MediaOS Reviews

Overall rating
Filter by
Company size
Time used
130 Reviews

- Industry: Media Production
- Company size: 2–10 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Ad Sales Genius - It's genius!
Reviewed on 2020/03/16
The support team at ad sales genius is great to work with. They take suggestions and requests...
The support team at ad sales genius is great to work with. They take suggestions and requests seriously and promptly make changes or suggestions when asked.
Pros
I love that everything I neeed from leads to layout it all conveniently in one place!
Cons
It takes time to get used to navigating the software. I find it difficult to teach a new rep the most effective way to use the system.
Response from MediaOS
Our team is delighted to know you appreciate our ad sales software and the work we do every day! Thank you for your review of Ad Sales Genius - it means a lot to all of us!
- Industry: Media Production
- Company size: 11–50 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
AD Sales Genius easy to use
Reviewed on 2023/07/17
Have been using ASG for 5 years now and wouldn't trust any other system to handle all of our...
Have been using ASG for 5 years now and wouldn't trust any other system to handle all of our publishing business functionalities.
Pros
It is easy to use and effective. The best thing about it is that you can manage your business from anywhere in the world.
Cons
There is no down fall to using ASG. Just like any other system it has glitches but os fixed in a blink of an eye and customer support is always a push of button away.
- Industry: Human Resources
- Company size: 51–200 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 3.0 /10
Not Enough Capability, Complete Lack of Support
Reviewed on 2019/09/16
We are disappointed with the lack of support and features.
We are disappointed with the lack of support and features.
Pros
ASG has the ability to generate contracts and invoices, and not really anything more. As a web browser tool, it has been easy for multiple team members to access. They've improved the search function, but that has become the only way to find anything.
Cons
Very limited capability. We are still having to use other software to make up for where ASG lacks. Support is entirely unwilling to assist which is outrageous given the cost.
Response from MediaOS
Thank you for taking the time to review us. We are sorry to hear about your disappointment via this review. Our team will reach out to you to address your concerns. We are confident we can help you get more out of our platform!
- Industry: Publishing
- Company size: 11–50 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Publishing Ease
Reviewed on 2020/09/17
supportive and incredibly useful.
supportive and incredibly useful.
Pros
The usability of this software is leaps and bounds above other systems i've used. It's helped our company organise all communication and information into one organised format.
Cons
The third party extension for the email integration is rather patchy.
Response from MediaOS
Thank you for your review of Ad Sales Genius! We appreciate your kind words, and we're pleased to hear that your switch to our software has been satisfying.
- Industry: Broadcast Media
- Company size: 2–10 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Ad Sales Genius Review
Reviewed on 2021/03/26
Very positive
Very positive
Pros
I enjoy the ease of use everyday. I enjoy the reports it is able to create.
Cons
Tutorial videos to learn how to use. Search function.
Response from MediaOS
Thank you for your review of Ad Sales Genius! We're happy to see that you enjoy using Ad Sales Genius every day. Stay tuned for some exciting updates we'll be rolling out for training and common processes throughout 2021!
- Industry: Publishing
- Company size: 11–50 Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
ASG for ME!
Reviewed on 2019/01/25
I am enjoying it, because I have everything in one spot. I was the first one to really get to try...
I am enjoying it, because I have everything in one spot. I was the first one to really get to try this out where we are working, and I am able to do so much with this, and it just has been so helpful!
Pros
I enjoy the software, it has so many features that work well for me. It helps keep my leads in order, reminds me to call on people, the contracts are easy to send to customers, you have pagination there, your artists can send you edits, and it just keeps everything in one place! From your lead all the way to the sale, the product, and the invoice!
Cons
It was a challenge to pick up, and I am still not familiar with all, but the tutorials are helpful, and the customer service team is very quick with issues or questions. So really no con :)!
Response from MediaOS
We are delighted to hear that you are enjoying your experience with Ad Sales Genius! Thank you for choosing us!

- Industry: Marketing & Advertising
- Company size: 2–10 Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Ad Sales Genius is a great solution
Reviewed on 2018/11/26
We are very satisfied with this product, the pricing, and especially the support.
We are very satisfied with this product, the pricing, and especially the support.
Pros
In switching to an all-digital format, we were truly challenged in finding the right ad manager. Genius definitely was the right choice. We performed a trial with several other competitors and Ad Sales Genius was selected because of its pricing and especially its ease of use.
Cons
A few of the features could be honed a little to allow for more user manipulation. However, we've noticed that ASG has been addressing and updating the areas of concern over the past few months.
Response from MediaOS
Hi, David! Thank you very much for your review and feedback on Ad Sales Genius. We are constantly improving features, integrations, and customization of Ad Sales Genius; we have even more exciting updates coming out soon for you and your team!

- Industry: Marketing & Advertising
- Company size: 11–50 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Very useful
Reviewed on 2020/03/15
Pros
Love the follow up features and the ease at which I can run reports
Cons
Very little being totally honest, nothing really.
Response from MediaOS
The Ad Sales Genius team appreciates your kind words, and we are happy to provide the ad sales software you use to run your company!
- Industry: Marketing & Advertising
- Company size: 2–10 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Simple, User Friendly
Reviewed on 2020/03/15
Simple and User Friendly, Flexible CRM.
Simple and User Friendly, Flexible CRM.
Pros
Simple and User Friendly, Flexible CRM.
Cons
Would like to be able to create mailing lists for clients
Response from MediaOS
We are happy to know that you are loving Ad Sales Genius! Thank you for your review!

- Industry: Publishing
- Company size: 11–50 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
Excellent Customer Service
Reviewed on 2018/01/16
Pros
Getting to speak with real people that provide solutions quickly. Their team remains to be responsive and helpful with trainings and questions that arise.
Cons
As with any new software there are adjustments and hurdles, however, the team at Ad Sales Genius is responsive and professional at any turn.
- Industry: Marketing & Advertising
- Company size: 11–50 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Love that we switched
Reviewed on 2021/01/18
This new system has streamlined our invoicing which was one huge issue with our old system.
This new system has streamlined our invoicing which was one huge issue with our old system.
Pros
We switched from our old platform 2 years ago and could not be happier. The system is so user friendly and the customer service far exceeds any other CRM I have used.
Cons
Nothing. I love that they have an option to suggest improvements and I think that is so great to have a company that cares what its clients think.
I do wish that when invoices are paid the receipt showed what actually paid for that invoice. MM had that and it was so helpful.
Response from MediaOS
Thank you so much for taking the time to review Ad Sales Genius! Our team appreciates your kind words, and we're happy to continue building software that helps your business run more efficiently!
- Industry: Publishing
- Company size: 11–50 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
First Time User
Reviewed on 2021/01/12
But overall, the software accommodates our needs with a few bumps and bruises.
But overall, the software accommodates our needs with a few bumps and bruises.
Pros
I just started at this company about 6 months ago and this was my first experience with Ad Sales genius. There was some necessary training required, but over the interface and interaction has been great. The staff is available and able to video chat which is very helpful, when we need them.
Cons
I do think the email conversation could be improved. Sometimes the responses are as helpful as we would like. Perhaps we are not explaining in detail what the issue is, but the feedback can be less than stellar to try to troubleshoot how to fix the problem.
Response from MediaOS
Thank you for taking the time to review Ad Sales Genius! We're happy to see that you're satisfied with our software, and we thank you for your feedback!
- Industry: Marketing & Advertising
- Company size: 2–10 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Helps Me Do My Job!
Reviewed on 2019/04/01
It has helped me so much in keeping up with when contracts expire and all throughout the process. I...
It has helped me so much in keeping up with when contracts expire and all throughout the process. I love the software and have already recommended it to several companies in town!
Pros
It's ease of use and the many features it provides that help ensure the process of selling from start to finish is without headaches.
Cons
I feel like in the invoicing it could be more customizable. For example, we have a few advertisers that are not always on time in paying their bills. It would be nice to have a "PAST DUE" option other than assigning a payment plan. Also, in the proposals - we cater to small companies and often times the total number (i.e. amount after 12 months) scares them off from signing an agreement. If we could take the "subtotal" & "total" feature of the contracts it may make getting clients to sign for more than 1 month at a time a bit easier.
Response from MediaOS
We're happy to hear you are enjoying your experience with Ad Sales Genius! Thank you so much for recommending us to others! With regards to invoicing, creating custom templates within settings lets you choose (or hide) the types of information displayed to clients, and setup is fast and easy! There are also some payment plan invoice options that may help you display past due payment amounts more effectively. Please feel free to reach out to our support team, and we'll walk you through these items!
- Industry: Media Production
- Company size: 11–50 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 10.0 /10
Ad Sale Genius Highly Recommended
Reviewed on 2021/05/14
Being new to technology as my previous employers did not have a customer management system the...
Being new to technology as my previous employers did not have a customer management system the best part of Ad Sales Genius is it is simple and easy to learn and use.
Pros
As an Ad Account Executive having all pertinent information at your fingertips well organized in a very user-friendly system is invaluable to increasing revenue for your business.
Cons
There isn't anything I don't like about Ad Sale Genius
Response from MediaOS
Thank you for taking the time to review Ad Sales Genius! We're happy to support you as a customer and to build the software the software that keeps your team selling!
- Industry: Publishing
- Company size: 2–10 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Ad Sales Genius Review - OVERALL GREAT!
Reviewed on 2020/06/15
Pros
The most impact features are the contract creations and unity it brings as a team. This software not only helps create contracts with ease from the back end but the contracts also look clean and professional when sent to be reviewed and signed. I also feel that our team is more united or at least in the loop with one another since we have 'real time' updates on everyone's progress throughout the month!
Cons
The software overall was a bit confusing when we first transitioned and there is still a lot that I personally need and want to explore. I really only use the software to find or update advertisers and contacts and to make contracts and I feel that after some time those have become easier to navigate.
Response from MediaOS
Thank you for your review of Ad Sales Genius. We're excited to hear that our publishing CRM software has improved your contracts process and your team's overall communication. If you're seeking personalized training on any particular area of our software, sign up for one of our free biweekly Genius University web training sessions - we're here to help!
- Industry: Events Services
- Company size: 11–50 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Adsales Genius for Trade Show Companies
Reviewed on 2019/08/05
I have been using the software for under a year but my experience has been quite satisfying overall...
I have been using the software for under a year but my experience has been quite satisfying overall with the product. Not saying we have not run into problems, but the support team have been snappy with responses and seemed willing to help at all times.
Pros
The Software is easy to navigate and to use. The customer support is knowledgeable and punctual with responses. It is overall a friendly user-interface that most should be able to adapt to quickly.
Cons
There are small flaws that are usually easy fixes. Most of the problems we run into are how pages are formatted with the organization of information/ability to perform certain actions when pulling lists or gathering info etc. But nevertheless, issues seem to be preferable fixes for our company mostly.
Response from MediaOS
Joseph, thank you for the review of Ad Sales Genius! We're happy to see you enjoy using our CRM software for trade shows and event services. Our support team appreciates your kind feedback!
- Industry: Media Production
- Company size: 11–50 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Intuitive Platform
Reviewed on 2020/08/11
ASG is one stop shop and I appreciate that concept.
ASG is one stop shop and I appreciate that concept.
Pros
ASG is a user friendly platform and most features are intuitive. I value the full integration from the lead/contact/contract points on the sales side to the invoice/payment/report/commission features on the accounting side. The "activity" feature that is seen and shared by all levels of the team is most valuable.
Cons
From an Accounting perspective I would like to see the ability to forecast true revenue potential- project cash in the bank on a per month basis. I would like more flexibiity with the report features as well. It would be nice to generate a report focusing on one field (any field I choose) for various time periods.
Response from MediaOS
Thank you for taking the time to review Ad Sales Genius! We're grateful to have you as a customer, and our team is pleased to see that you're loving our CRM software!
- Industry: Marketing & Advertising
- Company size: 2–10 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Great Customer Support and Knowledge Base
Reviewed on 2022/12/27
I have experienced some issues and they have always been addressed. They really pay attention to...
I have experienced some issues and they have always been addressed. They really pay attention to what their customers are looking for and constantly making adjustments and improvements.
Pros
That real people are available to assist when you need help
Cons
There is so much that this program does to help businesses organize their accounts. It's a lot to learn everything it does. I am always surprised about something that I have discovered I can do.
- Industry: Publishing
- Company size: 2–10 Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 8.0 /10
Great For Small Businesses
Reviewed on 2021/01/10
Pros
This software is easy to use, straightforward when it comes to learning to use it and overall a pretty good tool you can use daily.
Great for creating tasks in via the main dashboard and keep on top of things...
Good for client approvals too - all can be down within this system which is fantastic and easier to manage.
The ad request tasks are sequenced so you can know where you're at in your workflow. It's great for knowing at a glance what you need to prioritise.
Cons
When creating a filter tab in your name within the ad request section (to see all the requests associated to you only), the downside is that every time you click on an ad request, when you exit it each one of them.... the system doesn't bring you back to the exact filter you have selected and rather resets to the default ad request menu.... I personally find it annoying as I need to re-adjust the filter I need to view...
Response from MediaOS
Thank you for your review of Ad Sales Genius! We're happy to see that our software is able to help you stay on top of daily tasks and approvals!
- Industry: Marketing & Advertising
- Company size: 51–200 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Love Ad Sales Genius
Reviewed on 2021/03/12
Pros
Once you learn how to do the reports, they are golden. The more I learn about the program the more i love it. It is great for our needs for sales, invoicing and mass emails.
Cons
Learning to put everything into the program. I don't like that is shows the Sizes Dimensions of the ads on the
Contracts, it should show the Product Name and Size of ad like the invoices.
Response from MediaOS
Thank you for taking the time to review Ad Sales Genius. We're truly thrilled to see that you love our publishing CRM software!
- Industry: Publishing
- Company size: 2–10 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Publisher
Reviewed on 2018/11/25
positive and easy to use
positive and easy to use
Pros
Ease of use for all departmental personnel
Cons
It's not clear exactly how it syncs with Quickbooks, which is key to our billing operation. Difficult to get a person on the phone for support (excellent communication via email, however).
Response from MediaOS
Hi John! Thank you for the great review! We've hired many more new staffers to the team in the recent year. You are welcome to call us anytime at: 855-464-3648 and press 2 for support. For QuickBooks, we might need to schedule a time with a subject matter expert for any advanced questions regarding this feature. Thank you for being a customer of Ad Sales Genius and we look forward to continuing to serve you and your company!
- Industry: Media Production
- Company size: 2–10 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Organization
Reviewed on 2021/01/12
I love the contract organization and ease.
I love the contract organization and ease.
Pros
I love that it keeps me and my team organized. We can see who we contacted and when. It's really great!
Cons
My email disconnects frequently. This is frustrating when sending emails through ASG.
Response from MediaOS
Thank you for your review of Ad Sales Genius! Our team truly appreciates your stellar feedback, and we're happy to build software that helps you keep your team organized!
- Industry: Publishing
- Company size: 2–10 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Powerful yet Easy to use
Reviewed on 2020/05/13
Pros
Intuitive interface and visual. Great search. Lots of support. Great reporting.
Cons
Wish the CRM had a few more features like auto reminders. They do release bee features frequently so it keeps getting better.
Response from MediaOS
Thank you for taking the time to review Ad Sales Genius. Our team is thrilled to support you and your publication, and we're excited to release some cool new updates and features in 2020!
- Industry: Marketing & Advertising
- Company size: 2–10 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Ad Sales Genius / Quirk's Media
Reviewed on 2021/04/28
Great
Great
Pros
Easy Use, Great Tracking and Task Managment
User Friendly
Cons
Email Integration
Togggling
Customer Service
Response from MediaOS
Thank you for the wonderful review! We're thrilled to know that you love Ad Sales Genius!
- Industry: Marketing & Advertising
- Company size: 201–500 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great software
Reviewed on 2021/05/10
It is very easy to learn.
It is very easy to learn.
Pros
This software is easy to use, very functional, and makes me very organized. We were trained and hit the ground running, Very easy to learn.
Cons
We had some trouble merging from our old CRM, but that is was an easy fix.
Response from MediaOS
Thank you for your review of Ad Sales Genius! We're happy that you love using our advertising CRM software!