Membroz Reviews

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33 Reviews
- Industry: Real Estate
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Membroz Rocks
Reviewed on 2024/05/09
so far [sensitive content hidden] has been great to work with, they work hard to answer our...
so far [sensitive content hidden] has been great to work with, they work hard to answer our questions and make things work for us based on our needs and requests. thank you
Pros
the ease of use and the support we have from [sensitive content hidden]. They have worked very hard to make things work for us.
Cons
that we needed to integrate with another program for our rentals and website... but it's working so not a big deal. just were hoping to have an all in one software
- Industry: Hospitality
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Very user friendly
Reviewed on 2023/06/26
Pros
Online booking And membership management
Cons
Better user experience for mobile app and web.
- Industry: Retail
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
BEWARE! This company is a complete fraud
Reviewed on 2022/05/24
Pros
This company is completely fraudulent, going beyond bad service and technology, they will actually steal money from you with no reply.
Our spa company signed up and paid in advance for 6 months licensing.
It was the absolute complete fraudulent system ever. The core system has no security or stability. Many times we lost our customer data, just deleted with no explanation, it would send automatic wrong emails of receipts, bookings to clients who have never been to our spa. Yes they tried to help to fix it, but it was like putting new tyres on a car with no engine. It just did not work.
We had many client complaints, many tears from front line staff, for 6 months this company and system made our company a nightmare. We lost thousands and thousands of $$ in bookings from angry clients and lost bookings.
I also paid $700 for a customised APP that never ever was started.
After 6 months, of patience and nice messages, even though our situation was bad, I was never once rude or demanding. But when I asked for my money back for an APP that wasn´t even started to develop, I was blocked, no messages read, no phone calls returned.
This is a complete and utter fraudulent business.
Be careful of fake reviews. This company is not ethical, if they can just stop contacting a client after payment, then of course, they will need to concentrate on increasing all the fake reviews from their friends and family.
Cons
everything was a fake, it did not work, bugs everyday, unstable and unreliable server that would lose customer data
Response from Membroz
This was not expected from client with whom our team have been working since 7 months. Neither we are fraud nor we have taken any money. You have subscribed for 6 months service in Dec'21, system was live till May, there is not way we could have refunded for service already rendered. Our support team has helped them migrate huge database along with multiple training sessions. We never demanded any money for data import service even though it was not part of SLA. Regarding customization request, we already refunded you money even though 70% work was done from our side. Let me put our side of story, Your team never accepted your decision to use other software, they were not ready to change working style, our support team experience were not pleasant with them as they have decided to not use sytem. We have try our best to accommodate many request they made to make certain UI changes and workflow. I wish we have taken decision earlier to tell client that her team is not ready to use system
- Industry: Hospitality
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Excellent customer service
Reviewed on 2023/06/26
Using Membroz was a fantastic experience for me. especially in terms of customer service. I was...
Using Membroz was a fantastic experience for me. especially in terms of customer service. I was consistently amazed by how quickly we were assisted. The speed with which they resolve any issue and, most lately, the kindness with which they assist us. In the future, I wouldn't think twice about using your services again.
Pros
An excellent, straightforward, and reasonably priced scheduling tool is Membroz. The administrators and proprietors of fitness studios now have better scheduling options. On-ramping is easy to set up and doesn't require extensive training.
Cons
According to my experience, there are no cons.
- Industry: Hospitality
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Best Software service
Reviewed on 2023/06/26
Pros
the feature and the access is very easy to use
Cons
better design can be but overall no issues
- Industry: Hospitality
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Membership and Club Management
Reviewed on 2023/06/26
Pros
Membership flow is great and We are using mostly this functionality.
Cons
I used most of that functionality of membership management and I don't have problems.
- Industry: Hospitality
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
The ideal option for anyone looking to launch and grow their own business
Reviewed on 2023/05/16
I do advise using it because it is a great system.
I do advise using it because it is a great system.
Pros
It is simple to modify. It's simple to get in touch with customer care, and they're helpful with anything you need.
Cons
Extremely satisfied with the work performed.
Response from Membroz
Thank you Sir
- Industry: Hospitality
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Easy to manage facilities
Reviewed on 2023/06/26
Pros
Uesr friendly products esay to manage all the bookings
Cons
Not yet found any cons.Can make app more attractive
- Industry: Hospitality
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Excellent Membership Software for Clubs.
Reviewed on 2023/06/23
Pros
Easily understandable dashboard and reports & supportive team with quick response
Cons
Its been seven months while using so not faced any major issues yet.
- Industry: Hospitality
- Company size: 51–200 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Membroz has been a big assistance to me over the past two years
Reviewed on 2023/05/16
That is one of the most impressive markets I have encountered. When you have a complaint, the help...
That is one of the most impressive markets I have encountered. When you have a complaint, the help is absolutely excellent.
Pros
There was nothing about the software itself that I didn't like. This was significantly less complicated than a competitor we previously used, and it was incredibly simple for our users to operate the app.
Cons
Nothing has gone wrong for my business so far.
Response from Membroz
thank you sir
- Industry: Health, Wellness & Fitness
- Company size: 2–10 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Review for Membroz
Reviewed on 2023/05/03
Pros
Timely support, easy to use software, best option to maintain the database.
Cons
There should be intimation before you upgrade the software and also the information should be shared about the new changes.
Response from Membroz
Thank you for sharing you review and concern,
We take this forward.
- Industry: Hospitality
- Company size: 11–50 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
User friendly management software
Reviewed on 2023/05/17
It solves the problem of usage allotted to the members and can be easily tracked in profile.
It solves the problem of usage allotted to the members and can be easily tracked in profile.
Pros
Facility booking management gets easy to manage also can be booked by application side from the members
Cons
Feedback should be received by the members while checkin out
- Industry: Health, Wellness & Fitness
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
"Great tool to Manage your Business''
Reviewed on 2023/05/22
Pros
Payment processing, account & finance reports, and a number of other useful functions are all available with Membroz.
Cons
Not yet faced any issues with their system
- Industry: Hospitality
- Company size: 11–50 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Well designed for the timeshare business
Reviewed on 2023/05/11
overall experience was good
overall experience was good
Pros
User friendly experience. Usage summary can be easily tracked.
Cons
Sometimes the site gets slow this might get improved
- Industry: Hospitality
- Company size: 51–200 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Excellent Appointment and Schedule Management Tool
Reviewed on 2023/04/12
We needed a way to schedule, update, and follow up on our consultant's appointments, and the...
We needed a way to schedule, update, and follow up on our consultant's appointments, and the Membroz solution well surpassed our expectations. This tool has now become a staple of our daily operations.
Pros
Almost everything about this software is to my preference. I have used a lot of them, and this one is by far the best in terms of setup because it is quick and simple to complete.
Cons
Not yet faced any issues with their system
Response from Membroz
Thank you Sir,
It was pleasure working with your organization.
- Industry: Hospitality
- Company size: 11–50 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
User friendly software
Reviewed on 2023/05/26
Pros
Web and app combination works very smoothly
Cons
It's can increase more features in app...
- Industry: Information Technology & Services
- Company size: 2–10 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Good Product
Reviewed on 2023/05/26
Pros
It's a good product to manage memberships
Cons
not facing any issues till now with Membroz
- Industry: Hospitality
- Company size: 201–500 Employees
- Used Monthly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
it is very awesome app and helping staff
Reviewed on 2023/04/20
it is very easy to use
it is very easy to use
Pros
we are tanksful staff, and member ship management.
Cons
only that their staff and their services
Response from Membroz
Thank you sir,
You feedback help us to improve our services.
- Industry: Health, Wellness & Fitness
- Company size: 11–50 Employees
- Used Weekly for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Excellent software, reasonable price, excellent support
Reviewed on 2021/08/13
I have tried a few different softwares for my business but it all seemed disconnected. Using...
I have tried a few different softwares for my business but it all seemed disconnected. Using Membroz solved this problem. Their training & support team were awesome at understanding my business model & helped my staff in setting up Membroz. I would highly recommend this to everyone in Health & Fitness industry.
Pros
A well built software with frequent addition of new useful features. Excellent training & customer support team. Helps my business stay competitive at a reasonable price.
Cons
Sometimes new features can be a little inconsistent, but the support team has always been quick at providing satisfactory solution.
Response from Membroz
Thank you sir
- Industry: Hospitality
- Company size: 11–50 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Perfect product for time share and Club management
Reviewed on 2021/09/15
Value for money deal.
Value for money deal.
Pros
The software offers wide range of options for different requirements for a new time share company.
High degree of customisation possible
Cons
This product could have been wonderful if they offer a residual app. But I received update on regular intervals.
- Industry: Events Services
- Company size: 11–50 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Excellent Software
Reviewed on 2022/06/02
Till now our experience with Membroz is excellent
Till now our experience with Membroz is excellent
Pros
Software is very easy to use with an excellent service.
Cons
Till now we haven't faced any problems..
- Industry: Health, Wellness & Fitness
- Company size: 11–50 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Gym membership management
Reviewed on 2021/08/09
Good customer feedback
Good customer feedback
Pros
Flexible specifications. Custom features
Cons
I am happy with all i have no regrets in selecting this.
Reasons for Switching to Membroz
Customer service is on point fast reply and work on the issues fast as possibleResponse from Membroz
Thanks you Dilhan
- Industry: Hospitality
- Company size: 51–200 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Review
Reviewed on 2021/09/15
Excellent
Excellent
Pros
Cost effective /customer friendly/As expected
Cons
Some fields missing/weekend customer care not available
- Industry: Hospitality
- Company size: 51–200 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Excellent service
Reviewed on 2022/01/19
Pros
Excellent software by membroz and all service inbuilt in one software.
Response from Membroz
Thanks for your valuable review.
- Industry: Information Technology & Services
- Company size: 10,000+ Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Best management software
Reviewed on 2021/08/10
Pros
feature packed product, functionality was good
Cons
UI need to improve, u can add training pop-up for better understanding of product
Response from Membroz
Thank you, We will continue to improve self-service and training part in application.