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414 Reviews

- Industry: Consumer Services
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
So simple to use! Finally an app all my techs don't complain about!
Reviewed on 2018/05/22
Less headache when payday comes around!
Pros
The time card reports, they make doing payroll so much quicker! Easy to find, easy to read!! Also the break tracking feature. I'm not hunting down technicians anymore to ask them if they took a break, it's right there at my fingertips when I'm ready to process payroll :)
Cons
Very rarely, but its happened a couple of times, I've been logged out of my app on my phone. Nothing too frustrating, I log back in and I'm back in business!
Response from busybusy
Thanks so much for the kind words, Taylor. We are thrilled to hear that software is working for you so well.
-DH
- Industry: Construction
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Combination of benefits for General Contractors and the like -
Reviewed on 2022/08/23
I was very hesitant to try Busy Busy (or any sort of time tracking for that matter). It was actually at the request of my husband. I really drug my feet. However, while setting it up and working on the integration part of the set up I could not believe how helpful, accessible and knowledgeable the employees were. What could have been a real pain in the you know what actually turned out to be super smooth and easy. And now I get the bonus of quick payrolls and any sort of employee/job reporting I want in a matter of minutes. I'm a huge fan!
Pros
The most beneficial being able to do payroll on payday as soon as your employees clock out. I can have payroll done before they even arrive to the office for their paycheck. I can then run a job/time report in QB and bill our customers for the hours, down to the minute, with descriptions of what the employee has done. At the end of the quarter I run a similar report monthly and quarterly which helps me to calculate taxes. There are so many ways to use the imported information. It has saved us so much time and our customers love the detail!
Cons
I WISH I could figure out how to get the "Description" information (in "Job Details") to transfer over to QB. It would give our customers just that much more information on exactly what our employees are doing.
- Used Daily for 1+ year
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Review Source
Overall rating
- Ease of Use
- Customer Support
Good app but needs improvement.
Reviewed on 2018/05/29
Pros
Pros
-Could build labor budgets.
-GPS locations.
-App reminds you to clock in when you get to the job site.
Cons
-Time consuming to edit each employees hours each week. Our typical work week is 7am-3:30pm. If a guy clocks in at 6:45 we have to manually change it at the end of the week to 7am. Also their break time is 30 mins each day. Your default is 15 mins so we have to manually edit each week.
-Can't build a labor budget based off the cost code rather you need to create a sub-projects.
-Would be nice if it could sync with Procore so we don't have to manually enter labor each week.
-Glitches ever so often.
Response from busybusy
Hi David,
Thank you for the in depth review. We are happy you like the reminders and GPS stamps. We currently integrate with Procore. I will reach out to you directly to provide details on how our integration works.
Thanks for your time,
Jairo
- Industry: Construction
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great easy to use time tracking
Reviewed on 2022/11/29
Very happy with program and ease of use for employees and administer
Pros
Employees all agree that this program is much easier to use to enter hours from smart phone than alternative programs we have shared with them.
Cons
It would be nice if application had certain other features we use on other programs (such as messaging, etc) so we could maintain one platform for everything
- Industry: Construction
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Could not possibly operate my business without busybusy!
Reviewed on 2022/08/05
Legendary. The team over at busybusy helped get our systems set up and integrated with our accounting software and we were off to the races in a matter of 45 minutes.
Pros
Moving from paper time cards to a fully online digital time tracking solution that each of my guys can access from the phones they already have is huge. This saves time, validates hours worked, and allows me to do accurate Job Costing
Cons
Very happy with what busybusy is offering at the moment. They have updates and extra features that come out periodically and I've been pleased with how they are keeping things up to date to help me operate my business in an ever changing economic environment.

- Industry: Construction
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
ease of use, have all the feature for a great time capture system
Reviewed on 2018/05/24
saving on payroll processing
Pros
apps for phone and tablet
export to some accounting software
possibility to use cost codes
track equipment time
Cons
missing a scheduling function
app for phone is not totally stable all the time
could get a task manager function
Response from busybusy
Hi Adam,
thanks for taking the time to leave a review.
Love to hear that you've found cost codes and equipment easy to use and useful!
Thanks for the feedback regarding those features you'd like to see! I'll reach out to you directly for more information on what you'd like to see.
-ZL
- Industry: Construction
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Cost Accountant
Reviewed on 2022/12/07
It is a good product to increase accuracy for costing for each job and for calculate payroll to pay the employees
Pros
no to expensive and easy to use to transfer information from the field
Cons
transfer all the information tracking labor to computer ease for costing and payroll
- Industry: Construction
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
BusyBusy reviewed by Administrator
Reviewed on 2022/11/14
We really like Busybusy since they have made our time keeping, payroll & reporting much easier.
Pros
It is a time saver making reporting available to managers daily. Payroll is much more efficient.
Cons
I would love to see equipment available for 2021 & 2022.
- Industry: Construction
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Great product that continues to evolve
Reviewed on 2022/08/22
Pros
Ability to correct employee's time and see live reports of employee status.
Cons
Each employee has a different phone so some behave differently, it can glitch and need to be deleted then reinstalled on the phone.
- Industry: Transportation/Trucking/Railroad
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Easy to learn and use!
Reviewed on 2022/11/14
Pros
BusyBusy is self-explanatory and easy to learn. Our employees, who are not exactly computer savvy, were able to pick up how to use the app very quickly.
Cons
I don't like that you can't just add a piece of equipment without having to wait for it to be approved.
- Industry: Furniture
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Busybusy has taken away the headache from our old time card system
Reviewed on 2018/05/22
We were able to track our jobs and the hours our employees worked per job more accurately. It's also helped our employees be a little more responsible for their own time cards.
Pros
It was very easy for our employees to learn how to use the app on their phones. When they forget to clock in or out, it is possible for me to go in and edit their hours. I also like the reports that are available. It makes it easy when it comes to payday to see a report of each employee and double-check the hours they worked.
Cons
Some of the tasks take a few too many clicks to get through or are a little confusing. For example, finding an employees time card from a previous day takes 4 or 5 different menus. I've gotten used to it after using it for so long, but I remember it was confusing at first.
I also struggle with the little clock that pops up to choose an employees clock-in or clock-out time. I'd rather just type in the time than move the hour/minute hands on a clock.
I also wish there was a way to get notified when an employees scheduled time off is coming up. We let our employees schedule time off as far out as possible, but when the time comes, we've forgotten about it. We actually don't use this feature of the Busybusy software, but would if it was more helpful to us.
Response from busybusy
Great review and fair critiques. We are actively working on improving the navigation on our web and mobile experience, as well as a notification piece. Thanks for the great ratings!
- Industry: Construction
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
100 times better than written timecards!
Reviewed on 2018/09/06
LOVE it! Will never go back to hand written time-cards. Saves me so much time!
Pros
We love the busy busy uses the internet to keep track of employee's timecards, we love that we don't ever have to guess or figure out what hours are written down with terrible penmanship. We love that we can access it on the mobile phone or from the PC and use all of the fuctions from anywhere. No more adding up hours manually it does the work for you! We also love that we can tie it to a geo location, and that it reminds people to sign their timecards for payroll. What don't I love about it, would be easier to type.
Cons
I don't subscribe to all the functions so I can't say what I don't like since I haven't tried it all. There isn't really anything I don't like. I do wish it was a little cheaper to sync with Quickbooks because I would totally do it then!
Response from busybusy
Hi Chris,
Thank you for your review. We are happy with all the things you love about our app. We hope you continue to enjoy your usage on our app.
You will love us even more if you decide to connect with your Quickbooks! :)
Thank you,
JC
- Industry: Construction
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Love how it integrates with Quick books
Reviewed on 2018/05/29
The biggest thing for me is the time I save on payroll from the app communicating with quick books and assigning hours to the correct job.
Pros
Time and location stamp of employees, and how it integrates with quick books. Other great feature is that we have several jobs at the same Time and i am able to run reports on each job to see where we are using too many man hours.
Cons
There is not much that I can think of as cons, I have had several hiccups where an employee thought they have clocked out but the app has kept them clocked in so I have to fix time for employees quiet often, I don't see it has a big problem.
Response from busybusy
Hi Travis,
thanks for taking the time to leave a review! I'm so glad you've found Quickbooks integration to be helpful!
I'll reach out to you regarding those phantom clock outs so we can prevent that from happening in the future.
-ZL
- Industry: Construction
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Huge Time Saver!
Reviewed on 2022/07/20
Been mostly satisfied with the overall experience with Busy Busy. I have recommended it to many other contractors.
Pros
When the wonderful DIR decided that we needed to do weekly payroll on certified jobs, that increased my payroll from 2x per month to 6x per month!
Busy Busy has cut the time it takes to complete payroll significantly.
It is a great to be able to remotely review timecards and employees.
Cons
We are having issues with time zones. We work all over the globe and when there is an issue with an employees time, I have problems adjusting it when I'm in a different timezone
- Industry: Construction
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Good Service
Reviewed on 2022/10/17
good
Pros
Time tracking with job costing and weekly payroll that we can customize.
Cons
need more information for communication with employees as one team
Alternatives Considered
Quickbooks OnlineReasons for Switching to busybusy
meet our requirements most of them.- Industry: Construction
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
BusyBusy Super User Friendly
Reviewed on 2022/08/23
Pros
We especially like the time keeping function of this software. The ease of use and mobile integration work very well together. We are able to train and have people up and running on it immediately. We love that you can clock in and out on breaks and the using the geo system has allowed us to use time management more effectively.
Cons
The time off requests are still a little cumbersome to work through. There needs to be some notification when requests are made and the reports seem to be limited.
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
I have had nothing but a great experiences. I enjoy using these app to keep track of my time.
Reviewed on 2018/05/22
Pros
I like that your most used options are saved for future use. It makes it easier and faster to go through and put in your time every day. Only using a few clicks and your all done. I also like that it list the day of the week and the date when putting in your time. It makes it easier for me so I don't have to remember just the date. It is easier to remember the day of the week and how many hours I worked.
Cons
I don't like how you put in the time you clock in and out. It would be easier if I could set up options so that the system always has the same start time that I start at. Currently it starts at 9 and ends at 5. My work day starts and 7 and ends at 3. If those times were preset and saved it would make it a lot easier for me to my time in.
Response from busybusy
Hi Sarah! Thanks for the review. It is totally possible for your company to set up a default start and stop time for everyone in the company. This is done through the web by going to Company Settings > Time Keeping > Default Entry Times. From there the admin can set what time you start and end the day.
- Industry: Accounting
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Best time tracking service
Reviewed on 2022/08/18
An amazing experience. We are beyond happy that we found busy busy and it has truly made the way our office runs a lot smoother.
Pros
It is very easy to use and integrates with QuickBooks which has been a huge timesaver come payroll and billing time. It is very cost effective, employees pick up how to use it very easily and fast so not a lot of time is spent training on use of the software.
Cons
It would be nice to be able to have more codes that integrate with QuickBooks, such at vacation time or holiday pay, rather than just hourly and overtime.
- Industry: Construction
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Essential for construction site time management
Reviewed on 2022/11/17
Pros
We love how easy it is for not only administrators but also for employees to use. We use the geolocation and GPS to remind employees to clock in and out; which in turn, makes for more accurate time cards.
Cons
It wasn't hard for us to start using this program or even for us to integrate it into our time management. I admit we don't use all features and functions because upon initial signup we had specific needs and didn't look at the other functions. Now, I need to make the time to explore more than the few functions we use to see how we can benefit even more from this software.
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Good value , great customer service
Reviewed on 2018/05/22
I get to see where my employees clock in/out for the day. I get to generate daily work hr reports to better track our job costing. However, it is not very user friendly. It takes some exploring
Pros
That I can track my employees where they clock in/out. I can also, allow other people to add codes on their phones and view the reports of hrs daily.
Cons
that is not that user friendly to come up with reports or to add codes and see the code breakdown (reports)
Response from busybusy
Hi Arlene,
Thank you for the review. We are happy you like the customer support. :)
We hope we can continue to improve our reports for you. Feel free to give more details by suggesting them by going to support>>suggest features within your account.
I hope this helps,
Jairo
- Industry: Construction
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Efficient Commercial Concrete Time Clocking Software
Reviewed on 2022/08/26
Busybusy has been a company that we have never encounter an issue working with and that has made overall experience excellent
Pros
BusyBusy for our company has allowed the employees to have an simple, understandable and easily correctional app at their fingertips for all their time clocking needs. This feature has helped our company complete and process payroll in a more effective and time matter.
Cons
One con I have found with the software is it allows employees to clock in while already clocking in causing a little timecard confusion.
- Industry: Oil & Energy
- Company size: 201–500 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Pretty easy to use and simple platform. Issue I have is the time card entries is kind of...
Reviewed on 2018/05/24
Just the ease of accessibility to your time clock and hours.
Pros
The ease of access and on demand portable service that the busy busy application provides is awesome. Very easy to keep track and double check hours.
Cons
The time card entries section is kind of confusing because of the setup. I work nights occasionally so instead of keeping the entry times in the same box and just showing the time entry dates and keeping the total entry time for that shift.
It splits it into 2 boxes and entry dates, completely splitting the total time for that shift. Sometimes it doesn't register immediately either so you can't view your hours for the second day of you your shift till you clock out.
Response from busybusy
Hey Austin,
Thank you for your feedback. We are glad its easy to keep track of your hours. The system will split your time into two entries if your work day goes straight into the next. The reason this happens is because the app's time is based off of 7/24 hour time periods.
I hope this information helps,
Thank you
Jairo
- Industry: Construction
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great app. Makes clocking in and out a breeze. Helps keep track of jobs and how profitable...
Reviewed on 2018/05/24
Great time keeping. Keeps employees honest. Helps to track jobs from the time they start to the time they end. Love it!
Pros
Allows you to track jobs and see how they are going in the middle of the job. Tracks our people so you can tell where they are. Allows for break time. Automatically does over time and sets up paychecks!
Cons
Not comparable with the new software. IOS does not have recently used jobs. Wish you could access information from other apps like Google drive.
Response from busybusy
Hi There
Thanks for taking the time to leave a review. I'm so glad you have had a good experience with the app!
Integrations are our focus as we continue to grow.
Great suggestion!
-MMA
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Great Customer Service and Support!
Reviewed on 2018/05/22
We are pretty new to using this product, so far just ease of collecting timecards from our employees seems to be the biggest benefit.
Pros
I can't say enough about their great customer support and how receptive they seem to be to improving their product based on suggestions, app is also very user friendly!
Cons
Some missing features such as ability to request PTO without giving users the edit function, occasional issues with time not synching with admin, not easily able to export data to Sage 300, inability to assign specific supervisors to specific jobs, inability to resend new users their initial username and password a second time, all things that can be fixed.
Response from busybusy
Hi Tammy,
Thank you so much for your review. It makes us happy hearing you like our support. Have you suggested all these feature you mentioned? I believe these are all features that have been requested already. Feel free to vote on them by going to support>>suggest feature and search for them.
I hope this helps,
Jairo
- Industry: Construction
- Company size: 11–50 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Exactly what we needed!
Reviewed on 2020/01/28
Pros
Busybusy has saved me minimally an hour a day on filling out time sheets. Love that the app calculates how long someone spent at each job site within their 8 hour day especially when they work at more than one location in any given day. I also like that we can customize and require cost codes. Busybusy also makes it difficult for the crew members to be dishonest on their time sheet. This app has been far more reliable with its GPS feature than the last app we used.
Cons
I ran into a few glitches during the initial set u,p but customer service was very responsive and helpful. When importing our list of employees I used a short 4 character password and their last name for their user name. Had I known the password required 8 characters it would have saved a lot of frustration. Also in hindsight, because the user name has to be unique, I would recommend using their email address. Without the forewarning several of our employees couldn't log in. It was resolved quickly with the help of customer service. I would like to see the employees have the option to request their own time off. I as an admin am able to do that for them.