Hoteliga

4.9 (99)
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Cloud based PMS, channel manager & booking engine for hotels

Overall rating

4.9 /5
(99)
Value for Money
4.9/5
Features
4.7/5
Ease of Use
4.9/5
Customer Support
5.0/5

100%
recommended this app
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99 Reviews

VICTORIA
Overall rating
  • Industry: Hospitality
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

GREAT CUSTOMER SERVICE AND PRICE

Reviewed on 2019/10/11

GREAT EXPERIENCE, ALL IN ONE, CHANNEL MANAGER, BOOKING ENGINE, PMS, CALENDAR , ETC.
WORKS...

GREAT EXPERIENCE, ALL IN ONE, CHANNEL MANAGER, BOOKING ENGINE, PMS, CALENDAR , ETC.
WORKS VERY GOOD FOR A GOOD PRICE.

Pros

CUSTOMER SERVICE, ALL IN ONE, AND GOOD PRICE

Cons

HOTELIGA DONT HAVE AN APP. MENUS ARE SOMETIMES CONFUSING. IT IS NECESSARY TO UPDATE CHANGES IN DIFFERENT PAGES OR TABS. THE TOOL IS NOT EASY TO MANAGE AT 100%.
THERE ARE TOO MANY DIFFERENT OPTIONS OR MENUS TO CHANGE THE SAME THING.

Athena
Overall rating
  • Industry: Hospitality
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Overall a great tool for small businesses.

Reviewed on 2022/09/30

Pros

Hoteliga offers an All In One system, easy to use and equipped with all the basic and necessary features.

Cons

The channel manager needs some improvement.

Response from Hoteliga

Dear Athena,
thank you for your review! It is our pleasure to hear your feedback and we are happy to have you in our team!
Best regards,
Eva from hoteliga team

Valentina
Overall rating
  • Industry: Hospitality
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Hoteliga Review

Reviewed on 2019/10/31

Pros

Ease of use
Cloud based
Customer Support

Cons

Yield Management needs to be implemented

Elena
Overall rating
  • Industry: Hospitality
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

satisfied

Reviewed on 2022/09/27

Pros

Is easy to use but sometimes is slow but this is not so important.

Cons

Some times is slow, but this is not so important.

Response from Hoteliga

Dear Elena,
thank you for your kind review! It is our pleasure to hear your feedback.
Best regards,
Eva from hoteliga team

Nikolas
Overall rating
  • Industry: Hospitality
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Happy to work with Hoteliga

Reviewed on 2020/12/18

Easy to manage reservations & setting prices

Easy to manage reservations & setting prices

Pros

Not very steep learning curve, staff always willing to help, offers many features

Cons

Perhaps adding a few more report types, although if I do mention this to the Hoteliga team they will do it asap.

Response from Hoteliga

Dear Nikolas,
thank you for your kind review!
We are very happy to work with you and Greece U Around team!

Amalia
Overall rating
  • Industry: Hospitality
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Couldn't be better!

Reviewed on 2016/09/16

We are a company based in Greece that manages different types of vacation rentals and hotels. We...

We are a company based in Greece that manages different types of vacation rentals and hotels. We had many experiences with "similar" though old fashion programmes in the past, since we are in the hotel industry more than 15 years. We decided to change and try Hoteliga product and after two years of cooperation with Hoteliga, we definetly recommend this program for its ease of access, for the ease of the program and the customer service.
Thank you!
Highly recommended!
Amalia Thanou
Owner of Philoxenia Collection
Santoini, Greece

Pros

ease of access, ease of use, ease to control

Cons

havent thought of that :)

Stefan
Overall rating
  • Industry: Hospitality
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

One Stop Shop

Reviewed on 2020/12/16

Great team to deal with

Great team to deal with

Pros

We use Hoteliga for all our PMS, Booking Engine and Channel Manager needs - it's great it seamlessly integrates

Cons

No complaints so far, seems to work how we want it to

Response from Hoteliga

Thank you for your review! It is a pleasure working with you and St Athans Hotel team!

Argy
Overall rating
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support

This software has transformed the way our business works. Easy to learn, fast and flexible!

Reviewed on 2017/08/28

Pros

Very easy to use even for our novice users, instant support whenever you need it, its features get updated all the time with new things that you really need. The developers behind it are always there to listen to your needs and implement quickly all the necessary changes. I can't really think of anything to write down as a con because whenever I have a problem and discuss it with the developers they do their best to solve it

Giorgos
Overall rating
  • Industry: Hospitality
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Akti dimis review

Reviewed on 2022/09/21

I use hoteliga as my main hotel software and im very happy with that.

I use hoteliga as my main hotel software and im very happy with that.

Pros

The fact that it is a cloud softaware and i can log in wherever i am with my codes.

Cons

We had some issues with the reports that could never be fixed

Afedoulis
Overall rating
  • Industry: Hospitality
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Perfect but need to change some small tips

Reviewed on 2022/09/20

Pros

Channel manager because i earn a lot of hours from our job and my life!!

Cons

Channel Manager, calendar and settings of channel manager. Please change at the domain of receipts invoice automatic update when we write the Vat Number if customer.

Abdulla
Overall rating
  • Industry: Hospitality
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

One of the best.

Reviewed on 2016/10/02

Throughout the few years we've been working with Hoteliga we've had the best experience possible....

Throughout the few years we've been working with Hoteliga we've had the best experience possible. Their costumer support is available around the clock to help us with all the technical problems we've had, their software is very user friendly and we got used to it very quickly, and most importantly they offer the lowest price in their competitors.

Pros

Great price, amazing costumer support, best value possible.

Eszter
Overall rating
  • Industry: Hospitality
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Flexible and helpful

Reviewed on 2017/01/05

The biggest attraction is the price but this doesn't affect the functionality. The system is easy...

The biggest attraction is the price but this doesn't affect the functionality. The system is easy to use and learn but can handle complicated reservations. The support staff is always available to help during setup and operation, explaining how it works and not just sending out manuals. We found that they are very willing to do bigger development as well and minor changes if it is required, e.g. adding more payment options, reports etc.

Pros

value for money, easy to learn, mobile friendly

Cons

could be connected to more OTAs

Valentina
Overall rating
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support

All round great PMS!

Reviewed on 2017/11/30

Pros

Online
Easy to use
Great customer service
Nice graphics
All in one : channel manager, booking engine & pos
Device friendly
-

Cons

We are waiting for a connection with a restaurant/bar software to be able to charge in rooms. Yield management would be a great add on as well as some small corrections on some reports with regards to payments on the calendar.

Kyriakos
Overall rating
  • Industry: Hospitality
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Easy and friendly

Reviewed on 2019/09/19

Pros

It easy to use, skype lessons to learn programs capabilities are short and easy to understand.

Cons

Some minor fixes where needed ( Aplying restrictions to single price catalogs) but after a request to the team changes where made and now its close to 100% for my needs!

chris
Overall rating
  • Industry: Hospitality
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Hoteliga_Review

Reviewed on 2019/05/24

We installed for 3 complexes all ranging between 7 apartments and 40 apartments, the seemless...

We installed for 3 complexes all ranging between 7 apartments and 40 apartments, the seemless integration between booking engine, channel manager and PMS could not work better and I would highly recommend this is the software to use and rep the person to speak with!

Pros

Customer support is amazing, Executive could not be more helpful.
The software is very logical with varied options and funcionality, good reporting and visually gives you useful statistics.

Cons

We have been using it for 3 months, previously Navision, and have found nothing we cannot do or don't like!

Hotel
Overall rating
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support

You will fall in love with Hoteliga instantly!

Reviewed on 2015/03/31

Hoteliga is so user-friendly, and we in our hotel find their service to be very responsive to...

Hoteliga is so user-friendly, and we in our hotel find their service to be very responsive to questions and problems. The staff at Hoteliga have impressed us with their dedication and great service and have gone above and beyond in helping us. We constantly receive phone calls and e-mails from their staff to make sure that everything is fine and if we need any help (which is great!) The software is still in the development stage, and they keep adding new features and options on a daily basis to make it as easy and as handy as possible. However, it offers more than what we need! Hoteliga can also be accessed from any computer point or even better: directly from your mobile phone as long as you have an internet connection! Upon request you can also enable the automatic-booking feature with websites such as booking.com which will add the new reservations automatically to your calendar without lifting a finger! The graphics of the software interface are customizable and very easy to use. We are more than pleased with Hoteliga!

Miles
Overall rating
  • Industry: Hospitality
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Hoteliga Software Review

Reviewed on 2016/08/10

We acquired this product in May this year, and with the generous help and training by the customer...

We acquired this product in May this year, and with the generous help and training by the customer service representative we were able to set it up and with ease menage our hotel reservations and customer data.
Great feature of the product is that it works seamlessly with other booking companies, in our case, booking.com.
After a short learning period we find it to be an essential tool for any hotel business.
Considering all the available features of the product such as customer data, billing, various reports and connectivity to the other systems, we highly recommend this product to anyone in the hotel business.

Pros

- Intuitive
- Functional
- Multifaceted
- Easy to use

Cons

None

Panagiotis
Overall rating
  • Industry: Hospitality
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Excellent!

Reviewed on 2016/10/17

Hoteliga is really easy to use and offers many features. The customer support provided by Hoteliga...

Hoteliga is really easy to use and offers many features. The customer support provided by Hoteliga is exceptional! An ideal solution for hospitality businesses.

Pros

- Support
- Adaptability
- Features

VASO
Overall rating
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support

hoteliga!

Reviewed on 2014/09/12

Hoteliga is a great hotel management software!

It is very easy to use. We needed only a few...

Hoteliga is a great hotel management software!

It is very easy to use. We needed only a few minutes to customize it to our needs. It is so easy one basically needs no training, even though hoteliga team is always there to help.
It helped us organize and keep track of every day operations. Reports and statistics and very nice and useful. The dashboard and the calendar and very clear and user friendly. The best thing for us is that we can work from anywhere, anytime and I that it works also from tablet. It is also very cost effective!
The customer service and support is professional and hoteliga team always responds fast to all our questions.
They constantly create new features and functionality.
I highly recommend this product! It is perfect for us!
Thank you hoteliga team.

Josephine
Overall rating
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support

The software is easy to use and the customer service we have received has been outstanding.

Reviewed on 2015/06/03

The key to the success of Hoteliga is communication. I know that whenever I have a question, a...

The key to the success of Hoteliga is communication. I know that whenever I have a question, a problem or something won't work the way I need it to, there is always somebody available to listen, understand and then solve the problem, answer the question or build a new function if necessary!
The system is really easy to use and needs no complicated training or experience.
Not everything has worked exactly as we have needed it to specifically but the great advantage of coming onboard at this time has been that we have been able to 'tailor make' the system to meet our needs.
I cannot recommend Hoteliga highly enough.

OLGA
Overall rating
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support

SO EASY !!!100% RECOMMENDABLE

Reviewed on 2017/08/24

Pros

IS ONLINE/CLOUD,SO YOU CAN DO ANYTHING FROM ANYWHERE...!
ORGANIZE EVERYTHING .. CONTROL EVERYTHING.. SOLUTIONS FOR ANYTHING YOU ASK.. STATISTICS AND SO LOTS MORE.THE MOST IMPORTANT IS THE CUSTOMER SUPPORT AND HOW HELPFUL IS THE CUSTOMER CARE TO CREATE NEW

Petros
Overall rating
  • Industry: Hospitality
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

I really could not be more happy with hoteliga, incredibly useful and the support is A++

Reviewed on 2017/07/07

Pros

It provides me with the best level of organizing, has made the day to day operation of my small hotel so easy. Definitely the right tool for me.

Vasilis
Overall rating
  • Industry: Hospitality
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Congratulatory message to HOTELIGA

Reviewed on 2016/07/06

The programm is better than other programms and the staff is always helpful. With pleasure i will...

The programm is better than other programms and the staff is always helpful. With pleasure i will recommended to other colleagues

MICHALIS
Overall rating
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support

oteliga web-based hotel management system is very user friendly

Reviewed on 2015/05/15

oteliga web-based hotel management system is very user friendly, very easy to use and practical,...

oteliga web-based hotel management system is very user friendly, very easy to use and practical, reliable, it covers all our needs and the cost is very low. Customer service is very good and helps us with anything we need. Hoteliga is perfect for our Luxury hotel, I would like to recommend hoteliga to everyone in the hotel industry.

Stratos
Overall rating
  • Review Source

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  • Ease of Use
  • Customer Support

The best tool to organize your Hotel

Reviewed on 2015/06/12

We decide to cooperate with Hoteliga without any previous experience with pms.
The software is very...

We decide to cooperate with Hoteliga without any previous experience with pms.
The software is very simple and user friendly. We organized easily the plan for our rooms and the reservations. The service from the company is what every hotel manager requires. I highly recommend hoteliga for all the hoteliers.