Zerospam Reviews

Easy to manage.
Flawless to customer, even after MX record change to Zerospam.
Easy to sell.
Great support team.
Easy billing.

The only Cons, we do not receive support calls anymore from our non all inclusive customers. But this is not a real cons....

Good blocking engine.
Fast setup.
Bilingual Service

No way to recover blocked emails.
Transfers from other domains are received at random.

Very effective
Best in class
Best support (local)
Block spam very well
Quarantine is easy to manage

My only concerns is price point with cloud messaging solution... price works well with on premise solution but added to cloud messaging solution monthly charges harder to sell.

This is one of the easiest and quickest integrations of spam protection into our email system that I have ever seen. It works right out of the box with a bit of setup and tweaking, my email was spam free within a few hours. Once set up correctly, it works in the background with very little effort or attention needed by me.

It's expensive, but I think if your serious about reducing the threat of phishing emails or dangerous email viruses, this may be worth the money.

We have been using this software for a long time and have not had any major spam issues with our business emails. Its very reasonably priced and has worked flawlessly for us. There is a very low false positive rate and great response from the support team.

I can't think of any cons. Its worked great. Pricing can be too much for really small businesses.

The peace of mind ! When you implement that solution, you can concentrate on what is important for your business

Absolutely Noting ! It's the perfect solution for antispam !

The customer service is excellent and professional. The Cumulus tool is easy to learn and contains a complete and detailed help, is the email security solution configured and forgotten with an efficient user interface and a spam mark * NO * that forces you to accept false positives or leave pass the junk mail

It is a bit expensive and you need more protection options for office 365 this would be of great help for the service

It works as advertised. The platform is very stable and they continue to improve the filtering. I would recommend it.

Have no real stringent critiques or negative comments. The software lacks flexibility but given the overall solution I understand why.

I like the simplicity of the management console, as well as the setup walkthrough. Support has been outstanding.

Get's a little touchy with macro enabled .doc and .xls attachments, but the communication regarding the message being blocked is very customer service focused, and I have had no issues navigating the conversation w/ customers.

I have nothing to do for this spam filtering solution to work perfectly every day!! I know it sound impossible but it's a fact.
No hardware to maintain, no VM, no software to update. I do not remember the last time i had to release an email from the quarantine, at least 8 month ago.

Installation: A DNS Change only. Simply redirect your MX record to the one Zerospam will give you. That's it.
A second step to do that is optional: Firewall filtering/limiting tcp/25. My email server is protected from the bad guys who want to connect to my email server because it only accept SMTP connection on the port 25 from the Zerospam server. The path an email do : you, Zerospam, me. Isolation = safety.

Bandwith saving. Because the spam did not come in my infrastructure, they do not use my bandwith and ressource.

Virus protection, it add another layer of protection.

Support, they are fast to answer to email and i can speak to a human easely. Yes, a real human.

It's a Canadian business with server around the world.

Usage: A web site will give you the possibility to whitelist, blacklist, use greylisting, access to statistics. last week 95,98% of SPAM!!! This number vary every week.

Quarantine, an email can be release from there. You can filter by date, user from or to, subject.

Stop reading and use the free trial.

I cannot said to my boss that i did and charge overtime because of Zerospam.
It cost something like every good product! Peace of mind have a price.

It does an excellent job filtering out the spam garbage we get - very few false negatives. I get a daily report of items filtered that I could look at. There are a few false positives.

Nothing negative to report. It works very well. Some pain (work) to check and release the false positives. (sign in) rather than just click a link on the notification e-mail.

Quality of service and reliability, Easy Setup and Management, Also Support Multiple Customer in one main consol.

Nothing is disapointing so far in this software

Quick respond on outbreak, create custom rules to block threat when needed. Stability of the solution is great.

Missing some options in the management portal for larger organisation. The visibility on update and issue has improved.

Everything about ZeroSpam has been extremely positive.

The interaction with the sales team was very good. They outlined their service and what was required in order to implement this for our on-site exchange environment.

Installation was a breeze and the DRAMATIC decrease in spam was immediately obvious.

Customer service is second to none providing quick response to questions.

This is definitely a set it and forget it service.

I can't think of a single negative item I could say about ZeroSpam.

It's rare I give 5 star reviews, but this is a stellar product that works as described and has stellar customer service and support!!

There is really only one con; IF you can even call it that, because it's really NOT a high cost, but it would be the cost of the product if I was to say anything was bad about it.

Console is easy to use, software is great, but most of it, support is wow !

Can't find ! Even when I closed my account the cie was nice with us !

The setup of the protection was very simple and the reduction of spam was immediately noticeable by many users in the company. The default filters were perfect and it struck a perfect balance between spam and legitimate emails. I also like the fact they are Canadian based and all the emails are staying within Canada.

I think they need to improve their visibility as a company. After going though so many other solutions, it was nice to find something that fit the needs. I wished I had known of them sooner.

They react fast. Follow the trend of attacks. They ajust their filters as soon as we report an email not blocked. They are always available to provide reporting information ondemand. The product filtered as well as malware, as phishing, URL links or file attached.

The reporting log is missing some information about the emails like, subject or something that would allow us to retreive more info on the incoming emails.

Excellent Anti spam email services for Business's. Once you set this up and tweak it to your liking it just works. Lot's of features in their portal which is upgraded regularly. Redundant services even collects all emails if your own server goes down.

Requires per user billing paid for the year. Other then that I don't recall any other cons for this service.

The interface is really simple to use and very functional. There are no wasted steps to make it do what you want.

There are no weaknesses that come to mind. Everything has been really well laid out and self explanatory

The reliability and how many bad email are blocked.

The price are little bit higher than the competition but the is worth it.

We have been using Zerospam services for many years for the majority of our clients. This service is really effective and solved serious problem of SPAM at some customer.

Previously he had no real-time status of the service. But now he have a status page and we receive notification if the service has problems.

How well it works and the machine learning aspect of the platform. We have had no false positives thus far, which is more impressive than any other product I've tested.

Clunky web GUI. Unfortunately the interface that you will be working with is straight out of 1995. It's more of a cosmetic thing because it's completely functional. Just very out of date and difficult to train others in its current form.