WaiverSign Reviews

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97 Reviews

- Industry: Writing & Editing
- Company size: 51–200 Employees
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 8.0 /10
WaiverSign is an affordable tool for collecting digital signatures on documents.
Reviewed on 2022/11/07
Pros
WaiverSign makes it easy to create, send and sign electronic documents such as waivers, liability forms and other legally binding contracts. It's an easy and affordable system to use. The assistance from customer service is fast and effecient.
Cons
Some businesses might find the limitations to the number of waivers you can send frustrating - but for my personal use it was sufficient. I also think that if I needed to have a variety of different documents set up and had to go through customer service each time, that might not be the most efficient way. But those are minor compared to the feature you do get with the software.
- Industry: Hospitality
- Company size: 2–10 Employees
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
#1 to come back to!
Reviewed on 2023/06/21
Fantastic! We have appreciated the follow-up and support every step of the way.
Fantastic! We have appreciated the follow-up and support every step of the way.
Pros
We have been dragging our feet on making a choice of waiver software we wanted to chose for one of our higher scale properties we manage. WaiverSign ended up being our final choice because of the ease of use and need for signatures for everyone of all ages.
Cons
I have nothing bad to say about WaiverSign.
Reasons for Switching to WaiverSign
price, ease of signatures for adults involving minors, and the ability to create events- Industry: Recreational Facilities & Services
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Stumpys GB
Reviewed on 2019/11/11
positive.
positive.
Pros
Easy to use. Easy to install on devices.
Cons
Outages are not often but enough to be annoying.
Response from RESMARK Systems
Hey Monica, thanks so much for the review. We're glad WaiverSign has been easy to use for you. As far as outages go, please let us know if you ever experience one so we can diagnose what went wrong -- that's definitely something we don't want to see happening. Thank you!
- Industry: Recreational Facilities & Services
- Company size: 51–200 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Practical
Reviewed on 2021/05/03
Looks like it will implement well within our operations.
Looks like it will implement well within our operations.
Pros
I just started using and I am finding it user friendly so far. After a season of fully using I will have more of an input of pros. Although, the search features and use of information seems easy enough to populate what I am looking for.
Cons
I have not got that far into implementing into daily use with our customers. We just began the new version.
Response from RESMARK Systems
Thank you Linzie! We're so glad to hear WaiverSign has helped your business.
- Industry: Consumer Services
- Company size: Self Employed
- Used for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Review from a one man band busines
Reviewed on 2021/01/08
Makes life easier for me, saves on printing and paper. I can see quickly who has signed the...
Makes life easier for me, saves on printing and paper. I can see quickly who has signed the waivers.
Pros
Product is easy to use and implement. Nothing complicated for the recipient to do when completing the online form.
Cons
The mandatory requirement to put DOB every time or at all bothered some of my clients
Response from RESMARK Systems
Thank you Ann! Since your review was posted we've updated our mandatory DOB field to be optional, so hopefully this helps us reach a full 10/10 for you.

- Industry: Nonprofit Organization Management
- Company size: 11–50 Employees
- Used Monthly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Great Product for Liability Waivers
Reviewed on 2019/05/02
Pros
That it gives you a signed product with a time stamp and that they added custom fields!
Cons
Wish there was more ability to sync with google sheets
Response from RESMARK Systems
Hey Jeffrey, Thanks for the review! We're glad to hear things have been going well and that you're happy with the software. I do love your idea of better integrating with Google Sheets (we totally know that's where most of the data exports end up anyway)! I'll run that feedback by our team to see if that's something we can put in the pipeline. If you need anything else, please don't hesitate to reach out using the live chat widget (orange icon at the bottom right when logged into WaiverSign). Thank you! -Jeremy
- Industry: Recreational Facilities & Services
- Company size: 11–50 Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Review of WaiverSign
Reviewed on 2019/05/02
Pros
It just works right out of the box. We were able to set up multiple versions of waivers, and customers can easily access the waivers while in our store, or ahead of time via URL. We don't have to worry about the signing of waivers... WaiverSign just provides the service without worry. And WaiverSign is able to provide us with the best view of customer demographics of any of the software tools we use.
Cons
Not much. It is pain-free. Maybe the ability to have slightly more configurable custom answer fields.
Response from RESMARK Systems
Hello! Thanks so much for the feedback. We're glad that WaiverSign has been easy for you. I'd love to hear more about your thoughts on custom fields, feel free to reach out to me anytime at [email protected] if you'd like to discuss it further. It is possible we've already spoken with each other about it, but I'm not 100% sure since your review is anonymous. Glad to hear everything else is going well and that you're pleased with our software! -Jeremy

- Industry: Health, Wellness & Fitness
- Company size: 2–10 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Amazing !!!
Reviewed on 2020/07/22
Pros
This is super easy to use!! Can't say enough about this. I am not a "tech" person but I was able to do this with ease.
Cons
I can't say anything bad. Every time I had a question, they always responded very quickly to all my questions.
Response from RESMARK Systems
Hey Melissa. I'm thrilled to hear that our support team has been able to stay on top of all of your questions, and that WaiverSign has been easy for you to use. Thanks for the review! -Jeremy
- Industry: Nonprofit Organization Management
- Company size: 11–50 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Perfect for a small non-profit
Reviewed on 2019/05/02
Excellent. Customer Support surprised and delighted and actually followed up on a request I had...
Excellent. Customer Support surprised and delighted and actually followed up on a request I had made.
Pros
It’s the perfect solution at the right price for a small no -profit that needs to accept waivers from visitors and volunteers.
Cons
Can be a little confusing to figure out some of the options related to parent/guardian/child.
Response from RESMARK Systems
Hey Matt! Thanks for the feedback. We're glad that we're able to help your Non-Profit simplify your Waiver situation. I can understand what you mean with the confusion around parent/guardian/child, especially with the initial setup of your first waiver. I'll pass that feedback over to our dev team for future consideration. Otherwise, I'm grateful that myself and the rest of our support team have been able to "surprise and delight" you, that's terrific to hear! Please reach out if you ever need anything. Thank you! -Jeremy
- Industry: Medical Devices
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
WaiverSign Is Great!
Reviewed on 2019/05/02
Fantastic!
Fantastic!
Pros
Super easy to use. The customer service of the WaiverSign staff is great.
Cons
No real negative things to support. Good software.
Response from RESMARK Systems
Thank you so much for the feedback! We're glad WaiverSign has worked nicely for your organization. Please don't hesitate to reach out if you ever need anything. - Jeremy
- Industry: Sports
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Met our needs for our insurance program
Reviewed on 2019/05/09
We can track very accurately the people who are in our organization against our critical element of...
We can track very accurately the people who are in our organization against our critical element of insurance coverage.
Pros
We are an amateur adult soccer league and our liability insurance carrier requires that we have a completed liability waiver for every player register. Our deductible increase substantially if we do not. The WaiverSign system allows us substantial features to make sure we can track every individual player before we let them enter a competition. Our national association that procures the insurance doesn't have a system in effect to coordinate the liability waiver with the registration and because we don't require all players to use online registration it lets us track the walkin registration as well.
Cons
The previous version didn't offer optional fields for the user to title. The newer edition that we started with this year does have that feature.
Response from RESMARK Systems
Hey Mike! Thanks so much for the review. We're thrilled that you've been with us since the early days, back before our current WaiverSign product was launched. It's great to hear the transition from our legacy product to our new web app has been a good one for you. If you ever need anything, please let us know! -Jeremy
- Industry: Leisure, Travel & Tourism
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
WaiverSign is Awesome
Reviewed on 2019/04/18
I used to have to mail a paper copy to the customer using my postage and envelopes, wait for a long...
I used to have to mail a paper copy to the customer using my postage and envelopes, wait for a long time for the forms to be returned and then try to read the writing so I could enter the information myself. Now all of this has been eliminated and in one press of a key I can take care of all of that!
Pros
I like that it is so easy to email a link to our customers and they can take care of doing the waiver sign quickly and easily. No mailing of release forms or trying to enter the information for them.
Cons
I have no negative comments on WaiverSign. It has been such a help.
Response from RESMARK Systems
Hello Pamela! Sounds like you had quite the handful before. With the quantity of waivers you guys sign, I imagine that manually entering all of that data would have been a beast -- not to mention tracking people down who haven't signed! We're glad that WaiverSign has and continues to make your life easier. If you ever need anything from us, please let us know. You can reach us via the little Orange Chat icon at the bottom right corner of the app. -Jeremy
- Industry: Health, Wellness & Fitness
- Company size: Self Employed
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Invest in yourself!
Reviewed on 2020/10/29
I really like the experience, it’s definitely worth the investment! They also help me advertise...
I really like the experience, it’s definitely worth the investment! They also help me advertise that my business is paperless ! Our planet is def worth $10.oo a month !
Pros
My favorite part of this subscription is knowing I am actively doing a little something to better our planet. I love the fact that it’s literally what you pay for! I am so happy I haven’t had to print out a single consent form bc my guest are all able to read & sign my consent form as required by law yet its so easy for me! No more keeping large files cabinets/boxes or waiting for them fill it out day of. To top it off , its so freaking easy for my guest to use. Small business owner invest in yourself !
Cons
My only difficulty is the editing of the forms. It’s a little time consuming to have to fill the forms every question to see a preview of it while in the editing process. I mainly use it on a mobile phone and an iPad , so maybe its that but its not the worse.
Response from RESMARK Systems
Thank you for the feedback! So glad WaiverSign has been of great use to your company. We appreciate you bringing to our attention that you're finding the mobile document editor to be a bit tedious, we'll share this feedback with our design team. So thank you.
- Industry: Civic & Social Organization
- Company size: 11–50 Employees
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Best of Breed Software
Reviewed on 2019/09/28
WaiverSign has enabled us to move 95% of all our waivers to an online system, which has dramatically...
WaiverSign has enabled us to move 95% of all our waivers to an online system, which has dramatically increased the ease of dealing with them.
Pros
Of all the solutions I tried, WaiverSign was, by a wide margin, the easiest to use, both from a setup standpoint and for our users. The price is an excellent value and the customer service team is top notch.
Cons
Despite my best efforts I couldn't ever get the API to work properly, meaning I couldn't integrate it as tightly as I'd have desired with the rest of our registration system. I also wish there was better ways to output in a spreadsheet the optional questions that are asked in the waiver process. Both are minor quibbles, however.
Reasons for Switching to WaiverSign
Better interface, better pricing.Response from RESMARK Systems
Hey Mark! Glad to hear you've had a great experience with WaiverSign so far. Sorry to hear you've run into troubles working with our API. At this time the API is in beta (as of October 2019), so bugs and issues are unfortunately something that are likely to come up, so we don't advertise the API on our website. Our primary focus for WaiverSign has been on the front-end user experience that the majority of our clients use everyday, which it sounds like all of that has worked great for you! In the future our API will no longer be in beta and you can count on it having the same ease and reliability you've come to expect from the rest of our app. Thanks again for the review. -Jeremy
- Industry: Leisure, Travel & Tourism
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Works great
Reviewed on 2019/10/29
It’s a pretty easy system to use and the customer support staff are quick to respond.
It’s a pretty easy system to use and the customer support staff are quick to respond.
Pros
It’s very easy to use. Doesn’t matter the age of the person using it they can figure it out.
Cons
While this system works best for small groups of people it can be a bit cumbersome for large groups and/or families.
Response from RESMARK Systems
Hey Krissy, thanks for the review! We're glad to hear WaiverSign is working out nicely for your needs. -Jeremy
- Industry: Nonprofit Organization Management
- Company size: 2–10 Employees
- Used Monthly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
No more paper waiver head aches!
Reviewed on 2021/02/03
Overall, I am extremely happy with WaiverSign and so thankful I gave it a try! This year we are...
Overall, I am extremely happy with WaiverSign and so thankful I gave it a try! This year we are hoping to offer more events to our veterans and having WaiverSign will make it easier for participants to sign their waiver and my job will be a lot less frustrating, too.
Pros
Our organization provides recreational activities for veterans. In the past, we emailed waivers to veterans, asked them to print, sign and scan the waivers and then email it back to us. For some of our elderly veterans or those that didn't have a printer scanner at home this made it a big hassle for them and for us! I love how easily I can email a link and they can fill it out quickly with a smart phone, tablet or computer. I have only had one person need a little assistance with the form. With WaiverSign, I can see who has signed their waiver as soon as they complete it. Rarely do I have to send out a reminder for them to sign their waiver.....they complete within minutes of me sending it. So much easier than paper!
Cons
It would be great if the url link generated by WaiverSign was shorter. I use Bitly to shorten the url link and it works fine. Not a big deal, but if it was a part of WaiverSign, that would be one less step.
Response from RESMARK Systems
Thank you for the feedback Karin. Bitly is indeed the best workaround for long URLs. This feedback is actually a pretty common feature request, and something we'll likely offer in the future, so stay tuned.
- Industry: Hospitality
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
WaiverSign is perfect for our campground!
Reviewed on 2022/07/22
very good would recommend and use again
very good would recommend and use again
Pros
I really liked the ease of use for customers and staff.
Cons
linking it to the registered guests, could be streamlined.
- Industry: Recreational Facilities & Services
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 8.0 /10
Release Forms
Reviewed on 2019/07/30
Pros
Love that the customers can do it from their devices and it gives us there selections on food and beverage.
Cons
Customers sometimes have a hard time using, and some do not finish to the end.
Response from RESMARK Systems
Hey Nicole! We're glad to hear you're pleased with WaiverSign. Thanks so much for leaving us a review! -Jeremy
- Industry: Health, Wellness & Fitness
- Company size: 2–10 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Love this platform for my Gym
Reviewed on 2019/06/10
Cost and simplicity were key for us. This is our first waiver platform and don’t plan on switching....
Cost and simplicity were key for us. This is our first waiver platform and don’t plan on switching. We looked at various gym management platforms that have a built in waiver system, however all of them lock you in. WaiverSign allows us to rip and replace the gym management components we do and don’t want without a significant commitment to one provider. It just works. Simple.
Pros
Ease of use and support made it easy to get started. They built the first template for me and it’s been a rinse and repeat of the subsequent templates.
Cons
I had a few cons early on, however my feedback prompted actual change within the overall product. So awesome to help shape the product.
Response from RESMARK Systems
Thanks so much for the feedback Robert! We're thrilled to hear that WaiverSign has met your needs, and that we were able to fulfill some of your feature requests. -Jeremy
- Industry: Education Management
- Company size: 11–50 Employees
- Used Monthly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Thank you for making permissions slips manageable.
Reviewed on 2019/05/24
It has been excellent. Thank you!
It has been excellent. Thank you!
Pros
We are a small school, but we do a lot of activities outside of our own campus. This means that we were juggling creating, collecting and curating hundreds of permission slips per year. We were so excited to move to an electronic only formation with WaiverSign. They were immensely helpful in getting us set up and ready to go. They are very responsive if you ever have a problem or question. Our staff and our parents are so thankful for an online interface that is easy to use. Thank you so much!
Cons
I would love to be able to clone permission slips, so that I can edit and just make a few small changes. We also sometimes to overnight trips, so it would be nice for the event parameters to allow for a range of dates, ie. a trip that goes for two to three days.
Response from RESMARK Systems
Thank you Cara! I'm glad to hear that WaiverSign has been helping simplify things for your School. Regarding document duplication, we totally understand how helpful that feature would be and it's definitely something we'll be sure to offer in the future. We'll stay in touch! - Jeremy
- Industry: Nonprofit Organization Management
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 10.0 /10
Waiver Sign Rocks
Reviewed on 2019/05/31
Volunteer liability waivers (lots of them!!)
Volunteer liability waivers (lots of them!!)
Pros
I don't have to do any filing! And I can use coordinators outside the organization to oversee completion of forms.
Cons
setting up signing links was confusing at first
Response from RESMARK Systems
Hey Michael! I'm thrilled to hear things are going well for you with your account. I'm glad you've been able to get used to using the system despite the initial learning curve. We're definitely taking steps to help simplify the process for future clients. Thank you for leaving us feedback! - Jeremy
- Industry: Entertainment
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great Software!
Reviewed on 2021/08/15
Pros
Everything is very well laid out and very user friendly! I rarely have to explain how to use the system to our clients.
Cons
There seems to be a minor issue with people signing and none of their information is saving, but I am not sure if that is an error on their part, or with the actual system.
Response from RESMARK Systems
Thanks for the review! We're glad WaiverSign has easy for your clients.
- Industry: Entertainment
- Company size: 11–50 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Saves time and paper
Reviewed on 2020/07/30
We are happy with our WaiverSign experience thus far. We would love to explore Resmark's scheduling...
We are happy with our WaiverSign experience thus far. We would love to explore Resmark's scheduling app however, it seems a little overpriced compared to our current solution.
Pros
WaiverSign provides an easy process for collecting completed waivers from customers, many before they even arrive on-site.
Cons
Occasionally, we have a customer get to a waiver for an event and they are asked to select an event but, we have none active and they can't select none, so must start over.
Response from RESMARK Systems
Hey Sean, thank you for the review, and the feedback. I'll look into that issue, and if I can reproduce it we'll send it to our dev team for further investigation. Thanks again!
- Industry: Health, Wellness & Fitness
- Company size: Self Employed
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
The easiest thing to set up about my yoga business!
Reviewed on 2020/05/26
Capturing answers to my intake questionnaire and compatible with my liability insurance.
Capturing answers to my intake questionnaire and compatible with my liability insurance.
Pros
During the spring of 2020 I started teaching yoga from home and WaiverSign was a snap! I sent them a PDF of my current paper waiver and they set it up all for me within a day and their tech support is amazing - highly recommended!
Cons
No cons that I have seen, easy to set up, and easy for my clients to use.
Response from RESMARK Systems
Thank you for the kind words! We're glad WaiverSign has been great for you. And I'm thrilled to hear you've enjoyed working with our tech support team! - Jeremy
- Industry: Recreational Facilities & Services
- Company size: 10,000+ Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 9.0 /10
Waiver Review
Reviewed on 2019/10/24
Use it frequently for waivers for employees and their files
Use it frequently for waivers for employees and their files
Pros
Ease of use, not difficult to maneuver , Customer friendly, self explanatory, and very convenient to use.
Cons
Nothing, there was nothing that I did not like about the software. I like it and cannot think of anything negative
Response from RESMARK Systems
Hey Wendy, thank you for the feedback! We're glad to hear WaiverSign is meeting your needs and expectations. -Jeremy