Hoteliga Reviews

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99 Reviews
- Industry: Hospitality
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
GREAT CUSTOMER SERVICE AND PRICE
Reviewed on 2019/10/11
GREAT EXPERIENCE, ALL IN ONE, CHANNEL MANAGER, BOOKING ENGINE, PMS, CALENDAR , ETC.
WORKS...
GREAT EXPERIENCE, ALL IN ONE, CHANNEL MANAGER, BOOKING ENGINE, PMS, CALENDAR , ETC.
WORKS VERY GOOD FOR A GOOD PRICE.
Pros
CUSTOMER SERVICE, ALL IN ONE, AND GOOD PRICE
Cons
HOTELIGA DONT HAVE AN APP. MENUS ARE SOMETIMES CONFUSING. IT IS NECESSARY TO UPDATE CHANGES IN DIFFERENT PAGES OR TABS. THE TOOL IS NOT EASY TO MANAGE AT 100%.
THERE ARE TOO MANY DIFFERENT OPTIONS OR MENUS TO CHANGE THE SAME THING.
- Industry: Hospitality
- Company size: Self Employed
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Overall a great tool for small businesses.
Reviewed on 2022/09/30
Pros
Hoteliga offers an All In One system, easy to use and equipped with all the basic and necessary features.
Cons
The channel manager needs some improvement.
Response from Hoteliga
Dear Athena,
thank you for your review! It is our pleasure to hear your feedback and we are happy to have you in our team!
Best regards,
Eva from hoteliga team
- Industry: Hospitality
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Hoteliga Review
Reviewed on 2019/10/31
Pros
Ease of use
Cloud based
Customer Support
Cons
Yield Management needs to be implemented
- Industry: Hospitality
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
satisfied
Reviewed on 2022/09/27
Pros
Is easy to use but sometimes is slow but this is not so important.
Cons
Some times is slow, but this is not so important.
Response from Hoteliga
Dear Elena,
thank you for your kind review! It is our pleasure to hear your feedback.
Best regards,
Eva from hoteliga team
- Industry: Hospitality
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Happy to work with Hoteliga
Reviewed on 2020/12/18
Easy to manage reservations & setting prices
Easy to manage reservations & setting prices
Pros
Not very steep learning curve, staff always willing to help, offers many features
Cons
Perhaps adding a few more report types, although if I do mention this to the Hoteliga team they will do it asap.
Response from Hoteliga
Dear Nikolas,
thank you for your kind review!
We are very happy to work with you and Greece U Around team!
- Industry: Hospitality
- Company size: 11–50 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Couldn't be better!
Reviewed on 2016/09/16
We are a company based in Greece that manages different types of vacation rentals and hotels. We...
We are a company based in Greece that manages different types of vacation rentals and hotels. We had many experiences with "similar" though old fashion programmes in the past, since we are in the hotel industry more than 15 years. We decided to change and try Hoteliga product and after two years of cooperation with Hoteliga, we definetly recommend this program for its ease of access, for the ease of the program and the customer service.
Thank you!
Highly recommended!
Amalia Thanou
Owner of Philoxenia Collection
Santoini, Greece
Pros
ease of access, ease of use, ease to control
Cons
havent thought of that :)
- Industry: Hospitality
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
One Stop Shop
Reviewed on 2020/12/16
Great team to deal with
Great team to deal with
Pros
We use Hoteliga for all our PMS, Booking Engine and Channel Manager needs - it's great it seamlessly integrates
Cons
No complaints so far, seems to work how we want it to
Response from Hoteliga
Thank you for your review! It is a pleasure working with you and St Athans Hotel team!
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
This software has transformed the way our business works. Easy to learn, fast and flexible!
Reviewed on 2017/08/28
Pros
Very easy to use even for our novice users, instant support whenever you need it, its features get updated all the time with new things that you really need. The developers behind it are always there to listen to your needs and implement quickly all the necessary changes. I can't really think of anything to write down as a con because whenever I have a problem and discuss it with the developers they do their best to solve it
- Industry: Hospitality
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Akti dimis review
Reviewed on 2022/09/21
I use hoteliga as my main hotel software and im very happy with that.
I use hoteliga as my main hotel software and im very happy with that.
Pros
The fact that it is a cloud softaware and i can log in wherever i am with my codes.
Cons
We had some issues with the reports that could never be fixed
- Industry: Hospitality
- Company size: 2–10 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Perfect but need to change some small tips
Reviewed on 2022/09/20
Pros
Channel manager because i earn a lot of hours from our job and my life!!
Cons
Channel Manager, calendar and settings of channel manager. Please change at the domain of receipts invoice automatic update when we write the Vat Number if customer.
- Industry: Hospitality
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
One of the best.
Reviewed on 2016/10/02
Throughout the few years we've been working with Hoteliga we've had the best experience possible....
Throughout the few years we've been working with Hoteliga we've had the best experience possible. Their costumer support is available around the clock to help us with all the technical problems we've had, their software is very user friendly and we got used to it very quickly, and most importantly they offer the lowest price in their competitors.
Pros
Great price, amazing costumer support, best value possible.
- Industry: Hospitality
- Company size: 11–50 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Flexible and helpful
Reviewed on 2017/01/05
The biggest attraction is the price but this doesn't affect the functionality. The system is easy...
The biggest attraction is the price but this doesn't affect the functionality. The system is easy to use and learn but can handle complicated reservations. The support staff is always available to help during setup and operation, explaining how it works and not just sending out manuals. We found that they are very willing to do bigger development as well and minor changes if it is required, e.g. adding more payment options, reports etc.
Pros
value for money, easy to learn, mobile friendly
Cons
could be connected to more OTAs
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
All round great PMS!
Reviewed on 2017/11/30
Pros
Online
Easy to use
Great customer service
Nice graphics
All in one : channel manager, booking engine & pos
Device friendly
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Cons
We are waiting for a connection with a restaurant/bar software to be able to charge in rooms. Yield management would be a great add on as well as some small corrections on some reports with regards to payments on the calendar.
- Industry: Hospitality
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Easy and friendly
Reviewed on 2019/09/19
Pros
It easy to use, skype lessons to learn programs capabilities are short and easy to understand.
Cons
Some minor fixes where needed ( Aplying restrictions to single price catalogs) but after a request to the team changes where made and now its close to 100% for my needs!
- Industry: Hospitality
- Company size: 11–50 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Hoteliga_Review
Reviewed on 2019/05/24
We installed for 3 complexes all ranging between 7 apartments and 40 apartments, the seemless...
We installed for 3 complexes all ranging between 7 apartments and 40 apartments, the seemless integration between booking engine, channel manager and PMS could not work better and I would highly recommend this is the software to use and rep the person to speak with!
Pros
Customer support is amazing, Executive could not be more helpful.
The software is very logical with varied options and funcionality, good reporting and visually gives you useful statistics.
Cons
We have been using it for 3 months, previously Navision, and have found nothing we cannot do or don't like!
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Review Source
Overall rating
- Ease of Use
- Customer Support
You will fall in love with Hoteliga instantly!
Reviewed on 2015/03/31
Hoteliga is so user-friendly, and we in our hotel find their service to be very responsive to...
Hoteliga is so user-friendly, and we in our hotel find their service to be very responsive to questions and problems. The staff at Hoteliga have impressed us with their dedication and great service and have gone above and beyond in helping us. We constantly receive phone calls and e-mails from their staff to make sure that everything is fine and if we need any help (which is great!) The software is still in the development stage, and they keep adding new features and options on a daily basis to make it as easy and as handy as possible. However, it offers more than what we need! Hoteliga can also be accessed from any computer point or even better: directly from your mobile phone as long as you have an internet connection! Upon request you can also enable the automatic-booking feature with websites such as booking.com which will add the new reservations automatically to your calendar without lifting a finger! The graphics of the software interface are customizable and very easy to use. We are more than pleased with Hoteliga!
- Industry: Hospitality
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Hoteliga Software Review
Reviewed on 2016/08/10
We acquired this product in May this year, and with the generous help and training by the customer...
We acquired this product in May this year, and with the generous help and training by the customer service representative we were able to set it up and with ease menage our hotel reservations and customer data.
Great feature of the product is that it works seamlessly with other booking companies, in our case, booking.com.
After a short learning period we find it to be an essential tool for any hotel business.
Considering all the available features of the product such as customer data, billing, various reports and connectivity to the other systems, we highly recommend this product to anyone in the hotel business.
Pros
- Intuitive
- Functional
- Multifaceted
- Easy to use
Cons
None
- Industry: Hospitality
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Excellent!
Reviewed on 2016/10/17
Hoteliga is really easy to use and offers many features. The customer support provided by Hoteliga...
Hoteliga is really easy to use and offers many features. The customer support provided by Hoteliga is exceptional! An ideal solution for hospitality businesses.
Pros
- Support
- Adaptability
- Features
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Review Source
Overall rating
- Ease of Use
- Customer Support
hoteliga!
Reviewed on 2014/09/12
Hoteliga is a great hotel management software!
It is very easy to use. We needed only a few...
Hoteliga is a great hotel management software!
It is very easy to use. We needed only a few minutes to customize it to our needs. It is so easy one basically needs no training, even though hoteliga team is always there to help.
It helped us organize and keep track of every day operations. Reports and statistics and very nice and useful. The dashboard and the calendar and very clear and user friendly. The best thing for us is that we can work from anywhere, anytime and I that it works also from tablet. It is also very cost effective!
The customer service and support is professional and hoteliga team always responds fast to all our questions.
They constantly create new features and functionality.
I highly recommend this product! It is perfect for us!
Thank you hoteliga team.
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Review Source
Overall rating
- Ease of Use
- Customer Support
The software is easy to use and the customer service we have received has been outstanding.
Reviewed on 2015/06/03
The key to the success of Hoteliga is communication. I know that whenever I have a question, a...
The key to the success of Hoteliga is communication. I know that whenever I have a question, a problem or something won't work the way I need it to, there is always somebody available to listen, understand and then solve the problem, answer the question or build a new function if necessary!
The system is really easy to use and needs no complicated training or experience.
Not everything has worked exactly as we have needed it to specifically but the great advantage of coming onboard at this time has been that we have been able to 'tailor make' the system to meet our needs.
I cannot recommend Hoteliga highly enough.
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
SO EASY !!!100% RECOMMENDABLE
Reviewed on 2017/08/24
Pros
IS ONLINE/CLOUD,SO YOU CAN DO ANYTHING FROM ANYWHERE...!
ORGANIZE EVERYTHING .. CONTROL EVERYTHING.. SOLUTIONS FOR ANYTHING YOU ASK.. STATISTICS AND SO LOTS MORE.THE MOST IMPORTANT IS THE CUSTOMER SUPPORT AND HOW HELPFUL IS THE CUSTOMER CARE TO CREATE NEW
- Industry: Hospitality
- Company size: 2–10 Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
I really could not be more happy with hoteliga, incredibly useful and the support is A++
Reviewed on 2017/07/07
Pros
It provides me with the best level of organizing, has made the day to day operation of my small hotel so easy. Definitely the right tool for me.
- Industry: Hospitality
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Congratulatory message to HOTELIGA
Reviewed on 2016/07/06
The programm is better than other programms and the staff is always helpful. With pleasure i will...
The programm is better than other programms and the staff is always helpful. With pleasure i will recommended to other colleagues
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Review Source
Overall rating
- Ease of Use
- Customer Support
oteliga web-based hotel management system is very user friendly
Reviewed on 2015/05/15
oteliga web-based hotel management system is very user friendly, very easy to use and practical,...
oteliga web-based hotel management system is very user friendly, very easy to use and practical, reliable, it covers all our needs and the cost is very low. Customer service is very good and helps us with anything we need. Hoteliga is perfect for our Luxury hotel, I would like to recommend hoteliga to everyone in the hotel industry.
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Review Source
Overall rating
- Ease of Use
- Customer Support
The best tool to organize your Hotel
Reviewed on 2015/06/12
We decide to cooperate with Hoteliga without any previous experience with pms.
The software is very...
We decide to cooperate with Hoteliga without any previous experience with pms.
The software is very simple and user friendly. We organized easily the plan for our rooms and the reservations. The service from the company is what every hotel manager requires. I highly recommend hoteliga for all the hoteliers.