Productive

4.6 (98)
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Project lifecycle management for agencies and consultancies

Overall rating

4.6 /5
(98)
Value for Money
4.6/5
Features
4.4/5
Ease of Use
4.4/5
Customer Support
4.7/5

95%
recommended this app
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98 Reviews

Haris
Haris
Overall rating
  • Industry: Information Technology & Services
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Really good and it solves so many problems for me (with great customer care)

Reviewed on 2023/08/31

Pros

Really simple to use and so effective and saves time and energy of you know what you want.

Cons

Nothing specific to say here, did not find something that is that bad.

Clifton
Overall rating
  • Industry: Graphic Design
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great project/task management product!

Reviewed on 2023/08/31

Implementation was easy with the Design team and easy with clients once they were trained a bit on...

Implementation was easy with the Design team and easy with clients once they were trained a bit on the product. Overall my team likes Productive way better than previous Project Management tools we've used. The reporting has also been amazing! Seeing how profitable the company is as a whole and each employee. That's a game changer!

Pros

Project managemement, task management, time tracking, invoicing, there isn't much I don't love about Productive!

Cons

I wish there was a way to better implement email into the product. Right now email and Productive are separate. Having them tied closer together would help eliminate on additional product.

Reasons for Choosing Productive

Made the switch from Accelo, as the email integration caused all kinds of issues and our email got placed on blacklists, so we had to switch our domain name completely for our website and email. We originally used Teamwork, then switched to Accelo because of the email integration. Teamwork was great, but missed some key features at the time we used it.

Switched From

Teamwork.com and Accelo

Reasons for Switching to Productive

Had almost all of the features I needed. Others were missing features.
Verified Reviewer
Overall rating
  • Industry: Design
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 5.0 /10

Fatal bugs ruin an otherwise promising product

Reviewed on 2021/02/09

Productive could be a very promising product but there are bugs littered throughout the product...

Productive could be a very promising product but there are bugs littered throughout the product especially in critical modules like timesheets and invoicing which makes us very hesitant to switch over to it. Their support team is slow to answer if you are in the US since they are in Europe, and they don't fix bugs quickly.

Pros

In theory, Productive has the perfect set of tools for the modern agency. Powerful project budget tools including weekly or monthly budgets for retainer clients make it easy to make sure you are utilizing 100% of budgeted time but no more. Reporting tools are in theory very flexible and easy to spit out exactly the right data you want - from team utilization to billing to profitability, task completion - you name it! Productive is also pretty easy to set up and the UI is very clean, modern, and not clunky in the least bit like many competitors.

Cons

There are SERIOUS bugs that totally defeat the purpose of using this product. All of these I've brought to their attention but they have dragged their heels on fixing. Here are some of the top bugs:

#1: When you/your team logs time and goes to create an invoice from it, the date for every single time entry is off by one day as it appears on the invoice, vs. the date you actually logged that time. You can get the accurate dates with time logs from the reporting module and when you compare, you'll see every date on the invoice is incorrect and your customers will start questioning why you logged time on the weekend...

#2: When you go to download a custom report made in the report module, e.g. the hours report mentioned in #1, you get a blank PDF. Try CSV format? Also blank file, with only the header row filled in, 0 rows of data.

#3: Invoice formatting - if you use Productive with Quickbooks Online, when your invoice syncs over you will end up with some random HTML code as part of the descriptions e.g. <ul><li>Notes about this time entry</li></ul> on each line of the invoice. Have fun manually cleaning these up!

Verified Reviewer
Overall rating
  • Industry: Design
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Every tool you need for an agency

Reviewed on 2022/06/27

It's a great tool and the only one we found that ticks all the boxes for our business.

It's a great tool and the only one we found that ticks all the boxes for our business.

Pros

Fully-featured with a continually improving product roadmap and excellent customer support.

Cons

Sometimes it's difficult to work out how much budget is remaining as the calculations don't always tally with my own figures. Some nuances in how the calculations are done I think. Some features have started to move to the 'premium' tier.

Alternatives Considered

Harvest, Forecast, Asana and Toggl Track

Reasons for Switching to Productive

It had everything we wanted and more. Could consolidate our tools into one.
Benjie
Overall rating
  • Industry: Design
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Fantastic Support Team

Reviewed on 2022/04/11

I love it. I've looked at other tools, and turned them down simply because of their lack of...

I love it. I've looked at other tools, and turned them down simply because of their lack of reporting and all-in-one capabilities. Despite smaller features like automation, note taking, and dependency being really attractive.

Pros

We love that this tool is agency management in one tool! We can track projects / tasks, as well as record employee PTO, schedule work to manage capacity, and bill ALL IN THE SAME PLACE. Customer support is responsive and immensely helpful. Especially for explaining the parts of the tool that applies to areas outside our expertise (like finances).

Cons

The list layout leaves things to be desired in terms of design and organization of information. Would love to see automation, and the ability to mark tasks as dependent on / blocked by others come to the tool. The note taking tool is really basic and not co-write-friendly.

Alternatives Considered

ClickUp

Reasons for Choosing Productive

The comprehensive reporting / time management / resource management tools. ESPECIALLY the overhead tool.

Switched From

Plutio, HoneyBook and Dubsado

Reasons for Switching to Productive

The comprehensive reporting / time management / resource management tools. ESPECIALLY the overhead tool.
Arnor
Overall rating
  • Industry: Computer Software
  • Company size: Self Employed
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Being intuitively productive

Reviewed on 2022/04/11

Productive has been my go to product from the start to track my time, manage my budgets and create...

Productive has been my go to product from the start to track my time, manage my budgets and create my invoices. Having 1 product that can do all these things (and more) gives me, as the end user, a peace of mind.

Pros

The intuitiveness. Even the most complex features of the product are being made very easy to use.

Cons

Honestly, none I can think of currently.

Leah
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Productive Has Made Us More Productive

Reviewed on 2022/04/11

It has been a good experience and I recommend it to many people. It can get a little cumbersome...

It has been a good experience and I recommend it to many people. It can get a little cumbersome once you have a lot of data in there and we still haven't been able to transition over our Quickbooks sync to Productive. I would like some more training during times we can attend.

Pros

I love that we can set up project budgets and track our progress against them in real-time so we can better allocate resources and determine our profit margins. I also appreciate that the company has a robust roadmap and is constantly adding new features. It is fundamentally easy to set up on the project side. There is a ton of flexibility with different views you can have for tasks. The ways you can slice and dice your data in here is a major win for agency owners.

Cons

The biggest thing we need is a way for our clients to submit tickets to our team so that we can tie it back to the project and if needed, add a new project scope, but there is no interface for clients to submit requests to us via Productive. We haven't found any ticketing software that will integrate with Productive either (maybe by Zapier, but we'd really just prefer to stay in Productive as much as possible).I would also like to be able to see more history on staff time off/vacation time. Once a year has been completed, the data got removed when their new allocation was given. The Dashboard view can use some improvement based on the priority of actions. I would also like to see time chronically from when my timer was started so I can see when it happened during the day, but if you use the timer feature and then switch to the calendar view, it throws all the entries to the top of the day for some reason.

Alternatives Considered

monday.com and Wrike

Reasons for Choosing Productive

We wanted insight into our profitability per project and to track project-related time/expenses more thoroughly.

Switched From

Asana

Reasons for Switching to Productive

The profitability tracking won us over
Mark
Overall rating
  • Industry: Internet
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Very all-round and effective projectmanagement app

Reviewed on 2022/04/11

I'm very happy with Productive and all its features, also the contact with the support is always...

I'm very happy with Productive and all its features, also the contact with the support is always very engaging!

Pros

Productive shines in its range of features that just click with our wishes in managing projects. It keeps track of alle important aspects of tasks, budgeting, time, invoicing and reports we need to do our best job for our customers.

Cons

Productive could become better when it has a translation in Dutch, for our customers who are not as tech savvy as we are. The way projects can be invoiced could get some improvements, also bulk editing budgets.

Kacper
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

The last project management and team collaboration software you will ever need

Reviewed on 2022/04/11

Productive has been a huge game changer for us. Our team has taken on Productive and have been...

Productive has been a huge game changer for us. Our team has taken on Productive and have been using it religiously for everything, something that was easily forgotten or avoided when we were using other software that wasn't as fast, intuitive and easy to use. From an admin point of view, it has made our work easier and quicker - giving us information and overviews for things that would have otherwise required custom integrations or hours in spreadsheets.

Pros

We haven't had a single issue with Productive and have yet to hit a limitation or thing to improve. It has been such a breath of fresh air to come across an out-of-the-box solution that fits our team and way of working. It's clear that Productive listens to user feedback and quickly implements features and fixes. Their support is also outstanding - going above and beyond to provide excellent customer service.

Cons

Having tried 6 other project management and team collaboration software, I am pleased to say that Prodocutive has surpassed my expectations and there isn't anything that we don't like.

Alternatives Considered

Teamwork.com

Reasons for Choosing Productive

The cluttered user interface, lots of small bugs like issues with bulk actions, inconsistent and unreliable emails, and much more. It really put us off from using the software.

Switched From

Teamwork.com and Nifty

Reasons for Switching to Productive

Teamwork was much more limited and basic. The UI alone was what helped us choose Productive as everyone was able to use it without training or worrying about "where is this or that". You get what you see with Productive.
Petar
Overall rating
  • Industry: Information Technology & Services
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Perfect even for a small company

Reviewed on 2022/04/13

Really great, we'll keep using it as we grow bigger.

Really great, we'll keep using it as we grow bigger.

Pros

It has everything you need - from task management (including subtasks and workflows!) to reporting and time management. The price is very reasonable, regardless of the number of users. Some project management software has affordable pricing for a small number of users, only to rip you off when your company grows.

Cons

Filters for tasks could have more options (e.g. date filter has only equal or not equal). It would be perfect to have a single overview of tasks across all projects. Currently, that is somehow possible but lacks more powerful filters.

Alternatives Considered

ActiveCollab

Reasons for Choosing Productive

Productive offers time tracking out of the box, which is a feature most PM tools don't have

Switched From

Basecamp

Reasons for Switching to Productive

Interface looked better and it seemed we would get more reporting features
Nicklas
Overall rating
  • Industry: Computer Software
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great tool for us in the web industry

Reviewed on 2022/04/11

Nothing to complaint about, works great since we started. We use it every day.

Nothing to complaint about, works great since we started. We use it every day.

Pros

Great product that is easy to use with a nice inteface. Love the updated design and we rely most on the project management and time reporting function. They work really well.

Cons

Kind of expensive if you have a bigger team. Works good for us since we are a small team.

Rob
Overall rating
  • Industry: Public Relations & Communications
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

All-in-one capacity and resource planning tool

Reviewed on 2022/04/11

Pros

Productive gives us an all-in-one view of our current and forecasted capacity, ideal for tracking team time, availability and profitability. Lots of insights available to help inform our business and excellent and reactive customer support team

Cons

We've had to implement a number of workarounds as it wasn't really designed for PR agencies with monthly retainers, more for project-based resourcing at ad/creative agencies. Also the holy grail is to link time (hours) and money (billings) into one view rather than separating them out - that is apparently in the roadmap but has been for a while!

Jeff
Overall rating
  • Industry: Media Production
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Game Changer

Reviewed on 2019/09/11

Productive has helped our team be more efficient on time and stay on budget. From an owner...

Productive has helped our team be more efficient on time and stay on budget. From an owner perspective, it has allowed me to closely monitor profitability, which I had slacked on before.

Pros

The thing I liked most is the speed and design of the UI/UX alongside the feature set. We have tried most PM tools and this covers all that and more to help us run more efficiently and see the data we need.

Cons

I would really have to dig to find something I didn't like about the software. Most of the issues fell on me at the beginning with ways I should have been operating my agency before getting on Productive. So really there is nothing that I dislike.

Marcin
Overall rating
  • Industry: Computer Software
  • Company size: 51–200 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 8.0 /10

Highly Recommended

Reviewed on 2024/10/24

Like mentioned earlier I really like the general feel of the app. It feels stable, and polished...

Like mentioned earlier I really like the general feel of the app. It feels stable, and polished with every detail.

Pros

It feels stable and polished. Jira integration works very well compared to Clockify for example.

Cons

The UI might be simpler. The way how I use it doesn't require all the bells and whistles. What I'm essentially doing is logging the time for given tasks within projects.

Patrick
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 7.0 /10

Patrick Review

Reviewed on 2023/08/31

Pros

Easy to use and uploads documents fast and seemlessly.

Cons

Don’t like how tasks under an umbrella task can’t have the same specifics applied (ie r for tasks to individual due dates or a single due date for all of them)

Sharn
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

A system that works

Reviewed on 2023/05/17

Love it, total clarity over clients, projects, campaigns, staff, performance and profibility

Love it, total clarity over clients, projects, campaigns, staff, performance and profibility

Pros

Productive was easy to set up, user friendly and responsive to issues

Cons

Still some lack of integration and functionality on the CRM but improving. Would be great to integrate to sender.net or Mailchimp etc

Zen
Zen
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Productive is integral to our success

Reviewed on 2022/04/13

Exceptional.

Exceptional.

Pros

The features are designed for an agency so we use most of them, all day, every day. What we really like is:
1. The user interface is superb - intuitive and fast to use. The best we have seen.
2. Help files and customer services is excellent. There hasn't been a question without a really satisfactory answer.
There isn't another system we use that is anywhere near as easy to use as Productive is.
Remote working puts more pressure on the system and it has supported the team now spread out over thousands of miles.

Cons

Not much - would like slightly more customisable templates to allow us to add more text and graphics to them.

Kateřina
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 1,001–5,000 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 9.0 /10

Productive Review

Reviewed on 2023/03/17

Pros

Productive is a product management software which offers many useful features, custom workflows, time tracking, resource allocation or reporting. As the most valuable I consider the resource management tool which enables to manage the resources (team members, equipment) effectively.

Cons

Due to the complexity of the application It is quite difficult to learn using all the features available. Some features are available at a higher price, so the price can be quite high.

Bojan
Overall rating
  • Industry: Computer Software
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Greatest agency management software

Reviewed on 2022/04/11

Pros

Productive enables me to keep everything in one place; all the way from ideation, budgeting, project management to expense tracking. It strikes the right balance between powerful features and ease of use. I love using Productive, especially features such as Insights which really position it as a unique tool on the market.

Cons

Productive is best utilized when the entire organization is actively using the tool. Buy-in from most if not all internal stakeholders is highly recommended.

Ida
Overall rating
  • Industry: Accounting
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Excellent all-in-one tool for productive running of the company. From sales to invoices, with...

Reviewed on 2018/02/21

productivity

productivity

Pros

I've implemented Productive as a project management tool into my company ENTG 3 years ago. We are providing numerous digital services to our clients and big chunk of that is also production. When I tried it it was still in the early phases but basics as task and time management and contacts were covered. Since then, Productive had upgraded by listening to it's users like us into a tool that you can use for running a whole organization. We have our sales pipeline, our project management and profitability reports, scheduling from recently and even invoices creation through 1 click. Would really warmly recommend it to everyone that don't feel like bothering and paying to 5 different systems in order to get the same results that Productive can make in just one.

Cons

Mobile app is still not performing in the optimium experience like the web app, but it's still very usable and improving daily.

Jaka
Overall rating
  • Industry: Design
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

A good but expensive option

Reviewed on 2022/04/11

It's good but certain aspects could be improved.

It's good but certain aspects could be improved.

Pros

I like the split of booked and billed hours, as well as the ease of invoicing

Cons

It's very expensive compared to similar products. The mobile app is clunky.

Alternatives Considered

FreshBooks and Toggl Track

Reasons for Choosing Productive

It lacked features

Switched From

Zoho Books

Reasons for Switching to Productive

The feature set
Nancy
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 8.0 /10

Productive is my favourite teammate

Reviewed on 2022/04/11

We've been using Productive for years and its been great seeing capabilities improve and grow - its...

We've been using Productive for years and its been great seeing capabilities improve and grow - its functionality keeps getting better.

Pros

There are so many features packed into one tool making my job easier and more organized.

Cons

Sometimes it's a bit glitchy when trying to schedule projects in the far distant future.

Jonathan
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Productive Is Awesome

Reviewed on 2020/03/16

Pros

I've been in the advertising marketing business on the operations side for over 25 years. I've seen and used lots of Project/Financial/Resource Management software in my day, and this is by far the best one I've used. It It was easy to set up, user friendly and has great, actionable data.

Cons

The only con is the way hours are entered into the Resource Scheduling area. Its requires manual calculations that are a bit laborious.

Jane
Overall rating
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Nice interface and easy to use, lots of features

Reviewed on 2018/05/11

Pros

The interface is exactly what I need, easy to use and find what I'm looking for. Also allows the team to communicate with the client and get feedback. You can assign tasks, view the calendar, upload files, and I like that you can reply via email and that there's Time Tracking included. Also like that there's a free 30 day trial that doesn't require you to add your credit card. One thing that really stands out from the rest is the Sales section, you can see where you've submitted Proposals (including estimate amount) and see them 'In Negotiation' so you can keep track of projects that aren't even started yet - and then convert them to Projects.

Cons

The fact that they charge per user is not all that great because the amount of users changes all the time, depending on the project, so there's no way to plan your monthly budget (if you're a small company that matters).

Vibor
Overall rating
  • Industry: Information Technology & Services
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Professional. Approachable. Friendly. Helpful.

Reviewed on 2018/06/15

Pros

It really has the potential to unify the agency processes and eliminate the need for several tools. It brings together time tracking, project management, CRM and sales, financials, invoicing. One of the really cool options is the fact that you can use as much or as little features that you need. You adjust the software to your sales and business process not the other way around.

A special hat-tip goes to the support team. They were readily available, helpful, really went an extra mile to help out, even came to our office and did a presentation and training even before we signed up for the software. I am in this industry for more than a decade and rarely does one see support team with so much passion about their product and their willingness to explain all the possible details. Highly recommended!

Cons

In some rare occasions there are minor issues with synchonisation between time entries made from the website, mobile app and desktop widget. However, when we reported those issues, team was quick to fix them and continiously offered help.