Excellent Software for Garage Management
I have Used Ramp and Autorox earlier and was not happy and then moved to Garage Plug and found this software to be excellent in the following parameters.
Ease of Use
Light and Fast
Professionally Handling and Great Support
Whatsapp from Desktop feature doesnt work properly
Great oerall product that probably needs maybe one other addition to complete it
Easy and covers all our requirements
Considering my experience for two months as admin user I am confident that I can deploy it to another upcoming outlet. Its to early to comment on post Go live support as we did have any issues till date.
1. Web-based application with mobile app helps owners to have control on their service station
2. Features like we can send job card, Invoice copy on what’s up are useful to maintain transparent relationship with clients
3. I find service reminder with respect to driving habit wherein software automatically calculates next service due, this always helps in recurring business.
1. If we can add more authentication features other, then sms on mobile can be helpful
Recommended to use
Good for Job tracking and assigning technician as per their rules
It gives idea overall what is happening in the workshop.
Activity log option at job level is very helpful.
Should be notification / alerts at every level according to the jobs.
There should be priorities for technician's assigned jobs.
EASY & IMPACTFUL
The Most Sorted out Automobile ERP I have ever came across, No training required for even a layman.
Very Easy to use, Mobile friendly so that you can have an overview of your business on the go.
Reports give you the bird eye view of your business & are very helpful in rectifying the concerns.
Support team very active , prompt response to any query raised & timely resolve the concern.
Basic CRM module is very helpful in getting customer feedback as well as retaining them.
all an all this is the software any Automobile workshop can have to track & increase the productivity.
the Only thing is its a generic software and customization are very difficult to have... else everything is perfect.
Best software to use
GaragePlug has made our life easy. The software is user-friendly and easy to use which improved our workshop efficiency. Because of its Real-Time Updates, Cloud-Based Web Software and Mobile App we can track our workshop operation and reports anywhere and on any device. Some features of GaragePlug like Text Estimates/Invoice, Job cards Management, etc really made our administration work easy. Also, GaragePlug team members Ashish ji, palak ji and Abdhul ji are always ready to help whenever we are dealing with any kind of problem regarding the software.
There is nothing ,payment link can be improved.
easy to use
Ease at use. Anyone can learn within a short period of time
Single app to manage your entire service business for automotive
1. Ease of use
2. Availability of accounts option
3. Service reminders
4. Auto SMSM updates to customer
5. Auto Job Card and invoice to customer
6. Simple UI
7. Integration with marketing
1. Mild flexibility concerns
2. Needs to be more simple and easy to use for the everyday service advisor employee
we could solve many problem with this application example we can update customer step by step what is going on his vehicle
we were wondering when we apply this software for our garage . its easy to use and there have so many option give customer to good service. (example through whatup we could send invoice ) best part of this application no need to maintenance so many document .
Easy to use and we can do everything on mobile phone
very good software for garage management
It has helped me streamline our workshop operations right from job card creation to my accounts to my inventory management. Been using their product for the past 10 months and happy with the way it has grown my business. I get my business overview at the tip of the button on realtime basis.
Training for new users might get difficult. But within a time of a week he gets used to it. Nothing else I can think of now.
Its a great paperless experience for me and my customers also.
Saves money, time and paper as well.
The software gives me the best experience as we are giving some awesome account system. It looks like more professional services. All the queries and complaints are solved in considerable time. The customer support team is to good. They are ready to hear you almost all the day. The software gives me the solution for customers follow up directly with nothing doing. It is value for money and time as well. Thanks team garage plug.
There is only thing that disappointed me that there is no provision for update the daily usage of vehicle which consider the exact calculations for the next service due. That's why we are supposed to do the needful by hand.
Best Workshop Software
Solved my problems
Garage plug helped me organise my car service business operations very well. Before I discovered Garage plug, I was messed up with my garage operations, it was very difficult to manage all the jobs. Now I am happy because I can yield more out of my work due to Garage plug. Right from Booking Appointments to opening job card and making invoice, payments and service reminders all at one place. I recommend garage plug to everyone who owns a repair garage.
Appointment portal need little improvements.
software is really convenient to use with real time tracking,Seen improvement in handleing jobs.
It is convenient to use in Android with out laptop. We had a real time tracking of works and parts procurement with ease. And employes are very good and understanding our requests.
Needs little more customisation according to users usage. Small improvements to be done upon users request.
Excellent platform and services
Very easy to get in touch with, very helpful, gives me a solution and answers to my queries almost on the same day
Very robust and easy to use, haven't faced any issues with the system at all
Not really a con but just an observation, needs a few more reports like payment reports