AccuLynx Reviews

I like the software because it’s easy to use and keep track of my jobs.

Sometimes Bugs happen that make the software hard to use but does go away pretty quickly

If as sold quotes, pictures and integration with QuickBooks.

Text zip code not even from this state, No way to set up call back reminders, Herd to find and access open quotes. No account executive to address issues with.

I love the ability to put everything into this. One place to look for everything and see its status.

This app is great but things need to be expanded on. Templates are not provided for things like quotes, estimates and invoices.They should be provided as an option to use unless hey want to import their own. It’s hard enough learning new software and trying to fight a new template on top of it.Also, the tasks aren’t very clear on how they are set up. I have tasks being emailed to the wrong people.

The Field side of this software works well, scheduling the jobs, managing subcontractors, and job site coordination. The CRM side of this software enhances the project experience for the customers and streamlines the process for our staff.

The integration with Quickbooks is not ideal. It does not transfer data back and forth with customers already in Quickbooks. Therefore, you end up with duplicate customers. The customer setup in Acculynx does not match the setup in Quickbooks so customer information is transferred over oddly plus, it does not list the physical address in the customer setup but only lists a project # (i.e. if the project owner is for a company their name and address is transferred but if the work was completed at an address that is managed by the company it only lists that as a project #) so when you are searching for a customer you have to go into each project # to figure out which is the correct address. This is also true for commercial projects where you have a project owner and a different physical address.) Finally, the invoicing and payments processes are clunky and add additional work than the current process in Quickbooks.

Acculynx is an amazing tool to utilize to keep all jobs streamlined.

We are not able to integrate Sage 300 that our accounting department uses at the moment, but hopefully soon that will be possible.

It's better than what I've use in the past.

To early to say. I am a brand new user of this web based software.

What this program does best is integrate with the Sale Supply companies to generate an amazing estimate.

Its takes someone with technical computer savvy to set the system up to work optimally. Tracking Sales People and using the calendar is not my favorite thing.

All of the features allowing for a seamless automation and smooth workflow

Overall there are many features but some of the premium items are additional to the cost of the membership.

This is by far the best app/software I have used in the construction industry. I have tried using Microsoft Teams and Coconstuct one was to simple and the other over the top and complicated. Support for that Coconstuct sucked. And no one wanted to use the systems

So far I have not found any but I have only worked with the system for a short time.

The software is super user friendly. The online training has been very beneficial

I can’t think of anything that I don’t like a lot this company and their software

We love the lead pipeline and the ability to track exactly what is happening with a lead at any given point in time. It's super nice that all files and photos can be stored in Acculynx for each job. This helps us stay organized!

Acculynx is still missing a few features. For example: The calendar on Acculynx doesn't sync with the job files. You can't create an appointment w/a customer directly from the pipeline (after it's been entered as a lead--I know it can be entered when being added as a new lead). Even though the calendar does allow us to enter a job into it, the notes on the calendar don't go to the customer's file. This could cause problems if that info isn't transferred. In addition, the app doesn't give users access to the calendar. Since we use the calendar so much, this would be incredibly helpful. In addition: It would be nice if there was a dedicated field for referrals. We like to credit customers who give us referrals, and a fillable field for this would be great!

Everything related to the job is in one place, and it's easy to get to. The dashboard is useful and relevant, and the software is scalable from small to large businesses according to needs. Integrates with many other programs and everything works well.

Not as customizable as others, but works so well it doesn't need to be necessarily (apple vs android so to speak.) Dont like that you have to pay extra for features that I would consider essential, such as smart docs and the full scheduler/production mode.

This is by far the best and easiest to use software for running a roofing company. It really helps you keep everything so organized and on schedule and with the ability to always quickly have everything you need. It has been critical to take business to the next level.

Really no complaints with this, some things may take longer to figure out how to fully take maximum advantage of but it really can do everything I need it to.

Easy to use and very user friendly. I like how the system looks and puts everything in front of you to see on a daily basis. It makes it easier to plan my day.

At first they did not have the ability to do automated tasks. They have since implemented that which has made our jobs easier.

Very easy way to keep your organization organized and on task

A lot of new features are coming out but I feel it’s behind in the times with some technology that is used in other Crm’s.

Very impressed with task management, template management and ease of estimate creation.

The mobile app is pretty lousy. It’s exceedingly slow, buggy, and has a poor overall layout.

I love how integrated everything is and how much it talks with itself. There are so many great integrations with various softwares.

There seems to be a few breaks in the chain where things dont immediately update in other places, the system is very basic for the cost, and there is very little customization

The functions that the software offers are very vast. Very easy to use. There are multiple layers and it is fun to explore and peel back the capabilities each week through our training calls with Dave.

No cons. Maybe just that we joined and then they offered other upgrades shortly after. I said something and they said they would give me the sale rate after we do our training.

I really like the field app for adding the photos, and scanning documents. That is awesome. I used to use cams canner and now I do not :) Job tracking is easy.

Not able to add additional adjuster names/numbers. We are usually dealing with a field Adjuster and a desk adjuster not to mention new adjuster on claim. I would also like to see data only need to be added once, then be able to be added in other functions such as subcontractors/vendors. They could be added in vendors, directory and contacts by adding info 1 time? Also, it would be nice to edit orders without having to clear all progress but not sure what all the other bad stuff is that could happen.

The software as a whole has a pretty user-friendly set up. I think the dashboard is probably my favorite part personally because it just gives you a great snapshot of everything that is going on in real time. Any tab or screen you go to is very easy to figure out with just a few clicks.

So far, I think the thing I least like about this software is the way you handle a change order. I think a change order should have an extra tab on the Contract page within the job and there should be a way to track them and submit within the job. Also, the permit tracking I would say leaves a little to be desired. I think it should be a little more customizable, especially in regards to municipalities. For example, there could be a drop down to select where the permit is being pulled so that you can run reports and be able to plan your runs accordingly.

After Acculynx overhauled their reporting feature at the end of 2017 (I think?) everything changed for me. Their custom reporting was incredible. The amount of programs they could integrate with was incredible. Acculynx was a complete 10/10 for me.

When using Acculynx, there were a few features I wish were a little more customize-able as far as field within a contract/registrant/lead. I also think the addition of a mass mail/CRM feature would truly set them over the edge to excellence.

i really like that the messages can be sent in-system or externally as email. The reporting feature has been very useful to our lead tracking and overall closure rates.

The emails we send to clients from in-system ALWAYS wind up in their junk mail because of that crazy extension on the email addresses. Also - when entering lead notes, the calendar and appointment features Auto-populate the customer info unnecessarily - when our field reps look at each appointment, they have to scroll and scroll past the customer info to get to the lead notes. We are now going back into appointments and having to alter to get the lead notes above the client info. It is double work.

This program is the absolute easiest to use in the industry today. It can be customized to fit your companies specific needs. The training for new users could not be easier. The reports are helpful and easy to understand and customize. I love the new automation features, it makes it seamless for staff and ensures follow up and consistent communication with homeowners.

The one feature I'd like to see available and made to be easier for us users, being able to build templates for the material order forms. With that said, when sending the order off, not need to save first, then send.

The ease of uploading clients and tracking them through the process. You can also add custom fields that have to be completed frome lead status, prospect, approved, completed, invoiced, closed

The Acculynx photo app. I feel like it is not that great. Also uploading the photos to a file is sometime a pain.

We just signed up from Acculynx at the beginning of this year and are in the process of transferring CRM's from Job Nimbus. Acculynx is significantly more user friendly and has vastly higher intuitive paths in the system. My favorite part so far is that the visibility of estimates, orders, and job progress is outstanding.

Our guided training so far has been fine, but the instructor seems very concerned about staying on script. Also, a few suggestions we have made as new users have been brushed aside as we were directed to the "idea page" or some such automated landing spot. Shouldn't Acculynx actively encourage feedback from new users with fresh sets of eyes who might see things they don't in house (along with promoting customer satisfaction)?