Office Chat Reviews

I work in Escrow and a lot of my co-workers are in another location and its easier to ask a quick question without having to send an email only to have it get lost in the sea of the other emails that we receive on an hourly basis. Using this sends a ping right away to the recipient and allow for my questions to get answer much quicker than sending an email

The only thing I don't like about it that the chat screen still shows old chats from employees who do not work at the company any longer and for some reason I can not find a way to remove them. All of our old chats are on my dashboard and I would like to remove them. If there is a way to remove them, I have not found it yet.

great in the office communication application
allows quick send and receive
takes huge files as well
reduces the formality in emails for office chats that are social and business
ease of use
presence of video and audio calls

still learning about the application. So far it beats many.

Ease of use, & speed to implementation. Very reasonable cost. The only software we found for chat that was inexpensive, easy to set up and use, & had no compatibility issues.

it's not as 'trackable' or auditable as email. From a data protection standpoint, & also for legal forensics, it would be nice to have a permanent archive that is easy to access for admins. I don't this that Office Chat offers this.

This chat tool promotes a good environment and a faster communication between co-workers. The GIFs and emojis make it fun while working.

Its design is plain and simple, it would be nice if the chat window could be more flexible by personalizing it as we wish.

Really good office chat platform that allows file attachments/transfer which is mega handy for our staff.

Have waited quite a while for customer support at times. Pop-up notifications would be a good addition too.

One of the best features of Office Chat is its ability to organize and categorize multiple group chats within the program. While Office Chat is great for invidual conversations and threads, it takes the confusion and difficulties that group chats may present out of the equation and simplifies the ability to enter them as well as manage them from a distance.

There is little artistic style/aestetic style to Office Chat, with little ability for users to customize this. While it's a relatively small complaint in the grand scheme of things, this lack of visual awareness may confuse new users.

I like the fact that we can chat easily even on our laptops and not only have to use our phones everytime we want to chat or talk about something .

There is nothing I don't like I like the fact that I can chat even if i'm in the office or out of the office so its convenient and working great for me

It is very easy to use! I love that you can send files to other people very easily!

I had a few times where I had an unread message and did not know where it was - BUT customer support helped me find it very easily!

I like this product as recently my institution has chosen to move away from blackboard which we used for Instant messaging. Office chat is simple and easy to use.

It can be difficult to locate your chat history. Thus far that is my only complaint as we have only used the system for a small time.

communicate messages to the team in a secure manner from abroad. Emojis are fantastic, and I love the document attachment! I also appreciate the ability to designate communication as necessary. It has also been beneficial to be able to set up accounts for each group we work with.

I can't erase older and unnecessary messages but it's manageable.

We have a home office with multiple satellite offices around the country and in England. With Office Chat we are able to quickly connect with each other. The fact that we can send attachments has made life so much easier.

I am not a fan of the software installation. It can be rather cumbersome at times. Sometimes when you open a ticket it is not addressed for 12-24 hours.

Very easy to use and very helpful to communicate. It replaced a messenger that was free but discontinued. We are in a small office and it helps communicate with the other employees without having to discuss confidential matters out loud or get a point addressed without interrupting the other employee while they are with a client. It helps us be more productive.

We do not use all of the features, which is fine because we are a small office. We just wanted to keep communication and share information or documents with each other.

Straight forward and simple application. Works like any text chat system. Easy to communicate with other members easily.

With respect to the PHONE application, I would appreciate being able to silence notifications when messages are sent in certain groups. Having my phone vibrate every single instance a chat message is sent in a chat group I am in (though may just be monitoring, not even actively participating in) is obnoxious at times. Being able to have a notifications occur only if a new message hasn't occurred in "x" time interval, or just silence all together for certain groups would be appreciated. However, if this feature is already available it is not readily apparent to me.

Our employees most appreciate that you can download it as an App on your phone, so you can keep in touch and communicate even when away from the office.

On rare occasion, the messages can lag and cause a mix in communication. Also starting a new conversation to a new co-worker sometimes wouldn't show what you had sent so it was unlcear if you had sent the message.

Very easy to use and setup. It has lots of features that are available for users to implement. Creating chat groups are so easy and are highly customisable which appeals to lots of people. There are also lots of function beside text chatting.

Sometimes this software have issues with syncing messages on different platforms and can have problems with sharing videos or gifs.

The app is very reliable and offers great futures.

The only thing I wish it had is to change your status example - away, out to lunch, busy, do not disturb and etc... and let the user know when you are away when they send you a message.

Easy to access and not too much loading and save a lot of time

A bit easier interface and shortcuts would be perfect

Office Chat can do Voice, Video & Screen Sharing, which is super convenient. It's so easy to set up, our company used to use Skype, but now we prefer Skype.

Basically, I love every function of Office Chat. I just hope it could provide more Moji choice, we love to use Moji to chat.

Able to message co workers in our other offices. They now have the emojis and gif functionality which is awesome when you want to have fun messages with your co workers. Also love read receipt function when you need to know if others have read the important messages.

If you are busy working and a message box pops up, you will start typing in the box instead of where you were working. Very annoying.

So easy to use and pops up when we need it to. The The emoji’s and pictures make the conversations fun

It seems like it may be a little memory hungry.

I like the fact that users can post their own unique photo or ID to personalize the screen

My biggest complaint is that if someone gets to work and forgets to open their app on their desktop, sending them a message is pointless. Also, I would like the phone app to allow me to sign in with my fingerprint and not have to remember my password, which I am not very good at doing.

Easy and enhances internal admin communication and facilitates training.

Would like option to have email notification as an option. We could utilize across company better, but still great.