Prodsmart Reviews

Definitely the ease of use of the system and its ability to really customize the software to work with our manufacturing and production workflow.

Upon initial setup, there were few bugs and issues we had faced with the software, which slowed down production or caused the production team to lose a little faith in the software. This is something that is expected with a new software. Thankfully the issues were fixed in a timely manner and we haven’t faced any bugs/issues for a while now.

A great follow-up by the Pordsmart team regarding the implementation and training of our staff.
A smooth implementation that does not affect the business as usual.
A user friendly software which allows a total involvement of the shopfloor.
A great tool for analyzing data.
Pay as you use that allows you to have the software without major investment

Don´t interact with or replace other software (namely billing software).

We like a few things, like the user interface which is easy and straightforward to navigate. The strongest point of Prodsmart is the real-time management capability. We can now track all our production instantly and change our production plan quickly if we need to. Another key aspect of using Prodsmart is that it's an entirely paperless process. With Prodsmart we became entirely digital in production management.

The software doesn't come personalized to your every need or wish. At first we had to adapt it a bit to our processes but truth being said, this was a good thing. When we had to think about our process to customize our Prodsmart, we realized we could improve them. Nowadays we can´t imagine not using Prodsmart.

Easy to use, always evolving, real time follow-up of production, great planning interface that automatically generates workorders upon validation, traceability of every single detail of the production chain… and a team who is always up for new challenges, even some though ones!

It should have some sort of mirror database in the customer facilities in the event of internet access failure; to allow offline usage.

Prodsmart is a dynamic and versatile software. Excellent tool for production planning and excellent tool to calculate the efficiency of production at every moment. All this without using paper and with possibility to be used in different types of mobile devices.
The program is very easy to use for the workers and the graphical interface is very simple.

Prodsmart could have new modules: human resources control and accounting.

Its clean, intuitive and once you have the terminologies worked out, extremely easy to use.
The dashboard, mobile apps and reporting applications are simple, even to the 'not PC savvy' users

Transfer and importing of data from our SQL was easy, and super fast with the preformatted .csv files

The thing that really sets this application aside from others, is Prodsmart's commitment to customer support. During the implementation, trail and especially post installation, the support and care doesnt falter. You really get a sense of pride and ownership from the Prodsmart team as their keen nature and investment in their product shines through

Features such as live capacity planning, and scenario plotting are not live yet, but we have been advised these will be rolled out during the foreseeable future. This will be a great addition, which is not causing a huge issue presently whilst we adapt the internal culture to using the system

Versatility – there are many ways the information can be organized to make it fit our process, so I don’t need to change much about our process to conform to the system

It was relatively easy to learn the nuances of products, BOM, operations, but I still don’t have a understanding of the data relationships between production orders, sales orders, shippings, lot numbers, and material staging. A high-level data relationship map showing the whole system would help.

I think it captures the data we have been looking for for a while now! So it is going to be really insightful once we have it running smoothly.

I don't think there is anything I don't like, just taking time to learn and be proficient in it.

It's very easy to collect data using the software, with it's user-friendly interface.
It is a great tool because it can be used in all of our company's different sectors and subsections.

In order to establish a database to be used, the forms required to do so are very extensive and require a great number of details in order to begin to work with...

its efficiency when it comes to production monitoring.

Nothing missing, just need sometime to understand some features.

easily to integrate to existing busines process

operator need log in and out for each production ordered to be finished.

The customizable reports settings. In addition, the Dashboard is so easy to read.

Sometimes loading time is long. Although I know it depends on many variables.

Project manager with an operations background, Ease of use, Flexibility, Customer service, expertise, Ideal operations tool for small and medium business to streamline operations.

The Inventory part have a lack of WMS features such as inventory control, Pick-up launch, dynamic locations, storage proposal, ABC / XYZ classification

Prodsmart is intuitive and flexible to fit many different situations. Product traceability is a strength. Information in the data base is easily retrievable and mobile solutions are very useful.

We can't say that we have any misgivings about the software. Our team has found Prodsmart to be a very flexible system and there are many ways to set up the data base to support different types of workflows. You must be prepared to define your workflows and your needs and make sure the system is set up in support of those. Finally, ensure that users are trained in the proper use of the system and data collection.

User-friendly, very easy to install/implement especially compared to other similiar products. If you are a small company or you have difficulties "selling" this kind of software to your Board, than Prodsmart will be the only choice you have.
There´s no "no" for Prodsmart team. One can take advantage of other clients requests of improvement.

Since they´re in the beggining of their long "journey" there are some features missing, despite being planned for future realeases.

My team implemented and used Prodsmart for 3 years to run a factory with 300-600 workers. Prodsmart is extremely easy to implement due to the ease of use to all users, especially to operational users. Can give real time data of your manufacturing operation, giving you the possibility of controlling your factory through your email or through an app in your phone. The support is fantastic, being extremely quick to solve any issues. The insights you can have analyzing the collected data are awesome too.

Still some features being developed. Although they don't compromise the use of the tool, there is still progress to be made.

PRODSMART is very user friendly and it's easy to learn how to use it. The menus are very intuitive, and it's also easy to understand what we can do with each one. The support is excellent, all the doubts are clarified almost instantaneously and the Prodsmart team is always ready to help.

The worst aspect of this software is the fact that we need to repeat some steps too many times.

Control in real time of important indicators such as productivity, scrap and machine stops, which helps in the decision making process and let us overcome deviations.

The support and quick response to questions through chat are effective and quick.

Scrap reports / analysis can be improved.

It's possible to have access to production ratios in real-time
It's easy to use, even for workers with little or no technological savviness
It's possible to receive a notification about a deviation
We can always check in real time the workers' status and machines' status

The planning features still can be improved

The customer service is phenomenal. The team is always available to answer questions.

Inputting the initial data, but this should get less burdensome as time goes by

All the necessary information in real time everywhere and at any time. Simple, straightforward operations that fit most situations and to everyone.

Resistances put by human resources in using new technologies delay implementation and create doubts about data reliability.

Most of it is very intuitive and easy to use. The pages load fast and are kept as simple as possible.

Sometimes it is tricky to get it to match our business but I realize we have a pretty unique scenario.

It's very easy to keep track of the status and progress of the different production orders in real time.

If I want to use a mold outside of the machines I initially defined, which is a very frequent thing to happen, I have to change my initial conditions, otherwise i'm unable to do so. There should be more flexibility within Prodsmart about this aspect

The ease of use; The variety of functionalities; The customer service is really fast and kind!

While usina the App, it sometimes gets slow.

Love that this software allows me to see live time, generates reports with ease at any given time, with the filters and information I need.
It has been so helpful for our company, they now understand where everyone stands on the goal and the achievements.

I don't have anything that I dislike about the software, but am excited in the near future of new additions they come up with.