hubsell Reviews

Pros

- the provider sourced lead search
- the user sourced lead search via linkedin
- the campaigns

Cons

- the provider sourced search is based on countries instead of areas in a country
- no revenues

Pros

- Easy to use.
- Delivers high-quality leads quickly and reliably.
- Generally, a great way for startups to grow and develop their email outreach.
- Amazing support from the Hubsell team across the board.

Cons

As an analytics-oriented person, I would love to see more sophisticated analytics. However, knowing the Hubsell team, it's only a matter of time until these features are implemented.

Pros

I highly recommend Hubsell if your company is focused on reaching the highest level of sales outreach in the most efficient way.

Cons

Its a little bit of a learning curve, very technically oriented which is not a bad thing, but just know that you will need some time to learn the product. Once you do, it will serve your best interests

Pros

The fact that we can automate outbound campaigns by Linked-IN and e-mail so we can contact large groups of prospects in a user-friendly way.

Cons

Speaking as an SDR, to begin using Hubsell is something you should learn firmly by your colleagues. The onboarding is good, but Hubsell's software is pretty advanced in some cases, so that's why new colleagues should have a proper introduction by experienced users who are familiar with Hubsell within the company.

Pros

The connection to LinkedIn! Dashboard is nice!

Cons

Maybe some tricky in the first use but you learn it fast when you use it!

Pros

Lots of functionalities, easy to use, easy and clean interface, customer support, they capture the feedback and implement it,...

Cons

In the future I would like to see even some more integrations.

Pros

Creating various channels to contact (like LinkedIn, mail, call)

Cons

Not able to delete your own database contacts

Pros

Sourcing data that we previously didn't have access to, or the ability to build.

I like the social campaigns that you can run via it

Cons

I think the email sending aspect isn't overly intuitive, it doesn't highlight when there is an error, therefore you expect something to go and it doesn't but you don't notice for over a day.

Limited ability in overall send numbers (although I totally appreciate that this is to prevent it looking like marketing/spam)

Pros

hubsell immensely reduces the time I have to invest in researching and setting up dialogue with my relevant decision makers. As a Business Development Manager I need to make sure that I use my time wisely and only focus on prospects who are really interested in collaborating with us. hubsell basically takes over the time consuming grunt work by providing data and automating outreach across channels. It is a great way for me to increase productivity and keep my focus on what really requires my skill.

Cons

The only thing that I'd ask the hubsell team is to improve the interface, having said that the hubsell team has been very receptive to feature requests.

Pros

It helped us save days of data research, automate emails and find responses that we needed much faster than having 2 full time BDRs.

Cons

The product could evolve more in feature set and initial usability. It was super easy to use once set up properly.

Pros

Hubsell has helped me and my team to fully shift from doing the repetitive to focus on engaging with potential customers. The data relevance and quality are so high that I don't have to worry about re-qualifying prospects, they go straight to a campaign and quite a lot of them end up as appointments. The core value for me is that everything that I need for my team is in one software instead of the plugging gaps using different providers. Secondly, the quality is reliable and always at the same level, so everyone in my team gets the same kind of chances.

Cons

It would help if the on-boarding process can be made easier for new users and some adjustments to the UX would help the day to day usage.

Pros

What I liked the most about this software is the immediate customer support 24/7 apart from having all my outbound efforts in one place and in a very good segmented and reported way.

Cons

Prospecting process can be faster but you can't have cheap&quality and super-fast at the same time.

Pros

The fact that they invest so much time in helping you set up not just the software but your actual sales strategy is invaluable

Cons

Like any software product, there's always some small enhancements that would make the underlying features easier to use or slightly more powerful, but they've definitely nailed the core of the product.

Pros

The best thing about this tool is that it saves a lot of time in lead generation. You can set up your segment and they will search prospects. Next to this, you are then able to qualify those prospects using e.g. LinkedIn. And if you disapprove a prospect, it doesn't use any credit. This will prevent you from spamming and helps you to reach your target audience. Next to this, you are able to export all the data (it's possible to use their analytics, but I always prefer Excel).

For our company this tool made a huge impact on our growth. We have three persons using this tool fulltime as the start of their search for prospects. They use the tool to create meetings for our account managers and since we use it I haven't seen a lot of account managers at our office. If you're in doubt, contact them and give it a try, you will be amazed!

Cons

It's hard to find a real con about this tool. I must be honest, you can see this tool is created by a start-up, there are some bugs here and there. But each time I find a bug they give it high priority. One time I reported a bug, they fixed it within ten minutes and all was good again. So, their 'con' of having bugs now and then isn't really a con as their customer service is truly incredible! You can see that they really care about their customers and are always standby on the chat.

Pros

Hubsell makes you look at your sales process in a different way and makes sure that you really focus on prospects that matter to you, based on the segments that you created yourself. It has teached me so much and the customer service is great - you can never ask too many questions and will always get a quick response.

Cons

I'd love to make analysis within the software itself, but that's just extra and I'm pretty sure they're working on it.

Pros

Finding the right people to engage has never been so easy and cost-effective.
Since I have started engaging my prospects using hubsell my email conversion rate and overall pipeline kpis have grown exponentially .

Cons

the dashboard has some UK fine tuning require, dbut then onboarding team at Hubsell make sure that whatever seems to be not intuitive is taken care by them

Pros

Very great customer support, which is helpful and super fast! Hubsell is probably the best product on the market to send out highly targeted outbound campaigns. Best: its dgsvo compliant!

Cons

its a startup, so there are some minor issues.

Pros

It helps automate mails. I also like the customization features that help me tailer a campaign completely to each vertical.

Cons

It takes some getting used to. Every now and then I need some support but luckily they help well.

Pros

It's a nice tool in support of my daily SDR activities, for both, approach as well as receival of contact details of prospects to perform a manual approach

Cons

No clear overview of intermediate results (e.g. : a weekly overview per segment of approached companies & approached ppl (on a daily base of that week), in a clear dashboard)

A more clear overview on delays is a nice to have (e.g. : the delay & thus when to receive a new badge of contacts)

Pros

Service and results.
We are very happy with results.
Our account manager is a great professional...

Cons

Maybe extra features but the current service a year company is amazing, we find the service very good

Pros

The product designers considered everything when they built this. I have worked with almost every email platform out there and none compare to Hubsell.com

Cons

The UI needs some improvements. There are some obvious EU-only aspects to this product, but this (I'm told) is being changed for the US market.

Pros

Hubsell is an innovative product that helps us scale our sales efforts. The quality of the prospects is far above average regarding bounce rates and accuracy. Their support is outstanding!

Cons

As our approach is highly data-driven we cannot have enough options to measure and analyze - but I'm sure the roadmap is filled with nice features.

Pros

I really like the different possibilities hubsell offers when it comes to automation.

Cons

I'm looking forward to seeing more of those integrations.

Pros

- Customer support is fantastic. The team are very personal and highly responsive. They are also quick to add developments and features.
- Quality of contacts generated is high. Deliverability rates are good and the data is standardised and well tagged. I also like the way contacts are searched and delivered on demand via a high level brief.
- Emailing program looks simplistic but is quite robust. Complex personalisation can be done easily via formulas and replies can be tracked effectively.
- Integration with CRM (Hubspot) works well, and formulas can be set to push custom field values when needed.
- GDPR compliant.

Cons

- Parts of the user experience could be improved, for instance, the contact filtering per campaign and actions that were taken by the recipient.
- It would be a plus if email clicks on links could also be tracked
- More support with the drip email optimisation could be a bonus, even for non-English campaigns.
- Price per lead could always be better :)

Pros

- easy setup of the segments - target group.
- nice overview of the actual stats including sentiment analysis of the replies.
- API to my favorite CRM - pipedreive ;) Others as well, like salesforce etc. So i don't need to import/export everything manually
- not only static but dynamic placeholder for the mailing. Thats a huge difference to other tools i tried!

Cons

The onboarding is definetly needed. Not everything is intuitive. The editor for creating a mailing is wysiwyg but it takes a little while to get used to the static and dynamic placeholder to get the best out of it.