RotaCloud

4.9 (267)
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Overall rating

4.9 /5
(267)
Value for Money
4.8/5
Features
4.6/5
Ease of Use
4.8/5
Customer Support
4.9/5

100%
recommended this app
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267 Reviews

James
James
Overall rating
  • Industry: Education Management
  • Company size: 51–200 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Good software

Reviewed on 2023/06/22

Pros

It allows me to see when my holiday and shifts are with additional detail and cross examining with our other colleagues and sites

Cons

HUD sometimes complicated. Takes me around in circles

Sophie
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Social Care Company

Reviewed on 2024/10/17

Amazing, so easy to use and from day one the system has been unmatchable in our opinion.

Amazing, so easy to use and from day one the system has been unmatchable in our opinion.

Pros

Simple to use, and any issues are address or suggestions for changes are always taken onboard

Cons

not so much a dislike more a feature I would benefit from is if there was an option to bulk print rotas, for example we post our rotas 4 weeks in advance (they get posted due to this being the preference as they are not good with technology) at the moment I have to print every individual locations Rota for every one of the 4 weeks and doing this for everyone is just so time consuming, so if there was a way to bulk print chosen locations from a date to date that would be very beneficial but other than that I have no dislikes about the system at all.

Rachel
Overall rating
  • Industry: Insurance
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Central Cab Care Ltd

Reviewed on 2021/04/14

It was easy to set up and for all stakeholders to use and understand. It has definitely filled a...

It was easy to set up and for all stakeholders to use and understand. It has definitely filled a much needed gap for communicating working hours, absence management, payroll reporting and has increased the availability of management information.

Pros

The functionality to get effective information for processing payroll and support business management analysis.

Cons

It lacks a little flexibility as not all our workforce are rota-based and so functionality and reporting can be limited for parts of our workforce.

Joanne
Overall rating
  • Industry: Performing Arts
  • Company size: 11–50 Employees
  • Used Weekly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great software to streamline staff work hours

Reviewed on 2025/01/03

Excellent - great customer service in the initial set up and learning how to work with the software

Excellent - great customer service in the initial set up and learning how to work with the software

Pros

Using Rota cloud has saved me valuable time each month in process staff timesheets and wages

Cons

I would like to produce reports for each staff member on their total hours and salary to be paid

Vivien
Overall rating
  • Industry: Retail
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Rotacloud for an independent UK based bookseller

Reviewed on 2024/10/29

My independent bookselling business based in the UK has seven locations using RotaCloud and we have...

My independent bookselling business based in the UK has seven locations using RotaCloud and we have recently added Special Events for the shows that we attend. We find it very useful and generally the staff like it.

Pros

RotaCloud can be used easily on both desktop and mobile devices. My payroll specialist is able to see all vacation and holiday taken by each staff member. I'm now using RotaCloud to handle staffing for events.

Cons

Some staff find it tricky to use. I'm not super happy with the plane symbol for vacation, how about a palm tree?

Asami
Overall rating
  • Industry: Staffing & Recruiting
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

The most efficient way to schedule shifts.

Reviewed on 2024/06/17

It has really helped me in tracking my employees working hours and even monitor their absence. It...

It has really helped me in tracking my employees working hours and even monitor their absence. It makes it easier to understand my employees shift costs and manage them well,it's so amazing.

Pros

It is a very easy to use tool and I use it for arranging shifts and recording time. We no longer worry about staff looking or staffs showing up for the wrong shift, RotaCloud has our back. For the beginners this is what you need for effective in your work. It drives the productivity and efficiency of my business.

Cons

I haven't encountered major challenge so far.

Lisa
Overall rating
  • Industry: Hospitality
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Rotacloud is the answer to your rota requirements

Reviewed on 2024/10/17

Excellent and easily managed for both managers and teams

Excellent and easily managed for both managers and teams

Pros

Very easy to use and in constantly being developed and improved

Cons

Could do with a monthly printable version of the rota rather than just a weekly print

Diccon
Overall rating
  • Industry: Hospitality
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Couldn't be without it

Reviewed on 2024/06/03

It is an absolutely great product, easy to use and when I get stuck always quick friendly advice. I...

It is an absolutely great product, easy to use and when I get stuck always quick friendly advice. I use it every day and couldn't run the business without it. I have not tried other products in this field but I haven't had to because it does almost everything I want and with the regular updates I am sure the things that I might want will come sooner or later. I wish all software companies worked as well as the Rotacloud team do.

Pros

Easy to use, useful updates of things that you didn't know you needed but end up using all the time

Cons

I haven't really got any dislikes. It does what it says.

Serena
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

I love most features

Reviewed on 2024/06/15

very good and if you sort the Documents to allow me put into specific files it would be perfect.

very good and if you sort the Documents to allow me put into specific files it would be perfect.

Pros

Rota, Notifications, payroll everything but documents

Cons

Document filing for Staff is useless as no logic

Sarah
Overall rating
  • Industry: Retail
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great company, great product

Reviewed on 2024/08/03

Fantastic! Saves so much time for me with rotas and payroll.

Fantastic! Saves so much time for me with rotas and payroll.

Pros

Great customer service, constantly striving for best product for end users. Makes my staffing rotas so much easier.

Cons

sometimes the beta freezes but RotaCloud team constantly working on improvements

mark
Overall rating
  • Industry: Leisure, Travel & Tourism
  • Company size: 51–200 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

First 3 months have been very good

Reviewed on 2023/09/05

So far so good

So far so good

Pros

Easy to use and good customer support - especially as a new customer

Cons

Yet to personally find one but possibly integration

Julia
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

You will wonder how you lived without it.

Reviewed on 2024/02/02

I love Rotacloud, it is the best business decision I made and both myself and all my staff love...

I love Rotacloud, it is the best business decision I made and both myself and all my staff love using it.
For me, the owner, being able to see actual time worked, length of breaks, sickness time all in one place has been and it has made holiday request controlled and organised.
The staff life the fact they can check their rota anytime, anywhere. The can request holidays, view holiday availability, add notes to requests and have a record.

Pros

Rotacloud is very easy to use for a non tec person like myself. The online customer support is great and tips and advice on how to set up. You can navigate the system, amend and update without interrupting your final reports.
And for me the ease of final wage reports has reduced hours of painstaking worked for me at the end of every month

Cons

The only thing I would like is to be able to add my own selections in the drop down menu- Holidays/sickness etc as some book out time is specific or important for my business so would be bespoke to me.
But that is literally the only thing I can think of.

Anita
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

We love Rotacloud

Reviewed on 2024/04/22

We belivee that Rotacloud is an awesome product.

We belivee that Rotacloud is an awesome product.

Pros

It easy to use.
It's accurate.
It's features and enhanced frequently so it gets better and better.

Cons

we believe that Rotacloud has nothing that is lacking.

Vicki
Overall rating
  • Industry: Retail
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

RotaCloud 5* Scheduling & HR!

Reviewed on 2024/01/17

Excellent. 5*! It has improved our scheduling process, tracking employee absences, employee records...

Excellent. 5*! It has improved our scheduling process, tracking employee absences, employee records significantly.

Pros

Ease of use, simple and effective, employees find it very easy to use and use/follow for scheduling which is great. Love bulk editing on scheduling. The ability to be able to edit employee files with ease, add files, send memos etc.

Cons

Phone app isn’t as good / easy to use as the desktop app. Has improved with each update / release but desktop is still ultimately better / much easier to use and phone doesn’t support some features.

Lisa
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

A great system with easy to use functions and fast customer service

Reviewed on 2023/10/10

REally good experience, low cost, easy to use and fast customer service.

REally good experience, low cost, easy to use and fast customer service.

Pros

All the features are easy to use, nothing is over complicated. The customer service is really fast and problems are solved usually within a matter of minutes

Cons

Just a few extra features to be added to the reporting like having the sublocations listed so I don;t have to manually search to find out where someone works.

Lynn
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

My experience of Rota Cloud

Reviewed on 2023/11/06

Absolutely brilliant!!! Staff who are not very technical on apps can use with ease

Absolutely brilliant!!! Staff who are not very technical on apps can use with ease

Pros

Everything!! I could not imagine being without this system it’s easy to use, is great time management it’s cost effective

Cons

No cons. I would highly recommend this system

Matt
Overall rating
  • Industry: Hospitality
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

RotaCloud review

Reviewed on 2023/11/15

Very good, good functions and reports available. Great customer support.

Very good, good functions and reports available. Great customer support.

Pros

Ease of use for every day scheduling of rotas.

Cons

Nothing in particular, still learning best ways to use it to it' s full potential

Fiona
Overall rating
  • Industry: Veterinary
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Time saving and efficient

Reviewed on 2023/10/16

Game changer from excel spreadsheets

Game changer from excel spreadsheets

Pros

Immediate support online, every time. Great product

Cons

Yes there are a few things that I'd perhaps set up differently but overall great product

Roger
Overall rating
  • Industry: Museums & Institutions
  • Company size: 2–10 Employees
  • Used Monthly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

A great solution for a non profit

Reviewed on 2024/03/12

Pros

Enables us to flexibly allocate shifts and more importantly track time and attendance to ensure correct payroll runs

Cons

Nothing. If there's am issue then support replies quickly and tracks the resolution of the query

Corin
Overall rating
  • Industry: Veterinary
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Excellent Product

Reviewed on 2023/06/18

Great - staff starts and finishes, holiday accrual - vital. Ease of use. Just a really great...

Great - staff starts and finishes, holiday accrual - vital. Ease of use. Just a really great product.

Pros

UK based- rapid response to queries. Very user friendly - extremely reliable. Employees can use it easily. Easy administrative function. Multiple sites and roles and staff can be managed.

Cons

Staff have to use 'Other Leave' for appt requests or shift swaps. Maybe a different tile? Not sure what. 'Request' - don't know

Ross
Overall rating
  • Industry: Facilities Services
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

RotaCloud useful tool

Reviewed on 2023/09/08

Works well for management and staff

Works well for management and staff

Pros

user friendly, easy to use and staff have taking to using it

Cons

Nothing, it works well for a small team

steph
Overall rating
  • Industry: Hospitality
  • Company size: 11–50 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Time saving saff scheduling

Reviewed on 2023/06/06

Overall rotacloud has definitely saved me time and covered shifts that would otherwise not have...

Overall rotacloud has definitely saved me time and covered shifts that would otherwise not have been fully staffed.

Pros

Knowing that staff have seen their hours for the week with having to check. Any open shifts are quickly visual to staff members to cover.

Cons

That everyone can see everyone else's shifts. Should be an option that this isn't needed for some but is needed for others.

Kelly
Overall rating
  • Industry: Nonprofit Organization Management
  • Company size: 51–200 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Rota Cloud

Reviewed on 2023/05/01

Excellent experience would not want to use any other systems. Rota Cloud TICKS all the boxes....

Excellent experience would not want to use any other systems. Rota Cloud TICKS all the boxes. Highly recommend. The days of waiting on call backs and trying to cover shifts are removed by a system that can reach all employees in seconds. Rotacloud is a game changer.

Pros

Rota Cloud is easy to use, and the feedback from staff is very positive. It is a fair system for claiming shifts and saves a lot of time to when planning, covering, or creating shifts.

Cons

Using blank space for open shifts and making sure roles are allocated correctly.

Megan
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great system, great customer service!

Reviewed on 2022/12/23

Overall, RotaCloud is our life saver! All of our team benefit from each feature on RotaCloud, from...

Overall, RotaCloud is our life saver! All of our team benefit from each feature on RotaCloud, from managers to HR to care coordinators to our health care assistants.The customer service is one of their greatest features, as all the team are so helpful, friendly and professional!

Pros

Firstly, the customer service from RotaCloud is outstanding, they are always on hand to talk, they are friendly and always do their best to help you via their chat service. It's a great balance between professional and fun, myself and the team will send funny gif's and memes!The system itself is put together very well and is very user friendly - its very easy to schedule shifts on the Rota, to complete time sheets and monitor annual leave. The reports system is an amazing feature, it breaks down everything from sickness reports, to how many hours worth of shifts per month. It saves us a lot of time working it out individually. It is my favourite feature working with HR. Another great feature that we use all the time is the bulk action tool, which allows you to move shifts from one employee to another in one go, rather than one by one. It saves the company a lot of time!

Cons

A feature that would need to be improved on timesheets would be that it would be helpful if when there is a missing clock in record, it flags up which clock in record is missing, rather than flagging up the day. Due to the nature of our business (community care) our staff can have 10+ shifts allocated per day. So when it flags up, it becomes quite time consuming to go through each one to check where the missing record is! We are currently experiencing a bug with the bulk action tool whereby we are unable to bulk action any shifts from the "open shifts". However, this has been reported to Meg and she has been a great help in getting this looked into!

Nathan
Overall rating
  • Industry: Sports
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Overall fantastic software!

Reviewed on 2020/05/29

Fantastic, as mentioned fantastic value for money and gets the job done! Some fantastic features...

Fantastic, as mentioned fantastic value for money and gets the job done! Some fantastic features and also the customer support service is world class.

Pros

My main pro about this software is that it is fairly straight forward to use and has lots of great features including the capacity to clock in and out, put in leave requests and generally build and manage rotes. And it is exceptionally good value for money.

Cons

I don't really have any issues only suggests of what should be added. As the business owner, manager of my company and also an employee elsewhere that uses another software similar to this there are a few features that could massively improve rotacloud. I have listed my suggestions below;
- Messaging capacity - team should be able to message each other, their department, managers etc.
- Leave feature isn't as straight forward as could be. - Team should be able to just put a days request off in and select the actual times they are requesting off whether it be 10am-5pm (college, uni) or all day as currently all leaves go on like booking in a holiday.
- PLEASE ADD A DAILY LABOUR CARD REPORT!!! - this should include two sections am and pm that shows you who is on what shift, what department and any open shifts. - I am desperate for this feature as I currently create on myself so I can easily look in front of me as to who is working when. This report should also show each team members weekly hours, overtime highlighted in red, and a summary of the daily labour costs. - LOOK at Hot Schedules as their daily labour report is fantastic.