Plaid

4.3 (57)
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Platform that enables apps to connect with bank accounts

Overall rating

4.3 /5
(57)
Value for Money
4.3/5
Features
4.3/5
Ease of Use
4.3/5
Customer Support
4.3/5

81%
recommended this app
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58 Reviews

Lindsey Raye
Lindsey Raye
Overall rating
  • Industry: Marketing & Advertising
  • Company size: Self Employed
  • Used Monthly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Secure, Easy Access from Plaid to your Financial Institution Process

Reviewed on 2024/02/18

Pros

It was safe and secure- took me to log in via Bank of America and quickly linked up

Cons

Didn’t have one of online accounts, Chime in there which is Stride NA bank.

Desiree
Overall rating
  • Industry: Financial Services
  • Company size: 2–10 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Responsive customer support

Reviewed on 2024/09/27

The overall experience with Plaid is pretty good. Because the customer support is loads better...

The overall experience with Plaid is pretty good. Because the customer support is loads better than Yodlee's, I would say it is a good syncing vendor choice. But there will still be some headaches you should anticipate.

Pros

Being new the finance industry, I am still able to navigate Plaid's system, and I can always count on receiving a reply from Plaid's customer support within a couple days of submitting a ticket.

Cons

Plaid's dropping of working with Fidelity caused us a huge amount of headache, and I wish there were a better resolution.

Jay
Overall rating
  • Industry: Construction
  • Company size: Self Employed
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 6.0 /10

This is my plaid

Reviewed on 2025/01/21

I enjoy this app especially how secure and safe. It keeps my information.

I enjoy this app especially how secure and safe. It keeps my information.

Pros

How secure it is and easy to understand!

Cons

Does not support all the banks that are mostly used

Verified Reviewer
Overall rating
  • Industry: Banking
  • Company size: 51–200 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 0.0 /10

Watch out for false promises from Plaid prior signing agreements

Reviewed on 2024/08/16

I will not recommend them to any of my peers as they are awful from a commitment and follow through...

I will not recommend them to any of my peers as they are awful from a commitment and follow through standpoint.

Pros

During the sales phase, Plaid makes all kinds of promises to the functionality and their willingness to work with you. Don't believe.

Cons

Plaid will make false promises in the sale cycle and not follow through. Do not sign any agreements with them.

Nick
Overall rating
  • Industry: Real Estate
  • Company size: 51–200 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Plaid gets it Paid.

Reviewed on 2024/11/18

I had to use plaid multiple times to help residents set up their rent payments.

I had to use plaid multiple times to help residents set up their rent payments.

Pros

It easily connects with different bank accounts in order to make payments via ACH.

Cons

It was a very thorough 2 step process to verify identity.

Sharrell
Overall rating
  • Industry: Arts & Crafts
  • Company size: 2–10 Employees
  • Used Monthly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Plaid is a site I trust

Reviewed on 2024/12/12

I enjoy and trust Plaid. It is very easy to use, reliable, and works very well.

I enjoy and trust Plaid. It is very easy to use, reliable, and works very well.

Pros

The security and ease of use. It's easy to see, use, and enter in your information.

Cons

At times it seems it wavers in connection although that could definitely be user location when accessing it

Zakau
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: Self Employed
  • Used Monthly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 2.0 /10

Plaid has made connecting my financial platforms simple!

Reviewed on 2024/12/27

I really enjoy using plaid across my different financial platforms and rarely run into issues!

I really enjoy using plaid across my different financial platforms and rarely run into issues!

Pros

Plaid allows me to seamlessly link my multiple accounts without leaving the app.

Cons

My only complaint is that sometimes it takes longer to verify than I feel necessary.

Ethan
Overall rating
  • Industry: Computer Software
  • Company size: 201–500 Employees
  • Used Monthly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Plaid - simple payments

Reviewed on 2025/02/25

Overall, plaid is an easy simple way to pay. I love when plaid is an option.

Overall, plaid is an easy simple way to pay. I love when plaid is an option.

Pros

Ease of use, connects directly to my bank account + makes paying easy.

Cons

The only thing is that I prefer to give my sensitive info away to as few people as possible. But it’s a trusted company so I dont mind.

Virginia
Virginia
Overall rating
  • Industry: Accounting
  • Company size: Self Employed
  • Used Weekly for 1-5 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 0.0 /10

Time consuming, glitchy, repetitive

Reviewed on 2023/12/15

As a solo traveler for the past month, Plaid has been required on all Airbnb experiences I've...

As a solo traveler for the past month, Plaid has been required on all Airbnb experiences I've booked. Despite being logged into the same account, on the same computer, without having ever cleared my cookies or history during this time, I've been required to reauthenticate my info by linking up my account to Wells Fargo each and every time I book. It would be annoying enough already, but then it doesn't even work half the time: crashes the tab, stalls, and you're left staring at the screen wondering if you should close the tab and start over or...? Gah! Airbnb used to have a regular check-out process with normal credit card processing. I wonder why on earth this Plaid nightmare is needed? Someone explain it to me. I have resorted to searching Airbnb for unique experiences, and then when I'm ready to book, I copy & paste the title into Google just in case I can book it on literally ANY other platform that doesn't use Plaid. What did we do to deserve this torture, Airbnb? Haven't we been good to you? Why such punishment for our loyalty to you! :(

Pros

Nothing nothing nothing nothing nothing nothing

Cons

Lagging, crashing, stalling, slow, redundant, repetitive, exhausting

Latoria
Overall rating
  • Industry: Entertainment
  • Company size: Self Employed
  • Used Monthly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Great Third Party Billing System

Reviewed on 2025/03/04

It was functional and it got the job done so I have no complaints.

It was functional and it got the job done so I have no complaints.

Pros

The fact that it was a third party, which protected my information.

Cons

It wasn't as seamless as direct usage, but not too bad.

Ashley
Overall rating
  • Industry: Retail
  • Company size: Self Employed
  • Used Monthly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Plaid review .

Reviewed on 2024/09/03

I like plaid because it’s very easy and convenient to use. Plaid helps you login with having to...

I like plaid because it’s very easy and convenient to use. Plaid helps you login with having to enter all your bank information like by your phone number or email. I personally think it’s very easy to use and really convenient

Pros

Plaid automatically connects your bank account with your email or phone number. It’s a faster and safer and it’s the most trusted financial platform that most people use.

Cons

There’s nothing that I don’t like about plaid

Keri
Overall rating
  • Industry: Consumer Goods
  • Company size: 501–1,000 Employees
  • Used Monthly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 2.0 /10

Plaid review

Reviewed on 2024/08/27

My overall experience with plaid is not the greatest tbh. They have prevented me from being able to...

My overall experience with plaid is not the greatest tbh. They have prevented me from being able to connect my accounts on multiple occasions because their network of partnering banks is minimal.

Pros

What I like most about plaid is that it allows external banks to connect with other apps for funding purposes or transferring funds securely.

Cons

What I don't like about plaid,is that it's very specific on the banks it allows us to connect to 3rd party apps. Unfortunately most of the banks I have access to are not supported so it's harder for me to truly appreciate what I'm sure could be a good potential app.

Michelle
Overall rating
  • Industry: Retail
  • Company size: Self Employed
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Plaid is great

Reviewed on 2024/02/21

Pros

They are easy to use. I have never had an issue with using them.

Cons

There is nothing that I do not like about them.

Michelle
Overall rating
  • Industry: Consumer Services
  • Company size: Self Employed
  • Used Monthly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

The best ever

Reviewed on 2025/03/23

Pros

They were very fast and efficient with checking your identity.

Cons

There is nothing that I don't like about them.

Thomas
Overall rating
  • Industry: Arts & Crafts
  • Company size: Self Employed
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Amazing! Recommended

Reviewed on 2024/10/30

Over all I’m very satisfied with this software.

Over all I’m very satisfied with this software.

Pros

I liked how they ensure I’m protected always

Cons

Nothing to not like about this software.

Kimberly
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: Self Employed
  • Used Monthly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Comfortably Plaid!

Reviewed on 2024/09/16

When connecting accounts to my bank account, Plaid is a trusted company and i feel comfortable...

When connecting accounts to my bank account, Plaid is a trusted company and i feel comfortable using this to link sensitive bank info.

Pros

It is so easy to communicate through Plaid to my bank account!

Cons

I have no cons on Plaid..Plaid has always worked easily for me!

Erin
Overall rating
  • Industry: Marketing & Advertising
  • Company size: Self Employed
  • Used Monthly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Positive Experience with Plaid

Reviewed on 2024/10/23

Overall, my experience has been very positive.

Overall, my experience has been very positive.

Pros

I found it very easy to use and very safe.

Cons

The first time I was introduced to Plaid I was nervous about needing to connect to my bank through their platform, but everything went smoothly.

Overall rating
  • Industry: Arts & Crafts
  • Company size: Self Employed
  • Used Monthly for 6-12 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 7.0 /10

Use when need to

Reviewed on 2024/11/15

I use it more so for personal use and some business to manage all my finances in one place as well...

I use it more so for personal use and some business to manage all my finances in one place as well as accept payments when I do art shows.

Pros

I like that I can accept payments from other artist platforms.

Cons

I do not use it as much. Only certain platforms use it.

Akiya
Overall rating
  • Industry: Consumer Services
  • Company size: 11–50 Employees
  • Used Monthly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 3.0 /10

Decent company

Reviewed on 2024/08/24

I’ve had a decent experience with them and nothing of mine was ruined

I’ve had a decent experience with them and nothing of mine was ruined

Pros

I like that it’s a secure website for you banking and to login to your account

Cons

There are always a lot of data leaks with the company

Marcie
Overall rating
  • Industry: Construction
  • Company size: 2–10 Employees
  • Used Monthly for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

Most useful app I have seen in a long time.

Reviewed on 2023/12/03

Pros

Plaid provides a valuable & necessary Service. Plaid gives me the ability to connect my financial accounts with different apps which in turn makes me managing my finances a breeze and saves me a ton of time. Their security features allow me to feel confident that my financial information is safe in this online environment.

Cons

The only con I have come across using Plaid is that some smaller financial institutions i.e. local banks, small credit Unions are not included in their system. I would like to see more institutions included. As well a broader range, investing apps such as Public or Plynk for example.

Steve
Overall rating
  • Industry: Accounting
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great for importing customer data

Reviewed on 2023/10/02

Pros

Plaid was easy to implement and import data from multiple sources in one format.

Cons

Some of the connections have issues and some institutions are not supported.

Brittany
Overall rating
  • Industry: Internet
  • Company size: Self Employed
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 6.0 /10

It's okay

Reviewed on 2023/11/03

Pros

Makes it easy and safe to sign into my bank account through other sites.

Cons

ALOT of the time it does not recognize my bank n that kinda sucks.

Verified Reviewer
Overall rating
  • Industry: Consumer Goods
  • Company size: 2–10 Employees
  • Used Monthly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 3.0 /10

I could live without plaid

Reviewed on 2023/10/31

I think this platform wax that form wax a lot I think it needs to have an easier way to find your...

I think this platform wax that form wax a lot I think it needs to have an easier way to find your and verify your account and I think that as mainstream as one time yousing prepaID Cards and accounts are coming that it shouldn't include those 2 what are you what have you got I know you've got a vape I can smell the damn thing strawberries it's that pink vape isn't it

Pros

The only thing good about plot is that you might be able to verify your bank maybe

Cons

I think plad should include all money moving services not just the ones that they choose

Blake
Overall rating
  • Industry: Writing & Editing
  • Company size: Self Employed
  • Used Monthly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Easy and Safe.

Reviewed on 2024/10/30

My expectations is that it’s easy to use and keeps my information safe.

My expectations is that it’s easy to use and keeps my information safe.

Pros

It protects your payment sources to keep you safe shopping online.

Cons

I haven’t found anything to dislike about plaid so far.

Joseph
Joseph
Overall rating
  • Industry: Civil Engineering
  • Company size: 201–500 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Agrxis Review on Plaid

Reviewed on 2023/05/22

I have found Plaid to be an outstanding platform overall, and it has considerably improved my...

I have found Plaid to be an outstanding platform overall, and it has considerably improved my ability to manage my finances. It is tremendously straightforward to view and evaluate my financial data in real time because to the smooth interface with numerous financial institutions. My time and effort have been greatly reduced by how simple it was to link my bank accounts, credit cards, and other financial accounts. I've been able to obtain a deeper understanding of my spending habits and make wiser financial decisions because to Plaid's thorough transaction information and classification. Additionally, I have peace of mind knowing that Plaid has put in place strong security measures to protect my data. A great user experience is also aided by the user-friendly interface and intuitive design.

Pros

I have been amazed by Plaid's powerful and dependable financial data connection capabilities. As a result of the platform's smooth interaction with numerous financial institutions, I can quickly get and examine banking data. Real-time data access, which offers accurate and up-to-date insights into my financial activity, is one of the features I value most. I feel secure knowing that my financial information is secure because to Plaid's security safeguards. In addition, integrating Plaid into my own applications has been a breeze thanks to the developer-friendly APIs and documentation. The Plaid support staff has been accommodating and supportive, swiftly responding to any questions or concerns.

Cons

Although Plaid offers useful capabilities for integrating financial data, there have been a few elements that I haven't found to be as positive in my experience. The data I got from several financial organizations occasionally had inconsistencies, which was one of my problems. To make sure the information was accurate and consistent, more work was needed. The provision of support for a wider range of foreign banks and financial institutions is another area that may be enhanced. As a foreign user, I discovered that Plaid did not support all of the institutions I work with, which constrained the extent of data integration.