OnceHub

4.6 (133)
Write a Review!
Be where it matters. Bring your A game and sell.

Overall rating

4.6 /5
(133)
Value for Money
4.5/5
Features
4.5/5
Ease of Use
4.1/5
Customer Support
4.6/5

92%
recommended this app
Sort by

133 Reviews

Michael
Michael
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 2–10 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great scheduling software for sales funnels

Reviewed on 2022/10/29

THough it was a challenge to set up, it's now working great. Huge fan of the way it integrates with...

THough it was a challenge to set up, it's now working great. Huge fan of the way it integrates with landing pages, and how it sends the client one thing and me another--I get all the info I need, saved right in the calendar invite, whcih makes the sales call setup a lot simpler. No searching the CRM for stuff, it's right where I need it.

Pros

It presents a custom form for prospects to fill when they set up an appointment. There is a lot of room for customization here, and that's why I started using this in the first place.

Cons

Setting everything up can be confusing. The software is not intuitive to me, with different names for things than I would have expected. You set up the form in one interface and then you have to go to another interface to link it to campaigns. Both places have settings with the same name, but they affect the output differently.

Response from OnceHub

Thank you Michael for your comprehensive review of OnceHub - especially your constructive feedback on making it easier to tap into the power the platform offers. We'll fold your feedback into the work we're doing continuously to enhance the intuitiveness of the OnceHub interface.

David
Overall rating
  • Industry: Real Estate
  • Company size: Self Employed
  • Used Weekly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Love ScheduleOnce

Reviewed on 2022/05/27

Really user friendly and feature packed solution.

Really user friendly and feature packed solution.

Pros

Right balance between all the important features (practicality) and ease of use (usability).

Cons

It would be good if the not yet accepted scheduling requests would not be allowed for the same time slot.

Alternatives Considered

Calendly

Reasons for Choosing OnceHub

Lack of user friendlyness for clients.

Switched From

Sign In Scheduling

Reasons for Switching to OnceHub

The right balance between price, features and user friendlyness.

Response from OnceHub

Thanks for taking the time to leave us such kind words, David. All the best!

Richard
Overall rating
  • Industry: Financial Services
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 0.0 /10

The customer support is horrible.

Reviewed on 2020/08/31

While it has made the normal scheduling of appointments easier, because of the difficulty in...

While it has made the normal scheduling of appointments easier, because of the difficulty in dealing with problems, and problems do come up, I'm looking for another provider of this service.

Pros

As long as you are just booking a regular appointment, and nothing goes wrong, it works great.

Cons

If you have any problems, or need help in any manner, good luck getting someone on the phone. All they want to do is email and refer you to hours upon hours of videos to watch. So a problem will take you days to get it resolved when it could have been resolved with a 3 minute phone call. I'd gladly pay three times what I'm paying today to have a customer service phone number that went to a department that could help me when I have an issue as opposed to their email system of referring me to videos.

David
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 2–10 Employees
  • Used Monthly for 6-12 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 9.0 /10

Excellent platform that syncs natively with Keap.

Reviewed on 2024/04/12

Overall a great experience I just didn't want to pay $40 monthly, so I went a WordPress plugin...

Overall a great experience I just didn't want to pay $40 monthly, so I went a WordPress plugin route that does the job for me.

Pros

Easy to use and I could create calendars for each of my employees from the admin account.

Cons

That the PayPal integration would not always refund people properly.

Response from OnceHub

Thank you for your feedback, David! Our support team is available 24/7 via chat or email and are always ready to assist you if you are having trouble with any of our integrations. We also have a variety of packages available to our customers starting at $10 per seat per month. You can view our options here: https://oncehub.com/pricing

James
James
Overall rating
  • Industry: Information Technology & Services
  • Company size: 201–500 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Occasional integration disconnects but otherwise great performance

Reviewed on 2018/02/17

Pros

I had used ScheduleOnce integrated with Outlook calendar for scheduling appointments and checking availability for about a year without problem. The website is simple to use and configure for users. Once setup, you have a custom URL that you can share with clients and potential clients alike. As long as you set your availability and fill your calendar with personal and business events as well, you can be sure SO will only display truly available times to your clients and prevent scheduling errors.

Cons

After a year or so, SO began to allow clients to schedule calls at times my calendar had been marked busy. In addition to this, some scheduled calls would not appear on my Outlook calendar. After searching support and contacting support, it was suggested I uninstall and reinstall the desktop client application. This fixed it immediately but the issue returned again in the future. Support was fast to respond and suggested another technical fix which allowed it to refresh its connection. It was later explored by the support team and an update was issued which has since resolved the problem. It was a frustrating time during this period but SO's support was professional and helped resolve it in a reasonable amount of time.

Jeffrey
Jeffrey
Overall rating
  • Industry: Law Practice
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Top notch scheduling system- value priced.

Reviewed on 2018/08/07

Scheduling an appointment used to take me 15-20 minutes. Now it's a breeze with most set in under...

Scheduling an appointment used to take me 15-20 minutes. Now it's a breeze with most set in under two minutes. The follow up automation simply can't be duplicated.

Pros

Scheduleonce is really a wolf in sheeps clothing-- while it appears to be a simple scheduling system, it really houses a comprehensive work flow system. Scheduling is integrated directly with google apps or office 365, calendars, so it's always up to date. Rule based scheduling allows to maximize user flexibility in booking, but prevents overscheduling. I have mine set up to limit new appointments to three per day.

Feedback to users is first rate with a systemized set of follow up reminders, directions, and a follow up once the meeting is concluded.

Cons

Setup is not intuitive and requires a bit of hand holding. The view is worth the climb though-- the system saves way more time then you'd expect once you've perfected your workflow.

Emil
Emil
Overall rating
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Amazing product with tons of functions.

Reviewed on 2018/07/27

I save a lot of time with the scheduleonce function instead of email times or have to make a lot of...

I save a lot of time with the scheduleonce function instead of email times or have to make a lot of calls. The customer just book a time at my businesspage: http://www.mindatorsupport.se/bokatid/

Pros

You can do almost everything with this product. And the customer support are really great, fast and good answears.

Cons

At some moments the sync for exchange havent been working, but this is not an usual problem. But got fast support to fix the issue.

Dr. Kyle
Dr. Kyle
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Simple scheduling and easy to use

Reviewed on 2020/05/19

I have enjoyed the software, I like the option of being able to send out my personal link as well...

I have enjoyed the software, I like the option of being able to send out my personal link as well as being able to embed on my personal website.

Pros

Schedule once is a great option for anyone needing to book out times for calls on their calender. It connects with gmail calendar, allows customization of messanges as well as the booking page. Once you get a hang of the features it is very simple to set up

Cons

There is a slight learning curve but once you get familiar with the controls and options it is a breeze to set up.

Brandon
Brandon
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 2–10 Employees
  • Used for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Does Exactly What It Says, NO Back and Forth

Reviewed on 2018/12/04

I love it though I don't use it currently, I've used it for years. I am just too booked to want to...

I love it though I don't use it currently, I've used it for years. I am just too booked to want to have an open scheduler out there for people to access my schedule. Sometimes I don't even know what I will be doing the next day to want to take calls.

Pros

Online Scheduling Software that doesn't take brain science to operate, automatically converts time zones for each party, and makes sure you have a great set up for reminders and follow up for clients.

Keeps you from having to ask "what time zone are you in" then doing the reverse math to remember your time or miss your meeting.

Cons

A tad pricier than others, but I beleive they were one of the earlier scheduling SAAS systems that picked up on the time zone difference integration.

Abimbola
Abimbola
Overall rating
  • Industry: Entertainment
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Eases the process of scheduling meetings.

Reviewed on 2018/06/28

Pros

Scheduleone has a broad integration capability and we integrated this tool with Office365 and Salesforce in my organization ; helping us schedule virtual appointments with prospective clients and customers easily.
Scheduleone automatically detects differences in time zone , adjusts daylight savings , and removes the need to calculate time zone differences , thereby allowing us interact in our local time.

Cons

The more staffs we have had using scheduleone ,the more expensive it gets. However the quality of the service is top draw.

Francisco
Overall rating
  • Industry: Marketing & Advertising
  • Company size: Self Employed
  • Used Monthly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 6.0 /10

There's better options

Reviewed on 2023/07/14

The learning curve took a long time for something very simple.

The learning curve took a long time for something very simple.

Pros

The ability to customize text reminders and calendar availability

Cons

The thing I liked the least about OnceHub is I found it expensive and not very user friendly.

Response from OnceHub

Thank you, Francisco. OnceHub is as simple or as complex as you need it to be, but we recognize that this isn't always immediately apparent. We hope your experience has improved with time? Please let us know.

Jenn
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

User-friendly and professional

Reviewed on 2022/06/02

I've been a long-time user of ScheduleOnce and have found it easy to use and really appreciate the...

I've been a long-time user of ScheduleOnce and have found it easy to use and really appreciate the extra level of support that has been implemented over the years. The Live Chat support feature has been very helpful in overcoming any challenges in a quick and convenient way.

Pros

This software is very user-friendly for the end-user and has a very professional look which is why I chose it over other options with comparable features.

Cons

Not being able to reschedule appointments on the spot within the software and having to send the end-user an email that relies on them taking action instead of being able to do it while in the moment.

Response from OnceHub

Thank you for leaving us your feedback, Jenn. We hope to continue improving and offering support to you and your business well into the future.

James
Overall rating
  • Industry: E-Learning
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 8.0 /10

Great tool, a bit slow sometimes, and a bit more complicated than others but with more...

Reviewed on 2021/12/07

Great tool overall, does what it needs to do.

Great tool overall, does what it needs to do.

Pros

SO is great for more complex appointment scheduling needs (ex. allowing prospects to book in with a multi-person sales team and distribute calls evenly between team members).

Cons

Page can be a bit slow to load at times, and SO overall is a bit less intuitive to use than alternatives like Calendly. You get more functionality though, so worth it in some situations.

Alternatives Considered

Calendly

Reasons for Switching to OnceHub

More functionality.

Response from OnceHub

Hi James. Thank you for taking the time to give us your feedback. We are happy to have helped your business, and hope to continue to do so.

Bodhi
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great Scheduling Software for a Small Business

Reviewed on 2022/01/21

Excellent! Everything is automated and our clients get a 24-hour reminder and a 1-hour reminder,...

Excellent! Everything is automated and our clients get a 24-hour reminder and a 1-hour reminder, so it keeps them accountable without us lifting a finger.

Pros

It covers all the bases we need for our personal training business. We were able to create templates for private, semi-private and pair sessions.

Cons

The setup was a bit challenging for me, but customer support was always there guiding me through each step until everything ran smoothly.

Response from OnceHub

Thank you so much for taking the time to leave your feedback, Bodhi! Your kind words have been passed on to our awesome support team.

Mike
Overall rating
  • Industry: Writing & Editing
  • Company size: Self Employed
  • Used Weekly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

ScheduleOnce Saves Me Lots of Time

Reviewed on 2022/03/25

The experience has been good. I followed the instructions to set up the program and connect with my...

The experience has been good. I followed the instructions to set up the program and connect with my calendars. It took a couple of tries to get the settings just as I wanted them, but changes were easy to make. I've used tech support only once via chat which was responsive and helpful.

Pros

The product does everything I need from a scheduling system, with no issues or complications. Once set up and configured, it presents available times according to my availability and settings for working hours, adds meetings to my calendars, automatically sets up a Zoom meeting, and reminds attendees of upcoming meetings.

Cons

I'm using only the scheduling software to allow clients to schedule meetings with me. I don't have a need for many of the other features included in the product. No complaints so far.

Response from OnceHub

Thank you so much for the feedback, Mike. We're glad you're having a great experience with us.

Carol
Overall rating
  • Industry: Financial Services
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Always there to help

Reviewed on 2022/06/08

Very efficient system, easy to use.

Very efficient system, easy to use.

Pros

When ever I have an issue, which is not often, the customer support and live chat feature has always impressed me. I know I can get a quick and effective resolution to my issue.

Cons

The reporting. I wish I could export more of the fields to an excel spreadsheet. Everyday I have to manually add the appointment time, student time zone, and notes to the exported list of students.

Response from OnceHub

Thank you for the feedback, Carol. We are always looking at ways we can offer more value, and hope you will continue to be impressed going forward.

Eduardo
Eduardo
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 51–200 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 10.0 /10

Absolutely the best

Reviewed on 2022/06/02

Very good experience. I like and recommend.

Very good experience. I like and recommend.

Pros

It was easy to setup and has lots of features. I compared quite a bit and this was the best online scheduling tool

Cons

The user interface seems a bit outdated but that's just a preference thing.

Response from OnceHub

Thank you for your feedback, Eduardo. Wishing you all the best!

Eran
Eran
Overall rating
  • Industry: E-Learning
  • Company size: Self Employed
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 7.0 /10

Good enough, but not my favourite

Reviewed on 2019/05/15

Pros

It was relatively easy to use
It has a ton of features and ways to do all sorts of things

Cons

In my mind it was not intuitive​ enough
I had to play around with it too much to get it to do what I want it to do
Once you get the hang of it, it's okay, but for the simplicity I wanted, it was not simple enough
It worked well when it worked

Angela
Overall rating
  • Industry: Sports
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Angela

Reviewed on 2022/07/16

Excellent

Excellent

Pros

Scheduling is automated and easy

Cons

I am on the old plan - not easy to figure out what I have compared to the new plan

Response from OnceHub

Thank you, Angela.

Gabrielle
Overall rating
  • Industry: Marketing & Advertising
  • Company size: Self Employed
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Does the Job well, a few hiccups but usually easily fixed or solved

Reviewed on 2022/07/14

Overall positive - we aren't thinking of switching anytime soon

Overall positive - we aren't thinking of switching anytime soon

Pros

Love the support on this platform - they've always been quick to answer questions or offer solutions.
In terms of booking and scheduling we love the ability to separate event types into different booking pages

Cons

The user interface can be a bit clunky in the backend. If you don't know what you're looking for then it's hard to see how the events, booking pages, etc all fit together and where the settings need to be adjusted.

Response from OnceHub

Thank you, Gabrielle.

David
David
Overall rating
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

makes booking easy!

Reviewed on 2018/04/18

big time saver!

big time saver!

Pros

I use this for phone appointments and podcast interviews. Had made scheduling easy because, as the name says, you only have to schedule once -- no more going back and forth. Have used similar services and this is the one I like best. Integrates well with calendars to make sure you don't get double-booked!

Cons

Pretty good as is! Would love an option to be able to get as many add-on calendars as needed, not just package deals.

Robert
Robert
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: Self Employed
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 9.0 /10

Schedule It Once!

Reviewed on 2018/08/15

My overall experience with ScheduleOnce is smooth and stress free.

It is easy to set up even if...

My overall experience with ScheduleOnce is smooth and stress free.

It is easy to set up even if you are not handy with technology.

Pros

Quick and easy scheduling that is automated so I’m not chasing down clients with missed phone calls, text messages or emails just to make an appointment.

This saves me time and prevents leads from going cold.

I get updated in my email and by text when a new appt schedules.

I can schedule many types of appts on the same page.

It links directly to my google calendar.

Cons

Adding multiple coaches to my scheduler requires same price as administrator user.

Annalissa
Overall rating
  • Industry: Wholesale
  • Company size: 11–50 Employees
  • Used Weekly for 1-5 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 9.0 /10

Professional and up to date scheduling platform

Reviewed on 2022/08/23

Pros

I like that it is synced with my Google drive and calendar.

Cons

Maybe have tutorial on video for clearer integration of other apps.

Response from OnceHub

Thank you Annalissa for your product review! Our seamless integration with Google Calendar is indeed a great feature. I'm sorry we didn't make it easier to find the 3rd party integration materials you were looking for. It isn't clear from your review which application(s) you are trying to integrate, but OnceHub offers both direct and indirect integration with many leading solutions. At your convenience, please allow us to help you further by clicking the "?" or the "Live chat" links in the OnceHub dashboard.

Alex
Overall rating
  • Industry: Entertainment
  • Company size: Self Employed
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Love it

Reviewed on 2022/07/14

I would recommend it. It’s functional and useful

I would recommend it. It’s functional and useful

Pros

It’s quick and easy to use. I love being able to send a link to people with all of my availability that includes my calendar on my phone’s conflicts

Cons

I wish it had an easier to use phone interface. I’m rarely around my laptop when I am confirming appointments

Response from OnceHub

Thank you, Alex.

Verified Reviewer
Overall rating
  • Industry: Real Estate
  • Company size: 2–10 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 2.0 /10

Buyer Beware!

Reviewed on 2019/09/26

The software always booked the wrong time. Support was unable to figure out the issue and they...

The software always booked the wrong time. Support was unable to figure out the issue and they would not provide a refund AND were not able to turn off automatic billing. The only solution was to delete my account immediately (and lose the next 10 months) or wait and delete my account right before it auto-renews.

Pros

The scheduling dashboard is nice. There are good customization options.

Cons

The software always booked incorrect times due to daylight savings conversion. Support was unable to help and no refunds are provided.