GeoPal

4.7 (10)
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Mobile workforce management software for multiple industries

Overall rating

4.7 /5
(10)
Value for Money
4.5/5
Features
4/5
Ease of Use
4.6/5
Customer Support
4.8/5

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10 Reviews

Verified Reviewer
Overall rating
  • Used Monthly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Flexible, less paperwork, less dependency on staff, & it enhances my workforce management...

Reviewed on 2018/04/08

The best benefit (that was a little unsure of before) is that it works offline too, increase my...

The best benefit (that was a little unsure of before) is that it works offline too, increase my store and office workers' productivity, and monitoring is easier than before. No more paperwork :-)

Pros

I love the dedicated approach to capture the data in any form and it works well (if not great) with annotations, electronic signatures, and images. Very happy with template design that include logic script and monitoring of real-time progress is possible.

Cons

Its not for every business vendor. Afterall, efficiency improvement is a must for every enterprise, so better ask the vendor before you buy this. I didn't have any problems, but I've to upgrade my RAM according to manufacturer's recommendations.

Response from GeoPal Solutions

Dear GeoPal customer,

Thank you for your review, it's always a pleasure to hear from our clients. If there is anything we can do to further improve your experience, don't hesitate to let us know.

Kind regards,

GeoPal support

Morgan
Overall rating
  • Industry: Government Administration
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

A real world review

Reviewed on 2018/11/30

We have transformed & quadrupled our output of home inspections using GeoPal. It's impossible to...

We have transformed & quadrupled our output of home inspections using GeoPal. It's impossible to imagine how that would have been done without this tool.

Pros

Ease of use facilitated quick uptake and a quicker return on investment. The GeoPAl API made it easy for us to integrate with other systems.

Cons

It would be nice to be able to turn off device tracking globally and/or per user.

Response from GeoPal Solutions

Hey Morgan,

Thanks a million for the review - it's brilliant to get such great feedback from a client using GeoPal on a daily basis.

In terms of device tracking, it is turned on as a default but can be turned off on each individual device using the handset itself. I will put you in touch with support to run though this.

At present you are not able to turn device tracking on/off globally in the admin section but I will definitely feed this back to the product team.

Thanks a million for the positive words.
Kieran.

John
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  • Ease of Use
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Clearhill Customer Review

Reviewed on 2014/09/25

Our first venture into mobile service management could not have been made much smoother due to the...

Our first venture into mobile service management could not have been made much smoother due to the expert advise of the Geopal team. Their easy to use templates give excellent flexibility in allowing us to extract vital data from jobs that would otherwise be lost. The visibility of completed jobs has given us information we can rely on and has increased our productivity through analysis.

We now identify every asset in our operation through Geopal and can easily perform a range of functions to make us better at what we do and more importantly, better than our competition.

Response from GeoPal Solutions

We are delighted to be working with Clearhill, and happy that GeoPal has contributed to the success of your business. Thank you.

Richard
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GeoPal - Improving Business Performance with a Mobile Workforce solution

Reviewed on 2015/02/03

Providing customers with a streamlined approach to data capture, mobile workforce management and...

Providing customers with a streamlined approach to data capture, mobile workforce management and real time reporting in a digital environment GeoPal is designed to increase productivity, reduce costs, enhance asset management and improve business processes.

Allsop Consulting offer the GeoPal platform and provide bespoke solutions tailored to customer needs including accurate proof of delivery, lone worker protection and any form of digital information and multimedia capturing.

GeoPal reduces time spent on manual processing, and strengthens team collaboration. It also allows users to capture images, video, diagnostics, and signatures, and, it implements secure data control to protect customers and staff.

GeoPal provides the ability to streamline form-based business processes, allowing operatives to spend more time in the field, sending the latest job information directly back to the office for analysis, and reacting to further requests for services without the need to receive paper confirmation. Location mapping allows the administrator to optimally schedule tasks to the most suitable operative. The ability to take photographs, annotate drawings and accept signatures as part of the form filling process ensures an efficient and cost effective solution that dramatically cuts down the amount of administrative duplication of information.

Oren
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  • Ease of Use
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Mobile Workforce Data Management

Reviewed on 2014/09/26

GeoPal has helped our client base in managing, monitoring and locating their mobile staff. The...

GeoPal has helped our client base in managing, monitoring and locating their mobile staff. The template design is user friendly with the ability to add enhanced "smart steps" and logic scripts.

By using the dispatching and job grid features, our clients are able to schedule jobs, monitor the progress in real time and ensure they have the most up to date information for quality of service and billing.

We have written the switches to integrate data from GeoPal to SQL via API and further integration into ERP solutions like SAP.

Support by the GeoPal team has been excellent. Help Desk requests are handled timeously with quick resolution and advice.

Response from GeoPal Solutions

Azcom Systems have delivered GeoPal to numerous large clients in diverse sectors in South Africa. It is a pleasure working with Oren and his team. Thank you.

Garrick
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Empowering Workforce Mobility

Reviewed on 2015/04/22

A strategic partner of Three Ireland, GeoPal is a cloud-based enterprise mobility solution for...

A strategic partner of Three Ireland, GeoPal is a cloud-based enterprise mobility solution for companies that need to manage a field based workforce. GeoPal addresses a number of issues faced by many of our business customers including: lack of visibility of staff when they leave the office, low productivity due to inefficient job scheduling, untimely reports from the field, proof of delivery, asset tracking, high admin costs due to the processing of paper forms and slow turn-around from work done to issuing invoices. As an organisation, aligning ourselves with GeoPal as a partner has radically changed the engagements we have with our customers and helped to deliver measurable benefits!

Anders
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Mobile workforce

Reviewed on 2014/09/25

Have been using GeoPal since 2011for various contracts and projects a very versatile and flexible...

Have been using GeoPal since 2011for various contracts and projects a very versatile and flexible system, easy to use and can handle a vast amount of transactions.

Would recommend this to any business looking to go mobile.

Response from GeoPal Solutions

We are delighted to be working with Morrison Mainline also. Thank you!

J
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use of GeoPal software for field staff in OPW

Reviewed on 2015/01/14

The software is a really good system and is backed up by excellent customer support. It has...

The software is a really good system and is backed up by excellent customer support. It has replaced a predominately paper based system in our organization and has been adopted by staff as it reduces their administrative work. The really impressive features are the customer configurable template for the forms used by staff and also the offline feature, which is essential as we work in remote areas with often poor or non existent cellular communications.

David
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Geopal Mobile Data Capture

Reviewed on 2015/02/08

Geopal provides users with a comprehensive platform that they can confidently build their business...

Geopal provides users with a comprehensive platform that they can confidently build their business on. Overtec chose Geopal because of its flexible approach to mobile data capture and its ability to be easily adapted to accommodate a wide range of uses. This resilient and robust platform just goes on giving with regular and innovative enhancements. The Geopal customer support is second to none.

Ben
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Flexibility & Function Combined

Reviewed on 2015/04/22

After using GeoPal and applying it to several business models I have to say i'm forever amazed at...

After using GeoPal and applying it to several business models I have to say i'm forever amazed at how flexible the system is and how different functions and business processes can be handled by the system with very little development. GeoPal is easily one of the most extensive solutions in terms of what technologies it utilises.