Showing 8 reviews of 4

FreightCenter

Cloud-based shipping solution

3,3 /5 (4 reviews) Write a Review!

Overall rating

3,3 /5
  • Value for Money
  • Ease of Use
  • Customer Support
  • Features
50%
recommended this app
Showing 8 reviews of 4
Jen C.
Overall rating
  • Used Monthly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support

Easily coordinate freight shipments

Reviewed on 2018/06/26

Pros

Quotes are fast and there are a lot of options in most cases. They create a pdf packet with the bill of lading, receipt, labels, and instructions that you can give to the driver or sender.

Cons

Sometimes the tracking information is not the best but that is more the fault of the trucking companies than the software.

Andrea K.
Overall rating
  • Industry: Transportation/Trucking/Railroad
  • Company size: 501-1 000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 7.0 /10

Used this software for two years on a daily basis to obtain freight rates.

Reviewed on 2018/05/30

Money

Pros

The benefits of this software is the instant pricing model so the clients can get a price while on the phone with you.

Cons

Google pulls the addresses and it is not always accurate. It's a benefit to double check the city and state before submitting.

Andrea K.
Overall rating
  • Industry: Transportation/Trucking/Railroad
  • Company size: 11-50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Freightcenter Review

Reviewed on 2016/11/04

I have worked for freight center for several months and find that the software used has worked well with live chat.

Verified Reviewer
Overall rating
  • Industry: Consumer Goods
  • Company size: 2-10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 0.0 /10

Dont, just dont. As one business owner to another, look elsewhere.

Reviewed on 2020/05/12

Dont use them. Period.

I'm a business owner and ship approx $200-250K per year in combined shipping (parcel, crates, ltl, etc) and have shipped with multiple shippers over the years and these guys are the worst. Stay away.

My scales are certified every 30 days and dead accurate. We always add a few extra pounds to each BOL just to cover bases but we constantly got these double weight overcharges and they take the money out of your account first, then you have to fight for months to get it back even if you have all the proof.

What broke our relationship was a shipment of 2 custom hand made tables worth $12,500 for my client and over the course of a month, lost it. It was only going 300 miles.Its a 2 day delivery tops. I even paid an additional $500 for another truck through them to go pick it up and drive it to my now extremely upset client and they kept that money as well. Took weeks to get a return phone call or email and then it was "well, just wait for our decision in 120 days".

Some of the reps are friendly but its the infrastructure and lack of accountability that makes this company a huge liability for shipping. From one small business owner to another, dont. There are lots of other options.

Pros

Some of the staff was friendly at first..

Cons

Staff stopped responding to emails and phone calls once they lost my shipment.