Blink

4.7 (120)
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Employee super-app that connects your entire team.

Overall rating

4.7 /5
(120)
Value for Money
4.6/5
Features
4.5/5
Ease of Use
4.7/5
Customer Support
4.6/5

97%
recommended this app
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120 Reviews

Helen
Helen
Overall rating
  • Industry: Computer Networking
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support

Blink is really awesome!

Reviewed on 2018/03/20

Pros

Blink provides me with an excellent way of communicating with colleagues and getting company updates out to the wider business. I find it better than email as it has a more natural flow and much more efficient as you can create multiple relevant chats and groups for all your requirements. Notifications are great and it intergrates with all my other apps.

Cons

I'm looking forward to the getting an update to enable messages to be sent after being offline, this would enable
Me to use offline and keep up to date with chats.

Verified Reviewer
Overall rating
  • Industry: Transportation/Trucking/Railroad
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Blink is just amazing!

Reviewed on 2021/06/17

Blink are amazing, the team are so helpful and have a real "can do" attitude when it comes to...

Blink are amazing, the team are so helpful and have a real "can do" attitude when it comes to working with you to fix any business problems you may be having. This isn't problems with the app - this is trying to use Blink to fix internal business issues by developing the app further or expanding it's capabilities

Pros

Blink has really changed the way our business looks at communicating with our front line workers. We've had this for almost 3 years now and we haven't looked back since.

It's so easy to onboard our new workers to the business, and the ability to share information instantly is amazing!

Cons

There's nothing at all that I like least about this software

Response from Blink

Thank you for your review! We appreciate learning how Blink has transformed your communication. We are always looking for insight on our customer's experience, so it is really valuable to know how Blink is easily adopted by new starters.

Verified Reviewer
Overall rating
  • Industry: Consumer Goods
  • Company size: Self Employed
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Communication Tool

Reviewed on 2022/10/14

Pros

Customizable communication tool. Holds all colleagues contacts and can be used as a single point of contact. Very useful and used even more since Covid and has not become a critical point of my daily

Cons

Uploads are cumbersome. The platform is good for basic communication but cannot handle large campaigns or file sharing.

Verified Reviewer
Overall rating
  • Industry: Information Technology & Services
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Blink review

Reviewed on 2021/09/01

Pros

It is very easy to communicate with colleagues and make groups

Cons

Notification in Window 10 are not very visible

Response from Blink

It is great to hear that you have had a positive experience with Blink! Your feedback on Windows 10 notifications has been passed to our Product Team. We are always looking for new insights and features to improve Blink, and we encourage our users to visit the Product Portal to make additional feature requests here: https://portal.joinblink.com/tabs/2-under-consideration

Verified Reviewer
Overall rating
  • Industry: Logistics & Supply Chain
  • Company size: 1,001–5,000 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 6.0 /10

Communication tool

Reviewed on 2021/08/26

Pros

After a workplace change to work from home, an application like this link your workers together and keep them updated on each thing with one click away

Cons

Integrated calendar from email could be better, for example, send in notifications

Response from Blink

Hello, thank you for writing a review of Blink. We appreciate learning how Blink has enabled communication between your workers while working remotely.

Your feedback on the integrated calendar and notifications has been given to the Product Team for review. If there is anything else that you would like to add, please do let us know through our Product Portal here: https://portal.joinblink.com/tabs/2-under-consideration

Verified Reviewer
Overall rating
  • Industry: Transportation/Trucking/Railroad
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 8.0 /10

Good Work Communication Platform

Reviewed on 2022/09/20

Pros

This allows us to effectively communicate to our colleagues within our offices, across the country. Which with real time updates and alerts this becomes incredibility easy.

Cons

Some of the post filtering options do require some setting up and testing, but once done it's easy to use.

Riaan
Riaan
Overall rating
  • Industry: Computer Networking
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Easy to use. Very clever bots and integrations

Reviewed on 2018/04/02

It puts everything in one place and is very easy to use.

It puts everything in one place and is very easy to use.

Pros

The Feed works great. It pulls everything you need into one space. The messaging side of Blink works very well. Instant messaging, teams, spaces - very easy to use.

Cons

Offline working would be nice, but these days everyone is online for the majority of their workday, so just a minor nice to have.

Julie
Julie
Overall rating
  • Industry: Transportation/Trucking/Railroad
  • Company size: 1,001–5,000 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Blink review

Reviewed on 2021/08/26

Really positive, especially through Covid times

Really positive, especially through Covid times

Pros

Great for immediate comms anf info sharing, to get feedback

Cons

Not easy to find previous posts, better filtering needed

Response from Blink

Hello Julie, thank you for giving us a review. We are happy to see that Blink is supporting your internal communications and giving you valuable feedback from employees.

Although we do have some filters already available, we appreciate your suggestion to improve them to facilitate finding previous posts. We have given your feedback to the Product Team. You can let us know what else you would like to see via our Product Portal here: https://portal.joinblink.com/tabs/2-under-consideration

Verified Reviewer
Overall rating
  • Industry: Staffing & Recruiting
  • Company size: 51–200 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great Software

Reviewed on 2021/08/31

Pros

I specifically like how easy to use it is. I find that I can quickly find exactly what i need to, along with it being a great platform to socialise with colleagues.

Cons

I haven't really got any negatives. I feel its one of the best software's that I have used!

Response from Blink

Thank you so much for your review! We appreciate learning how Blink has supported communication between you and your colleagues. We are always looking for insight on our customer's experience, so it is really valuable to know that you find it easy and intuitive to use.

Hadeer
Overall rating
  • Industry: Retail
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 1.0 /10

Don't upgrade to business!

Reviewed on 2019/05/21

Really disappointed

Really disappointed

Pros

It's easy to use and really good as free app

Cons

No support! i bought the business and I didn't see any differences worth the money! and when I contact them no reply! even phone number always busy like it's a scam! use the free app and don't upgrade

luke
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 1,001–5,000 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Blinks Power!

Reviewed on 2021/08/26

Fantastic! We can track engagement, push notifications to staff which are of high importance....

Fantastic! We can track engagement, push notifications to staff which are of high importance. Connect and communicate with services directly through a friendly communication tool, which is Blink!

Pros

The ability to communicate, connect, engage and share content is as simple as possible using Blink! We love the engagement we get from staff through likes, comments and acknowledgements which are vital to to us.

Cons

Three file maximum upload to posts can be a nightmare when we are doing big campaigns to staff especially around COVID since we are a health care company. Additionally, the 250mb max upload is again a hurdle due to us having to upload various videos which we have to upload via youtube and link it through due to size restrictions.

Response from Blink

Thank you for taking the time to leave us a review, Luke! It is great to hear that you find Blink easy to use, have high staff engagement and connect with your employees.

We always aim to improve Blink and greatly appreciate your feedback on upload restrictions. Your requests have been given to the Product Team to review. If there is anything that you would like to add, be sure to let us know through our Product Portal here: https://portal.joinblink.com/tabs/2-under-consideration

NhaVinh
Overall rating
  • Industry: Information Technology & Services
  • Company size: 501–1,000 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 7.0 /10

Useful App and Resource for Corporate Communications

Reviewed on 2021/06/24

My overall experience so far, has been positive.

My overall experience so far, has been positive.

Pros

I like the Hub and quick/direct links to our firm platform portals. Blink is also been a great tool to use and publish timely announcement and feature articles. I like being able to post as either myself or part of the Communications Team and the ability to view post analytics. It would be interesting and perhaps useful to connect/align Blink posts with Slack and/or Microsoft Teams since the majority of our employees also use those tools to communicate and collaborate with each other.

Cons

I am not sure if many others within my organization use the Chats feature since there are already so many other tools and applications that provide that functionality for us.

Response from Blink

Hi NhaVinh, thank you for your review. We are glad to hear that your overall experience with Blink has been positive. The Blink Chat feature is fully functional and many of our customers use it to completely replace Slack or other chat software. If there is a feature missing that you would like to see on Blink, we encourage you to let us know through our Product Portal here: https://portal.joinblink.com/tabs/2-under-consideration

Graham
Overall rating
  • Industry: Transportation/Trucking/Railroad
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Must have for staff communication

Reviewed on 2021/06/17

Pros

Makes to passage of information across large amounts of staff seamless and easy.

Cons

Only issue I have is not being able to do admin on a mobile.

Response from Blink

Hi Graham, thank you for your positive review. It is great to learn how Blink has enabled communication to your staff. We have passed your request for mobile administration capabilities to the Product Development Team. If you have a spare moment, it would be helpful to know which parts of Blink Admin would be of most use to you "on the go" through our Product Portal here: https://portal.joinblink.com/tabs/2-under-consideration

David
Overall rating
  • Industry: Real Estate
  • Company size: 1,001–5,000 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great Application, Greater Company

Reviewed on 2021/06/23

The company is amazing to work with! They hear you and work hard to make their product the best it...

The company is amazing to work with! They hear you and work hard to make their product the best it can be

Pros

This app makes other apps like slack look like a joke. It channels, feeds, documents, integrations. So much more for less.

Cons

On occasion we have to refresh the app. Not the end of the world by any means and I feel confident they'll work through random bugs!

Response from Blink

Thank you for taking the time to leave a review, David. We appreciate your positive review and learning about your experience with Blink. Our Product Development Team is always working on improving the app, and your feedback is highly valuable to us. If you every experience any bugs or issues, please do not hesitate to reach out to us at [email protected] to help resolve the issue.

Anup
Overall rating
  • Industry: Retail
  • Company size: 501–1,000 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Excellent software

Reviewed on 2021/08/20

Live News and posts from all the depots in one place :)

Live News and posts from all the depots in one place :)

Pros

We have 25 depots around the UK. There was a time when we didn't know what was happening in the other depots but now all employees from other depots post their comments, feedback and other things on Blink so now we don't miss anything :)

Cons

There is nothing to dislike about Blink :)

Response from Blink

Thank you for taking the time to leave a review, Anup! We appreciate learning how Blink has bolstered communication across your depots.

Beth
Overall rating
  • Industry: Retail
  • Company size: 1,001–5,000 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 7.0 /10

Crucial for Day to Day communication

Reviewed on 2021/08/26

Blink lets us have everything in one place so that colleagues don't need to remember multiple...

Blink lets us have everything in one place so that colleagues don't need to remember multiple passwords to access things such as their self service portal or timesheets.

Pros

Since working from home Blink has been invaluable to our team as it allows us to communicate throughout the work day as if we were in the office.

Cons

Sometimes news feed is hard to filter and important information can sometimes be missed

Response from Blink

Hi Beth, thank you for your review. We appreciate learning how Blink has helped your team work remotely and support internal communication.

We can confirm that your feedback on the Feed and filters has been passed to the Product Team. Please do let us know if you have more feature requests through our Product Portal here: https://portal.joinblink.com/tabs/2-under-consideration

Emma
Overall rating
  • Industry: Human Resources
  • Company size: 1,001–5,000 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 9.0 /10

Excellent product for a large Workforce

Reviewed on 2021/08/26

Excellent experience so far and a great communication tool for the workforce.

Excellent experience so far and a great communication tool for the workforce.

Pros

It's easy to use and performs like other popular private social media sites.

Cons

There is nothing i don't like at the moment

Response from Blink

Hi Emma, thanks for leaving a review. It is good to know how Blink's interface is intuitive and easy for our users to navigate. We are always looking for insights on our customer's experience, and we are happy to hear that everything is going well.

David
Overall rating
  • Industry: Transportation/Trucking/Railroad
  • Company size: 1,001–5,000 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Recommended

Reviewed on 2021/08/26

Team communication has improved, especially with the speed of getting things out there. Also...

Team communication has improved, especially with the speed of getting things out there. Also noticed a morale boost at launch.

Pros

The product is really user friendly. Admin functions are straight forward and nothing is too many clicks away.

Cons

Occasionally when posting pics into the feed, they display as a link as opposed to the picture but with some fiddling i can usually solve this issue.

Response from Blink

Hi David, thanks for reviewing Blink! It is great to know that you have had a positive user experience. We are sorry to hear that posting pictures in the feed can get a bit fiddly as we aim for Blink to be as intuitive and simple to use as possible. We have passed your feedback to the Product Team to streamline posting photos.

Kim
Overall rating
  • Industry: Retail
  • Company size: 1,001–5,000 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Great for daily communication

Reviewed on 2021/08/26

Really good use it daily to communicate with a large team

Really good use it daily to communicate with a large team

Pros

Easy to use
Quick feedback
Fun
Good platform

Cons

No out of office facility
Hard to find previous comms

Response from Blink

Thank you for leaving Blink a review! It's great to hear that you are enjoying Blink and finding it easy to use. We are pleased to say that an "Out of Office" status feature is on the way very soon. If there are other features that you would like to see on Blink, be sure to let us know via our Product Portal here: https://portal.joinblink.com/tabs/2-under-consideration

shaun
Overall rating
  • Industry: Transportation/Trucking/Railroad
  • Company size: 201–500 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Blink review

Reviewed on 2021/06/17

Has been invaluable during the crisis as a means of keeping up to date with colleagues concerns as...

Has been invaluable during the crisis as a means of keeping up to date with colleagues concerns as well as communicating company policy and procedure in a rapidly changing environment

Pros

Ease of use - no training on basics required. Very intuitive

Cons

some of the search facilities could do with fine tuning

Response from Blink

Hi Shaun, thank you for your review. We are glad to know that you have found Blink intuitive and easy to use. We are also happy to report that in July 2021, we delivered improvements of the search facilities to add extra functionality and improve the user experience. If you have more feature requests, please be sure to visit our Product Portal here: https://portal.joinblink.com/tabs/2-under-consideration

heather
heather
Overall rating
  • Industry: Food & Beverages
  • Company size: 51–200 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Blink is our second in house comm tool and things are looking up!

Reviewed on 2019/06/30

We are optimistic about this product, far less buggy than our last in house comm tool. Hopefully...

We are optimistic about this product, far less buggy than our last in house comm tool. Hopefully they can get notifications improved and I think everything will be groovy at that point.

Pros

Blink has some neat features like email search via its platform through single sign ons. It has a hub that makes important work docs painless to find/use immediately. Chat is great and quick.

Cons

Notifications need to be improved. The team worries that messages fade into obscurity rather than being seen by appropriate parties.

Response from Blink

Hi Heather,

Thanks so much for taking the time to provide feedback and we are glad you're enjoying Blink!

As I'm sure you are aware, we're working on the Notification Center which will mean that you'll have even easier access to the most important content on the platform - it would be great to hear your thoughts on that feature when it goes live! Glad to hear you're optimistic about the product as we continue to introduce new features and that once we improve notifications everything will be groovy :)

Ariana
Overall rating
  • Industry: Information Technology & Services
  • Company size: 501–1,000 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 6.0 /10

Excellent way to feel involved when working remotely!

Reviewed on 2021/08/03

Overall, I have had a pleasurable experience using Blink and it's definitely something more...

Overall, I have had a pleasurable experience using Blink and it's definitely something more companies should look into especially if they have a large population of remote workers.

Pros

I love how it's feed-based and gives a sense of community when working remotely full-time. I joined my company in the height of the COVID-19 pandemic and it has been a great way to meet other coworkers and engage - everything from discussing holiday plans at home to finding internal webinars to attend.

Cons

At first, it was a little tricky to find how to post information or how to find groups; the more you use Blink the easier it becomes.

Response from Blink

Hi Ariana, thank you so much for your review! The Feed is one of our staple features, and we are so glad to hear that you are finding it helpful and enjoyable. We aim for Blink to be intuitive for our users, and we will use your feedback to reach that goal.

Paul
Overall rating
  • Industry: Transportation/Trucking/Railroad
  • Company size: 1,001–5,000 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Blink and you don't miss

Reviewed on 2021/08/26

The internal communication have improved greatly and use of use has been highlighted by our staff

The internal communication have improved greatly and use of use has been highlighted by our staff

Pros

As an Admin user, I find the systems easy to use and moderate.

Cons

I have not found any part that I do not like as of yet.

Response from Blink

Hi Paul, thank you for taking the time to leave Blink a review! We appreciate hearing how users, administrators and moderators find Blink easy to use. We are always looking for insight on our customer's experience, so your perspective has been very valuable to us!

Julianne
Overall rating
  • Industry: Transportation/Trucking/Railroad
  • Company size: 201–500 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Great tool for internal comms

Reviewed on 2021/08/30

Blink has been an excellent way of improving our employee communications, it's got people talking...

Blink has been an excellent way of improving our employee communications, it's got people talking more and it's made it much easier for us to provide regular updates and distribute important information to staff. It's been an overall positive experience and I've been so impressed I've already recommended it to colleagues in other businesses.

Pros

Ease of use; format is appealing to employees, so it encourages uptake; ability to store useful documents, forms etc in the Hub so that employees can easily access them.

Cons

It took a while to set up and import all contacts - but the process wasn't that difficult and there was a lot of help at hand from Blink to guide us through it.

Response from Blink

Hi Julianne, it is great to hear that you have had a positive experience with Blink! We are always looking for insight on our customer's experience, so it is really valuable to know that the format of Blink encourages employee adoption of the platform. We are glad that the Blink Team was able to help make your set-up as seamless as possible.

Loic
Overall rating
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support

Incredible

Reviewed on 2018/03/15

Pros

This is more than just a messaging app, a great one at that, It enables teams of staff to interact and collaborate with each other enabling a variety of benefits to arise. Some of these benefits include a growth in culture amongst teams and the business, the ability to contact others regardless of time, location or device and the simple yet effective layout of the App has made it more appealing and enjoyable to use. The App allows people to contact all teams during emergency situations. This proves effective during unprecedented events such as the recent 'Beast from the East'. Mostly we like the ceiling of the product. Many products in their early days are plagued with bugs and developmental issues, however, this software has had very few, this is a huge positive as this is rarely the case for new software, this puts the software in a league of its own.