NinjaCat Reviews

The platform is fairly customizable to any needs we or a client may have. Templates are easy to create and it's helpful to be able to use one template for multiple clients/reports just by toggling between them. The integrations work seamlessly and there are plenty of metrics and dimensions to choose from. If a particular dimension is not available, it's helpful to calculate custom dimensions. If you have a basic understanding in the platforms you're integrating, Ninjacat should be fairly easy to understand.

The process of scheduling reports is a little more complicated than I would like. Therefore we haven't used that feature much. It would also be helpful if the interactive dashboard had the ability to compare metrics to prior period/year. This feature is still in beta at the time of this review so hopefully that function will be available in the future.

I love how it provides one interface for everything I need with easy access.

I have found nothing I do not like about this software.

It allows us to share with our clients their total ad spend & total conversions. Tracking & notifing for phone calls allows us to show our clients that the program we run is successful.

It doesn't integrate with email platforms like aweber and mailchimp. We have to use third party tools to connect them which don't work often.

The best part about ninja cat is the new Shinobi reporting functionality.

The least favorite part of this software is the customization restrictions that inevitably arise.

The flexibility is great, I do really enjoy working with the platform as it has helped us overcome a lot of struggles with reporting.

It can really quickly be hard to navigate between reports & templates, could use a tagging system.

The report templates have a ton of flexibility and customizable options so no 2 reports look the same. Can be completely white labeled for your company or agency with logos and colors.

Account maintenance en mass (i.e. account manager changes / account group changes / account media channels) requires a custom solution/service vs. out of the box mass update functionality. No ability to view double click display ad images yet.

The design is fairly easy to use and most integrations are fairly straightforward. New integrations come out pretty quickly which is nice

It doesn't have all the dimensions and metrics that we need, specifically the Yext integration which is useless. Also nothing for LinkedIn company pages

Ninjacat is one of the best solutions we have seen for digital marketing reports without having to use lots of custom scripts to transfer data between platforms.

Price can be an issue when starting out but is good value with scale

I liked that this software provides performance "reports" for facebook or other areas and shows the traffic and likes and any kind of marketing strategy a business or one person LLC would like. I also really like the tracking phone leads because it gives how long we talked.

The least thing I like about this software is sometimes the clicks or cost may not add up correctly with manual figures. However, this could be a user error or not understanding the product.

Automation, integrated call tracking, and dashboards. The automation function in Ninja Cat is something we couldn't live without, it speeds up everything from our own analysis to client facing reporting.

I wish that some of the modules were a little more granular in their control and what our display options are. I'd also like to see tighter integration and data segregation with the AdWords call tracking function.

I think that the best thing about Ninjacat is how easy it is to use. It is simple and as long as it is setup correctly, the reports look great. They are also looking for ways to improve their functionality. Overall a very user-friendly experience.

I think that the biggest disadvantage is the filtering options. If you are working with a bunch of accounts and need to sort them out, there is currently not many ways to do this. The biggest problem is the loading times. It loads very slowly if there is a bunch of data.

Template-based reports that we can quickly roll out for new clients. Going forward we're excited about the new user interface, more flexible template designer, templated dashboards, and additional data sources.

The report templating has been a bit difficult to manage and graphing choices have been limited but the new template designer looks like it's going to be great. Likewise the user management had some things I didn't like about it but those have been largely addressed.

I love the ability to add notes to the PDF reports, which allows us to be transparent with our clients about how we're working on their campaigns. It frees up time because we can supplement these reports for phone meetings.

I wish the accounts, monitoring, and reporting sections were accessible by clicking on a specific account instead of having to go to each section and then searching for the account. It'd be nice to have a dashboard for each property.

Software is great..reporting is easy to replicate and roll-out for new customers

Dashboard has less functionality that can be customized.

The ability to connect third-party accounts into the platform to pull data and report on it, all in one place is awesome.

At times the integrations would fail and there wasn't a trigger to go back in to reconnect them before a report was sent.

The UI is beautiful and setting up a an account is very quick and easy. Anytime we've had an issue the customer support team is on it with quick responses and solved issues.

Some of the account and report setup isn't intuitive and forces us to go into a few different places in order to successfully setup the account.

The tool has given me much faster access to advertising data across all our platforms, making reporting and analysis much easier. Our primary use case is to access the data via Ninjacat's new API and store it in our data warehouse for integration and deeper analysis purposes.

The API authentication process is quite cumbersome and difficult to adapt to. While it might be a more secure method, it slowed down our onboarding experience quite a bit.

Streamline all your marketing data on one platform, you can spot trends a lot easier as well as bottlenecks.

Connecting multiple users from one account can be tricky so can integrating data from certain platforms but support is very helpful.

Saves huge amount of time to focus on actionable recommendations for clients rather than building reports.

Some restrictions with date ranges to achieve exactly what I'm after 100% of the time but all feature requests have been listened to and implemented extremely quickly so I'm sure this product will keep on getting better and better.

I love being able to quickly check out how our campaigns are performing and understand where our efforts are best directed.

I haven't been able to find a mobile app for this software which in my use case would make my life so much easier.