Spam Filtering and Malware Protection Reviews

As a German company, Hornetsecurity attaches special importance to E-Mail security features.

The control panel is currently not optimized for mobile use . This is sometimes unfavorable if you have to enter the control panel via the smartphone in order to forward an info mail. At Hornetsecurity's request, however, we were informed that this is currently in the works - that would make things even easier!

Great protection against spam and malware attacks and other forms of infections, it doesn't use too much of my system resources which I consider to be a good thing and personally I really like the interface as well because it's good looking and easy to navigate.

I would say the time it takes to perform a scan. I know it takes a little while to finish the scan because it's trying to scan every air possible but I think they could improve the time just a little bit, because during a scan system resources are in use so the quicker it finishes the quicker resources will be freed up.

They provide a broad range of extremely efficient mail filtering solutions at good prices. The filtering is also all done in the Cloud so no software setup or configuration is required for the end user customers.

Support ticket response times are very poor. I've been using their services for years and up until recent months I was partnered with EveryCloud Technologies who had been HornetSecurity's partner in the UK for a long time. They have since been fully taken over by HornetSecurity and I regret to say that since that happened the response times for support requests has gone downhill badly. When it was EveryCloud I typically got a response to any tickets within the hour, and certainly same day. In past couple of months I've found I sometimes wait many days for a proper response or solution, and have more than once had to remind them one or more times in order to get a proper response. They really need to get a grip on this problem.

Security services offered, product features, service, ease of use. The signatures feature is also pretty amazing!

I havent yet found anything wrong with the product.

I work at a company that handles medical supplies and there are a lot of spam that you can get within that industry and we use this software and we don't have a problem with the spam emails at all.

I don't know if there would be any cons to this software. We don't have any problems with this service.

The spamfilter bundles up all the junk email in one email, which can then be released to the normal inbox if there was a false positive. This helps to declutter my inbox. Excellent.

I do not have much to report in terms of cons for the hornet spam filter. It simply works , and it works well.

Its easy to use, very sophisticated and provides great insight to protect the business

sometimes needs a bit of a push to whitelist

I enjoy that I am able to easily manage all users of the spamfilter service on a simple UI. The problem with other companies offereing similar service at a price range similar to hornet security was all the clicking and navigating you would have to do to manage different accounts and users. On hornet security it really is all in one place.

I don't like how I have to run shockwave flash when logging inside fo the software. An annoyance really.

we have a marketing section at our art gallery section, where we sell building art works and receive lot of junk emails, i searched for a perfect spam filter, i was lucky to get a free trial, that secures our emails from junks and spam messages, the software gives quarantine report, its has a perfect spam feature in can recommend for others.

the user interface should be upgraded, though am still learning how to maximize the full potential of this software

With this product you get quarantine reports can to be sent at a maximum of 24 per day which is more than ample.

The older version of Hornet Securities has a old style user control panel which is programmed using Flash.

Easy to use, our customers can get on with the control panel themselves, which cuts down our time having to support them, the free trial also helps, and we have not had a customer who has started the free trial not continued with the solution

Non really, the control panel does have a hissy fit some times, but its like once every month or so

Hornet security is very user friendly and does what it promises to do!

Nothing its great and is very effective
the user interface is easy to user
The reporting is fabulous

The easy migration path, and ease of use of the portal and features were of the most liked features, along with the security it provides.

Some of the more techie staff, would like more access into the product and the info it can gather.

The ability to create rules to allow certain attachments from certain clients was a breakthrough.

No issues with the software or support!!