Uplisting

4.7 (124)
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The all-in-one project management system to save you time.

Overall rating

4.7 /5
(124)
Value for Money
4.7/5
Features
4.5/5
Ease of Use
4.6/5
Customer Support
4.7/5

94%
recommended this app
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124 Reviews

Rahul
Rahul
Overall rating
  • Industry: Real Estate
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Uplisting is the next big thing in the STR PMS space!

Reviewed on 2023/06/25

Have absolutely loved it

Have absolutely loved it

Pros

Great customer support, intuitive UI, love iot!

Cons

The software is comparatively new, but they are growing so well! They'll leave the comp far behind

Alternatives Considered

OwnerRez, Guesty and Hospitable.com

Reasons for Switching to Uplisting

Great price, great product!
John
Overall rating
  • Industry: Real Estate
  • Company size: Self Employed
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Very Good Channel Management Platform

Reviewed on 2024/03/04

Overall it been a very pleasant experience using Uplisting and have really made life easier.

Overall it been a very pleasant experience using Uplisting and have really made life easier.

Pros

Good customer service and compare eviivo much easier to use

Cons

Cannot check guest in and out via the app but only desktop

megan
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 4.0 /10

Channel manager with issues

Reviewed on 2024/01/17

overall ok it is helpful and it does reduce time.

overall ok it is helpful and it does reduce time.

Pros

we like that almost everything can be shown in the one place

Cons

Data doesnt pull correctly, VRBO wont link with account, had multiple accounts of the help bots and people not understanding whats being said. People in the team cant get full access despite being given full access meaning they can only see the calander not the whole screen as the owner

Adam
Overall rating
  • Industry: Hospitality
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Buy this instead of paying 20% to an Airbnb/VRBO manager

Reviewed on 2023/06/28

We are able to automate almost every aspect of the Airbnb/VRBO process from check-in to automated...

We are able to automate almost every aspect of the Airbnb/VRBO process from check-in to automated review asks and review leaving, cleaning, dynamic pricing etc.

Pros

Uplisting makes our jobs coordinating guest check-ins/cleanings simple and allows us to only communicate with guests for nice things instead of routine things that Uplisting automates. Cleanings, door codes, communications, everything is automated through Uplisting and we love it for coordinating VRBO, Airbnb etc. Uplisting even lists you on VRBO automatically using your Airbnb listing info, which instantly gets you 20-40% more bookings!

Cons

The previous messaging app was not very full featured, however since the new releases put out in the last year, the messaging app is amazing now.

Reasons for Choosing Uplisting

Guesty was getting too expensive and Uplisting offered better options

Switched From

Guesty

Reasons for Switching to Uplisting

Uplisting offered to best options, stability and value
Lisa
Overall rating
  • Industry: Hospitality
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Moving on UPlisting!

Reviewed on 2023/04/24

I have found that everyone on the UP team is there to help. I was trialing another PMS several...

I have found that everyone on the UP team is there to help. I was trialing another PMS several years ago and everyone would go home at 3:00pm on a Friday and not return until Monday. With Uplisting, I have always had someone reach out to me within the hour no matter the day or time.

Pros

1. Great customer service.2. Features that are beyond what many of the other PMSs provide.3. Constantly adding features that we the hosts ask for. Very hands-on leadership.

Cons

There are a couple of features I am looking forward to:1. They are working on making the calendar more user-friendly.2. I would like to see integrations with some of they accounting software out there like Stessa.

Alternatives Considered

Guesty

Reasons for Choosing Uplisting

I was unhappy with the lack of customer service, which cost me a booking. I did not like 'read the article' answers to my detailed questions (I had already read the article). I think the company is too big and I has lost sight of the host - which happens. Uplisting hasn't left me waiting.

Reasons for Switching to Uplisting

Guest is extremely expensive and I didn't think it was going to make my life easier by paying more. It seemed they were going to be similar to HostAway due to their size. It was an easy choice with Uplisting.
Emily
Overall rating
  • Industry: Real Estate
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Fantastic, easy to use channel manager

Reviewed on 2023/05/18

My overall experience with Uplisting has been great and has relieved a lot of stress I had with our...

My overall experience with Uplisting has been great and has relieved a lot of stress I had with our previous provider.

Pros

Uplisting is easy to use, does what it is supposed to, was easy to set up and the chat function always provides the answers to any questions you have.

Cons

I had a couple of issues with Uplisting not being linked with booking.com properly to begin with and I didn't realise for a few weeks but this has now been rectified once I raised the issue with them.

Koran
Overall rating
  • Industry: Hospitality
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

The Best PMS!

Reviewed on 2021/10/11

Automation, collection of guests details. My workload in dealing with guests and new bookings has...

Automation, collection of guests details. My workload in dealing with guests and new bookings has decreased by 2 thirds. Allowing me to crack on with running my business.

Pros

I have been doing serviced apartments for nearly 3 years now. I am still new, still learning and adapting. I have been with 2 other PMS's. I left the first one because they started off well, but kept taking away features and adding them as an add-ons, and the UX/UI kept changing- I felt like I had to keep re-learning how to use it. The second one, they promised me the world and hyped up their software, but in reality it was just no good. Uplisting was recommended to me as easy-to-use and alot of features. I'm happy I was sent in the direction of Uplisting. The ease of use of the software couldn't be easier. The features included are excellent. They are always adding new stuff. The customer service team actually work for Uplisting and aren't a hired team reading a screen. As long as Uplisting stay on this path, I'm not going anywhere. Very happy! Keep up the excellent work guys!

Cons

I can't comment on cons. The reason being because there's nothing that comes to mind. The team are always implementing new features. And they listen and work on other features. It's not about "cons" and what's least to like, it's about how the team deal with it. And for that, I have no negative comments.

Alternatives Considered

Guesty

Reasons for Choosing Uplisting

My website developer couldn't integrate with Little Hotelier due to the lack of API integration. I had to make a swift change. At the time it was low on my priority list as I was making live 5 units. But it had to be dealt with there and then. Within a week I went from learning I have to change PMS to going live with all units on Uplisting. My website is now integrated.

Switched From

Tokeet and Little Hotelier

Reasons for Switching to Uplisting

2 reasons: 1) Guesty was very expensive 2) Guesty looked like I needed a diploma to use it
Don
Overall rating
  • Industry: Real Estate
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Covers So Many Bases

Reviewed on 2023/01/08

Switching from Guesty for Hosts I found this PMS much more exhaustive and malleable in terms of its...

Switching from Guesty for Hosts I found this PMS much more exhaustive and malleable in terms of its capabilities. I certainly feel this is a tool that is effective "right out of the box" and that it will grow with time to meet my needs. I've had lots of questions and the support personnel have been very responsive.

Pros

I love the pre-booking tool! I switched from another PMS for this very reason - I needed these tools that Uplisting has in place: 1. Guest Screening/ ID Verification, 2. Signed Rental Agreement, and 3. Damage Deposit Collection. Also, Uplisting has numerous API and iCal integrations and the list is growing. Additionally, I have been VERY impressed with the customer support. They are knowledgeable and very helpful, and they respond quickly to inquiries - and that is essential. Lastly, they have a roadmap available to all users that explains what they are currently working on in terms of improvements, enhancements, etc as well as what is on deck and also what is being considered. It is good to know that the development team is hard at work improving and enhancing the product.

Cons

I will admit that for some the GUI (Graphic User Interface) of the PMS might appear a bit staid and stiff but it is very useable and efficient. It's not designed for visual fluff but for effective use as a PMS.

Alternatives Considered

Hostfully Property Management Platform

Reasons for Choosing Uplisting

I needed more integrations and I desperately wanted pre-booking tools that Uplisting has.

Switched From

Guesty Lite

Reasons for Switching to Uplisting

I already use and find essential, the Hostfully Guidebook. To stay with Hostfully and use their PMS was tempting but I felt Uplisting had the tools and integrations I wanted. (Besides the integrations below I also use Safely, StayFi, Minut and plan to use Wheelhouse as soon as they get their ABNB connection reimplemented in the early 1st quarter of 2023.)

Response from Uplisting

Don, thanks so much for your review. We truly appreciate you taking the time to write it.

Douglas
Overall rating
  • Industry: Hospitality
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Best All-In-One Property Managing Software, Channel Manager & Messaging Service

Reviewed on 2023/01/18

Tip top. It's the best out there and will keep getting better.

Tip top. It's the best out there and will keep getting better.

Pros

Incredible staff. Well trained, informed help, who can actually answer and fix your problems.Quick, simple, yet lots of great features. Very flexible software. Helps us get more bookings, and very quickly change availability and prices far in the future - but with lots of little, well-thought-out bonuses like telling it that all Saturdays in the year 2024 should have a minimum stay of 2 nights and the prices are higher than other nights... Other PMS / Managers struggle with these kind of bonuses.

Cons

Only got full integration with Airbnb, Booking.com, Google Vacations and VrBo... Yes, they're the big 4 - but TripAdvisor, Agoda etc only have Availability & Bookings synched (ie no unified messaging or price alterations possible).. they could definitely do with linking these kind of sites fully...

Response from Uplisting

Thanks so much for your review Douglas! Lots to come this year including a brand new mobile app, an operational dashboard, automated client statements, upsells and more!

Kayloni
Overall rating
  • Industry: Real Estate
  • Company size: Self Employed
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

UPLISTING is AMAZING!

Reviewed on 2024/01/09

Pros

I researched dozens of property management systems in depth and UPLISTING had all the features that were important to me. They offer a small business discount if you have less than 3 properties to manage making them affordable. The customer service is A+. I have been very happy with my experience and recommend this software to others operating vacation rentals.

Cons

I cannot think of a con. Other than VRBO being a pain when you use a PMS, but that is not the fault of UPLISTING.

Response from Uplisting

Thank you very much for your review. We truly appreciate you taking the time!

Cory
Overall rating
  • Industry: Real Estate
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Exactly what I was looking for...

Reviewed on 2021/04/12

My overall experience has been very positive and I truly feel that I am good hands with the...

My overall experience has been very positive and I truly feel that I am good hands with the Uplisting team.

Pros

After nearly 10 years with one of the largest channel managers on the market and then a bumpy 6 month run with another provider over promising and under delivering, I was so relieved when I stumbled upon Uplisting by chance in a Google search. It is exactly what I was looking for - as if it were designed by property managers like myself. The customer service is outstanding and the Uplisting team is willing to listen and implement customer feature requests.

Cons

If I had to find one flaw, I would say not having the ability to edit reservation line items (costs and fees) and in turn the automatically calculated owner payout totals is probably the most important issue that needs to be addressed. However, after suggesting some ideas, the team is working on making this feature available.

Alternatives Considered

Smoobu, Lodgify and inReception

Reasons for Choosing Uplisting

I switched from KIGO because the core user interface is run on outdated technology and instead of recreating a new platform KIGO has continued adding to an outdated system which caused so many errors and issues. After a long run with KIGO, it was just time for a change.I switched from Direct because ultimately it was more common to see an error page when navigating the system than an actual functioning page - although I was always happy with the implementation manager, [SENSITIVE CONTENT HIDDEN], as well as the [SENSITIVE CONTENT HIDDEN]. It is a good product but has a long ways to go and unfortunately I couldn't be patient any longer.

Switched From

Kigo

Reasons for Switching to Uplisting

Uplisting offers quick customer service which is extremely important to me. It also offers an easy to use platform that is constantly offering more and more features without causing problems with the core features.
Holly
Overall rating
  • Industry: Real Estate
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Make your life easier- give uplisting a go!

Reviewed on 2021/01/21

We changed from using guesty which we were struggling with on the support side of things. We were...

We changed from using guesty which we were struggling with on the support side of things. We were not getting answers for sometimes days meaning lost bookings and upset guests... since changing to uplisting we have had such a positive experience in particular with the support. It is excellent! Having a real human get back to you on an important issue is so incredibly important and often it is [SENSITIVE CONTENT HIDDEN] himself which speaks volume for how much he is invested into the software and its development. Do yourself a favour and give uplisting a try. The interface is very user friendly, it’s is continually improving and evolving and they really listen to the clients and their feedback. They have a great Facebook support group also- it is very affordable no will save you hours in so many ways- from automated messaging to bulk pricing, to identity check links etc

Pros

What a breath of fresh air- support from real humans in real time! Uplisting listen to all feedback and are excellent in the support department! This has got to be the number one factor for trying any new software.

Cons

The software is constantly evolving and the developers are hands on- listening and improving features all the time.

I can really only say that the one negative is that currently you can’t view the entire month at once.. however knowing [SENSITIVE CONTENT HIDDEN] and his team I’m sure it is in the pipeline along with so many other exciting improvements.

Shaun
Overall rating
  • Industry: Hospitality
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

A great solution for vacation rentals management

Reviewed on 2024/01/04

Pros

It’s ease of use. The website is great and the staff helping with set up and great.

Cons

The mobile app. It has nothing and makes it critical that you use the laptop.

Response from Uplisting

Thank you!

Ryan
Overall rating
  • Industry: Real Estate
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Would recommend to all short term rental owners

Reviewed on 2023/09/30

Pros

Easy to use product, that allows me to manage everything in one place.

Cons

Some of the integration with certain online travelling agents could be better. I would love it if you could do EVERYTHING in one place but in some cases I have to go through an OTA

Mohammed
Overall rating
  • Industry: Hospitality
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 6.0 /10

Uplisting Review

Reviewed on 2023/11/20

Positive initial set up was good, always provided support

Positive initial set up was good, always provided support

Pros

Ease of use, phone call to set up and explain

Cons

Some basic features missing, such as markup on Direct booking website.

Rosie
Overall rating
  • Industry: Hospitality
  • Company size: Self Employed
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Great Channel Manager

Reviewed on 2023/04/04

Overall, it does a good job of helping to keep on top of bookings etc. The response time on the...

Overall, it does a good job of helping to keep on top of bookings etc. The response time on the chat feature is variable.

Pros

Clear screen and easy to navigate software.

Cons

More time on onboarding would have been helpful, especially tips on how to navigate common issues with Airbnb, Vrbo and Booking.com

David
Overall rating
  • Industry: Real Estate
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Excellent Software

Reviewed on 2023/01/26

Pros

The software is very easy to use on a daily basis. It integrates perfectly with all the OTA's and other software we use to manage our business. The guest communication and automated message option are perfect and a great time saver. It helps greatly streamline our communications with all guests. I also like the new features which are always being added. The Customer Service/Support are a credit to the business.

Cons

There aren't any Cons. Everything works as it should and if it doesn't Customer Service/Support are always on hand to assist.

Julie
Overall rating
  • Industry: Hospitality
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Ease of use

Reviewed on 2022/06/07

Great team that is responsive to needs and concerns.

Great team that is responsive to needs and concerns.

Pros

Software makes managing our 7 properties a breeze. Best one we found so far.

Cons

The mobile app is too basic and we cannot use for high level tasks.

Alternatives Considered

Guesty Lite

Switched From

Lodgify
Sian
Overall rating
  • Industry: Hospitality
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Best thing ever

Reviewed on 2021/07/05

I am extremely happy with the overall experience from the moment I decided to try Uplisting the...

I am extremely happy with the overall experience from the moment I decided to try Uplisting the customer support has been the best I ever had.
Features offered are very relevant to me and for making my life easier.

Pros

Automated messaging through Uplisting no need to log into OTAs like Bookjng.com.
Automated guest payments straight into my bank account
Automated systematic opening and closing holiday let units

Cons

Nothing so far. It's good value and relevant

Roderick
Roderick
Overall rating
  • Industry: Hospitality
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Affordable, reliable, and improving

Reviewed on 2019/01/28

Overall, we've had a very positive experience with Uplisting. I would highly recommend them to...

Overall, we've had a very positive experience with Uplisting. I would highly recommend them to people in the industry. Although there are perhaps other alternative software providers that are better integrated with other platforms, these alternative are often out of the budget of many clients. The system is also improving bi-weekly on average and the customer support is second to none.

Pros

() Cheaper than similar competitors
() Easy to use
() Multi-user software
() Great Customer support
() Fantastic integrations with external programmes - (we're currently using Airbnb, booking.com and Zapier. We're also hoping to take advantage of their integrations with Tripadvisor and Home & Away once the time is right)
() Pricing can be manage easily
() Continuous improvements with estimated delivery of these improvements

Cons

() Not fully integrated (messaging) with booking.com yet (although this should be coming through soon we hear) and this may also be the case with other platforms, such as tripadvisor and home & away (I've yet to try the two)
() Sometimes slow to deliver upon improvements despite initial planning

liam
Overall rating
  • Industry: Hospitality
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

critical to our business, awesome product, great company/customer experience

Reviewed on 2022/01/06

extremely good

extremely good

Pros

easy integration, awesome product, never had any troubles.

Cons

would love if i could scroll through the calendar with the mouse rather the toggles at the top (pretty small complaint really literally couldn't think of anything else.)

Joshua
Joshua
Overall rating
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Excellent for managing & automating properties

Reviewed on 2018/07/06

It cut my time managing properties down to a fraction of what it was.

It cut my time managing properties down to a fraction of what it was.

Pros

With all the templated emails, my management time across 5 properties is down to a fraction of what it use to be. The cleaners know their job, the guests have all the information at their fingertips. I am rarely ever called on

Cons

It's evolving, so you need to learn the new features as they are released... naturally. I really don't have anything bad to say, this is a great team and great product.

richard
Overall rating
  • Industry: Leisure, Travel & Tourism
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Great channel manager

Reviewed on 2023/01/23

Great :-)

Great :-)

Pros

Easy to use and set up, great support if you ever get a question.

Cons

We had to start using a separate software for our cleaners as we always had issues with our cleaners not being able to access the app on their mobile as after 14 days it would say the free trial has ended.

Response from Uplisting

Thanks, Richard! Please reach out to our support about cleaner access. It sounds like they created a regular Uplisting account by accident.

Brendan Dan
Brendan Dan
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

After evaluating over 8 vendors we chose Uplisting

Reviewed on 2019/11/04

Working with a channel manager

Working with a channel manager

Pros

We have over 200 apartments with 8 locations. We needed something that would be easy for the whole team to be using... The UX, the functionality and the support is second to none.

Cons

Not found anything that is a deal breaker.
If there are any features that we have asked about adding they are in the works or have already now been released.

Dave
Dave
Overall rating
  • Industry: Real Estate
  • Company size: Self Employed
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

I couldn't be happier

Reviewed on 2020/06/05

I use it daily and it's really helped me turn a corner for my business from managing a few homes...

I use it daily and it's really helped me turn a corner for my business from managing a few homes (that I could do manually) to many, many more.

Pros

Uplisting is a complete end-to-end solution for me. I manage multiple rental properties in the Poconos and Uplisting keeps everything organized in one central Channel for me. When integrating technology together, there are the inevitable speed bumps along the way, but I can say confidently that [SENSITIVE CONTENT HIDDEN] and his team and on-the-ball to help solve any problems that may arise. I'm overwhelmingly thrilled with the solution and couldn't be happier with the price point.

Cons

The integration was a bit tricky, but this is inevitable any time you're integrating a channel partner. You have to make sure all the 'pipes' are connected!