Yooz Reviews
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167 Reviews
- Industry: Automotive
- Company size: 201–500 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Our company has used this product for a year. It has greatly increased invoice entry...
Reviewed on 2018/01/19
Ease of use and implementation into existing programs.
Ease of use and implementation into existing programs.
Pros
Memory features of the program allow ease of forwarding and coding of invoices. Reading incoming invoices is extremely easy.
Cons
Invoices with poor fonts do not get captured well. Some Vendor code recognition features could use some program updating.
Response from Yooz
Thank you so much for the good vibes you just sent our way! We try really hard to provide a platform that is intuitive and responsive along with dedicated and responsive customer support, and we are happy to hear that it¿s all working great for you.
We have found that several user issues/challenges (like the one noted below) can sometimes be addressed by some 1:1 guidance from our support folks. You can also call our support line at 832.384.9669 option 2, or e-mail him directly at [email protected].
We have recently added a NEW monthly webinar exclusively for our clients where you may ask any questions you have about the Yooz platform directly to our chief innovation officer, Laurent Charpentier. Our next session is on 2.14.18. Register to attend by going to the www.justyooit.com/event to register.
You also have a chance to share your tips, tricks, and best practices with other users.
Happy Yoozing!
Melissa Hendrick, VP of Marketing
- Industry: Mechanical or Industrial Engineering
- Company size: 11–50 Employees
- Used Weekly for Free Trial
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 7.0 /10
My experience with yooz
Reviewed on 2023/09/15
Pros
This software is easy to use, I like its interface and customer support is excellent.
Cons
Very good software, but its user interface cannot be customized, which is a real shame.
Response from Yooz
Thank you for your feedback, Liliane! We're thrilled to hear that you find our software easy to use and appreciate our interface and customer support. We understand your desire for customizable user interfaces and will certainly take this into consideration for future improvements. Your satisfaction is important to us, and we're here to support you in any way we can!
- Industry: Real Estate
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 6.0 /10
Not Bad
Reviewed on 2023/01/18
Yooz and OnlyYooz were very easy to use. Yooz Rising has been a disappointment.
Yooz and OnlyYooz were very easy to use. Yooz Rising has been a disappointment.
Pros
I love the ability to impersonate other people. The display is user-friendly.
Cons
The export function is cumbersome. Support is not always helpful.
Response from Yooz
Thanks for your feedback, Chris! We're glad you find some features beneficial. We'll work on improving the export function and support. We're sorry Yooz Rising hasn't met your expectations. If you have further feedback or questions, feel free to reach out.
- Industry: Internet
- Company size: 11–50 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 10.0 /10
Easy to use yooz review
Reviewed on 2023/04/02
Pros
Yooz is an easy to use software presents a fast and more secure cloud solution. The financial reports are interesting because it helps us a lot and the features save us time and money.
Cons
Price not high, yooz presents some difficulties but not enough to minimize it. But we use it well
Response from Yooz
Thanks for sharing your review, Cyriaque! We're glad to hear you find Yooz easy to use and appreciate its fast and secure cloud solution. While we understand there may be some difficulties, we're pleased they haven't overshadowed its benefits. Your feedback helps us improve continuously. If you need any assistance, feel free to reach out!
- Industry: Telecommunications
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 10.0 /10
Yooz review
Reviewed on 2023/02/21
Pros
Easy to use and easy to master. The connection through a web shortcut is fast. Customer support is excellent
Cons
Although it is easy to use, the software has difficulties in customizing the dashboard. The yooz software is also a bit expensive which minimizes the use of minimal companies and the price will have to be reduced
Response from Yooz
Thanks for your feedback, Wilfried! We're glad you find Yooz easy to use and appreciate our fast web shortcut connection and excellent customer support. We hear your concerns about dashboard customization and pricing and will take them into consideration for future improvements. Your satisfaction is important to us, and we're here to address any further questions or suggestions you may have!
- Industry: Hospital & Health Care
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Customer service is responsive and easy to work with
Reviewed on 2018/01/22
Pros
No longer have to issue payments for our payables because of interface with Yooz-Nvoicepay-Sage.
Cons
no international payments
Response from Yooz
We sure do appreciate your amazing feedback! Thanks for taking the time to post your review. Yep here at Yooz we take serious pride in our commitment to customer service and support. Glad you had a great experience!
Let's chat about our the status of our international payments road map. Inviting you to reach out to us at 832.384.9669 option 2, or e-mail our client success manager directly at [email protected].
We have recently added a NEW monthly webinar exclusively for our clients where you may ask any questions you have about the Yooz platform directly to our chief innovation officer, Laurent Charpentier. Our next session is on 2.14.18. Register to attend by going to the www.justyooit.com/event to register.
Happy Yoozing
Melissa Hendrick, VP of Marketing
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Yooz is very user friendly and saves quite a bit of time processing invoices.
Reviewed on 2018/01/19
Being able to process invoices for payment on a daily basis so they can be paid in a timely manner...
Being able to process invoices for payment on a daily basis so they can be paid in a timely manner and not get "lost in the shuffle" by waiting and processing them once a week.
Pros
Being able to approve invoices for payment with the phone app has saved quite a bit of time and allows invoices to be paid in a timely manner.
Response from Yooz
Thanks for making our day with your positive review! It is customers like you that make our jobs great. We like to think we¿re doing a good job supporting our customers and keeping them engaged, and we want to know either way.
Let¿s keep the conversation going. We have recently added a NEW monthly webinar exclusively for our clients where you may ask any questions you have about the Yooz platform directly to our chief innovation officer, Laurent Charpentier. Our next session is on 2.14.18.
Register to attend by going to the www.justyooit.com/event to register.
You also have a chance to share your tips, tricks, and best practices with other users.
Happy Yoozing!
Melissa Hendrick, VP of Marketing
- Used Weekly for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
Yooz has made invoice tracking a breeze!
Reviewed on 2018/07/25
Pros
The ability to search all invoices by multiple different fields is a life saver! Makes it so easy to find what you are looking for.
Cons
Often times it is quite difficult to navigate the exported reports and analyze the data effectively.
Response from Yooz
Thanks for the feedback and for taking time to post your wonderful feedback! We are well known for providing a platform that is intuitive, easy, smart, powerful and responsive along with amazing customer support.
We continue to drive innovation into the Yooz platform, including enhanced reporting features. Often our client's need custom reports created for their unique workflows. The Yooz Support Team can help with this! Just call our support line at 832.384.9669 option 2, or e-mail me directly and I will connect you with our support team we can design a report that suits your needs.
Finally, with our new Yooz Insider webinar series, exclusively for Yooz clients is a great way to learn key tips about the platform. It is hosted by our COO and is an open forum for client Q&A - conducted monthly. Please contact me at [email protected] and I can send you this month¿s exclusive client invitation to our Insider.
Keep on Yoozing!
- Industry: Internet
- Company size: 201–500 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Decent Software
Reviewed on 2018/10/08
Pros
Ease of use, simplified user interface, and nice overall presentation.
Cons
Support has not been very attentive lately.
- Industry: Accounting
- Company size: 11–50 Employees
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Yooz can save you time and hassle with doing away with Checks
Reviewed on 2018/09/20
Pros
The integrations with Checkbook.io is a very useful tool that can streamline the A/P process with ACH payments.
Cons
The export to QB is a manual Process, so you need to click a button to get the web interface to sync with your QB file.
Response from Yooz
Thanks for the great review! Let¿s keep the conversation going. We added a NEW monthly webinar exclusively for our clients where you may ask any question you have about the Yooz platform directly to our COO, Laurent Charpentier. Our next session is on 10.17.18.
Register to attend by going to the www.GetYooz.com/Resources
You also have a chance to share your tips, tricks, and best practices with other users.
Happy Yoozing!
Melissa Hendrick, VP of Marketing
- Industry: Nonprofit Organization Management
- Company size: 1,001–5,000 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 4.0 /10
Lots of functions but hard for lower-level users.
Reviewed on 2023/01/19
Pros
I like not having to make copies of invoices and sending them to finance by internal mail.
Cons
The learning curve is steep without enough guidance from my organization. The training video I watched did not prepare me to effectively use the product.
Response from Yooz
Thanks for sharing your experience, Gordon! We appreciate your feedback. It's great to hear that Yooz has streamlined your invoicing process. We understand your concerns about the learning curve and the need for more guidance. We'll work on improving our training materials and providing better support to ensure a smoother experience for all users. If you have any further questions or need assistance, please feel free to reach out!
- Industry: Renewables & Environment
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Yooz!! Great software!
Reviewed on 2023/01/18
Slowly getting our inventory in order which is helpful. Leaving as we go!
Slowly getting our inventory in order which is helpful. Leaving as we go!
Pros
I came from using MP2 and it was a total mess. This has made my job a lot easier and it was easy to learn.
Cons
I don't think there's anything I dislike. It's probably just because I'm still learning.
Response from Yooz
Thanks for sharing your experience, Jodi! We're thrilled to hear that Yooz has made your job easier and that transitioning from MP2 has been a positive change for you. It's great to hear that you're slowly getting your inventory in order, leaving as you go. If you have any questions or need further assistance as you continue learning, feel free to reach out!
- Industry: Nonprofit Organization Management
- Company size: 501–1,000 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Yes to Yooz
Reviewed on 2023/01/24
Whenever companies change systems, there is pushback. People like it the old way. Not me, Yooz...
Whenever companies change systems, there is pushback. People like it the old way. Not me, Yooz works for my staff, department and agency and saves us so much time.
Pros
Easy to upload, sort and pay. All team members find it easy.
Cons
The invoices are really small when they are captured. A magnifier option would be great. I have to see specifics sometimes and it is hard to view
Response from Yooz
Thanks for your feedback, Cheryl! We're thrilled to hear that Yooz makes uploading, sorting, and paying invoices easy for your entire team. We'll definitely look into adding a magnifier option to enhance your viewing experience. It's fantastic to hear that Yooz has been such a time-saver for your staff, department, and agency. If you have any further suggestions or questions, feel free to let us know!
- Industry: Accounting
- Company size: 10,000+ Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 5.0 /10
Yooz
Reviewed on 2023/01/18
Pros
I like the writing recognition a lot and I appreciate that it syncs with quickbooks
Cons
when i change the vendor it erases all the previous inputs i entered
Response from Yooz
Thanks for sharing your feedback, Audrey! We're glad to hear that you appreciate the writing recognition feature and the QuickBooks integration in Yooz. We understand your frustration with the vendor change issue, and we'll work on improving this aspect to ensure a smoother experience for you. If you have any further concerns or suggestions, please feel free to let us know!
- Industry: Nonprofit Organization Management
- Company size: 201–500 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Paper to computer
Reviewed on 2022/11/22
It's been a good change. It's been NEW and a lot on my shoulders.
It's been a good change. It's been NEW and a lot on my shoulders.
Pros
It's user friendly for entry and approvers. For someone who isn't very IT smart, having to do the background things is difficult. We were a 'paper only' company moving towards electronic...it's been a hard process.
Cons
Easier workflow - I find that is the hardest to work on.
Alternatives Considered
SAP ConcurReasons for Choosing Yooz
need less staff - need more computers to do the work.Reasons for Switching to Yooz
Cheaper- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
This program will definitely make things easier in the future when paper bills are eliminated.
Reviewed on 2018/01/19
Pros
Pros: I like that you can search for an invoice by vendor name or dollar amount. It is useful for reporting.
Cons
I am frustrated when invoices are stamped to be separate and when scanned they are incorrectly combined.
It does not always recognize vendor names properly and invoices are not always separated properly.
Response from Yooz
Thanks for your review! Here at Yooz we delight in helping to make the lives of our Financial partners easier. Freeing you up to expand the scope and effectiveness of AP operations!
In response to the challenge you noted in the review...We have found that several user issues/challenges can sometimes be addressed by some 1:1 guidance from our support folks. You can also call our support line at 832.384.9669 option 2, or e-mail our client success manager directly at [email protected].
We have recently added a NEW monthly webinar exclusively for our clients where you may ask any questions you have about the Yooz platform directly to our chief innovation officer, Laurent Charpentier. Our next session is on 2.14.18. Register to attend by going to the www.justyooit.com/event to register. You also have a chance to share your tips, tricks, and best practices with other users.
Happy Yoozing!
Melissa Hendrick, VP of Marketing
- Industry: Automotive
- Company size: 201–500 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
This software makes my job more efficient
Reviewed on 2018/01/22
saves me time on my work load to be able to work on other things.
saves me time on my work load to be able to work on other things.
Pros
I like that everything can be tracked from what time/date it enter the software to what time/date of when it got approved.
Cons
The one thing I don't about this software is the reports. There is not a lot of choice on what to run as far as running multiple vendors.
Response from Yooz
Thanks for making our day with your positive review! It is customers like you that make our jobs great. We like to think we¿re doing a good job supporting our customers and keeping them engaged, and we want to know either way.
We continue to drive innovation into the Yooz platform, including enhanced reporting features. Often our client's need custom reports created for their unique workflows. The Yooz Support Team can help with this! Just call our support line at 832.384.9669 option 2, or e-mail our client success manager directly at [email protected].
Let¿s keep the conversation going. We have recently added a NEW monthly webinar exclusively for our clients where you may ask any questions you have about the Yooz platform directly to our chief innovation officer, Laurent Charpentier. Our next session is on 2.14.18.
Happy Yoozing!
Melissa Hendrick, VP of Marketing
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Wonderful to use!
Reviewed on 2018/01/16
Pros
Allows for a 'paperless' AP workflow. Every step can be automated, from receiving invoices via e-mail to electronic approval processes.
Cons
Flexibility of sending notices to approvers. Only allows for a 7:00 p.m. notice to be sent to approving managers, or every time you push an invoice (which then bombards my email).
Response from Yooz
Thanks for the cheers and review! Here at Yooz we delight in helping to make the lives of our AP clients easier. Freeing you up to expand the scope and effectiveness of AP operations!
We are currently evaluating the 7:00 pm push window and exploring possible options. Currently, we offer 4 different options.
Join us! We have recently added a NEW monthly webinar exclusively for our clients where you may ask any questions you have about the Yooz platform directly to our chief innovation officer, Laurent Charpentier. Our next session is on 2.14.18. Register to attend by going to the www.justyooit.com/events to register.
You also have a chance to share your tips, tricks, and best practices with other users.
Happy Yoozing!
Melissa Hendrick, VP of Marketing
- Industry: Education Management
- Company size: 51–200 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Easy to use
Reviewed on 2022/11/22
We saved hours per week hand keying invoices into our financial software. It helped manage the...
We saved hours per week hand keying invoices into our financial software. It helped manage the payables of 1 7 companies.
Pros
We really liked being able to coralle all of our invoices into one place for easy processing. We especially like the email capture feature.
Cons
I cannot think of much that I did not like about this software.
- Industry: Health, Wellness & Fitness
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Updates
Reviewed on 2022/11/22
Great job with everything and with easy access. Makes paying bill quick and simple & without a...
Great job with everything and with easy access. Makes paying bill quick and simple & without a hassle
Pros
Easy to use and make quick/simple. Make sure that it is easy to approve to our financial department as well
Cons
Does not send updates on bill when you have them sitting in your profile
- Industry: Wholesale
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Review from Finance Team
Reviewed on 2022/11/28
Overall experience is satisfactory
Overall experience is satisfactory
Pros
The ease to approve invoices are what is liked most.
Cons
I wish there were more reports or analytics
- Industry: Religious Institutions
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Makes POs a breeze
Reviewed on 2022/01/20
i love that it captures the data and inputs it for me - such a time saver.
i love that it captures the data and inputs it for me - such a time saver.
Pros
Now that it is finally on the web - soooo much easier to open and use
Cons
I do not like receiving "late tasks" that are not mine - waste of an email and then when it is mine, I'm likely to gloss over it
- Industry: Computer Software
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Yooz is great!
Reviewed on 2018/01/16
Pros
The time it saves to process invoices. It is so much easier to enter invoices into Great Plains with the addition of Yooz.
Cons
When documents come through that are not actual invoices. We have faxes that come through and they import into Yooz.
Response from Yooz
Good vibes, love it! Thanks for the review. We try really hard to provide a platform that is intuitive and responsive along with dedicated and responsive customer support, and we¿re happy to hear that it¿s all working great for you.
I suspect the invoice issue noted, can be quickly resolved/addressed. Please feel free to reach out to support at 832.384.9669 option 2, or e-mail our client success manager directly at [email protected].
We have recently added a NEW monthly webinar exclusively for our clients where you may ask any questions you have about the Yooz platform directly to our chief innovation officer, Laurent Charpentier. Our next session is on 2.14.18. Register to attend by going to the www.justyooit.com/event to register.
Happy Yoozing
Melissa Hendrick, VP Marketing
- Industry: Construction
- Company size: 51–200 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 6.0 /10
Room for improvement
Reviewed on 2022/11/28
Pros
The software makes it easy to find invoices using the wide assortment of filter options. The ability to use the tab key to select fields when entering data for invoices makes processing invoices very quick and easy.
Cons
There has been issues of and on with the software. Recently we were unable to process invoices without using a work around to get the invoices from approval level 1 to the next approver.
- Industry: Automotive
- Company size: 1,001–5,000 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 5.0 /10
Yooz Review
Reviewed on 2020/09/08
Pros
The most useful tool is having the AI. Having the software learn to read the invoice, dramatically increase production.
Cons
The AI not always working properly.
The tax calculations not properly calculating.
Response from Yooz
Thank you taking time to post your comments. We really do value your feedback. We'd like to get a few more details and see how we can get your tax calculation issue resolved as quickly as possible. Just call our support line at 832.384.9669 or e-mail us at [email protected]
We look forward to finding the best solution for you.
During our monthly Yooz Insider live webinar series, exclusively for Yooz clients, you have an opportunity to bring specific questions and learn key tips about the platform. It is hosted by our COO and is an open forum for client Q&A. https://cloud.getyooz.com/webinar-yooz-insider-october
