2 reviews

Ada

Ada is an easy to use customer support automation platform.

5 /5 (2 reviews) Write a Review!
Overall rating
5
/
5
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5
100% recommended this app
2 reviews
Giovanni C.
Industry: Marketing & Advertising
Company size: 51-200 Employees

Easy to use platform to manage omnichannel mobile campaigns

Used Weekly for 1+ year
Reviewed on 2018/01/17
Review Source: Capterra

Easy to use platform to manage in one single tool mobile omnichannel campaigns.

Pros

One single tool to manage from sms campaigns, email campaigns, landing pages, chatbot and much more...

Cons

it si still not possible to manage paid campaigns or native format campaigns directly into the platform.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Simrat J.
Industry: Education Management
Company size: Self Employed

Pros and Cons

Used Monthly for 1-5 months
Reviewed on 2019/05/31
Review Source: Capterra

Ada's help system is very efficient and helpful for basic conversations.

Pros

Ada is very EASY to use and implement. They add new features to the software and the software itself has a very efficient system.

Cons

Ada is very easy to use for basic conversations and there are a lot more new features. It has become very complicated but the help system is very efficient!

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 9.0/10