--- description: Learn how Digital Integrated Management System can help your business. GetApp provides users in South Africa with the most detailed information on software tools, prices and features. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Digital Integrated Management System Reviews, Prices & Ratings | GetApp South Africa 2026 --- Breadcrumb: [Home](/) > [Quality Management Software](/directory/144/quality-management/software) > [Digital Integrated Management System](/software/112603/enterprise-process-center-epc) # Digital Integrated Management System Canonical: https://www.getapp.za.com/software/112603/enterprise-process-center-epc Page: 1 / 2\ Next: [Next page](https://www.getapp.za.com/software/112603/enterprise-process-center-epc?page=2) > Digital Integrated Management System is an AI-powered IMS that connects QMS, DMS, BPM, and GRC to standardize processes, strengthen compliance, and surface real-time insights. Purpose-built for regulated sectors and certified to ISO 27001 with CSV validation, it ensures full traceability and audit readiness. > > Verdict: Rated **4.8/5** by 21 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of Digital Integrated Management System AI-assisted mapping, modeling, analysis, and execution of business processes. Improve communication and collaboration with intelligent, context-aware insights. Align corporate policies to operations with automated governance and impact analysis. AI-driven detection and control of process and compliance risks. Govern business complexity and transformation with real-time operational intelligence. Low-code, AI-enhanced app builder to rapidly digitize forms, workflows, and approvals. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.8/5** | 21 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support | 4.7/5 | Based on overall reviews | | Value for Money | 4.6/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Interfacing - **Founded**: 1983 ## Commercial Context - **Pricing model**: (Free version available) (Free Trial) - **Pricing Details**: Contact Interfacing for pricing information. - **Target Audience**: 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Arabic, Brazilian Portuguese, Chinese, Croatian, Dutch, English, European Portuguese, French, German, Hebrew, Icelandic, Italian, Polish, Portuguese, Spanish, Swedish - **Available Countries**: Algeria, Armenia, Australia, Austria, Azerbaijan, Bahrain, Bangladesh, Belgium, Benin, Bhutan, Bosnia & Herzegovina, Brazil, Cambodia, Canada, China, Croatia, Czechia, Denmark, Egypt, Finland and 47 more ## Features - AI Copilot - AI-assisted Development - API - Access Controls/Permissions - Activity Dashboard - Activity Tracking - Alerts/Escalation - Alerts/Notifications - Annotations - Approval Process Control - Archiving & Retention - Assessment Management - Audit Management - Audit Trail - Business Process Automation - Business Process Control - CRM - Calendar Management - Change Management - Chatbot ## Integrations (13 total) - Atlassian Access - BPMApp - Custom Configurators - Essentials - Microsoft 365 - Microsoft 365 for Jira - Microsoft Azure - Microsoft Excel - Microsoft Teams - Microsoft Word - PDF+ - Peeklogic Salesforce – Jira Connector - Visio ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Quality Management Software](https://www.getapp.za.com/directory/144/quality-management/software) ## Related Categories - [Business Process Management Software](https://www.getapp.za.com/directory/273/business-process-management-bpm/software) - [Document Control Software](https://www.getapp.za.com/directory/1175/document-control/software) - [Audit Software](https://www.getapp.za.com/directory/470/audit-compliance/software) - [Compliance Software](https://www.getapp.za.com/directory/243/compliance/software) - [Quality Management Software](https://www.getapp.za.com/directory/144/quality-management/software) ## Alternatives 1. [MasterControl Quality Excellence](https://www.getapp.za.com/software/104305/mastercontrol) — 4.5/5 (526 reviews) 2. [Cority](https://www.getapp.za.com/software/102793/medgate-ehs-software) — 4.4/5 (106 reviews) 3. [Ideagen Quality Management](https://www.getapp.za.com/software/104385/q-pulse) — 4.5/5 (178 reviews) 4. [LogicGate Risk Cloud](https://www.getapp.za.com/software/103623/logicgate) — 4.7/5 (83 reviews) 5. [IntellaQuest](https://www.getapp.za.com/software/2067844/intellaquest) — 4.1/5 (8 reviews) ## Reviews ### "Excellent Process Management Solution" — 5.0/5 > **Merita** | *30 October 2018* | Aviation & Aerospace | Recommendation rating: 9.0/10 > > **Pros**: The ability to integrate objects and information is very good and meets all requirements from a business users perspective whilst being compliant to standards. The search function is comprehensive and intuitive. The ongoing support we receive from Interfacing is always swift, thorough and helpful. Enterprise Process Centre (EPC) has functionality for things that we hadn't considered originally which is enabling us to reevaluate how to mature processes and related information across the company. > > **Cons**: The need to use Modeler (on previous versions) to update information was time consuming and manual. However, this has been resolved in version 11 with the improved Web Edit functionality. > > We were able to migrate from a functional based document system to a process based integrated information system by implementing EPC. EPC met all of our identified business needs and Interfacing were integral from the design phase through to Go Live. ----- ### "Great product for implementing BPM, with capabilities that go beyond the traditional BPM platform" — 5.0/5 > **Verified Reviewer** | *16 September 2020* | Utilities | Recommendation rating: 10.0/10 > > **Pros**: The integrated manner in which all the capabilities of the Enterprise Process Center platform work together and make it easier to complete the documentation of processes. The platform is also highly configurable and customizable, although it is clear that you should learn to "walk before you try to run". In other words, starting with the out-of-the-box implementation still provides a very feature rich environment that can be improved even further as your usage matures. > > **Cons**: There is nothing that I dislike. But there is a need to understand the capabilities you have at your disposal before launching off on a path you may find later is not optimal. > > While it was still early days, Interfacing's Digital Business Transformation Suite platform provided us with the flexibility to allow us to implement BPMN 2.0 without being too rigid. We also found that we had available additional capabilities, such as master data management and document management, which were also going to be extremely useful to bring new capabilities to the organization and replace legacy capabilities (already flagged for replacement) as our implementation program and rollout proceeded. ----- ### "Doesn't work as advertised and sold" — 2.0/5 > **Verified Reviewer** | *31 May 2021* | Building Materials | Recommendation rating: 0.0/10 > > **Pros**: Web based solution Can generate a document based on data Multi lingual data of same process > > **Cons**: Not easy to use and unattractive UI Most of the features are incomplete or don't work Too many bugs Weak support Not a true SaaS Deployment > > So far we haven't realized any ROI with this solution. we thought it would help us streamline process improvement, but in reality it doesn't. It's simply designed for documentation and all other collaborative and management features are, in reality, useless. The PM working on our project didn't understand our needs, talks and works hard well but without any essence nor solving anything. ----- ### "Unlocking the Potential of Digital Business Transformation with the Digital Business Transformation" — 4.0/5 > **Angelo** | *06 January 2023* | Internet | Recommendation rating: 10.0/10 > > **Pros**: The Digital Business Transformation Suite provides incredible flexibility and scalability, making it perfect for businesses of all sizes. With its advanced features, I was able to develop a digital strategy that was tailored to my business's unique needs. > > **Cons**: Although the Digital Business Transformation Suite has been incredibly useful in helping my business transition to a digital environment, the cost of the software can be prohibitive for some businesses. > > Overall, I'm incredibly pleased with the Digital Business Transformation Suite. After the initial setup, the software has been incredibly easy to use and has allowed me to quickly and easily develop an effective digital strategy for my business. ----- ### "Outstanding BPM features at affordable price" — 5.0/5 > **Alain** | *18 February 2019* | Management Consulting | Recommendation rating: 10.0/10 > > **Pros**: Ease-of-use, powerful tool, comprehensive modules \& features, simple navigation, multilingual support, KPI and dashboard integration, LEAN analysis, fast cloud application, in depth Risks \& Controls, great collaboration features, easy learning. > > **Cons**: The software is really user friendly, and more and more features are getting incorporated, such as the workflow capability. > > We've been using it since more than 10 years...and it keeps getting better every year. ----- Page: 1 / 2\ Next: [Next page](https://www.getapp.za.com/software/112603/enterprise-process-center-epc?page=2) ## Links - [View on GetApp](https://www.getapp.za.com/software/112603/enterprise-process-center-epc) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data