SafetyChain Reviews

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82 Reviews

- Industry: Food & Beverages
- Company size: 1,001–5,000 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Safety Chain Quality Review
Reviewed on 2023/09/22
Pros
The agility and versatility Safety Chain provides to our business is remarkable. We can slice and dice the use of Safety Chain to accomodate our business needs at different levels of our business.
Cons
The Link Reporting section can be easier to navigate. Reporting within LINK is difficult and slow.
Response from SafetyChain Software
Thanks for the positive review, Gabriel!
- Industry: Food Production
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Fantastic Customer Service
Reviewed on 2024/09/20
Fantastic customer service. This is my 8th year with SC as a tool I've used for Quality Forms. I'd...
Fantastic customer service. This is my 8th year with SC as a tool I've used for Quality Forms. I'd recommend to anyone that is currently using paperwork.
Pros
Ability to customize all of the quality checks to fit your facility. Ease of use and support that we receive.
Cons
Just a few features that the SC teams are working on, but I always want them sooner than their release time.
Response from SafetyChain Software
Thanks for the review and call out to our customer support team! They are the best.
- Industry: Food Production
- Company size: 1,001–5,000 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 3.0 /10
Thanks for opportunity
Reviewed on 2024/10/01
Everyone was friendly and it was that everything for the entire day was in one place.
Everyone was friendly and it was that everything for the entire day was in one place.
Pros
The real life speakers! Realizing that we have so much more to learn and do and create.
Cons
The breakouts were a little face paced.
- Industry: Food Production
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
SafetyChain? More like SafetyReign for being the best in the business
Reviewed on 2024/09/20
Customer support is fantastic, and I would recommend SafetyChain to others.
Customer support is fantastic, and I would recommend SafetyChain to others.
Pros
The versatility of this product, being able to work within all of my documentation requirements, is fantastic!
Cons
I want the barcode scanning feature to come standard in the program. It is a third-party addon.
Response from SafetyChain Software
Thanks for the positive review and likeliness to recommend, Aubrey ... especially that call out to our customer support team! They are the best.
- Industry: Food & Beverages
- Company size: 51–200 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Admin Review
Reviewed on 2023/10/10
Pros
Elimination of paper and easily audited records
Cons
I still haven’t received a formal introduction to cases. Also, sing-offs versus verifications is hard to explain the differences to upper management. I’m feel there are many features I could be utilizing but didn’t get proper introduction/explanation of the function.
- Industry: Food & Beverages
- Company size: 10,000+ Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Safety Chain review 2024
Reviewed on 2024/10/01
Good. Nice learnings with networking. [sensitive content hidden] are doing a good job keeping...
Good. Nice learnings with networking. [sensitive content hidden] are doing a good job keeping structure for Tyson.
Pros
The growing option for use. Networking.
Cons
Could have additional technical options. It has been a good pace and kept on time.
- Industry: Food Production
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Customizable and Versatile
Reviewed on 2024/09/23
Pros
Customizability and versatility are the top two for me.
Cons
If you have internet connectivity issues it can be troublesome to get all the submissions to flow through.
Response from SafetyChain Software
Thanks for the feedback and likeliness to recommend, Jenny!
- Industry: Food Production
- Company size: 10,000+ Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Safety Chain Summit - Monae M.
Reviewed on 2023/10/10
My overall experience with Safety Chain has been awesome. I love it and hope to see more improvement...
My overall experience with Safety Chain has been awesome. I love it and hope to see more improvement and capabilities with safety chain at the plant level.
Pros
I like the ease of use, instant notifications and real time data collection.
Cons
I do not like how forms can become slower to use due to a lot of elements being incorporated on them
Response from SafetyChain Software
Thanks for the positive review Monae! We're so happy to hear you've had an awesome experience using SafetyChain!
- Industry: Food Production
- Company size: 5,001–10,000 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Russell Heath Review
Reviewed on 2023/10/11
Overall I am just beginning to use Safety chain, but I think it is a very robust system that can be...
Overall I am just beginning to use Safety chain, but I think it is a very robust system that can be a valuable tool if we use it correctly. I worked with Plant View at Tyson so I am anxious to see how this one compares and what improvements there are with this platform compared to plant view.
Pros
Safety chain is very robust and we have only scratched the surface of what it will do for us. I look forward to what I can learn here and take back and apply to our system.
Cons
I would like to see some hands on training that could be done either off or on site. From time to time we have new users and like myself we have to just figure out what Safety Chain can do. It would be nice to have someone come in and walk us through a hands on training on safetychain.
Response from SafetyChain Software
Thanks for the 10/10 review, Russel!
- Industry: Food Production
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
User friendly and data transparency ensures success!
Reviewed on 2023/09/25
We have identified multiple cost savings opportunities and were able to resolve the issues and save...
We have identified multiple cost savings opportunities and were able to resolve the issues and save a lot of money. We are also able to monitor dashboards to ensure the process stays in control. Implementation went smoothly without any hiccups. After implementing with FSQA all of our other departments wanted to use safetychain for other various things like Downtime reporting, Daily Floor Controls, Operations Management, Safety Audits and so much more.
Pros
Notifications for failures or non-compliance, easy to implement and user friendly, gives our team members a voice! SafetyChain has increased the communication throughout our entire complex and allowed for better collaboration when non-compliances notifications are sent out to all that are needed to create resolutions.
Cons
Need to have automatic reports sent out.
Response from SafetyChain Software
5 Stars across the board! Thank you Cinidie! We value our partnership with LPP and are do happy you've had so much success with the SafetyChain platform.
- Industry: Food Production
- Company size: 1,001–5,000 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Safety chain for food safe products
Reviewed on 2024/09/30
Great so far plan to go live in the next month or so
Great so far plan to go live in the next month or so
Pros
Forms option and the program can be Taylor made to fit your company needs
Cons
Training experience was not as in depth as I wanted
Response from SafetyChain Software
Thanks for the review, Jessica. We are glad to offer a user friendly product for our customers.
- Industry: Food Production
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Robust Plant Management Solution
Reviewed on 2023/10/11
Excellent experience! It’s been refreshing to work with dedicated and passionate people.
Excellent experience! It’s been refreshing to work with dedicated and passionate people.
Pros
A very versatile software and easy to customize for our needs.
Cons
The vendor management piece is a bit complicated compared to the other modules.
Response from SafetyChain Software
Thanks for the 10/10 review, Tom! We're glad to hear you've had such a good experience with SafetyChain!
- Industry: Food Production
- Company size: 501–1,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Safety Chain a great tool
Reviewed on 2023/09/22
My experience is being pleasant, and I enjoyed the full implementation of Safety Chain across all...
My experience is being pleasant, and I enjoyed the full implementation of Safety Chain across all the departments, seeing how everyone discovered its potential.
Pros
Safety Chain has different options that can be used on multiple departments.
Cons
Forms designer feature needs more options to make the editions faster, one example is the alphabetization of lists included in the "element properties" segment of the form.
Response from SafetyChain Software
Thanks for all of the 5 starts, Ruth! We love to hear that it is being used across departments within your organization.
- Industry: Food Production
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Great team of folks driving SaaS in the food industry
Reviewed on 2023/10/11
Pros
Easy to use. Easy to train others to use.
Cons
Some bugs in some of the features. Building forms can be confusing and difficult for complex processes.
Response from SafetyChain Software
Thanks for leaving us a positive review!
- Industry: Food & Beverages
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 8.0 /10
SafetyChain Review
Reviewed on 2023/10/02
Pros
Supplier Management, Quality Management, and Compliance management are flexible, fairly simple to configure and allow for quick implementation.
Cons
Mobile application functionality roadmap might need to be expanded to allow for some of our challenging use cases.
Response from SafetyChain Software
Thanks for the feedback, Matt!
- Industry: Food Production
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 6.0 /10
Del Real Foods - SafetyChain Review
Reviewed on 2023/09/22
Pros
What I most like about using SafetyChain is how easy it is to access the records.
Cons
What I least like about using SafetyChain is how the API functionalities are limited.
Response from SafetyChain Software
Thanks for the review, Matheus. We're glad to hear how easy it is to access records at Del Real Foods!
- Industry: Food & Beverages
- Company size: 1,001–5,000 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
New user
Reviewed on 2023/10/10
Pros
Friendly User interface and the ability to create/design our own forms
Cons
Maintenance of system without integration
Response from SafetyChain Software
Thanks for the feedback Gustavo! We're glad you find the SafetyChain platform so user friendly and we love to see 5 stars for customer support!
- Industry: Food & Beverages
- Company size: 10,000+ Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Work in Progress
Reviewed on 2023/10/10
Pros
Helps organize and prepares us for complains and audits
Cons
Price of implementation is rather slow dew to building options
Response from SafetyChain Software
Thanks for the feedback, Ronda! We're happy to be a partner for compliance and audits!
- Industry: Food Production
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Wants to grow with us
Reviewed on 2022/05/20
SafetyChain has been a great partner since day one!
SafetyChain has been a great partner since day one!
Pros
Like all companies, SafetyChain has strengths and weaknesses. There have been multiple times when we’ve expressed a need that they couldn’t cover or satisfy with current functionality, and they worked with us to create or build the tools or functions we asked for.
Cons
There are times when we discuss in 4 or 5 meetings what could be said in 3.
Alternatives Considered
Safefood 360°Response from SafetyChain Software
Hi Zach! Thanks for the review and compliment. We're thankful for our ongoing partnership!
- Industry: Farming
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Safetychain what?
Reviewed on 2022/05/20
Very good and well received by the everyday user.
Very good and well received by the everyday user.
Pros
The ability to edit and alter to how it is needed per business unit, not a program that is only one-sided usage.
Cons
The instances when the system has errors, no description of error until seeking assistance from customer service.
Response from SafetyChain Software
Dan, thanks for the review and for being an everyday user!
- Industry: Food Production
- Company size: 201–500 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Great Product
Reviewed on 2022/05/20
SafetyChain has made our process better
SafetyChain has made our process better
Pros
SafetyChain has allowed our company to access data we weren’t previously and help improve our day to day processes
Cons
Connectivity is sometimes slow and difficult to access

- Industry: Food Production
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Food Quality Management, Elevated
Reviewed on 2020/04/15
SafetyChain has allowed our company to elevate our in-house quality systems. We can focus our...
SafetyChain has allowed our company to elevate our in-house quality systems. We can focus our attention on continuous improvement and growing the business rather than reviewing paper records and manually transcribing data for statistical purposes.
Pros
The easy-to-use software is well designed and allowed our company to transition from paper-driven process to electronic document and record management. The software is configurable to operational needs and is intuitive for users at all organizational levels.
Cons
I haven't had any notable issues with the software or support to date. Any questions or concerns have been handled quickly and fully.
- Industry: Food & Beverages
- Company size: 1,001–5,000 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Great Product & Efficient
Reviewed on 2022/05/20
Overall we’ve been happy with application and most importantly the relationship and customer...
Overall we’ve been happy with application and most importantly the relationship and customer service which Safety Chain team has been there though high and low.
Pros
Feasibility of use and ability to customize to align with company needs and wants.
Cons
Performance but it’s something we’ve been able to work together and push improve customer experience. Definitely area of opportunity.
Response from SafetyChain Software
Thank you for your kind words, Alfredo. Our relationship and support teams love to support our clients through their highs and lows - and we're glad that comes through in your interactions with us!
- Industry: Information Technology & Services
- Company size: 10,000+ Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Positive partnerships
Reviewed on 2022/05/20
Pros
Safetychain has been a great partner with Tyson
Cons
Has been challenging at times to integrate with
Response from SafetyChain Software
Thanks Roger! Tyson is a wonderful partner. Looking forward to helping your company continue to grow with SafetyChain.
- Industry: Packaging & Containers
- Company size: 201–500 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 5.0 /10
Good Software
Reviewed on 2022/05/20
Good starting potential
Good starting potential
Pros
All the data is live and at the tip of my fingers.
Cons
There are still some features I would like to be implemented