--- description: Learn how The Flybook can help your business. GetApp provides users in South Africa with the most detailed information on software tools, prices and features. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: The Flybook Reviews, Prices & Ratings | GetApp South Africa 2026 --- Breadcrumb: [Home](/) > [Tour Operator Software](/directory/84/tour-operator/software) > [The Flybook](/software/113171/the-flybook) # The Flybook Canonical: https://www.getapp.za.com/software/113171/the-flybook Page: 1 / 4\ Next: [Next page](https://www.getapp.za.com/software/113171/the-flybook?page=2) > The Flybook is an advanced software solution for activity and tour companies, adventure parks, ziplines, and rental providers requiring online bookings with the addition of operational management such as smart ticketing, lodging, scheduling, POS, waivers, and intelligent reporting. > > Verdict: Rated **4.6/5** by 64 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of The Flybook The Flybook is an online activity and tour operator booking platform that supports a range of leisure businesses with online bookings, ticketing, rentals, lodging and point of sale system. Calendar-based scheduling utilizes drag and drop editing to place bookings and allocate resources including tour guides, while availability indicators and sticky notes draw attention to important information. Email marketing and texting tools allow pre-populated "thank you" and "welcome" messages to be sent to client contacts from inside Flybook or with an integrated MailChimp account, along with templated gift certificates presenting redemption codes for claiming predefined discount amounts. Flybook waivers allow guests who have pre-booked by to submit signed digital waivers that are automatically attached to corresponding reservations, streamlining the check-in process. The self-service kiosk enables ticket sales and waiver signings onsite as well as guest edits prior to their reservation. A multi-location "SmartTickets" feature enables ticket printing to customizable designs, ticket rationing and the intelligent tracking of ticketing trend data. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 64 Reviews | | Ease of Use | 4.3/5 | Based on overall reviews | | Customer Support | 4.8/5 | Based on overall reviews | | Value for Money | 4.7/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: The Flybook - **Location**: Bend, US - **Founded**: 2006 ## Commercial Context - **Pricing model**: Usage Based (Free Trial) - **Pricing Details**: Schedule a demo of The Flybook for comprehensive pricing information. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Australia, Canada, Ireland, New Zealand, United Kingdom, United States ## Features - API - Access Controls/Permissions - Accounting - Activities Booking - Activity Dashboard - Alerts/Notifications - Appointment Management - Availability Management - Barcode/Ticket Scanning - Billing & Invoicing - Booking Management - Booking Notes - CRM - Calendar Management - Calendar Sync - Central Reservation System - Channel Management - Client Management - Communication Management - Credit Card Processing ## Integrations (16 total) - Constant Contact - Fotaflo - Google Analytics 360 - Google Calendar - Google Tag Manager 360 - HubSpot CRM - Inntopia Commerce - Mailchimp - Rezdy - SMS - Salesforce Sales Cloud - Slack - Snowflake - Stripe - Swell ... and 1 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Tour Operator Software](https://www.getapp.za.com/directory/84/tour-operator/software) ## Related Categories - [Tour Operator Software](https://www.getapp.za.com/directory/84/tour-operator/software) - [Rental Software](https://www.getapp.za.com/directory/713/rental/software) - [Online Booking Systems](https://www.getapp.za.com/directory/83/reservation-online-booking/software) ## Alternatives 1. [Bókun](https://www.getapp.za.com/software/118115/bokun) — 4.7/5 (452 reviews) 2. [WeTravel](https://www.getapp.za.com/software/174595/wetravel) — 4.8/5 (524 reviews) 3. [Rezdy](https://www.getapp.za.com/software/90455/rezdy-online-booking-for-tour-and-activity-operators) — 4.5/5 (237 reviews) 4. [Intelitour](https://www.getapp.za.com/software/2078281/intelitour) — 5.0/5 (41 reviews) 5. [Peek Pro](https://www.getapp.za.com/software/101385/peek-pro-tour-operator-software) — 4.7/5 (794 reviews) ## Reviews ### "Choose Flybook\! Their team is on your team." — 5.0/5 > **Benten** | *12 May 2022* | Leisure, Travel & Tourism | Recommendation rating: 10.0/10 > > **Pros**: Super user-friendly. The on-boarding team is great and they provide ongoing support. > > **Cons**: The learning curve, but after you understand it... it is super user friendly on both back and front end. ----- ### "Very straight forward booking system for the customer. Back end setup requires a bit more savvy." — 5.0/5 > **Thomas** | *11 July 2017* | Sports | Recommendation rating: 9.0/10 > > **Pros**: This software makes bookings and checkins an automated process. Once staff master the skills needed to operate the system, things run very smooth. There is very little problem with the server for Flybook making our two years with the system a very smooth experience. > > **Cons**: It does require quite a bit of learning to program the software to your specific venue. Once that learning occurs the system runs great. Tech support on the weekends only exists if you have very big issues. Sometimes changes in the software/system are rolled out without good information about how the changes will affect use of the system. There should be long running youtube tutorials available on how to setup your system. > > The reporting tools are great and make our job easier. There are measurement tools available that help compare different facilities across our company. ----- ### "Lots of functionality, but not intuitive." — 4.0/5 > **Grant** | *26 March 2019* | Recreational Facilities & Services | Recommendation rating: 6.0/10 > > **Pros**: Flybook has a ton of functionality, but the software is interlaced with out of date stuff they don't want you to use. You can't simply learn it by using it. Once you figure it out, the booking software is extremely functional. > > **Cons**: It is difficult to learn since it is full outdated non-functional stuff. Customer service has been extremely slow. I sometimes wait a week or more to get a response. Customer service should be a lot better for a small company. > > Flybook will allow you to automate the booking process. It will save you time on paperwork and billing. It will get you more customers if they can simply click a button on your website to book trips. ----- ### "Our 1st season with The Flybook has been great\! Conversion was easy and the support is exceptional\!" — 5.0/5 > **Nick** | *25 September 2017* | Recommendation rating: 10.0/10 > > **Pros**: The Flybook seems comparable in front-end user functionality and back-end data reporting with the other top Res Software providers in our industry. They've got an edge in inventory (booking availability) management for efficiency of operations. We also love the pricing structure, and have had no problems passing booking fee on to our customers. Where The Flybook has really excelled and surpassed our expectations is in their client support. They answer all our many many questions very quickly, and have also proved pretty darn good at developing or customizing features that fit our business, or help us capitalize on opportunities. > > **Cons**: We have multiple locations, and while The Flybook does have an "Enterprise" feature which lets us run some basic compiled reporting, we'd love to have all the features and functionality available at the individual location level also available at the Enterprise level. ----- ### "Using The Flybook has completely upgraded our reservations process to make us more efficient." — 5.0/5 > **Casey** | *28 June 2017* | Leisure, Travel & Tourism | Recommendation rating: 10.0/10 > > **Pros**: There are a lot of great tools that make The Flybook good for us, but my favorite feature is the ability to limit resources and availability. We can input exactly what days/tours/guides are available and trust that it will not overbook on accident. We can book with assurance that we have the resources and availability to run each trip because we have set up the limitations ourselves. > > **Cons**: The Flybook has many features that are helpful to us but there are a few items we have difficulty with. One that comes to mind is our newsletter and emails. Creating emails is not totally user friendly and requires some coding to get the formatting correct. > > We benefit daily from use of the Flybook. Our company could not currently operate the way we do without it. ----- Page: 1 / 4\ Next: [Next page](https://www.getapp.za.com/software/113171/the-flybook?page=2) ## Links - [View on GetApp](https://www.getapp.za.com/software/113171/the-flybook) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | ----- ## Structured Data