busybusy Reviews
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442 Reviews
- Industry: Construction
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
ease of use, have all the feature for a great time capture system
Reviewed on 2018/05/24
saving on payroll processing
saving on payroll processing
Pros
apps for phone and tablet
export to some accounting software
possibility to use cost codes
track equipment time
Cons
missing a scheduling function
app for phone is not totally stable all the time
could get a task manager function
Response from Align Technologies
Hi Adam,
thanks for taking the time to leave a review.
Love to hear that you've found cost codes and equipment easy to use and useful!
Thanks for the feedback regarding those features you'd like to see! I'll reach out to you directly for more information on what you'd like to see.
-ZL
- Industry: Construction
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Busy Busy
Reviewed on 2021/11/29
Overall my experience with busybusy has been excellent!
Overall my experience with busybusy has been excellent!
Pros
This app has been a tremendous addition to our company's time tracking methods.
Cons
I do find there to be some bugs with the app- especially with android users. The team at busybusy are always helpful to rectify the issues when we reach out!
Response from Align Technologies
We're glad we could help your company succeed!
- Used Daily for 1+ year
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Review Source
Overall rating
- Ease of Use
- Customer Support
Good app but needs improvement.
Reviewed on 2018/05/29
Pros
Pros
-Could build labor budgets.
-GPS locations.
-App reminds you to clock in when you get to the job site.
Cons
-Time consuming to edit each employees hours each week. Our typical work week is 7am-3:30pm. If a guy clocks in at 6:45 we have to manually change it at the end of the week to 7am. Also their break time is 30 mins each day. Your default is 15 mins so we have to manually edit each week.
-Can't build a labor budget based off the cost code rather you need to create a sub-projects.
-Would be nice if it could sync with Procore so we don't have to manually enter labor each week.
-Glitches ever so often.
Response from Align Technologies
Hi David,
Thank you for the in depth review. We are happy you like the reminders and GPS stamps. We currently integrate with Procore. I will reach out to you directly to provide details on how our integration works.
Thanks for your time,
Jairo
- Industry: Construction
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
I've used many of the top apps for years, and BusyBusy has some amazing options that others...
Reviewed on 2021/11/22
They have been really amazing to work with honestly, the team is super helpful, replies quickly,...
They have been really amazing to work with honestly, the team is super helpful, replies quickly, and seems to really want to understand my issues and solve any problems. That is huge for me!
Pros
I like the field budgeting options that can use both time tracked (hours) or labor burden (dollars) to track the progress of each project
Cons
There isn't much to not like about it overall, but some of the menu's could be a little more user friendly, but honestly, I think all of the apps we've used could use some improvement on that.
Alternatives Considered
ClockSharkReasons for Choosing busybusy
Honestly because Quickbooks Time (the last option we used for about 3 years) raised their prices so high and their customer service got so bad. It's not a bad app, but to be that expensive and have horrible customer service... no thanks!Reasons for Switching to busybusy
I honestly liked Clockshark (used them for a few years) and they had great customer service, but they didn't offer a few features that BusyBusy did which is really what sold me on using BusyBusy when we left Quickbooks Time.Response from Align Technologies
Thank you for your detailed review! We're delighted that busybusy's field budgeting options have been valuable for tracking project progress, whether by hours or labor costs. We appreciate your feedback on the menu usability and will take that into consideration for future improvements. It's great to hear that our customer service has been a positive experience for you—it's something we prioritize highly.
- Industry: Farming
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Easy to Train and Implement, User Friendly
Reviewed on 2022/11/29
Recording employee hours all in one place, making it easy to use. The offline capability was...
Recording employee hours all in one place, making it easy to use. The offline capability was critical and it was easy to adopt. We even use it to track when we're out of town at different job sites for per diem purposes.
Pros
It is easy to record hours and switch between different tasks, our employees picked up on it quickly (even users who struggle with technology), and reports help us understand and improve profitability. The value that we get from the product is incredible.
Cons
It can be difficult to set up with QuickBooks.
Reasons for Switching to busybusy
Ease of use, offline capability, free version to get startedResponse from Align Technologies
Thanks for the great review! We're glad busybusy is easy to train on and helps improve profitability. It's awesome to hear that even tech-challenged users are picking it up quickly!
- Industry: Construction
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Busybusy is amazing!
Reviewed on 2022/08/15
It's top notch.
It's top notch.
Pros
It wasn't until we tried to switch away from busybusy when we implemented a new job costing software, that I realized how streamlined and efficient Busybusy is. We switched back immediately! The sync to quickbooks, ease of use, and flexibility to changes are what I like most.
Cons
The only con I see is not being able to assign different pay rates per project (like prevailing wage projects).
Alternatives Considered
HeavyJobReasons for Choosing busybusy
HeavyJob time tracking lacks in comparison to all busybusy features.Switched From
HeavyJobReasons for Switching to busybusy
Heavyjob was inefficient and it's sync with quickbooks was terrible.Response from Align Technologies
We're glad you recognized the value of busybusy after trying something else and switched back. The QuickBooks sync, ease of use, and flexibility are definitely key features we're proud of!
- Industry: Construction
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great product, Great support
Reviewed on 2022/09/14
Fantastic! This product is hands down the best, full featured for the price, even if you choose...
Fantastic! This product is hands down the best, full featured for the price, even if you choose the monthly version.
Pros
It works well with how our company was already scheduling our jobs. Makes time tracking, much smoother, easier. Also love the job costing!
Cons
There really isn't anything. The customer service is top notch. They love ideas for improvements and even reach out to speak with you in more detail regarding them and how you feel it would be an improvement.
Reasons for Switching to busybusy
Pricing, scheduling, easy to have our employees start with it.Response from Align Technologies
We're thrilled that busybusy fits so well with your company's scheduling and makes time tracking smoother. We appreciate your kind words about our customer service and are always eager to hear your ideas for improvements.
- Industry: Construction
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
I switched from a competitor for the additional features and the cost savings.
Reviewed on 2023/07/11
employees submitting inaccurate or late time cards.
employees submitting inaccurate or late time cards.
Pros
Its has more features based on my industry than my previous time taking app.
Cons
Administrators would benefit from being able to opt out of geo fencing for project clock ins
Response from Align Technologies
We're glad you made the switch and are enjoying the additional features and cost savings that busybusy offers for your industry. Give us a call about geo fencing opting out. We can help you out.
- Industry: Information Services
- Company size: Self Employed
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
busybusy review
Reviewed on 2023/07/14
Pros
busybusy software tool helps employees and employers keep track of timesheets and performance. Overall it is a good tool to have for small and medium businesses alike.
Cons
It can be a little hard to start with in the beginning. but its worth it investment.
Response from Align Technologies
We're glad to hear that busybusy is helping both employees and employers with timesheets and performance tracking.
- Industry: Construction
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Easy answers to complex needs
Reviewed on 2023/04/04
With guys in construction it is great for them to clock in and out where ever they are. If they...
With guys in construction it is great for them to clock in and out where ever they are. If they forget it is easy to fix. I get follow up calls now and then from busybusy to see if I am using what I need or if I need more access. Being able to choose which job they are at helps us code our workers comp class codes.
Pros
The ease of employees not needing training much for this app. It does so many things we don't use but would find valuable such as the gps and equipment used.
Cons
I do not have a complaint about busybusy.
Response from Align Technologies
We're glad to hear that busybusy is easy for your employees to use without much training and that it's helping with construction time tracking and job coding for workers' comp. It's great that the follow-up support from busybusy has been helpful too. If you ever decide to explore more features like GPS or equipment tracking, we're here to assist!
- Industry: Construction
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
busybusy review
Reviewed on 2023/05/08
Pros
It is easy to use. Nice to be able to pull up all the different job sites.
Cons
If you are on a big job site, you keep getting notifications that you have left the site. I usually turn off my location after I log in so I don't get those notifications
Response from Align Technologies
We're glad you find busybusy easy to use and appreciate the ability to manage different job sites effortlessly. Phone IS better than paper!
- Industry: Construction
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Essential for Payroll
Reviewed on 2023/03/10
We are not losing out on billable hours.We have a solid history for any clients (and labor force)...
We are not losing out on billable hours.We have a solid history for any clients (and labor force) who have questions.
Pros
We use busybusy to complete payroll, target project management needs, and capture billable hours
Cons
We actually don't access all features we could in busybusy. For our small business it, we are finding our use appropriate and essential. So we actually don't know what we are missing. WE are having trouble with our management force buying in to the concept. They feel like we are tracking them.
Response from Align Technologies
It's great to hear that busybusy is essential for your payroll, project management, and capturing billable hours. We understand that getting full buy-in from management can be challenging, especially with concerns about tracking. We’re here to support you if you ever decide to explore more features or address those concerns with your team.
- Industry: Construction
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Northstar
Reviewed on 2023/04/07
Good to great
Good to great
Pros
We are happy with the time capturing and scheduling system
Cons
So far we have no complaints with the way we have been using the system
Response from Align Technologies
We're glad you're happy with busybusy's time capturing and scheduling system. It's great to hear you have no complaints so far!
- Industry: Construction
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Review
Reviewed on 2023/03/07
Love the software and have recommend it to other contractors I work with
Love the software and have recommend it to other contractors I work with
Pros
Online and mobile abilities to track employees, time, and schedules
Cons
Mobile app can be a little "clunky" to navigate. I would like the feature to delete instead of archiving some projects.
Alternatives Considered
TimeClock PlusReasons for Switching to busybusy
scheduling featuresResponse from Align Technologies
Thanks for the review! We're glad you love busybusy's tracking and scheduling features, and appreciate your recommendation to other contractors. We hear you on the mobile app navigation and the preference to delete rather than archive projects—your feedback is valuable!
- Industry: Construction
- Company size: 11–50 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
busybusy helps everyone save time
Reviewed on 2023/03/27
They worked with us to provide efficient and effective time tracking; before busybusy, we relied on...
They worked with us to provide efficient and effective time tracking; before busybusy, we relied on only ProCore.
Pros
The ease of use, it's changed how we track time overall.
Cons
I want more automated reporting, specifically for vacation or PTO.
Response from Align Technologies
We're glad busybusy has improved your time tracking and made it easier for everyone. We appreciate your suggestion for more automated reporting, especially for vacation or PTO, and will take that into consideration. It's great to hear that busybusy has been a valuable addition alongside ProCore!
- Industry: Construction
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Excellent product for Time Management and Time Clock
Reviewed on 2023/01/05
BusyBusy has streamlined our payroll, by integrating with our accounting software we are now able...
BusyBusy has streamlined our payroll, by integrating with our accounting software we are now able to directly import our employee's time rather than manually entering in the data from paper time cards. Another major plus is the scheduling feature, our Project Managers are now able to update our crew on the fly and direct them to their next worksites.
Pros
The software is very easy to use and the mobile app makes it simple for our employees to keep track of their time. The Scheduling feature has also become a integral part of our daily/weekly planning for our project managers
Cons
Right now the only thing we would like to see would be a feature that tracks small equipment, something like the Milwaukee Tag system that uses Bluetooth and QR codes to map where small equipment is being used.
Response from Align Technologies
Thank you for your detailed review! We're thrilled that busybusy has simplified time management and payroll for your team, and that the scheduling feature has become an essential tool for your project managers. Your suggestion for a small equipment tracking feature is noted and appreciated—we're always looking for ways to improve. Keeping things simple yet effective is our goal, and we're glad it resonated with your team!
- Industry: Construction
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Game changer for Construction Time Tracking
Reviewed on 2022/07/20
Absolutely the best! If there is a problem, customer support is so easy and fast. I have zero...
Absolutely the best! If there is a problem, customer support is so easy and fast. I have zero issues! Worth every penny spent!
Pros
Easy to use, easy for employees to get started, real time tracking, photo capabilities, injury reporting, daily reports, project management.
Cons
I can't think of anything negative and Busybusy is constantly making upgrades and improvements to enhance the capabilities of the product.
Response from Align Technologies
We're thrilled that busybusy has been a game changer for your construction time tracking, and we're glad you're enjoying the real-time tracking, photo capabilities, and more. It's great to hear that our customer support has been helpful and that busybusy is worth every penny for you. Your reasons for choosing and switching to busybusy mean a lot to us!
- Industry: Transportation/Trucking/Railroad
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Easy to learn and use!
Reviewed on 2022/11/14
Pros
BusyBusy is self-explanatory and easy to learn. Our employees, who are not exactly computer savvy, were able to pick up how to use the app very quickly.
Cons
I don't like that you can't just add a piece of equipment without having to wait for it to be approved.
Response from Align Technologies
We're thrilled to hear that busybusy is easy to learn and that even employees who aren't computer savvy have quickly adapted to using the app. Making our software user-friendly for everyone is a top priority!
- Industry: Construction
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Could not possibly operate my business without busybusy!
Reviewed on 2022/08/05
Legendary. The team over at busybusy helped get our systems set up and integrated with our...
Legendary. The team over at busybusy helped get our systems set up and integrated with our accounting software and we were off to the races in a matter of 45 minutes.
Pros
Moving from paper time cards to a fully online digital time tracking solution that each of my guys can access from the phones they already have is huge. This saves time, validates hours worked, and allows me to do accurate Job Costing
Cons
Very happy with what busybusy is offering at the moment. They have updates and extra features that come out periodically and I've been pleased with how they are keeping things up to date to help me operate my business in an ever changing economic environment.
Response from Align Technologies
Thanks for the fantastic review! We're thrilled that busybusy has made such a positive impact on your business, from moving away from paper time cards to accurate job costing. It's great to hear you're happy with our updates and features. We’re glad our team got you up and running quickly, and we appreciate your kind words!
- Industry: Construction
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Critical to my company
Reviewed on 2022/12/06
I can track my hours worked by crew, employee, job, and compare that to monthly revenue, making...
I can track my hours worked by crew, employee, job, and compare that to monthly revenue, making root cause analysis easier for unprofitable jobs. Having these numbers lets me know if there is a problem I need to search for and find. I can also do my yearly budget for the business better, as I'm able to track hours that need to be applied to overhead from year to year.
Pros
I love the report dashboard, which allows me to see everything about the labor in my company in one glance. If I need to drill down into any issues, the reports tab makes it easy.
Cons
I have turned on geo reporting and required my guys to send a report of their location when they clock in. I turned it off due to privacy concerns. BusyBusy was tracking them 24/7. Their location was recorded on the weekends, at night, etc., and it was invasive. The racking was a couple of years ago, so I don't know if it is still a problem.
Response from Align Technologies
Thank you for your detailed review! We're glad to hear that the report dashboard and tracking features have been valuable for managing your company's labor and budgeting. Here is a detailed breakdown of the privacy to ensure your guys are comfortable in the future: https://www.youtube.com/watch?v=sM-6xADzXbs
- Industry: Construction
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
BusyBusy makes life easy
Reviewed on 2022/08/12
We love BusyBisy!!
We love BusyBisy!!
Pros
I like the new features that have came out, it helps make payroll and work order management alot easier
Cons
I like all of the features, if we were able to have busy busy attached to our workorders in excel so whenever anything is entered in one, the other is automatically updated you would be our hero
Response from Align Technologies
Thanks for the awesome feedback! We're thrilled that the new features are making payroll and work order management easier for you. Your suggestion about integrating busybusy with Excel for automatic updates is noted—it would be a game-changer! We're glad you love busybusy!
- Industry: Construction
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Easy Peasy time tracking
Reviewed on 2022/10/05
We switch to BusyBusy in 2021 and our company couldn’t be happier. They have a very helpful staff...
We switch to BusyBusy in 2021 and our company couldn’t be happier. They have a very helpful staff that has worked through all our needs. Our employees love when they clock out they can report any discrepancies in time which cuts down the standing around in the office. The check in process is convenient and employees love they can just do it through their phone. When it comes to payroll, it makes it really easy and can even calculate all time off. Love the constant upgrades they offer. Thanks BusyBusy for making our lives less cluttered here at Megan’s Management, BCM Landscaping, and Country Gardens & Nursery.
Pros
Easy time tracking
Calculates over time
Keeps track of Paid Time Off
Reports easy to follow
Easy to make corrections
Cons
employees wish it didn't take up so much battery. Also though when we've tested it it doesn't seem to take as much as they think.
Response from Align Technologies
Thank you for your detailed review! We're thrilled to hear that busybusy has made time tracking, payroll, and managing PTO easier for your team. It's great that your employees appreciate the convenience of clocking in and out through their phones, and that the ability to report discrepancies has streamlined your operations.
- Industry: Construction
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great product
Reviewed on 2022/08/24
It has been very good. I have used it for over 5 years.
It has been very good. I have used it for over 5 years.
Pros
It is easy to use, all of my employees can use it mobile. I have online access and mobile access to all of my users.
Cons
I really don't have any cons for what I use the app for. It works great for us.
Response from Align Technologies
We're thrilled that busybusy works great for you and your team, both online and mobile. It's wonderful to hear you've been satisfied for over five years!
- Industry: Construction
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 10.0 /10
Awesome product
Reviewed on 2022/09/04
Pros
Busy busy is very easy to use. It very accurately keeps track of the time you work on anything as long as the user uses it correctly.
Cons
I have no complaints at this time it meets all of my needs.
Response from Align Technologies
Thanks for the great feedback! We're glad busybusy is meeting your needs and accurately tracking time.
- Industry: Construction
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Easy navigation, I can explain how to use the app in less than five minutes to new employees.
Reviewed on 2018/05/29
Reporting is what I mainly use the software for.
Reporting is what I mainly use the software for.
Pros
Overall my experience with busybusy have been successful. I personally have had zero issues when it comes to the navigation and reporting while using the application. My experience with their customer service is outstanding and they will do whatever it takes to resolve the issue immediately. The overall navigation is simple and easy to use. My eleven year old knows how to use it. The cost is low comparable to other timekeeping applications.
Cons
As of today the only cons that I personally have is that it currently does not integrate with our bidding software. If this could integrate it would be the perfect software for our company.
Response from Align Technologies
Appreciate the review! Integrations are a focus of ours as we continue to grow. We have some creative options to help you with whatever software you are using for your bidding. Please reach out to us and see if we can help!
-DH