PriceLabs Reviews
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225 Reviews

- Industry: Hospitality
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Love this Dynamic Pricing Tool
Reviewed on 2021/12/01
I recommend PriceLabs hands down. I've used other tools and this is the one I like the most by far.
I recommend PriceLabs hands down. I've used other tools and this is the one I like the most by far.
Pros
It is very easy to use and connect to their support PMS or even airbnb accounts. I love their multi calendar feature and that they support multi unit setup. The other dynamic pricing tools out there, do not support this.
Also, their support is TOP NOTCH, can't say enough good things about them. They are super responsive, attentive, helpful, insightful, etc etc
Cons
Maybe the UI, even though it was improved recently, I think it lacks behind other players. It's not bad though
Alternatives Considered
WheelhouseReasons for Choosing PriceLabs
PriceLabs pricing structure and support of multi unit set ups.Switched From
WheelhouseReasons for Switching to PriceLabs
PriceLabs pricing structure and support of multi unit set ups.- Industry: Accounting
- Company size: Self Employed
- Used Weekly for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 10.0 /10
anabolics for my business
Reviewed on 2024/08/13
Very positive, I went from an employment rate of 13.8% to 39.88% this year
Very positive, I went from an employment rate of 13.8% to 39.88% this year
Pros
Pricelabs saves me a lot of time with calendar alignment, dynamic pricing, and travel accommodation demand trends. I have been using it for a year and have yet to discover all the features that allow me to grow my business
Cons
nothing for now for the technical part. I would like the translation of the guide into Italian. There is already something but many articles are in English, unfortunately it is my limit
Response from PriceLabs
Hi Angelo,
Thank you for taking the time to share this review!
We’re thrilled to hear that PriceLabs has been a game-changer for your business, saving you time and helping boost your occupancy rate significantly.
We understand the importance of having resources in your preferred language. By "guides", if you mean our knowledge base articles, you'll be happy to know they are available in Italian, which you can access by clicking here - https://help.pricelabs.co/portal/it/kb/pricelabs.
You can find the option to choose your preferred language on the top right of the page.
Thank you for your continued trust in PriceLabs!
Warm regards,
Richie
- Industry: Hospitality
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 3.0 /10
PriceLabs could be better
Reviewed on 2022/08/20
It it MID experience i dindt like it personally due to sync and priceing.
It it MID experience i dindt like it personally due to sync and priceing.
Pros
It has a great data base for pricing and smart pricing
Cons
it has good and great data base but is to big so you could not learn how to use it by yourself
- Industry: Higher Education
- Company size: Self Employed
- Used Monthly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 10.0 /10
thinking about ‘earning more money’ instead of ‘having a high occupancy rate'; pricelabs makes...
Reviewed on 2024/10/13
i watch videos on you tube and apply. i appreciate that you answer my emails and questions quickly....
i watch videos on you tube and apply. i appreciate that you answer my emails and questions quickly. i am a novice so my experience and knowledge of pricelabs does not allow me to say more because i have not yet explored all that it allows.
Pros
when i don t know how to do , you help allowing me to understand by video
Cons
that the videos are in english, i would have liked them to be in french. and also, the impossibility of connecting it to booking
Response from PriceLabs
Hi Safieddine,
I'm glad to hear that PriceLabs has helped shift your focus towards maximizing earnings. Your positive feedback about our videos and customer support is truly appreciated.
We understand the desire for French-language videos and are thankful for your suggestion. In the meantime, you may find our French Knowledge Base articles helpful - https://help.pricelabs.co/portal/fr/kb/pricelabs
If you have any more questions as you explore PriceLabs, don't hesitate to reach out. We're here to help.
Warm regards,
Richie
- Industry: Hospitality
- Company size: 11–50 Employees
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Beat your AirBnb Competition
Reviewed on 2024/08/19
We find PriceLabs a handy tool to have to stay ahead of the competition.
We find PriceLabs a handy tool to have to stay ahead of the competition.
Pros
The ability to manage the prices of our AirBnb properties across multiple platforms, this keeps us ahead of the competition in a very saturated market.
Cons
One drawback of PriceLabs is that if you're managing a lot of properties, setting up and managing pricing rules for each one can get complicated and take up a lot of time.
Response from PriceLabs
Hello,
Thank you for sharing your review!
We’re thrilled to hear that PriceLabs has been instrumental in helping you manage prices across multiple platforms and stay ahead in a competitive market.
We understand that managing pricing rules for a large number of properties can be complex and time-consuming. To help with this, we recommend exploring our Multi Calendar feature, which allows you to make bulk changes to multiple listings at once, saving you valuable time. You can read more about it here - https://help.pricelabs.co/portal/en/kb/articles/multicalendar
If you have any more feedback, please write to us at [email protected]. We're continuously working to make our platform more user-friendly.
Thank you again for choosing PriceLabs!
Warm regards,
Richie
- Industry: Hospitality
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Happy Customer
Reviewed on 2024/09/02
Great tool to properly price out my daily rate. Saves me a bunch of time and maximizes possible...
Great tool to properly price out my daily rate. Saves me a bunch of time and maximizes possible earnings so I don't leave money on the table.
Pros
How it sincs with my Hosptable property management system.
Cons
Haven't found anything I dislike yet. If I do , I will surely let you know.
Response from PriceLabs
Hello Scott,
Thank you for your review!
We’re glad that PriceLabs is saving you time and helping you maximize your earnings.
All the best!
Warm regards,
Richie
- Industry: Investment Management
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 2.0 /10
Good product overall
Reviewed on 2024/05/20
Pros
It sets prices and stays duration automatically
Cons
I feel like pricing strategy may be optimized, as I’m quite often overriding suggested pricing
Response from PriceLabs
Hi Olivier,
Thank you for taking the time to write this review.
We are glad PriceLabs helped automate your revenue management operations. We also acknowledge your feedback on pricing recommendations and will work on improving the same.
Wishing you all the best!
Warm regards,
Richie
- Industry: Hospitality
- Company size: 2–10 Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
MUST Have! I don’t know why you wouldn’t get it!
Reviewed on 2024/06/12
Super positive experience. I ask every rental owner if they use dynamic pricing now.
Super positive experience. I ask every rental owner if they use dynamic pricing now.
Pros
PriceLabs has made me so much more money. It intelligently prices your property to work with supply/ demand and other market forces. It has made me WAY more money than it costs and is an absolute no brainer.
Cons
PriceLabs has a lot of capabilities that can be complicated to learn. Still with the basics if you are just starting out.
Response from PriceLabs
Hi Julya,
Thanks for the fantastic review! We're so happy to hear PriceLabs is helping you maximize your rental income.
We know there can be a learning curve with some of our advanced features and capabilities. We offer daily live trainings and 24/7 email support to give personalized support that you might need to help you get the most out of PriceLabs.
Thank you once again for your support.
Richie
- Industry: Accounting
- Company size: Self Employed
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Money worth
Reviewed on 2024/06/26
Great program. I use it constant together with Smoobu
Great program. I use it constant together with Smoobu
Pros
Overview where I am sending with my property
Cons
Lot of information. Difficult to find the info you want
Response from PriceLabs
Hello An,
Thank you for taking the time to write this review. We are glad PriceLabs helped you achieve your business goals.
We are sorry you couldn’t find the information you needed easily. Our Knowledge Base is a comprehensive repository where you can find the exact topic via the search bar in the top right corner - https://help.pricelabs.co/portal/en/kb/pricelabs
In case you need any specific information that seems to be elusive, please write to us at [email protected].
All the best!
Warm regards,
Richie
- Industry: Real Estate
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Much needed product for STR pricing
Reviewed on 2024/04/11
Pros
you need this product if you intent on making a business in the STR business.
Cons
somewhat of a learning curve with setting things up
Response from PriceLabs
Hi Carlos,
Thank you for taking the time to write this review!
We are glad PriceLabs helped you achieve your STR business objectives.
Warm regards,
Richie
- Industry: Real Estate
- Company size: Self Employed
- Used Weekly for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 10.0 /10
Great product
Reviewed on 2024/03/21
Pros
It gives you a lot of control of your pricing strategy.
Cons
There are a few features that cost extra.
Response from PriceLabs
Hi Adrian,
Thank you for sharing your feedback. We are glad PriceLabs helped you achieve your objectives while letting you retain control of your pricing strategy.
Looking forward to helping you maximize your revenue in 2024!
Warm regards,
Richie
- Industry: Real Estate
- Company size: Self Employed
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Jason's Review
Reviewed on 2023/12/27
Pros
It's intuitive to use and provides dynamic pricing comparing to the local market
Cons
I wish I understood how to use the neighborhood tab so I got useful info from it
Response from PriceLabs
Hi Jason,
Thank you for taking the time to share this feedback. We're glad to hear that it has been easy to use. Regarding understanding the product more - we have daily, live training sessions where you can have all your questions answered.
You can view our schedule here: https://hello.pricelabs.co/training/
If there's anything more we can help you with don't hesitate to email us at [email protected] and we'll get back within a few hours.
Warm regards,
Richie
- Industry: Accounting
- Company size: Self Employed
- Used Monthly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
overall really good
Reviewed on 2024/05/25
Pros
easy use.
Cons
i think the prices should be higher on days when are big occasions. also there should be possible option for example “always put 10% higher prices than reccomended” or 10% lower for example
Response from PriceLabs
Hi Anja,
Thank you for taking the time to write this review. We are glad you found PriceLabs easy to use.
Regarding prices being higher during major events, you can achieve it by turning the ‘Demand Factor Sensitivity’ customization to ‘High’.
Also, the ‘Pricing Offset’ customization sets a "Fixed" or "Percent" price change on the Recommended Price (after all other customizations have been applied).
Please write to [email protected] in case of any doubts.
All the best!
Warm regards,
Richie
- Industry: Real Estate
- Company size: 2–10 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
A must have in the STR and vacation business
Reviewed on 2023/07/24
This has proved to be a must have for me. I would have left money on the table so many times over...
This has proved to be a must have for me. I would have left money on the table so many times over the past year and a half with what I would have priced my rental at. I have learned to go with what is recommended by Pricelabs and have had success every time
Pros
Pricelabs is easy to use and pays for itself with the revenue it creates for my properties.
Cons
I don’t have any cons. I have been very happy with my results.
Response from PriceLabs
Hi Dustin!
Thank you for taking the time to leave us a review.
We're so happy to hear that PriceLabs has worked out to be a worthy investment for you.
When we started PriceLabs, our goal was to ensure that short-term rental hosts stop leaving money on the table, and when we hear our customers say it, it makes our day!
Thank you for choosing PriceLabs.
Regards,
Richie
- Industry: Hospitality
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great tool!
Reviewed on 2024/04/11
Pros
Absolutely everything, updated rates all the time.
Cons
Kind of complicated to understand the system
Response from PriceLabs
Hi Michaela,
Thank you for sharing your feedback! We acknowledge there is a bit of learning curve and are working towards improving on that front.
Looking forward to continuing to serve you in 2024.
Warm regards,
Richie
- Industry: Hospitality
- Company size: 2–10 Employees
- Used Weekly for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
complex, but technical
Reviewed on 2023/06/18
good,
good,
Pros
granular pricing ability - able to adjust tiny factors and add in orphan days
Cons
selection of compared property types - hotels and self catering are different beasts
Response from PriceLabs
Hi Guy,
Thank you for taking the time to leave us a review. We greatly appreciate your feedback and are thrilled that you're enjoying the granularity of PriceLabs and the customization options offered.
We understand that our wide array of features and customizations may seem complex, but we've got you covered. We offer weekly training sessions in five different languages to ensure you have the guidance you need. And if you ever have any questions or doubts, simply reach out to us at [email protected], and our team will promptly assist you.
With regards your feedback about hotels versus short-term rentals - we have an exciting update. We've introduced a new tab called "HOTEL DATA" right next to the Neighbourhood Data tab. This tab provides comprehensive information about hotels in your area, while the neighbourhood tab now focuses exclusively on short-term rentals. We hope this change addresses your concerns and enhances your experience.
We value your feedback, and we're always open to hearing more. So, if you have any further suggestions or feedback, please don't hesitate to reach out. We're committed to continually improving our platform to better serve you.
Thank you once again for choosing PriceLabs and for your valuable review.
Best regards,
Richie
- Industry: Investment Management
- Company size: 2–10 Employees
- Used Monthly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
PriceLabs
Reviewed on 2023/10/30
Pros
Helps me calculate the properties around my location on a daily basis.
Cons
Seems a little complex and intimidating. I may need to watch a tutorial to help me.
Response from PriceLabs
Hi Christopher,
Thank you for taking the time to leave us a review.
Yes, we know our multitude of features can be intimidating!
Should you ever feel the need for guidance, remember we have live training sessions (https://hello.pricelabs.co/training/) every day to make things easier for you. 🌟🏡
We're also super prompt via email so anytime you feel stuck just shoot us an email at [email protected]
Thank you for choosing PriceLabs,
Richie
- Industry: Real Estate
- Company size: 2–10 Employees
- Used Daily for Free Trial
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
The best pricing management
Reviewed on 2023/07/03
Pros
easy to use, highly personalisable. love it
Cons
nothing to say here, i am happy with the software
Alternatives Considered
WheelhouseReasons for Switching to PriceLabs
fair priceResponse from PriceLabs
Hi Alexandre,
Thank you for your review!
We are happy that we've been able to provide value to you.
We want to express our gratitude for choosing and supporting PriceLabs. It's an honour to serve you.
Best regards,
Richie
- Industry: Real Estate
- Company size: 2–10 Employees
- Used Weekly for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
A few bugs but overall pretty good
Reviewed on 2023/08/11
Pros
The ease of pricing for all high traffic events and comparing against competition
Cons
Overall seems to have some bugs on syncing across platforms
Response from PriceLabs
Hi Elizabeth,
Thank you for taking the time to leave us a review. Could you please write to us at [email protected] so that we can investigate the issue you've brought up and work towards a solution for you.
Thank you,
Richie
- Industry: Real Estate
- Company size: Self Employed
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Thanks so much
Reviewed on 2023/03/23
I love using it
I love using it
Pros
It has helped me be more competitive in the marketplace in my area
Cons
It was a little confusing at first but once I got it it has been great
Response from PriceLabs
Hi Tracy,
Thank you for taking the time to review us! We are so happy to hear that PriceLabs has helped you be more competitive in your market.
Yes, we do know that given our array of features and customisations it can be quite overwhelming. This is why we run weekly webinars and training sessions in multiple languages, so that our users have the chance to listen, absorb, learn and ask us questions.
We are also very responsive on email, so if ever you have a questions, please don't hesitate to write in!
Thank you once again for choosing PriceLabs.
Warm regards,
Richie
- Industry: Hospitality
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 5.0 /10
Only for Price changes
Reviewed on 2023/01/14
As I used Pricelabs to manage more than 1000 apartments at the same time, it was very good with the...
As I used Pricelabs to manage more than 1000 apartments at the same time, it was very good with the possibility of grouping room types in the same price category, but the lack of other tools is very noticeable and hindered the analyzes and controls, which needed other complementary systems.
Pros
The possibility of creating different levels of increase or decrease in price, based on the user's free decision, is very interesting when you want to price differently for each occupancy level. Also it's nice to have possibility of grouping room types in the same price category.
Cons
I think the system is very simple, with no possibility of applying strategies such as minimum nights, entry and exit restrictions, discounts according to the number of guests, etc. This makes Revenue management very difficult, which needs to be complemented by other tools. Also, there are no suggestions or market research within the platform. All price optimization is based on the user's own management and choice, and we don't have historical reports or price changes, which makes it difficult to control.
Response from PriceLabs
Hi Caroline,
Thank you for your review. We're glad you found several features, particularly groups, powerful.
However, some of the features and customisations that you mentioned as lacking, - such as minimum nights, check-in/out restrictions, and occupancy-based discounts, are features present in the product and are widely used by our customers.
We find it surprising that these features were not used or apparent, and thus a lesson for our team to make these evident during our training sessions.
We offer full pricing automation and the ability for users to pick their desired level of control. With all the features we offer it can sometimes be a challenge to narrow down the desired set.
We'd love to show you these features and how you can get the best out of PriceLabs.
Please contact our team and we'd be happy to run you through a personalised demo
Thank you,
Richie Khandelwal,
Co-founder - PriceLabs
- Industry: Hospitality
- Company size: Self Employed
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
very good value for money
Reviewed on 2023/02/05
Pros
It has risen my revenue by 30% at least.
Cons
loading time is sometimes long and I have to reload site
Response from PriceLabs
Hi Jerzy,
Thank you for taking the time to review us.
Our mission has always been focused on delivering value and helping our customers reach their goals - to boost occupancy, maximise revenue, and save time.
So, we are thrilled and humbled to hear you say that PriceLabs has had such an impact on your revenue.
We have noted your feedback regarding load time and are working on improving every day.
Thank you once again for your review and feedback and and for choosing PriceLabs.
Warm regards,
Richie
- Industry: Hospitality
- Company size: 2–10 Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Very happy customers!
Reviewed on 2023/02/01
Pros
We are booking peak season at higher prices and getting more bookings in the off season than ever before!
Cons
At this time, we have no troubles or complaints about this software.
Response from PriceLabs
Hi Sara,
We're so glad to hear that PriceLabs has had a positive impact on your pricing decisions!
PriceLabs mission has always been focused on delivering value and helping our customers reach their goals - to boost occupancy, maximise revenue, and save time.
While you deep-dive and explore all of our features and tools, please don't hesitate to reach out to us [email protected] if you have any questions, feedback or suggestions. Our team is very responsive via email and our product specialists will respond to any query within a few business hours.
Thank you once again for choosing PriceLabs.
Richie
- Industry: Hospitality
- Company size: 51–200 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Into the future of Vacation Rentals with Price Labs
Reviewed on 2022/10/19
Great. In my role in getting new properties in to our portfolio it allows me to present unbias and...
Great. In my role in getting new properties in to our portfolio it allows me to present unbias and market related data over just our internal data. It also helps me show what the market place is like to owners, enabling them to make the best decision for themselves. It has been a game changer and I look forward to the product being improved and adding features in the near future.
Pros
It has changed the way we price, project and even view our properties' performance.
Cons
I know it is hard, but th revenue figures can be way out at times. I have looked at our own properties on the system and the variance can be quite big. However, that is generally down to dates being blocked or high owner use.
Response from PriceLabs
Hi Charlie,
Thank you taking the time to review us. We're so glad to hear that PriceLabs has had a positive impact on your pricing decisions!
If you have any doubts about the way the system works, please don't hesitate to reach out to us via email - [email protected] or our in-product chat. Our team is very responsive via email and our product specialists will respond to any query within a few business hours.
Thank you once again for choosing PriceLabs.
Richie
- Industry: Marketing & Advertising
- Company size: 2–10 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Good service great report
Reviewed on 2022/12/18
- price fixing according to demand- revenue increase- strategies correction according to market
- price fixing according to demand- revenue increase- strategies correction according to market
Pros
Pricelabs is easy to implement the baiscs and the results appear very quickly.The support is of high quality and fairness!The constant webinars to explain in detail the features.I highly recommend pricelabs to increase the revenue results.30 days trial
Cons
The high complexity of some features. In my opinion, it's hard to use pricelabs 100%...
Response from PriceLabs
Hi Joana,
Thank you for your trust and appreciation. We're so glad to hear that PriceLabs has had a positive impact on your pricing decisions!
As you pointed out, our free, no-strings attached 30-day trial is a great way for individual hosts, co-hosts or property managers to evaluate and familiarise themselves with our tools, customisations and features before making any commitment.
That said, we also agree with you that our wide array of features and customisations can get overwhelming. In that regard, please feel free to reach us at [email protected] with any questions or suggestion you might have and we'll be happy to help.
Our team is very responsive over email and you will rest assured, hear back from us within a few business hours.
Thank you once again for choosing PriceLabs.
Richie