Cflow definitely helped our company to simplify our process flows and save time. Although there are troubles from time to time, Cflow support is always very helpful and solves almost all the problems we experience. No system is ideal from the beginning and is developing with experience and different customers. So does the the Cflow team. Thank you for that!
What is the biggest added value for our company is that we put the logic into Cflow and our staff automatically knows what to do without having to send plenty of emails and ask about the right contact point. It also allows us to track the requests that usually take time to process and would easily get lost between the emails. The existence of mobile app is also very helpful as our sales people are travelling a lot and they can submit their requests from anywhere in the world.
Some of the features are not really user friendly and without having a contact point in the company some of the steps are hard to guess. Sometimes it cannot work with a lot of data as it causes delays with request processing. Also it is hard for a new person to learn the logic of Cflow and takes time to explain how the whole process works. On the other hand, Cflow support is always available and doing their best to help. They always provide solutions to our problems.
Cflow is very user friendly and has excelent support.
I would have wanted to explore more of Cflow’s functionalities.
Ease of use
Flexibility and Adaptiveness
Great tool to reduce human errors and improve bottom line performance
As such not many cons.
Multiple supplies with multiple vendors can be improved