MantisBT

4.1 (99)
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Open source web-based bug tracking system, written in PHP

Overall rating

4.1 /5
(99)
Value for Money
4.4/5
Features
4.0/5
Ease of Use
4.1/5
Customer Support
3.7/5

81%
recommended this app
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99 Reviews

Sandra Leele
Sandra Leele
Overall rating
  • Industry: Information Technology & Services
  • Company size: 201–500 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Mantis experience

Reviewed on 2019/05/19

Mantis helps me in tracking errors and fixes in my software development activities

Mantis helps me in tracking errors and fixes in my software development activities

Pros

It's very user friendly and good value for money

Cons

I have no dislikes for the software software

Verified Reviewer
Overall rating
  • Industry: Computer Software
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Rock solid Bug Tracker

Reviewed on 2018/03/09

Pros

- Simple installation and use.
- Allows customization to address different project needs.
- Useful integration with Testlink allowing to assign bugs to test cases

Cons

- UI is very outdated.
- The reporting tools are limited.
- The installation files lack any kind of documentation.

Verified Reviewer
Overall rating
  • Industry: Internet
  • Company size: 51–200 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 8.0 /10

Gets the job done

Reviewed on 2018/08/01

Pros

as a non-dev, i found mantis pretty straightforward and easy to use. i could always go back and reference past tickets, plus submitting a new ticket was simple & fast. appreciated the status change logs for each ticket and the comment/conversation section kept me up to date on everything. email notifications for actions taken we also appreciated.

Cons

having now moved to jira, all i can really say is that mantis is very bare-bones. it absolutely gets the job done but lacks some rich context fields/tracking. the UI and general look could use a facelift. i never understood how mantis worked for our dev tea, but speaking from the operations side of a start up i didn't truly have any complaints with mantis.

Verified Reviewer
Overall rating
  • Industry: Computer Software
  • Company size: 51–200 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Takes some time to get used to. But totally worth it

Reviewed on 2020/09/08

Ive been a user of jira for three years. To be honest, it wasnt a smooth transition. But the...

Ive been a user of jira for three years. To be honest, it wasnt a smooth transition. But the customisation mantis provides was worth it.

Pros

As a user of this software, i have been pretty much basically been able to customise it to the max. I can pretty much make the tickets look the way i want.

Cons

Sometimes there are the occasional hiccups like missing token error mesage. Its very annoying since you have to go back in the browser to submit the ticket again

Verified Reviewer
Overall rating
  • Company size: 11–50 Employees
  • Used for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support

This is a solid, battle-tested bug tracker with focus on simplicity and clarity.

Reviewed on 2018/04/24

Pros

I love how Mantis has improved and progressed over the years but has retained its core principles: it's a solid product, with all the features you would expect by a professional bug tracking platform, and focuses on developers productivity.

Cons

It can be intimidating for novice developers and its look-and-feel might not be gorgeous, but its UI is clear and concise.

Verified Reviewer
Overall rating
  • Industry: Computer Software
  • Company size: 501–1,000 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Mantis - bug tracking tool!!

Reviewed on 2019/05/19

Pros

1) It is a open source bug tracking tool. It is easy to use and very simple.
2) It has its own inbuilt bug tracking feature which helps us for effective reports for the specific issues.
3) it supports database testing also.

Cons

As a user this is very good and I don’t find any problem while using it. But congratulation of application is not so easy ; you have some technical knowledge to configure it.

Verified Reviewer
Overall rating
  • Industry: Financial Services
  • Company size: 11–50 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 8.0 /10

Mantis is a tried and true bug tracking software for teams.

Reviewed on 2019/04/18

Used by a team of developers and testers to report, track and resolve bugs/issues/defects.

Used by a team of developers and testers to report, track and resolve bugs/issues/defects.

Pros

Very customizable, and allows full teams to us it.
Features for the free version are still great.
Automatic emails to team members.

Cons

Interface is a little out dated and clunky. Could use a nice modern refresh with a bit of UX input.

Verified Reviewer
Overall rating
  • Industry: Banking
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Nice Opensource Bug Tracking Tool

Reviewed on 2018/11/12

A great tool if you want to use Open Source tool.

A great tool if you want to use Open Source tool.

Pros

Mantis is easy to configure OpenSource tool.

Cons

If you are struck with the setup, it is very unlikely you can an answer as this is used by very less people.

Very difficult to setup work environment on Linux system

Verified Reviewer
Overall rating
  • Industry: Information Technology & Services
  • Company size: 51–200 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Web Interface Bugtracker

Reviewed on 2018/08/05

Pros

Bugtracker wich does not require intallation of any software in your pc you only have to connect to the server and your are good to go, that is my favorite part

Cons

The attachments needs to be downloaded to be able to visualize them, it would be nice to view what you want in some viewer in the same tool

Dileesha
Dileesha
Overall rating
  • Industry: Information Technology & Services
  • Company size: 201–500 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 6.0 /10

Good to keep track of your issues !

Reviewed on 2018/10/23

Pros

Allows to track issues within multiple projects and also multiple users can use this. The assigned tasks can be clearly filtered and identified.User can attach relating screenshots , documents when raising bugs.and the bug lifecycle can be tracked easily.

Cons

I would like if the UI is improved and also its good if the reporting facilities are improved.

Diane
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 8.0 /10

Keeps my world running smoothly

Reviewed on 2020/09/23

I've been using the product for over five years and it does the job.

I've been using the product for over five years and it does the job.

Pros

I use this product daily to manage all tasks involved in multiple online development projects. It is easy to use, keeps everything organized in one place and is easy to update and customize to my needs.

Cons

It currently meets my needs so no critique at this time. It would be great to have additional training on features we may not be aware of.

Arpit
Overall rating
  • Industry: Information Technology & Services
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Wonderful and very fast Bug tracking tool

Reviewed on 2017/08/16

Since it is easy to use, we are easily able to help our QA & Dev team to use the bug tracking &...

Since it is easy to use, we are easily able to help our QA & Dev team to use the bug tracking & reporting tool. It is best option for Start-ups and new users

Pros

It provides easy bug tracking covering all basic things required fo ra Bug tracking software. It can be integrated with all the build and task management tools. We have it integrated with TFS & SVN

Cons

Reporting & Filters should be improved a lot. if both these things are improved people will find it an ideal solution for bug tracking

James
Overall rating
  • Industry: Computer Hardware
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great product with lots of funtionality

Reviewed on 2016/12/06

I used this for my old place of work! and must say at the time it was easy to use, With tons of...

I used this for my old place of work! and must say at the time it was easy to use, With tons of features!
I like the drop down list for different departments (sites) and how easy it is to track faults open or closed with different colors for different states!

I now use a program called Team support, which I have found easier to use, With the Sam functionality! unsure on prices of either product as I'm just a user!

but mantis is definitely a handy little program that I would say is focused more on the technical user!

Pros

Ease of use and functionality

Cons

Looks a bit more technical for the nontechnician minded

Narine
Overall rating
  • Industry: Information Technology & Services
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

One of the best bug trucking systems

Reviewed on 2019/09/13

It has a good UI, amazing and adorable green mantis logo))

It has a good UI, amazing and adorable green mantis logo))

Pros

I've been using Mantis for a very long time, it is easy to use, user - friendly, simple and understandable.

Cons

Can't remember a thing that was not too good. I've been using Jira as well, but no difference for writing a good bug))

Maria Agnes
Overall rating
  • Industry: Information Technology & Services
  • Company size: 501–1,000 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Simple but good bug tracking tool, serves its purpose

Reviewed on 2018/08/10

It let me tracking my daily tasks plus I learned all the basics of bug tracking process from this...

It let me tracking my daily tasks plus I learned all the basics of bug tracking process from this tool

Pros

It's a good platform to track issues for multiple projects and users. It offer a good, user friendly interface not pretty but functional with all the features you would expect for a bug tracking platform. Overall, this is a small program, very straigthforward making it very handy and probably the best option for new users or startup operations.

Cons

Though its UI is clear and concise, need to improve on some graphical look and feel. It's also not as customizable as other bug tracking tool/project management like JIRA

Amit
Overall rating
  • Industry: Computer Software
  • Company size: 201–500 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Good Product for bug tracking

Reviewed on 2017/07/12

I am recommending to use Mantis

I am recommending to use Mantis

Pros

I've had Mantis running since last 2 year without trouble. The reporter simply logs in and reports a problem. This is very easy to use. User can log his bug and track the status very easily. Best tool for bug tracking.

Cons

I have no issue to use this product but design view is not good. Need to improve some graphical look and feel.

Ivica
Overall rating
  • Industry: Internet
  • Company size: Self Employed
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 6.0 /10

Complicated life of tickets

Reviewed on 2020/07/07

It is useful to complete all needed daily tasks but it is not the best solution.

It is useful to complete all needed daily tasks but it is not the best solution.

Pros

Possibility to link many tickets with the different options (parent-child, duplicate...)

Cons

Overview of the tickets is sometimes a nightmare. There are many filters to apply on the list but sometimes the export didn't work as it should be.

Verified Reviewer
Overall rating
  • Industry: Computer Software
  • Company size: 1,001–5,000 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 8.0 /10

A simple and useful tool for tracking bugs

Reviewed on 2020/03/08

Mantis BT is a simple and practical tool to manage the bugs found during the execution of the test...

Mantis BT is a simple and practical tool to manage the bugs found during the execution of the test scenarios of a certain functionality.

Pros

I really like the possibility of searching for a project by name or ID. The functionalities are simple, but it has what is necessary to manage issues.

Cons

I don't have many negative comments, I just believe that the interface could be upgraded to something more user friendly.

Verified Reviewer
Overall rating
  • Industry: Information Technology & Services
  • Company size: 201–500 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 8.0 /10

It is a simple bug tracking tool and can be used in more than one project

Reviewed on 2019/06/07

Mantis is a good bug tracking tool, it is free and can be used in several projects.

Mantis is a good bug tracking tool, it is free and can be used in several projects.

Pros

It is free, easy to use and has a simple workflow to track the bugs.

Cons

The interface could be better to have a better user experience. Sometimes the icons get me confused.

Michael
Overall rating
  • Industry: Information Technology & Services
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Easy website to report and track status on bugs in code.

Reviewed on 2019/01/16

It's a good simple bug tracking system that people who don't want to fill in a lot of fields would...

It's a good simple bug tracking system that people who don't want to fill in a lot of fields would enjoy using.

Pros

The website is very easy to navigate and searching for bugs can be done quickly by just entering text that is in the bug's title or description.

Cons

No cons that I can think of. Bugs can be reported quickly because there aren't many required fields to fill in.

julia
Overall rating
  • Industry: Computer Software
  • Company size: 501–1,000 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

good

Reviewed on 2017/08/04

Pros

fields are well designed and dashboard. i can find my assigned work quickly and its priority. You can customize your workflow.

Cons

reports are not that easy to get when you want an specific scenario and through historics it is a bit difficult to get those.

Ross
Overall rating
  • Industry: Graphic Design
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 8.0 /10

Great for basic project management

Reviewed on 2018/04/20

Pros

If you are look for a basic bug tracking system for software development, this is one of the tools you might want to look at. Got all the basic things you need to start a project.

Cons

Not as feature rich and as cutomizable as some other bug tracking/project management tools like jira.

Verified Reviewer
Overall rating
  • Industry: Computer Software
  • Company size: 51–200 Employees
  • Used for 6-12 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 6.0 /10

OK bug issues reporting/ tracking platform

Reviewed on 2018/01/10

I have used other platforms like JIRA and I think it is more intuitive and it has better functions...

I have used other platforms like JIRA and I think it is more intuitive and it has better functions and integrations.

Pros

MantisBT is quite an easy-to-use platform for both technical and non-technical users, the reporting works, the tracking works.

Verified Reviewer
Overall rating
  • Company size: 11–50 Employees
  • Used Monthly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

I use it for tracking issues on software I develop

Reviewed on 2017/11/08

It's a free bug tracker software, nothing less, nothing more.

It's a free bug tracker software, nothing less, nothing more.

Pros

Mantis BT is easy to maintain, it is free, it is fast and really easy to customize. Requirements are standard php/mysql.

Cons

There are not so many plugins/extensions in the market. Also mobile applications for Android/iOS are missing (but still you can use the browser)

Verified Reviewer
Overall rating
  • Industry: Education Management
  • Company size: 201–500 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Product review

Reviewed on 2019/04/02

Tracking all it LMS issues

Tracking all it LMS issues

Pros

User friendly, data mitigation, supportive team

Cons

It is still the best tracking system software for tracking bugs.