---
description: Learn how Google Forms can help your business. GetApp provides users in South Africa with the most detailed information on software tools, prices and features.
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title: Google Forms Reviews, Prices & Ratings | GetApp South Africa 2026
---

Breadcrumb: [Home](/) > [Forms Automation Software](/directory/589/forms-automation/software) > [Google Forms](/software/112857/google-forms)

# Google Forms

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> Google Forms is a free form builder tool that enables users to create surveys and questionnaires online in order to collect and organize information
> 
> Verdict: Rated **4.7/5** by 11457 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of Google Forms

 Keep forms private by adjusting the sharing settings for each Google form and control who is able to view and edit information.&#10;&#10; Set up a questionnaire, send it to customers, and watch as the responses are recorded in real time into a spreadsheet.&#10;&#10;  Create questions and analyze results with the team with features for real-time collaboration, and create forms quicker without having to send multiple versions of the file.&#10;&#10; Google Forms' smart data validation rules help ensure that email addresses are properly formatted, data is correct, and that people receive the appropriate questions based on previous answers.&#10;&#10; All Google forms are responsive, meaning that users can create, edit, and respond to forms using any device such as a smartphone, tablet, or desktop computer.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.7/5** | 11457 Reviews |
| Ease of Use | 4.7/5 | Based on overall reviews |
| Customer Support | 4.4/5 | Based on overall reviews |
| Value for Money | 4.8/5 | Based on overall reviews |
| Features | 4.4/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Google

## Commercial Context

- **Starting Price**: US$0,00
- **Pricing model**:  (Free version available)
- **Pricing Details**: Google Forms is free as part of Google's online suite of tools, Google Workspace.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English, German
- **Available Countries**: Canada, Germany, United States

## Features

- API
- Access Controls/Permissions
- Anonymous Feedback
- Autofill
- Collaboration Tools
- Conditional Logic
- Customizable Branding
- Customizable Fields
- Customizable Forms
- Customizable Questions
- Customizable Templates
- Data Analysis Tools
- Data Capture and Transfer
- Data Import/Export
- Data Visualization
- Drag & Drop
- Dynamic Content
- Email Marketing
- Email Reminders
- Forms Creation & Design

## Integrations (107 total)

- ABC Trainerize
- AWeber
- Accredible
- Acuity Scheduling
- Agile CRM
- Airtable
- Asana
- Basecamp
- Bitly
- Box
- Brevo
- Calendly
- Chat for Jira Service Desk
- Chatwork
- ClickFunnels

... and 92 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Forms Automation Software](https://www.getapp.za.com/directory/589/forms-automation/software)

## Related Categories

- [Forms Automation Software](https://www.getapp.za.com/directory/589/forms-automation/software)
- [Data Collection Software](https://www.getapp.za.com/directory/707/data-collection/software)
- [Survey Software](https://www.getapp.za.com/directory/234/survey/software)

## Alternatives

1. [UmfrageOnline](https://www.getapp.za.com/software/131259/enquetes-maken) — 4.6/5 (1688 reviews)
2. [Jotform](https://www.getapp.za.com/software/10191/jotform-4-0) — 4.7/5 (2896 reviews)
3. [SurveyMonkey](https://www.getapp.za.com/software/2371/surveymonkey) — 4.6/5 (10461 reviews)
4. [123FormBuilder](https://www.getapp.za.com/software/90668/123contactform) — 4.4/5 (175 reviews)
5. [Formstack Forms](https://www.getapp.za.com/software/9460/formstack) — 4.0/5 (122 reviews)

## Reviews

### "Simple and Useful Tool for Online Surveys" — 5.0/5

> **Mosab** | *15 March 2026* | Computer Software | Recommendation rating: 10.0/10
> 
> **Pros**: I really appreciate how easy Google Forms is to use. The interface is intuitive, and creating surveys only takes a few minutes. Data collection is automatic and well-organized, which saves a lot of time. I also like the variety of features available, such as question types, sections, and automatic charts, making survey design flexible and simple.
> 
> **Cons**: One downside is that advanced customization options are limited. While the tool works great for basic surveys, more complex layouts or professional branding options are restricted. Additionally, Google Forms doesn’t offer dedicated customer support, which can be frustrating if you encounter an issue.
> 
> Overall, my experience has been very positive. Google Forms provides excellent value for money as it is completely free while offering essential features needed for surveys. It is easy to use, effective for data collection, and suitable for both personal and professional use. Employee scheduling or feedback collection can also be handled simply, making it a versatile tool for teams.

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### "Simple & Reliable" — 4.0/5

> **Nissam** | *24 May 2026* | Information Technology & Services | Recommendation rating: 9.0/10
> 
> **Pros**: Super easy \&amp; fast to use. Great Google Sheets integration, real-time collab, and free smart features.
> 
> **Cons**: \*\*Google Forms Cons:\*\*&#10;&#10;Limited design options, basic themes, file upload limits, and feels dated vs modern tools.
> 
> Google Forms is simple, reliable \&amp; effective for quick surveys and data collection, but feels basic and outdated in design.

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### "Google Forms is flawed but free and easy to use" — 3.0/5

> **Chris** | *16 February 2025* | Mental Health Care | Recommendation rating: 5.0/10
> 
> **Pros**: Forms are easy to make and edit.  Also comes free with our Google workstation subscription.
> 
> **Cons**: Too many workarounds are necessary to use this in a business setting
> 
> We use Google Forms because it is included with our Google workstation package. We needed forms for employees to fill out in a variety of situations.  Forms are easy and quick to make and edit, and easy for employees to find quickly and easily.  I like being able to export responses to a spreadsheet which I can customize for the information I want to show.  I do have frustrations with the limitation of the application, however.  It should be much easier to attach a signature.  There should be ways to condense the form so it takes up less space on the page; it is just too difficult to contain a lot of information per page.  Even simple questions, like name, take up a huge amount of space.  Also, there should be more options for different options for editing after submission.

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### "Easy to Use but Limited for Event Management" — 5.0/5

> **Verified Reviewer** | *08 May 2026* | Higher Education | Recommendation rating: 9.0/10
> 
> **Pros**: What I liked most about Google Forms was how quick and simple it was to create questionnaires and collect responses. The layout was clean, the link was easy to share, and people could fill it out without any complications. It worked well for basic sign‑ups and surveys, and everything updated in real time, which made tracking responses straightforward.
> 
> **Cons**: What I liked least about Google Forms was that it was too basic for managing events. It didn’t offer reminders, ticketing, or proper registration tracking, so I had to monitor everything manually. It worked for simple questionnaires, but it wasn’t organized enough to handle student activities or track who actually planned to attend.
> 
> My overall experience with Microsoft Forms was generally positive. It was simple to create questionnaires, collect responses, and share links with students. The layout was clean, and people could log in easily with their email to submit their information. It worked well for basic sign‑ups and surveys, but it didn’t offer the same level of event organization, reminders, or registration tracking that I needed for managing student activities.

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### "VERY USER FRIENDLY" — 5.0/5

> **Verified Reviewer** | *10 May 2026* | Civic & Social Organization | Recommendation rating: 10.0/10
> 
> **Pros**: Easy to use, free or low cost, simple collaboration, real-time response tracking, and integrates well with other Google tools. Great for surveys, registrations, and feedback collection.
> 
> **Cons**: Limited customization, fewer advanced reporting tools, and not ideal for complex workflows or detailed analytics.
> 
> Simple, user-friendly, and effective for collecting information quickly. very easy to use and great for surveys

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## Links

- [View on GetApp](https://www.getapp.za.com/software/112857/google-forms)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.getapp.de/software/112857/google-forms> |
| de-AT | <https://www.getapp.at/software/112857/google-forms> |
| en | <https://www.getapp.com/website-ecommerce-software/a/google-forms/> |
| en-AE | <https://www.getapp.ae/software/112857/google-forms> |
| en-AU | <https://www.getapp.com.au/software/112857/google-forms> |
| en-CA | <https://www.getapp.ca/software/112857/google-forms> |
| en-GB | <https://www.getapp.co.uk/software/112857/google-forms> |
| en-IE | <https://www.getapp.ie/software/112857/google-forms> |
| en-NZ | <https://www.getapp.co.nz/software/112857/google-forms> |
| en-SG | <https://www.getapp.sg/software/112857/google-forms> |
| en-ZA | <https://www.getapp.za.com/software/112857/google-forms> |
| es | <https://www.getapp.es/software/112857/google-forms> |
| es-CL | <https://www.getapp.cl/software/112857/google-forms> |
| es-CO | <https://www.getapp.com.co/software/112857/google-forms> |
| es-MX | <https://www.getapp.com.mx/software/112857/google-forms> |
| fr | <https://www.getapp.fr/software/112857/google-forms> |
| fr-BE | <https://fr.getapp.be/software/112857/google-forms> |
| fr-CA | <https://fr.getapp.ca/software/112857/google-forms> |
| nl | <https://www.getapp.nl/software/112857/google-forms> |
| nl-BE | <https://www.getapp.be/software/112857/google-forms> |
| pt | <https://www.getapp.com.br/software/112857/google-forms> |
| pt-PT | <https://www.getapp.pt/software/112857/google-forms> |

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