Newswire Reviews

Overall rating
Filter by
Company size
Time used
105 Reviews

- Industry: Renewables & Environment
- Company size: 51–200 Employees
- Used Monthly for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
great for small businesses
Reviewed on 2018/12/27
good overall experience
good overall experience
Pros
ease of use - not complicated - basic analytics for basic feedback
Cons
I wish the analytics were more robust but they are okay
- Industry: Marketing & Advertising
- Company size: 2–10 Employees
- Used Weekly for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Newswire is One of the Best Services Out There
Reviewed on 2017/02/02
We have been customers of Newswire for a while now. Originally, we thought we would "give it a...
We have been customers of Newswire for a while now. Originally, we thought we would "give it a try", and ended up becoming loyal customers. After what we called the testing period, our entire office decided they were the best agency we had trialed, and we have stuck with them ever since. Our agency Smart Crowdfunding works with people who are running crowdfunding campaigns in all areas of crowdfunding, so there are times we are sending out multiple press releases on behalf of our customers. Our customers are always very happy with the Newswire report we provide them, and the sites they are featured in. The upload system is very simple, and easy to use. The customer service at Newswire is also top-notch. They take good care of their customers, and always take care of any issues or problems right away. We are extremely happy with the service we have received. The only thing we would add is an auto-save feature. It is frustrating when a computer glitch occurs, and the entire upload has been lost.
Pros
Easy to use
Simplicity
Quality
Cons
Does not auto-save
Limited hyperlinks
Response from Issuer Direct
Thank you Shane for sharing your experience at Newswire.com. We appreciate your feedback, since we consider you as a leading agency in the crowdfunding space.
We look forward to continuing to strengthen our partnership and assisting you with your customer's success.
We have also added an autosave feature under Distribution > Press Releases > Autosave. Please let us know your feedback and how we can improve this platform feature. Thank you.
- Industry: Health, Wellness & Fitness
- Company size: 2–10 Employees
- Used for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 2.0 /10
Newswire Review
Reviewed on 2019/01/04
Our goal was to attract interest to our free high school and middle school health education...
Our goal was to attract interest to our free high school and middle school health education resources. results were underwhelming , especially considering the high cost of the press release.
Pros
Distribution of press release to many outlets.
Cons
Categories of interest were too general - we needed much more customization.
Response from Issuer Direct
Hi Stephen,
Thank you very much for your honest feedback of Newswire. I am sorry we were unable to deliver results to reach your expectations. I did want to mention we do have the ability to target specific media points utilizing our media database and I would be happy to provide you with more information regarding our targeted distribution. Feel free to contact me at [email protected] if interested. Thank you and hope to hear from you!
- Industry: Financial Services
- Company size: 2–10 Employees
- Used Weekly for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
The team at Newswire is fantastic and very professional. Jon is top-notch!
Reviewed on 2017/06/02
Pros
Very simple to use. Even when we've had issues with errors, the Newswire team has gone above and beyond to help fix the problem. For example, we sent out a release with a critical error in the title - completely an oversight by us - and the Newswire team resent the wire and went downstream to try to repair the error. I always breath easy when sending out an announcement on Newswire, because I know it will be done right and the pick up will fit our client's needs. I feel like the team at Newswire is an extension of our team. Bravo!
Cons
Overall, very user friendly. A couple of small nits to pick - I'd like to see a "full justify" option on the body of text. Also, would like to see more links allowed as part of the wire price. We're seeing more and more opportunities to link within the release to 4-5 social media platforms, as well as client or product sites, and link to the media contact's email address - 8 links goes very quickly. Pie in the sky - I'd like to see an image/logo built into the price of the wire that goes downstream beyond the PRNewswire pick up.
Response from Issuer Direct
Thank you Leesy for taking the time to share your experience with Newswire. We will submit your recommendations to our team and see what we can do to allow additional links as an add-on.
Should you need any additional assistance, please feel free let us know and we are always here to help.
- Industry: Investment Management
- Company size: 11–50 Employees
- Used Weekly for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Easy to use news release tool, but with some censorship issues
Reviewed on 2019/06/28
Overall we are happy with Newswire's service and have used it to great benefit of our organization....
Overall we are happy with Newswire's service and have used it to great benefit of our organization. I encourage Newswire to re-think their censorship approach to conservative viewpoints on LGBT issues. If not for that problem, Newswire would receive my highest rating.
Pros
Newswire is really easy to use. It has a simple interface and effectively helps create a solid PR piece quickly to push out to the world.
Cons
We have had some of our content censored where Newswire and their distribution partners have refused to publish our release. The content in question was regarding LGBT issues, addressed from a politically and socially conservative viewpoint. Newswire has published many other releases on LGBT issues from a politically and socially liberal viewpoint, so it is disappointing that they would choose to censor conservative voices on their platform in regard to this issue.
- Industry: Writing & Editing
- Company size: Self Employed
- Used Weekly for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Newswire makes me look great in print!
Reviewed on 2017/02/03
Posting releases for my clients gains them excellent exposure. The stat reports amaze them, the...
Posting releases for my clients gains them excellent exposure. The stat reports amaze them, the layout and features look so professional and increases pickup rates from other online news sources. The support team goes the extra mile for customer service and satisfaction; no question or concern is too small or unimportant. When I've had ideas to improve "life" - like the category search feature - they listen and implement when feasible. I love Newswire - it is the best service out there with the biggest bang for the buck!
Pros
Ease of use, flexibility, reliability, lots of features that can be used intuitively. Great tutorials when new features and/or updates occur.
Cons
Not a single thing to dislike.
Response from Issuer Direct
Thank you Gail for sharing your experience at Newswire.com. We appreciate your feedback and look forward to helping you with your next campaign. We will submit your suggestions to the team for consideration.
Should you need any additional assistance, please feel free let us know and we are always here to help.
- Industry: Semiconductors
- Company size: 11–50 Employees
- Used for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Newswire is Reasonably Priced and Easy to Use
Reviewed on 2019/06/28
Pros
Newswire is reasonably priced and easy to use. I can have a press release uploaded and distributed in less than an hour. They also have great customer service - I once had an error in a press release that had already been distributed. Once I contacted them, they updated the error on their site and contacted companies that had published the press release to have them correct the error on my behalf in a really timely manner.
Cons
The introductory price point for a single release, while reasonable, does not result in high levels of traffic for us. The backlinks are helpful to our overall end goal, but the outlets aren't big enough to lead to revenue. The Premium Plus I think would be a better source, however, the price point doesn't work for us right now.
- Industry: Information Technology & Services
- Company size: 11–50 Employees
- Used for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Newswire
Reviewed on 2020/01/21
Good overall experiences, I would recommend them to any client that is looking to have more of a...
Good overall experiences, I would recommend them to any client that is looking to have more of a public persona out to the general public.
Pros
This is a great option to get information out about your company, along with new events or any type of awards or accolades that you have received. Newswire has quite a few offerings for companies that are looking to grow there business, and reach out to new clients with there solutions.
Cons
Non that I can think of, easy to work with and the Newswire internal staff always go out of there way to make sure the customer is happy.
- Industry: Internet
- Company size: Self Employed
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Amazing
Reviewed on 2019/10/21
I am about to connect with the many brands I work with very easily.
I am about to connect with the many brands I work with very easily.
Pros
I like how easy this software is to navigate.
Cons
There is nothing I dislike about this software.

- Industry: Professional Training & Coaching
- Company size: 2–10 Employees
- Used for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Newswire service
Reviewed on 2018/12/18
It is a great support team. The price is high but the quality is, too.
It is a great support team. The price is high but the quality is, too.
Pros
It gives a wide array of options for distribution.
Cons
It is overwhelming for new users. I needed support to figure it out.
- Industry: Government Relations
- Company size: 51–200 Employees
- Used for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
My preferred team for press releases
Reviewed on 2019/10/14
I've worked with a number of similar agencies over the years and Newswire is consistently top...
I've worked with a number of similar agencies over the years and Newswire is consistently top notch. Easy to work with and always a stellar final product.
Pros
Really great team, very attentive and thorough with their feedback. I've trusted them with numerous projects and they always deliver.
Cons
No issues with this team or software. Very easy to use.
- Industry: Consumer Services
- Company size: 11–50 Employees
- Used Weekly for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Best online digital press release system with lower cost investment than all the others
Reviewed on 2019/06/21
Great way to get information out on the internet...
Great way to get information out on the internet...
Pros
Great support, low cost, and very helpful tool to use when we have information to share
Cons
Lost some of the options I had when I first started and the price was raised, but still cheaper than other options
- Industry: Law Practice
- Company size: 201–500 Employees
- Used Monthly for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Pleased with Newswire
Reviewed on 2019/06/28
Prior to using Newswire, we routed most of our releases through our PR firm.
Using Newswire allows...
Prior to using Newswire, we routed most of our releases through our PR firm.
Using Newswire allows for great self-service options and the "pay as you go" feature is economical.
Doing the basic releases in-house (with Newswire's help) allows us to refocus our firm's time and energy on higher-level work for the firm.
Pros
Set-up is easy, and the overall user interface is straightforward and easy-to-use.
Cons
The only issue we've had was a change that was made during the editing process that was different than our internal style. Customer service quickly jumped into action, helped make necessary changes and set up necessary safeguards moving forward. Mistakes happen, but Newswire's responsiveness was appreciated.
- Industry: Computer Software
- Company size: 51–200 Employees
- Used for 6-12 months
-
Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Great newswire software with amazing customer service
Reviewed on 2019/06/28
Despite being a very self-reliant platform, I actually found interacting with the account executives...
Despite being a very self-reliant platform, I actually found interacting with the account executives most helpful when I needed something published. They're always able to help me get something published last minute and went above and beyond to ensure I was meeting the proper editorial guidelines. 6/5 stars for the service!
Pros
The ability to self-publish is amazing. But above all, customer support is superb.
Cons
It's a little difficult to copy links from external documents, but not a dealbreaker!
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
Great overall experience
Reviewed on 2017/03/28
Easy to find Easy to use. The support staff helped us all the way, she did a fabulous job. The...
Easy to find Easy to use. The support staff helped us all the way, she did a fabulous job. The only thing I disliked was "Tell us all about your Experience" box in your feedback form forced me to enter more. That's somehow not cool you should force anyone to give a feedback
Response from Issuer Direct
Thank you Aditya for taking the time to share your experience with Newswire. While we apologize if you found our feedback box a bit of an inconvenience. We do value your feedback as it helps us improve. We have since updated our feedback request to only show up once. :-)
Should you need any additional assistance, please feel free let us know and we are always here to help.
- Industry: Hospital & Health Care
- Company size: 201–500 Employees
- Used Monthly for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Great customer service
Reviewed on 2022/07/06
Pros
Really, really excellent and timely customer service
Cons
Newswire used to distribute to PR Newswire, and has switched to Business Wire, which doesn't have as big of reach
- Industry: Computer & Network Security
- Company size: 2–10 Employees
- Used Monthly for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Newswire - An excellent alternative to comparable wire services
Reviewed on 2019/06/21
Very positive
Very positive
Pros
Newswire is very simple to use and does not put you through as many of the verification hassles of the other wire services. I've used all of the wire services and from an ease of use standpoint, this one is the easiest/quickest to distribute news through with no gotchas around pricing, release timing, PR content, etc.
Cons
While the ease of use and functionality are great, it would be even better was even more competitive against the other services.
- Industry: Financial Services
- Company size: 11–50 Employees
- Used for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Customer Service Prevails
Reviewed on 2019/10/18
The customer service is awesome. The attentiveness that is given to me speaks much louder than...
The customer service is awesome. The attentiveness that is given to me speaks much louder than anything else.
Pros
So far, it seems very user friendly, but I need to use it more to learn o all its capabilities.
Cons
I don't like the lack of ease from returning to the previous viewed page. I have to use the internet toolbar back button to return to the previous page.
- Industry: Retail
- Company size: Self Employed
- Used for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 1.0 /10
Attempt at getting publicity for crowd fund campaign
Reviewed on 2019/01/04
Sounds like a good idea, but in the end was a waste of time and money
Sounds like a good idea, but in the end was a waste of time and money
Pros
The customer service and responsiveness from Newswire was good
Cons
We got 0 interest from any writers. Overall we got no return on our investment.
Response from Issuer Direct
Hi Kelly,
Thank you for your feedback regarding your experience with your campaign with Newswire. I am happy to hear our CS team was able to provide great service to you, however am disappointed to hear that we were unable to meet your expectations. I think the package created for you did give a good opportunity for media pick-up and I can see that the campaign is still ongoing. I'd like to continue with assisting your campaign and we can send a follow up on your behalf to those media points that did show interest from the initial campaign. If interested, please feel free to contact me at [email protected]. Thank you and look forward to hearing from you!
- Industry: Hospital & Health Care
- Company size: 51–200 Employees
- Used Monthly for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Newswire Review
Reviewed on 2019/07/01
Pros
Easy to use, simple, and customer service to support questions
Cons
Limitations with fonts, including Google Fonts to customize posts
- Industry: Apparel & Fashion
- Company size: 201–500 Employees
- Used Monthly for 1+ year
-
Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 10.0 /10
Easy to Use
Reviewed on 2019/07/08
Pros
As this is my first publishing platform to use, I have found Newswire to be extremely user friendly. I was not overwhelmed with the options and the live chat was great.
Cons
I wish there was something that you could explain your goals to, and they suggest which package to pick.
- Industry: Computer & Network Security
- Company size: 11–50 Employees
- Used Monthly for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Easy, effective press release distribution
Reviewed on 2019/06/21
Pros
Newswire's clean interface is easy to use and navigate, making it easy to upload and distribute press releases.
Cons
Even with many higher-cost release plans, there are still a number of add-ons that would have provided more value if they were included.
- Used for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
One of the easiest press release and programs we have ever used
Reviewed on 2017/05/25
Pros
Simplicity and followup on activating our press release was done within 20 minutes from start to finish - and therefore we knew that it would be a solution for future use again and again.
Cons
I would look for more segmentation - for instance by geography and market sector - we might have missed that capability so that is a signal for improving options and usage scenarios
Response from Issuer Direct
Thank you Richard for taking the time to share your experience with Newswire. Regarding segmentation, we do have a OUTREACH section that you can explore. There you will be able to send your press release to targeted media in your industry/trade.
Please feel free let us know and we are always here to help.
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
Great Platform!
Reviewed on 2017/02/14
I've been using Newswire for my company for a few years and so far it's been a really great...
I've been using Newswire for my company for a few years and so far it's been a really great platform. One of the best parts about the service is having a dedicated account manager to ensure all of my business needs are being met. He is always on top of everything and makes sure the content I'm publishing is done correctly and efficiently.
Response from Issuer Direct
Thank you Tiffany for sharing your feedback and for your continued business. Should you need any additional assistance, we are here to help.

- Industry: Alternative Medicine
- Company size: 11–50 Employees
- Used Monthly for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Newswire is good
Reviewed on 2018/12/27
Happy with newswire, great team and decent value
Happy with newswire, great team and decent value
Pros
Immediate newsfeed in google searches with one of the titles released.
Cons
Stories have not gotten picked up by any news sources to spark an original piece, other than automatic regenerated press releases on sites.