SocialPilot Reviews

Their bulk scheduling features are outstanding. Huge time saver over the competition. They also have a really nice "reporting" system which alerts you if there is a problem with a post or a network error on one of the social sites. It's incredibly easy to add users and their accounts without having to request their credentials, simply send them an email and it's click bam boom we're in business. They have a new video feature which is convenient and also have added a content curation feature which seems to be getting more intuitive every day, also nice. Their support is spot on and always available and they are willing to do hands on training for staff members as they come on board. Really impressive.

If they had a bit more of a "listening" or "engagement" feature set this would be probably the only tool you would ever need for social. If the video portion wasn't limited to just uploading and could capture the video and post from a link that would save some time, but I'm sure they are working on it as we speak!

Easy and intuitive to use, does almost everything except Instagram.

You couldn’t post to Instagram and the one time I tried to contact their customer service, they weren’t super helpful.

It is fairly easy to schedule posts to facebook

Social pilot no longer works with your personal facebook page. It is cumbersome to work with Instagram.

There's a lot on the market when it comes to social media scheduling/management tools, but one key differentiator in our choice of this tool was how easy it is to tag external accounts in scheduled posts (all except for LinkedIn, which prevents this functionality due to privacy/data protection on their end). SocialPilot is the best tool I've personally seen for this on the market.

It's definitely pricey relative to other social media management tools. For us, the value is worth it but certainly not the most budget-conscious option.

One of the best things about SocialPilot is it is user-friendly and can be operated by a beginner who hasn't used any social media management tool before. The reporting presentation, calendar view, and management structure is way too easy to access and use.

One of the frustrating things about SocialPilot is its mobile app. Also, they have minimal functionality with Instagram as it doesn't offer reel scheduling.

SocialPilot has allowed me to create groups, as well as manage them with ease. All I have to do is enter my URL and the tool will guide me through all the steps. On top of that, I can easily customize some widgets, as well as integrate the software with other tools. This has helped me greatly in situations where I wanted to send direct messages to all clients.
I also quite love the mobile app which is nicely designed and easy to use. And, updates are automatically installed, which saves me time.

There were quite a couple of times I needed support but wasn't able to find the live chat option anywhere. A live chat option would be really appreciated.

SocialPilot has the best cost benefit for small teams when compared to all the other softwares.

Is not suitable for scaling companies/ growing teams.

- SocialPilot is one such tool that supports integration with TikTok and Pinterest along with other key social media platforms.- You can easily schedule post for the entire week on all social media accounts- The tool allows you to check the preview as well before posting- They also allow you to add UTM parameters for better tracking

- At times post is not scheduled efficiently due to bugs. - Hashtag support is missing.

They provide you with a free trial without any credit card and it's just awesome. Bulk scheduling with images is the best feature of the social pilot. URL shortener feature is also great. Overall the features provided in the free trial are far better than any other platform

Absolutely no cons at all. The features provided in the free trial are just awesome and there is hardly anything to prove wrong.

I used this software for my business marketing perpas, it's amazing I used it last 1year , I will share here my product promotional photos I can share here multiple photos , wonderful performance and very useful this software is very helpful for my small business marketing.

I've no complain About this software, I m happy user but if they will update and adding more features then it's very helpful for us

Social Pilot cheaper than most SM Management software in the market, and can be a cheaper alternative to Buffer and HootSuite.

I really dislike the fact that my "country" supports the free plan and paying for upgrades but doesn't support the free trial.

I like the ability to schedule repeat social posts. The posting of text and media to Twitter, Instagram and Facebook works really well.

The ability to see posts that have been delivered and manage the schedule of you posts also works really well.

The interface needs work. Some simple things like allowing click through on the sub menu items such as 'Manage Posts' (not just the text) and not picking up the profile pictures for the accounts make the interface feel as if it isn't being assessed for improvement that often.

It also no longer posts to LinkedIn very well, posting a link rather than the original post image (although this might be more to do with LinkedIn's API than anything to do with Social Pilot.

It's really disappointing that it doesn't offer management of followers for Twitter and doesn't give very basic analytics on the individual plan.

I'll be honest, what first attracted me to this product was the price. I was just beginning my career in social media management and I didn't want to pay 100s of $$$ as a newbie. Plus, I was still trying to figure out what product I liked the best. Well, let's just say I'm still using SocialPilot! It's simple to set up your accounts, and customer support is great if you have any questions.

Honestly, nothing. At first, it was missing the Reels option but now that's been added!

It's very easy to use. Creating and scheduling social media posts across a large number of networks is simple and to the point. Very intuitive to teach my team to use it as well.

The cost is a bit high but all in all -- well worth it for what it delivers. But like anything, cost is always under consideration when using tools.

- You can connect a lot of profiles from different social media accounts.
- The analytics are really useful
- quite inexpensive, compared with other similar tools

- no instagram posting
- in a team, you cannot comment on a post already made, to make exchanges
- I am having a lot of problems posting in facebook profiles.

It has several small features that will make your life easier. For example, if you want to post on Twitter about an interesting blog post, simply copy the URL in the are for the message and SocialPilot will automatically retrieve any photo or diagram used in the blog post for you to include in your tweet. How cool is that?

If you use social networks a lot, you probably noticed that some socials use many hashtags (e.g. Instagram) and some do not (e.g. Facebook). Unfortunately, if you use SocialPilot to schedule your post, there is no way to tell the system, please remove the hashtags before you post on a social network that does not use hashtags (e.g. Facebook).

It's really convenient that I can have multiple accounts hooked up. I use social media for multiple clients and personal projects, so it's very convenient to do it all from one spot. I also really like the calendar feature; it makes it really clear to be able to visualize it that way.

Finding posts that have just gone out or are scheduled is a little unintuitive. I know it's in there, but sometimes I can only find it on the calendar app. I think making a new post and viewing pending or recently posted posts are the most common uses and should be easiest to find without searching.

**Also, the Instagram feature is fine in theory (to have a notification pop up at the scheduled time with the post content, then to manually paste it into the post), but if I accidentally dismiss the pop up notification, I can't find the post anywhere. I understand if Instagram doesn't allow automated posting like FB does, but it's frustrating that I can't find an easy way to post on Facebook if I miss the notification on my lock screen.

This product works best for those that need a tool to monitor multiple social networks. It may not be all that useful for those who don't have more than one network. Utilize the scheduling and monitoring tools. Both are great functions of this tool.

There are size limitations to the image size you can post. As I shoot much of my work on a high-quality camera resulting in large size photos, it would be great to not have to edit them down before posting. (Note: This may be a limitation in the networks themselves, but I don't believe so.)

This is the best and easiest tool for social media scheduling out there. UI is clear and easy to use from the very start. I like the customization of a post per social network . Experimenting with diferent headlines all the time.

Nothing to complain about. It does what it says and is the cheapest solution.

SocialPilot is an incredible choice for businesses to automate promotions. It supports all popular social networks including Tumblr to schedule and manage content. The content can be organized into multiple sections so as to detect them easily at a later time.

They can make the interface better. So it will be helpful for users to navigate between various menus easily.

I liked the ease of use of SocialPilot. The ability to post an article or share a Facebook post directly from the site was a plus.

I wish that you could post directly to Instagram from the software rather than setting up the post and than activating it from your phone.

There's a learning curve, but once mastered the software is very easy to use. It is so convenient to be able to write a blog post AND schedule all the social media promos at one time. The calendar feature helps me visualize my post schedule and the drag and drop feature makes rescheduling extremely easy. I prefer to schedule rather than put posts into a queue but the times I've used the repeat post feature (publish X times in Y days) it has been easy to set up.

I gave up on trying to post to Google Plus (not a real hardship, but other bloggers may want this functionality). It would be nice to be able to bulk edit posts that were scheduled at the same time, but I've learned to be double check and edit BEFORE hitting publish.

It performs its basic functions very well, especially when managing many social media accounts for one brand or across two brands. It's good for busy teams with a lot to post, and excellent for people who like to plan. The program also allows you to post the same message a couple days in a row, which not all programs like it will.

Last time I used the software there was a good amount of room for improvement relating to video uploads. Sometimes my program froze when I tried to even open a video file while I had SocialPilot open at the same time. I assume that's better now.

This is an excellent solution for people who have multiple clients to manage. You can request access to your client's accounts, invite them to review posts and work on their own accounts, group their accounts into groups, set automated posting schedules, import feeds, etc.

This software is week on the integration side. Integration into Feedly without the use of a 3rd party tool is a major drawback. They should reach out to other platforms that agencies use to build a relationship.

Where do I start?? I'm able to schedule reoccurring posts for all 16 of my business pages for MONTHS in advance! I'm able to create bit/ly links within the posts, add photos, and more. I'm able to view analytics for individual pages at a glance for specific time periods. SocialPilot has helped me get me social media accounts organized.

The only drawback to this software is the analytics-I'd like to see a roll-up of how ALL of my pages are performing combined. It doesn't have that functionality as of yet.