--- description: Learn how Zoom Workplace can help your business. GetApp provides users in South Africa with the most detailed information on software tools, prices and features. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Zoom Workplace Reviews, Prices & Ratings | GetApp South Africa 2026 --- Breadcrumb: [Home](/) > [Video Conferencing Software](/directory/528/video-conferencing/software) > [Zoom Workplace](/software/111633/zoom-video-conferencing) # Zoom Workplace Canonical: https://www.getapp.za.com/software/111633/zoom-video-conferencing Page: 1 / 589\ Next: [Next page](https://www.getapp.za.com/software/111633/zoom-video-conferencing?page=2) > Zoom Workplace is a cloud-based, AI-powered collaboration platform unifying meetings, chat, phone, email, whiteboard, and workspace. > > Verdict: Rated **4.6/5** by 14699 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of Zoom Workplace \* Unifies meetings, team chat, VoIP phone, email, calendar, whiteboard, and workspace management in one application, reducing the need to switch between multiple tools and lowering software costs. \* Zoom AI Companion is included at no additional cost with eligible paid plans, giving organizations of all sizes access to automated meeting summaries, smart recording, chat summarization, whiteboard generation, and AI-powered note taking without additional licensing fees. \* Ask AI Companion gathers and synthesizes information across Meetings, Mail, Team Chat, Notes, and Docs, helping users consolidate context and prepare for their workday from a single interface. \* Custom AI Companion (paid add-on) supports configurable AI agents that connect to organizational data and third-party tools, extending AI capabilities to specific business workflows. \* Zoom Rooms extends the platform to physical conference room hardware, bridging in-room and remote participants on a unified system. \* Over 2,500 third-party app integrations via the Zoom App Marketplace, plus APIs and SDKs for custom development, preserve existing tool investments and support custom workflow requirements. \* Zoom Mesh provides an enterprise content delivery network for bandwidth optimization, supporting large-scale or bandwidth-constrained deployments. \* Industry-specific editions for Healthcare (including Clinical Notes for AI-generated transcripts and clinical note summaries) and Education address specialized compliance and operational needs. \* Frontline edition includes AI-enabled work management and real-time communication tools designed for shift-based workers, extending collaboration capabilities beyond desk-based teams. \* Workvivo employee engagement and Zoom Contact Center expand the platform beyond core communication into workforce engagement and customer-facing operations. \* GovCloud environment (Zoom for Defense) supports US Department of Defense use cases at DoD Impact Level 4, meeting federal security and compliance requirements. \* Workspace reservation and visitor management tools support hybrid office environments, allowing organizations to coordinate physical space alongside virtual collaboration. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 14699 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support | 4.4/5 | Based on overall reviews | | Value for Money | 4.5/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Zoom - **Founded**: 2011 ## Commercial Context - **Starting Price**: US$14,99 - **Pricing model**: Per User (Free version available) - **Pricing Details**: Basic - for personal meetings: Free Pro - for small teams: $14.99/month/host Business - for small \& medium sized businesses: $19.99/month/host (min 10 hosts) Enterprise - for large enterprises: $19.99/month/host (min 100 hosts) - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise) - **Supported Languages**: Chinese, Dutch, English, French, German, Italian, Japanese, Korean, Polish, Portuguese, Russian, Spanish, Swedish - **Available Countries**: Australia, Brazil, Canada, China, Germany, India, Italy, Japan, Mexico, United Kingdom, United States ## Features - @mentions - AI/Machine Learning - API - Access Controls/Permissions - Activity Dashboard - Activity/News Feed - Alerts/Notifications - Annotations - Attendance Management - Attendee Management - Audience Engagement - Audio Calls - Audio Capture - Audio Recording - Audio/Video Conferencing - Auto Framing - Auto-Dialer - Automatic Transcription - Availability Management - Brainstorming ## Integrations (107 total) - Adobe Acrobat - Adobe Export PDF - Agentforce - Amazon Chime - Asana - Asana for Gmail for G Suite - Ashby - Attention - Avoma - Blackboard - Boomerang for Gmail - Box - Bullhorn - CRM Assistant for Gmail™ - Calendar Scheduling Software for Teams ... and 92 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Video Conferencing Software](https://www.getapp.za.com/directory/528/video-conferencing/software) ## Related Categories - [Video Conferencing Software](https://www.getapp.za.com/directory/528/video-conferencing/software) - [Scheduling Software](https://www.getapp.za.com/directory/233/scheduling/software) - [Unified Communications Software](https://www.getapp.za.com/directory/599/unified-communications/software) - [Calendaring Software](https://www.getapp.za.com/directory/679/calendar/software) - [Screen Sharing Software](https://www.getapp.za.com/directory/1779/screen-sharing/software) ## Alternatives 1. [Microsoft Teams](https://www.getapp.za.com/software/105615/microsoft-teams) — 4.5/5 (11179 reviews) 2. [Google Workspace](https://www.getapp.za.com/software/90761/google-workspace) — 4.7/5 (71567 reviews) 3. [Slack](https://www.getapp.za.com/software/91563/slack) — 4.7/5 (24237 reviews) 4. [GoTo Meeting](https://www.getapp.za.com/software/20464/gotomeeting) — 4.4/5 (11533 reviews) 5. [Webex Suite](https://www.getapp.za.com/software/10375/webex) — 4.4/5 (8405 reviews) ## Reviews ### "Reliable and Professional for Work Meetings" — 5.0/5 > **Pietroluigi** | *29 July 2026* | Utilities | Recommendation rating: 9.0/10 > > **Pros**: I used Zoom Workplace several times for work meetings, especially when I was abroad. It always provided a smooth and stable connection, making communication easy. One feature I really appreciated was the ability to customize the background. I could choose from the built-in virtual backgrounds or upload my own image, which helped create a more professional environment during meetings and interviews. I also found the screen sharing feature very useful for presenting documents, graphics, and other content directly from my computer. Overall, the platform was easy to use and made team collaboration simple and effective. > > **Cons**: I used both the free and the paid versions of Zoom Workplace. The main drawback of the free version is the time limit for group meetings, as everyone has to leave and reconnect once the session ends. This can interrupt the flow of the conversation. Other than that, I didn't experience any significant bugs or technical issues, and the platform was reliable during my use. > > My overall experience with Zoom Workplace has been very positive. I mainly used it for work meetings and interviews, and it always performed well. The video and audio quality were stable, and the platform helped me stay productive, especially while I was abroad. The virtual background feature and screen sharing tools made meetings more professional and efficient. Although the free version has some limitations, I think the paid version offers good value for professional use, and I would recommend Zoom Workplace to anyone looking for a reliable video conferencing platform. ----- ### "Simplifying Legal Communication and Client Collaboration with Zoom Workplace" — 5.0/5 > **Kerry** | *17 October 2026* | Law Practice | Recommendation rating: 9.0/10 > > **Pros**: I use Zoom workplace to conduct client consultations, hold virtual meetings with colleagues, and coordinate discussions on ongoing legal matters. > > **Cons**: Occasionally, internet connectivity issues can interrupt important meetings, affecting the flow of legal discussions. ----- ### "Zoom - good for personal use, not for big companies" — 2.0/5 > **Yurii** | *20 March 2026* | Nonprofit Organization Management | Recommendation rating: 1.0/10 > > **Pros**: -Zoom is a very straightforward app that will allow you to do video calls. Video calls are high quality, can't complain about this. - Zoom portal administration is very intuitive and easy For me that's basically all the pros I have > > **Cons**: My company uses Zoom as a secondary app for video calls. As an Admin - I hate it. Let's start with Value for Money: Zoom is expensive. There are multiple tiers of subscriptions - Basic one is free but has lot's of limitations (40 minute calls, number of people who can join, etc.) - Paid licenses are very expensive and you will think twice before giving a license to a user. - Zoom is buggy. You can't imagine how many times something went wrong with it. Integrations work really bad with Microsoft Office apps. I have to reinstall it constantly. Zoom's interface is horrible. On a first look it's very simple, but there is no logic in it. - We are Microsoft 365 environment - we use Teams for collaborations and file management - Zoom wouldn't work for you if are M365 organization. - Can't say anything about customer support since we usually troubleshoot everything in house > > Zoom is a good app for personal use or for collaboration in a very small team (up to 10 people probably). I can't imaging using it for a huge company with several thousands of employees. ----- ### "zoom workspace" — 5.0/5 > **Alexandra** | *16 October 2026* | Hospital & Health Care | Recommendation rating: 10.0/10 > > **Pros**: The pros of Zoom Workplace are the ease of use, team collaboration, productivity, and video calls and minimal bugs and issues. > > **Cons**: The least thing I like about Zoom Workplace is how many clicks you have to do to join a Zoom meeting > > my overall using Zoom workplace at work has been overall good and it's convenient and easy to navigate ----- ### "Quick, clear video calls" — 4.0/5 > **Swapnil** | *27 October 2026* | Financial Services | Recommendation rating: 8.0/10 > > **Pros**: Calls connect quickly with good audio and video, even on an average connection, and joining from a link is simple. > > **Cons**: The free plan has a time limit on meetings, and some settings are hard to find. Admin options can also feel scattered across menus. > > Zoom calls connect quickly with good audio and video, even on an average connection, and joining from a link is simple. ----- Page: 1 / 589\ Next: [Next page](https://www.getapp.za.com/software/111633/zoom-video-conferencing?page=2) ## Links - [View on GetApp](https://www.getapp.za.com/software/111633/zoom-video-conferencing) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data