--- description: Learn how Homecare Homebase can help your business. GetApp provides users in South Africa with the most detailed information on software tools, prices and features. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Homecare Homebase Reviews, Prices & Ratings | GetApp South Africa 2026 --- Breadcrumb: [Home](/) > [Home Health Care Software](/directory/61/home-health-care/software) > [Homecare Homebase](/software/111455/homecare-homebase) # Homecare Homebase Canonical: https://www.getapp.za.com/software/111455/homecare-homebase Page: 1 / 3\ Next: [Next page](https://www.getapp.za.com/software/111455/homecare-homebase?page=2) > Homecare Homebase is an integrated, cloud-based software for home-based care which supports scheduling, billing, documentation management, and more. > > Verdict: Rated **2.8/5** by 53 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of Homecare Homebase Prompts, reminders and notices ensure clinicians input and share accurate and complete information. Real-time data ensures all users have access to the most current, up-to-date information, including patients, clinicians, doctors and families. Automated scheduling tools allow users to manage employee schedules and patient visits, as well as match patients to appropriate clinicians depending on the type of care needed. Automated texts with patient visit reminders available to assist with visit confirmations. Detailed reporting capabilities give users insight into resource allocation, cash flow, and overall business performance. Homecare Homebase enhances home care services with integrations for numerous types of platforms, including pharmacy, eLearning, telehealth, payroll management, and more. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **2.8/5** | 53 Reviews | | Ease of Use | 2.6/5 | Based on overall reviews | | Customer Support | 2.9/5 | Based on overall reviews | | Value for Money | 2.9/5 | Based on overall reviews | | Features | 2.9/5 | Based on overall reviews | | Recommendation percentage | 50% | (5/10 Likelihood to recommend) | ## About the vendor - **Company**: Homecare Homebase - **Founded**: 2001 ## Commercial Context - **Starting Price**: US$1,00 - **Pricing Details**: Contact Homecare Homebase directly for pricing information. - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile) - **Supported Languages**: English - **Available Countries**: United States ## Features - API - Activity Tracking - Alerts/Notifications - Appointment Management - Assessment Management - Audit Management - Automated Scheduling - Bereavement Management - Billing & Invoicing - Calendar Management - Care Plan Management - Charting - Claims Management - Client Management - Clock In/Out - Compliance Management - Credential Management - Customizable Forms - Customizable Reports - Document Management ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) ## Category - [Home Health Care Software](https://www.getapp.za.com/directory/61/home-health-care/software) ## Related Categories - [Home Health Care Software](https://www.getapp.za.com/directory/61/home-health-care/software) - [Clinic Management Software](https://www.getapp.za.com/directory/1027/hospice/software) - [Home Care Software](https://www.getapp.za.com/directory/717/home-care/software) ## Alternatives 1. [Hospice Tools](https://www.getapp.za.com/software/2047270/hospice-tools) — 4.7/5 (166 reviews) 2. [Careficient](https://www.getapp.za.com/software/110563/careficient) — 4.5/5 (59 reviews) 3. [Alora Home Health](https://www.getapp.za.com/software/106021/alora-homecare-software) — 4.5/5 (151 reviews) 4. [CareSmartz360](https://www.getapp.za.com/software/141759/caresmartz360) — 4.8/5 (181 reviews) 5. [StoriiCare](https://www.getapp.za.com/software/138539/storiicare) — 4.8/5 (44 reviews) ## Reviews ### "HCHB Review" — 4.0/5 > **Ginger** | *19 February 2019* | Hospital & Health Care | Recommendation rating: 8.0/10 > > **Pros**: HCHB is great in that it puts the workflow to the forefront so it must be addressed. No missing work items or trying to remember if you did a process. It reminds you or actually has hard stops to keep you from moving foward without the required information. > > **Cons**: some of the stops require HCHB to intervene. While I at times understand I think it should be a the agencies discretion. My number one con is the when a patient changes insurance and a new episode must be opened and retro episode information added. > > Since day one from the trainers to customer support, it has been a positive experience. We feel supported when needed and really appreciate the customer support re structure that is going on at this time. ----- ### "Excellent" — 5.0/5 > **AMY** | *02 December 2020* | Hospital & Health Care | Recommendation rating: 10.0/10 > > **Pros**: Ease if use/user friendly. Information readily available and easy to find. Well organized > > **Cons**: Some issues with glitches, like not syncing sometimes. Supply list can be confusing. Confusing to update/change plan of care. Difficulty updating aide care plan (I can change it but it doesnt "stick") but i probably just need to read up on how to do that correctly. So much good about everything else, these are minor. > > I love this software...I've used brightree/Matrixcare also in another position and HC/HB is sooo much better\! Easy to navigate. All your info is readily available from main screen. Adaptable by admin. Cant praise it enough\! ----- ### "Leaves a Lot to be Desired" — 1.0/5 > **Ruel** | *14 May 2021* | Hospital & Health Care | Recommendation rating: 0.0/10 > > **Pros**: Ability to run a deaths report in real time for any clinical team. Ability to print mailing labels on the dot. > > **Cons**: Bereavement letters can’t be filtered for only those with addresses. Risk assessments overwrites care plans leaving the user to have to rewrite the care plan instead of just revising it. Workflow console and alerts are not linked. Too many clicks needed to schedule a visit. There are several places to schedule visits and you can lose visits if they are not assigned to a clinician. > > This software is not user-friendly and not intuitive. User still has to use some form of spreadsheet tracking to make sure they don’t miss anything. I have seen much much better software than this. This review does not even mention to broken link between HCHB and PointCare (the tablet version for field clinicians). ----- ### "Good for Hospice and Home Health services, easy to use" — 5.0/5 > **Deliana** | *20 October 2020* | Health, Wellness & Fitness | Recommendation rating: 9.0/10 > > **Pros**: It is quite simple and easy to use for Home Health agencies and Hospices. I approve orders in it and it takes me literally 3 clicks and steps. It took me very little time to learn how to use it. I have heard others have had the same experience. I would imaging training costs are low. Tracking referrals is very easy. > > **Cons**: It does not interface with Epic well which is unfortunate. Epic is the most commonly used software by hospitals and large health system. It is not convenient for nurses who have to chart in both softwares. I wish this software would alert me when orders come to my in-basket to sign. I have to remember to log in every week. Unlike other software such as Epic, they do not have a phone app. Epic app alerts you when you have a message. To compete, HH should create an app, too. At times too many questions have to be answered and repeating information has to be typed in by hand, which wastes time and takes away from time spent with the patient. > > It works well for me personally, however I would appreciate an app and alerts when I have work to do on it. ----- ### "Review of Bereavement Tracking panel" — 5.0/5 > **Steven** | *27 March 2020* | Hospital & Health Care | Recommendation rating: 9.0/10 > > **Pros**: I like that the software keeps track of when to send letters and the one to make phone calls > > **Cons**: What using the calendar function to plot phone calls it would be nice if the calendar showed national and religious holidays to prevent scheduling on those days. > > This software has been essential to keeping track of when to contact family members and other loved ones. ----- Page: 1 / 3\ Next: [Next page](https://www.getapp.za.com/software/111455/homecare-homebase?page=2) ## Links - [View on GetApp](https://www.getapp.za.com/software/111455/homecare-homebase) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | ----- ## Structured Data