Sortly Reviews

The supposed ability to create qr codes that can be printed off to use for each individual item in our inventory.

The fact that I can't print off or create individual qr codes for all of our inventory, especially uniforms.

The ease of use, very intuitive and clear

Nothing major - after the initial setup pain the system runs well

The ability to search for a product multiple ways and upload pictures of the product. I also like being able to print a variety of reports and always seeing the total value of our inventory at a glance.

Not being able to list items in size order. There is also a lag time when updating quantities and adding photos.

I'm an interior designer, and we use this to keep track of our client's inventory of furniture, artwork, and objects located in their houses, storage spaces, and at different vendors. I know that it's not what Sortly was designed for, but it works perfectly for it. It's very easy and convenient to be able to pull up the inventory and see what we've placed in different rooms, what needs to be pulled from storage, and what they actually own. It's very easy to add new items as needed. Sortly is indispensable in our day to day workflow and has literally transformed how we're able to interface with clients and manage their items.

I wish that the option to crop and edit photos was consistent across platforms. I also wish that when there are multiples of an item that are located in different albums that the edits made to one apply to the other. But honestly, it is otherwise pretty close to perfect for our needs.

I like the ability to have many options in describing items. I also like how the hierarchy builds within folders and how you are able to narrow down searches and filtering. I also like that when items are rmoved from inventory - you have reasons you can assign like sold, broke, etc. You can also use your iphone as a scanner and all is in real time.

Reporting is a bit clunky. Thtere is no glossary available for the reports so I usually end up exporting all data nad cutting it down. It would be nive if the system could offer pre-defined templates based on your inventory history and business.

It keeps us well organized as we stock alot of one of kind pieces so need a comprehensive tracking system to track multiple items at multiple locations. The program has generally been good for this, would highly recommend if you do not have a ton of products you are tracking.

Each item has 10 data categories to add additional information about the piece, these categories max at 10 and the categories themselves have a low maximum allowed -- like drop down menu categories have a maximum of 250 items. These are all maxed for us and we still continue to acquire new inventory that I now cannot add. To get around this I created another category with the same name "part 2" like "artist 2" and "size 2"...we are too invested in the software at this point to switch but it also is going to render useless if we continue growing our art inventory.

Sortly is incredibly easy to use. We love having mobile access and the ability to export our data. The feature to generate QR code labels makes scanning products a breeze, and adding photos ensures we always have the right product.

We wish the QuickBooks Online integration was available for the lower pricing plan tiers since we are a smaller company, but we still use QuickBooks.

It is a straight forward tool to use when you have a warehouse full of stuff, hodgepodge of records of what you have, and even less sure of what information you will need to track. The ability to add fields to records was extremely useful and the ability to mass edit and move items was extremely useful.

The mobile app has also been a plus. So when out in the warehouse and find an item we missed, entering it immediately is very helpful and the app is extremely simple to use.

Some times the entry or editing process can be a little painful. Much of what we need to enter is on the full detail page, so you have to enter the first detail and then click expand and then enter in the rest of the detail.

As well the search can be a little painful. Some products have a "-" while the box doesn't have it so if you are not exact with the entry you can miss that you have an item.

I searched high and low for a program like this one. Currently we're on the "advanced plan" and this fulfills all our needs at this moment. I like the custom fields you can create. I made "location", "expires on" and "last check" because we have to uphold our ISO9001 standard.
Another helpful trick is you can add pictures and "variations" of an item. For example: gloves. You can add "non sterile gloves" and sub them in size or color if you would want that. That way you don't clutter your inventory and if you type "gloves" you get them all at once.
Another big one for me are the stats you can check. Which items have a high flow? Do I need to adjust stock? (You can also set alerts btw, so you don't run out of important items).
Higher plans give more features off course, but for the moment Sortly does what needs to be done for us. In the near future I'm planning on using QR/barcodes for easy IN/OUT.

At times the adjustments to stock take a few agonizing seconds to long to go through. Also using my smartphone in the stockroom is less user friendly. That's also the main reason for me to start using QR/barcodes.
Not really a con but more something that's not included in my current plan is: I only have 2 seats. So only me and a collegue can adjust inventory. Upgrading just for this isn't an option so we deal with it.

Because I sell kitchen tools and electrics, I store a wide variety and number of products. With Sortly, I am able to know quickly and easily exactly what I have in stock and where it is. The customizable tags and notes let me create a system as specific to my needs as desired. Because it also works on my phone, it is easy to keep track, check and make changes no matter where I am; and tell people immediately if I have a product they are looking for on hand.

The only negative thing about Sortly is the price, which is a lot for a personal home business, and would be cost prohibitive for many of my colleagues.

Initial annual plan pricing.

However, 11 days before our annual renewal we received this message, "Sortly plans are being reconfigured based on your number of entries and usage patterns. On your renewal date, your account will be adjusted to the Sortly Enterprise plan, billed at $2,760 USD per year..." from $1,080 we paid for our first year.

We have 3,098 numbers of entries and the plan we have allows for 10,000 numbers of entires. We will not be receiving feature upgrades and after requesting further explanation for the significant rate increase we were told, "We are in the process of reconfiguring our plans." There is no way we could have known we would not qualify for our current plan.

If you are a home staging business Stageforce and StrangeDNA have comparable pricing and many more features in Sorty.

CAUTION the annual renewal rate is not as advertised!! After one year of use, we received an email stating that our price would increase to $2,750 for the next renewal (we initially paid $1,080 for the first year) for the exact same plan we have now.

The "Ultra Plan" with 10,000 units is currently being advertised as $708 per year. Be careful investing your time and money into this software. Once you have configured your business or needs around this company they could increase your subscription by 250% like they have with us.