Details Flowers Reviews

Easy use and continued branding. From start to finish everything we present the client is well polished and beautifully presented. On the back of house side. No more guessing on pricing, no more missed stem count, no more under charging, inventory is monitored, recipes for each items means staff will get the designers design right. The beautiful images in every proposal really "wows" the clients. Think a client is a "looksey" vet them first with the estimate portion. If they are pushy give them the executive proposal and keep your design under lock and key.

Making my old recipes find-a-ble. BUT it is only because I have used this for so long turning off and on was an option. Now it is an upgraded enhancement. . When creating a new recipe you have the option of turning this on or off. I just need to take time to find my favs and do it.

The customizable proposal is absolutely stunning and my clients are WOW’d by it each and every time. I am so very pleased with the software. It has been a game changer for my business.

There are only two items that I would love to see added:1. The ability to add a link to the bottom of the forms page to allow potential clients to book their styling consultation after they complete the consultation form2. I would like to be able to send the proposal and invoice links in a customizable email

I love how easy it is to build recipes and auto-populate an order. The final proposal that goes out to the client is attractive and looks very personalized which was a "must-have" for me being in a design field. I know they are developing more template options also, so this is exciting. The software feels intuitive and is very easy to understand and use. Each time I produce a proposal it gets easier and easier and I am confident this will save a lot of time. I love how easy building a recipe is; I used to build them at the end before ordering but building them out from the get go will help significantly in the busier months. I am new to the software but so far I am so so impressed and happy I chose Details. The customer service support I've received when figuring out the software has been friendly, attentive and knowledgable.

There is only space to upload 1 inspiration photo per item; I would love the functionality to add more than one as this is necessary often to communicate design concepts. Also more font and proposal template options but I know that is in the works. Really the only con for me is the limited inspiration images you can upload (I have found some "hacks" to do this....like loading into the "items" photo area where recipe item photos are, but the images are very small and this does not show as well). Currently I am sending an additional PDF to clients if need be, but again, it would be ideal if this was all rolled into the software (or at least I could upload the PDF into the software so all client files are truly in one place).

I love how beautiful the proposals are. My clients are always wowed and impressed when they receive them. I also love that I can create recipes and keep track of my stem usage to not go over budget on an event.

The price is quite high especially because it is in USD and the exchange rate for me is not the best.

HONTESTLY, the Proposal Generator part of this product line -- is how a PROFESSIONAL florist needs to present themselves to the brides & grooms to be! It is how I keep the design integrity of our conversations, the pricing and quantities of every sign item and how we sign off and professional schedule payments. It makes us look good to prospective customers!

I wish the amount payment portion of the program would integrate into our Point of Sake System.

The support is fast and friendly. The main reason for buying this software is the built in flower pricing. It was fairly easy to start using but I think learning this software was probably easier for me because I've used 3 different types of similar software in the past.

I'd like to be able to customize the templates more. I need more space for inspiration photos and would like to make it more on brand with my own font etc. I need to be able to drag and drop photos to make it faster. I need to be able to save PDFs so that I have planner's mood boards etc. at hand. I was expecting more inventory to be in there- there are many flowers that are very typically used that aren't there. The Accent Decor items are old and need to be updated, so they aren't very useful.

The integration of photos, inspiration, recipe, items gallery have made it much easier for my clients to understand what they are getting for their money without me having to make samples! I also like the customization capabilities, and I can't forget to mention the fabulous customer service and support team from Details!

Having to develop each gallery with my own recipes, items, photos and pricing, it's time consuming! It would be super helpful if your clients had the open to share recipes and post photos into the gallery. A one click "Share" button that would update the the mail details galleries would be terrific; saving everyone a lot of time and creating a more robust selling point for Details.

it has the stem counting / costing / ordering features I need with a beautiful proposal and a reasonable price. Customer service is responsive. No surprise up charges like my last software.

Client relationship management is very limited - I currently use another software in conjunction for this. and Accounting /reporting options are very limited - I also use other software for this as well. Something as simple as a report of where all my leads come from does not work here.

I have been using Details for 2 years and I love it. I am able to present professional proposals to my clients with so much details. From having the inspiration pictures the client has sent me to showing every single flower being used is so wonderful! My clients love it!

Would like to be able to add on multiple delivery sites to the delivery documents

I love the overall beauty of the finished proposal and my brides love it too. I love not having to do math in my head anymore, on the fly, with a bride sitting next to me and the pressures on. I can work on the proposals on my time and the software tallies as I go. This keeps my profits up and I can set my prices higher if I'm not sure what I will be charged by my suppliers. It takes the guess work out of everything! There really is no need to meet in person anymore unless the brides choose to.

One update I don't like at all is having to save all the time. This never used to be. It gets old and takes time. If you don't save you lose your changes and you can't leave a page without a save. The software is prompting you to save, even after a save, just when you want to go to another page. This is something they really need to fix. Also no customer support on weekends. I'm busy working 7 days a week so to be down for 2 and a half days is annoying sometimes.

I like the time is saves me when I have to make adjustments to a proposal--it used to take me FOREVER to re-crunch the numbers for entire recipes, now it is seconds. Also my favorite feature is definitely the order sheet that tells me how much I need of everything. and lastly--being able to print up individual recipes has been a total game-changer when it comes to production time. So easy for my team to pull stems and get to work. LOVE IT!

There is a definite learning curve on using the software and I have made many mistakes--usually it involves forgetting to check a box or entering a quantity improperly. This is definitely user error but it has cost me on occasion. (for instance adding an item to a proposal--but putting that I need 0 of them. So the client is expecting this item, but the price does not reflect the costs involved). I don't find that the software is as intuitive as I would like. But the upside is that the customer service is really excellent... Very responsive, friendly, helpful and good at not making you feel stupid. With time I have learned to use the product and really make it work for me.