netTerrain Logical Reviews

netTerrain Logical

Automated network documentation & drawing tool

4.7/5 (3 reviews)
Tim L.

Used to document our network environments and to provide support for troubleshooting network issues.

Used Daily for 2+ years
Reviewed on 2018/02/06
Review Source: Capterra

Our previous software was retired and in looking for a replacement we found netTerrain which was mainly at DCIM application at the time with minimal logical diagramming options. But over time after working with us and our needs and feature requests for a replacement this has matured into a very capable diagramming solution for our company.

Pros

The customer support is very responsive when it comes to new feature requests or bug squashing along with fast turnaround of device icon requests. Detailed help documentation provided if you like to read. Able to integrate with our internal apps to have our diagrams data-driven. Web based versus client software on each workstation. Ease of use which keeps improving with new features added after each new release.

Cons

Starting to implement the DCIM portion into our project and wish a wanted add-on feature was not an add-on option but included as a new release or part of the whole package per the cost spent.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10

We worked with netviz software and we had to do the migration to netTerrain, It was successful.

Used Daily for 2+ years
Reviewed on 2018/02/22
Review Source: Capterra

Pros

It's easy, user-friendly and versatility. We have recevied a great customer support and the software has different languages. This features has help our users.

Cons

Working with the catalog is a little bit confused; although netTerrain Logical is going to try to improve it.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

8.0/10
Allen B.

have been using netterrain for past 6 years - extremely happy with product for network mapping

Used Weekly for 2+ years
Reviewed on 2018/03/13
Review Source: Capterra

easy documentation of network assets

Pros

ease of use - customer support - response to customer requests - database extensibility - sql backend

Cons

when logged in as admin, it is easy to inadvertently move an icon - some browser issues have popped up from time to time

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10