Square Payments Reviews
![Square Payments](https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f0986dce-1396-4b7d-9975-0a75e36e1afe.png?w=80&h=80&fit=max&dpr=3&auto=format&q=50)
Overall rating
Filter by
Company size
Time used
2562 Reviews
![Jade](https://reviews.capterra.com/cdn/profile-images/linkedin/65139829efc3e2e9b59aaeb97710d23ce1dd856e5d38b2f7ac96bf31dcc84307.jpeg)
- Industry: Consumer Goods
- Company size: Self Employed
- Used Weekly for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Amazing products and software!
Reviewed on 2024/11/21
Square Payments is a super easy software that allows you to take card payments and not have to...
Square Payments is a super easy software that allows you to take card payments and not have to always request cash. I find that the mini card reader makes it easy to travel to various bake sales, farmers markets, etc and accept payments with ease.
Pros
I love that Square Payments sent me a free card reader to attach to my charging port. This was super convenient as I am starting up my baking business and do not have to rely on getting cash.
Cons
I have not found a con for Square Payments yet, everything has been wonderful.
- Industry: Education Management
- Company size: 11–50 Employees
- Used Monthly for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Easy to use, hard to scale
Reviewed on 2024/12/01
It is easy and convenient however it does not scale well with growing business.
It is easy and convenient however it does not scale well with growing business.
Pros
Very convenient, easy to use and accepts all types of payments including POS.
Cons
Fees are higher and particularly for business of larger size with large number of transaction. Limited customization options.
Alternatives Considered
QuickBooks OnlineReasons for Switching to Square Payments
Easy to setup and use. It wasn't something we spend a lot of time on.![Saemi](https://reviews.capterra.com/cdn/profile-images/linkedin/971d52418ae6ebaa63b26f1ac943d027657505934c0009532b8d2fd6eff64cf6.jpeg)
- Industry: Arts & Crafts
- Company size: Self Employed
- Used Weekly for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 5.0 /10
it is ok to Start it open your business
Reviewed on 2024/08/13
Its user-friendly interface and straightforward payment process have made managing transactions...
Its user-friendly interface and straightforward payment process have made managing transactions much easier. While the fees are higher compared to other options, it’s a solid choice if you don’t have other alternatives. Its popularity and reliability make it a trustworthy option.
Pros
I have been using it and it has been incredibly convenient for both online and offline transactions. The platform allows me to receive payments from clients seamlessly, without the hassle of complicated options. Its user-friendly interface and straightforward payment process have made managing transactions much easier.
Cons
the fees are higher compared to other options, which is a significant drawback. After a few years, I switched to Venmo for a more cost-effective solution.
![Mike](https://reviews.capterra.com/cdn/profile-images/linkedin/dcf29e1c4ebcab68ba95f2535b6018646c9d6d885cf758d21632bc845e4650ce.jpeg)
- Industry: Photography
- Company size: 2–10 Employees
- Used Weekly for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Easy way for a business to be able to accept credit card payments
Reviewed on 2024/10/07
Overall its the best and easiest option for being able to accept credit card payments without...
Overall its the best and easiest option for being able to accept credit card payments without having to jump through a lot of hoops and these days people don't carry cash so in order to make sales you have to be able to accept credit cards.
Pros
I like that I can use Square to accept credit card payments or my small business with out having to set up an account with one of the major credit card processing companies. Easy one stop shop
Cons
I dislike the cost of the tap terminals and processing fees.
- Industry: Construction
- Company size: 2–10 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Square Payments - Great Software
Reviewed on 2024/12/26
Very happy with them, would definitely recommend them to other small businesses. They are affordable...
Very happy with them, would definitely recommend them to other small businesses. They are affordable, user friendly, and side with their customer (the business).
Pros
I love this software! We have continued to still use it for payments even after getting a new CRM software.
Cons
Nothing, it is very user friendly and they even side with you on disputes if you have all the information available to prove your claim.
- Industry: Facilities Services
- Company size: 51–200 Employees
- Used Weekly for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
My experience with Square Payments
Reviewed on 2024/12/11
Overall, I would say once you get used to the quirks and learn how to navigate, it becomes more...
Overall, I would say once you get used to the quirks and learn how to navigate, it becomes more simple to use.
Pros
What I like most about Square payments is that it is quick and efficient once you get to know how to navigate through the system.
Cons
I have found that sometimes it does not retain the credit card information I have stored in it. I have also found that the customer has the ability to remove their credit card number when they know that an automatic debit won't go through. When using the mechanism for an iPad or iPhone, sometimes it lags or doesn't function properly at all.
- Industry: Food Production
- Company size: 2–10 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Good product for the price
Reviewed on 2024/12/21
Had square for 10 years worked amazing for every transaction
Had square for 10 years worked amazing for every transaction
Pros
Super easy to use online and with card reader
Cons
I had no issues with square payments it self always worked good
- Industry: Education Management
- Company size: Self Employed
- Used Monthly for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Quality product with the price tag
Reviewed on 2024/12/02
Excellent product and love using it, however expensive
Excellent product and love using it, however expensive
Pros
Easy to mold to the items and categories you want
Cons
expensive - clever to take a cut every payment, however is expensive for small businesses who do not have the turnover
- Industry: Health, Wellness & Fitness
- Company size: 2–10 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Making payments is a breeze.
Reviewed on 2024/12/08
Square paymets has made receiving payments and making payments a breeze. You can make and receive...
Square paymets has made receiving payments and making payments a breeze. You can make and receive payments anytime anywhere.
Pros
The convenience of making payments virtually anywhere anytime
Cons
There is nothing negative about this app
- Industry: Cosmetics
- Company size: 51–200 Employees
- Used Monthly for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Recommended
Reviewed on 2024/11/21
I really like it. I recommend it to everyone.
I really like it. I recommend it to everyone.
Pros
It's convenient, easy to use. Fast and efficient.
Cons
Nothing yet . I really like it. I don't find anything wrong.
- Industry: Retail
- Company size: 2–10 Employees
- Used Daily for Free Trial
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
Windsor Jewrlry & Gifts
Reviewed on 2024/08/28
Very bad payment Proccessing procedures. I’m not obligated to obtain a walk in customer’s address...
Very bad payment Proccessing procedures. I’m not obligated to obtain a walk in customer’s address and phone numbers. If you’re suspicious, then it’s your problem. Law doesn’t require me to investigate about a customer. If the payment is successful then it’s done.
You accepted the payment and later you withheld ?!!!!
No ethics.
Pros
Nothing at all! It’s the worst payment service provider I’ve ever dealt with.
Cons
After signing up by two days, they held my payments and requested my business license and bank statements. Etc.
A friend recommended it to me and I really didn’t dig deep to find out more about Square.
They requested a government ID, Selfie.
They wasted my time and caused me stress plus holding my money!!!
Bisness owners: Square is not for professional business owners.
- Industry: Nonprofit Organization Management
- Company size: 2–10 Employees
- Used Weekly for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 10.0 /10
Using Square to accept payments
Reviewed on 2024/03/12
Pros
The ease of use and quick transactions times are a must for our business. We use many volunteers to help with our sales and most either know how to use Square already or are quick to learn because Square makes it VERY easy to navigate transactions.
Cons
The only con I would say is that Square has a very long list of reports to choose from to gather the information needed for your company's bookkeeping. It sometimes becomes overwhelming as to which report to use or to find the report that you need. That being said, once you navigate the system a few times it becomes much easier to find what you need or are looking for.
- Industry: Health, Wellness & Fitness
- Company size: Self Employed
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Dependable, secure, and easy to use
Reviewed on 2023/09/27
I’ve used square since I started my business over 12 years ago and it has been completely seamless...
I’ve used square since I started my business over 12 years ago and it has been completely seamless I. How it’s evolved over the years and Good Morning they Ed added features that make sense and make my life easier.
Pros
I love how intuitive the backend office is to navigate
Cons
I least like that when using square through third party apps like Acuity, my clients don’t have the ability to add tips to their payment. I have to open the app separately and bill their card on file that way for them to add tips.
Reasons for Switching to Square Payments
Square had a better backend office that not only looked better but was more intuitive for me to use. I didn’t have to waste time trying to figure out how to do something or get to a specific feature.- Industry: Wholesale
- Company size: 2–10 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Dependable and Small Business Friendly
Reviewed on 2024/10/13
We previously used a bank recommended service and found the cost prohibitive. With Square we only...
We previously used a bank recommended service and found the cost prohibitive. With Square we only pay when we use the service. Never fails and never a late transfer of funds.
Pros
Take a payment anywhere, anytime and the ability to send a "payment requested" link on overdue accounts.
Cons
Not all services are available in Canada, yet.
- Industry: Religious Institutions
- Company size: 11–50 Employees
- Used Weekly for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 10.0 /10
Five stars for Square Payments
Reviewed on 2024/08/19
Overall it’s a great choice whether selling just a few items or a larger inventory of products....
Overall it’s a great choice whether selling just a few items or a larger inventory of products. It’s quick and easy to use, which is a huge plus on a busy day.
Pros
Square is so user friendly. It’s easy to create or add products, and I can access it via laptop, iPad or on my phone. People who have never used it before have been able to step in and learn how to easily navigate it in order to run our merch booth. I also like that there is an option to send invoices.
Cons
Nothing at this time! I’ve recommended Square payments to others looking for a safe and efficient way to capture payments across several different applications (churches, small businesses).
- Industry: Maritime
- Company size: 51–200 Employees
- Used Monthly for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
It's Hip to be Square!
Reviewed on 2024/11/05
Square is a great program. Most of our events are run by volunteers and the Square system is simple...
Square is a great program. Most of our events are run by volunteers and the Square system is simple enough to teach on the fly, but dependable enough to rely on. I love it.
Pros
We use Square for all major events because it's dependable, fast, and easy to use. One of our Festivals has around 30,000 attendees annually, and we run the entire POS off of Square including: Merch tent, 3 different bar locations, Gyutaku, Boat Building, Special Stages, and food vendors.
Cons
If Square goes down, which is incredibly rare, it's a nightmare -- however there are some built in settings to help with that possibility.
![Kalina](https://reviews.capterra.com/cdn/profile-images/linkedin/66e30634b293d6ab7ab8a8706435342faeac87c05c637272fdf0b183bd52d7ca.jpeg)
- Industry: Consumer Goods
- Company size: 2–10 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Take Stress Out of Your Daily Work Routine With Square Payments
Reviewed on 2024/01/18
Overall, I'd say my experience with Square Payments has been nothing but exceptional and great. I...
Overall, I'd say my experience with Square Payments has been nothing but exceptional and great. I highly recommend giving them a try.
Pros
I would definitely have to say my favorite features about Square Payments is the effective and easy process to accept online and in person payments is wickedly awesome. I can accommodate each customer to their liking and avoid confusion and mistakes simply.
Cons
Honestly, I really like square payments. Maybe adding a customize option to how we want to view our pages ourselves as the business owner would be cool. I love being able to personalize anything app or item i use.
- Industry: Hospital & Health Care
- Company size: 201–500 Employees
- Used Weekly for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Square Payments Review
Reviewed on 2024/08/12
Great experience anytime I use square and I wish more people used it
Great experience anytime I use square and I wish more people used it
Pros
Square payments makes my life much easier. It always remembers me and I have to put in the bare minimum information for it to autogenerate everything I need. Paying with square is so easy.
Cons
There really is not anything I dislike about square payments
- Industry: Construction
- Company size: 11–50 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
perfect for your business
Reviewed on 2024/10/24
as a small business owner, square made it very easy to create invoices and process payments with...
as a small business owner, square made it very easy to create invoices and process payments with our clients.
Pros
my favorite part is the how easy it is to process payments and invoices
Cons
in the beginning i had the little square plug in thing. did not like it at all
- Industry: Restaurants
- Company size: 501–1,000 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Efficient, fast and easy payments
Reviewed on 2024/09/06
Overall, pros are more than cons, customers are surprised about the fast process but tapping part...
Overall, pros are more than cons, customers are surprised about the fast process but tapping part should be easier to locate.
Pros
Efficient and very easy and fast to make payments. Everything is detailed so it is easy to understand what we see.
Cons
Everyone is trying to tap their card on the upper part of the machine since there is a sign so that they cannot think to tap on the screen. It is kind of exhausting explaining this over and over to the customers.
- Industry: Design
- Company size: Self Employed
- Used Daily for 1+ year
-
Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 5.0 /10
Decent Solution Payment Processor w/ Some Security Concerns
Reviewed on 2024/07/25
Pros
I liked Square payments initially because it was fairly easy to set up, integrated with a lot of the platforms I used, had a fairly quick turnaround time for payouts, and had a few additional features that I thought would be useful in my business as I scaled up.
Cons
My main issue with Square Payments is security. Several of my accounts were compromised due to some fraudulent activity, I had quite a bit of money stolen, and afterwards I didn't feel super confident that Square had adequate fraud protections in place to keep my money safe moving forward. The fraudsters were able to change my password and thus lock me out of my Square account, switch the payout account from my bank account to theirs, and change the verification phone number. I felt so helpless and personally wondered if they couldn't have done more to make it harder for this happen.
- Industry: Consumer Services
- Company size: Self Employed
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 2.0 /10
square payments feedback
Reviewed on 2024/09/10
so far so good. i’ve never really had a problem .
so far so good. i’ve never really had a problem .
Pros
it’s fast i like the tap option. i like how you can customize the tip section, makes it easy for clients .
Cons
the prices were high. I don’t think they should be that high
- Industry: Nonprofit Organization Management
- Company size: 11–50 Employees
- Used Weekly for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Square Payment is it for me!
Reviewed on 2024/11/14
Seamless, User friendly, Payment Control, Amazing Features
Seamless, User friendly, Payment Control, Amazing Features
Pros
Square is by far the best for small businesses and independents. The simplicity and ease are some of the best!
Cons
There is nothing that I can say about Square that's negative! Square Payments is it for me!
- Industry: Food Production
- Company size: 11–50 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
A good option for small or mobile businesses
Reviewed on 2024/04/30
Pros
Cheap to get into and daily reports are appreciated
Cons
Glitchy if there were internet connectivity issues
- Industry: Fishery
- Company size: 2–10 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Good for a business
Reviewed on 2024/04/24
Pros
I love how fast and essy is it for my customers to make there transactions.
Cons
The only thing i dont like is that to have it is high on price. There rates are too high. Customer service is horrible.