---
description: Learn how Zoho Backstage can help your business. GetApp provides users in South Africa with the most detailed information on software tools, prices and features.
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title: Zoho Backstage Reviews, Prices & Ratings | GetApp South Africa 2026
---

Breadcrumb: [Home](/) > [Event Management Software](/directory/80/event-management/software) > [Zoho Backstage](/software/113755/zoho-backstage)

# Zoho Backstage

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> Zoho Backstage is an end-to-end event management solution that enables businesses to plan and run in-person, virtual, and hybrid event experiences from beginning to end. Teams can launch a fully branded and mobile-responsive website for the event, add the agenda, speaker information, social handles, as well as the organization’s event calendar so participants can learn about other events hosted throughout the year.
> 
> Verdict: Rated **4.2/5** by 21 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of Zoho Backstage

 Build a full and detailed agenda for attendees using the drag-and-drop interface to schedule events and allow customers to personalize the daily schedule based on which sessions to see and attend.&#10;&#10; Personalize an event website with all key information and company branding, and all communications relating to the event to send to attendees using a range of pre-built templates.&#10;&#10; Assess event performance with real-time analytics and reports into metrics such as footfall, audience engagement, ticket sales, feedback from attendees, and more.&#10;&#10; Manage registration and event ticket sales through integration with Eventbrite and track ticket sales and registration numbers in real time once the apps are connected.&#10;&#10; Manage multiple events at once with separate portals for each event, and deliver event content all over the world with support for multiple languages.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.2/5** | 21 Reviews |
| Ease of Use | 4.4/5 | Based on overall reviews |
| Customer Support | 4.2/5 | Based on overall reviews |
| Value for Money | 4.2/5 | Based on overall reviews |
| Features | 4.3/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: Zoho
- **Founded**: 1996

## Commercial Context

- **Starting Price**: ₹7 900,00
- **Pricing model**: Flat Rate (Free version available) (Free Trial)
- **Pricing Details**: Subscription:&#10;Free - for basic features&#10;Essentials - $119 per month&#10;Premium - $249 per month&#10;Ultimate - $499 per month&#10;&#10;Pay-per-event:&#10;Essentials - $299/Event  &#10;Premium - $599/Event  &#10;Ultimate - $1499/Event
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English, French, German, Portuguese, Spanish
- **Available Countries**: Australia, Brazil, Canada, Chile, China, Germany, India, Indonesia, Japan, Malaysia, Mexico, New Zealand, Philippines, Saudi Arabia, Singapore, South Africa, United Arab Emirates, United Kingdom, United States, Vietnam

## Features

- Access Control
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Agenda Management
- Alerts/Notifications
- Attendance Management
- Attendance Tracking
- Attendee Management
- Attendee Profiles
- Attendee Segmentation
- Attendee Tracking
- Audience Analytics
- Audience Engagement
- Badge Management
- Badge Printing
- Barcode/Ticket Scanning
- Breakout Rooms
- CRM
- Calendar Management

## Integrations (8 total)

- Eventbrite
- Google Analytics 360
- Walls.io
- WhatsApp
- Zoho CRM
- Zoho PageSense
- Zoho SalesIQ
- Zoom Workplace

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat

## Category

- [Event Management Software](https://www.getapp.za.com/directory/80/event-management/software)

## Related Categories

- [Event Management Software](https://www.getapp.za.com/directory/80/event-management/software)
- [Registration Software](https://www.getapp.za.com/directory/82/registration/software)
- [Conference Software](https://www.getapp.za.com/directory/957/conference/software)
- [Event Booking Software](https://www.getapp.za.com/directory/1107/event-booking/software)
- [Event Marketing Software](https://www.getapp.za.com/directory/1667/event-marketing/software)

## Alternatives

1. [Eventbrite](https://www.getapp.za.com/software/91490/eventbrite) — 4.6/5 (5748 reviews)
2. [Whova](https://www.getapp.za.com/software/121907/whova) — 4.8/5 (2423 reviews)
3. [Cvent Event Management](https://www.getapp.za.com/software/91478/cvent-event-management) — 4.5/5 (990 reviews)
4. [EventCreate](https://www.getapp.za.com/software/2057635/eventcreate-1) — 4.9/5 (776 reviews)
5. [EventsAir](https://www.getapp.za.com/software/108345/eventsair) — 4.6/5 (54 reviews)

## Reviews

### "Would recommend so far\!" — 5.0/5

> **Khilah** | *25 January 2026* | Cosmetics | Recommendation rating: 9.0/10
> 
> **Pros**: I like the ease of use as well as the versatility of the mobile app. It’s much easier to navigate than it is on the desktop version.
> 
> **Cons**: There aren’t any cons I have currently. I just started using Zoho so I’m still new to the platform\! So far I’ve had a good experience

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### "Great if you have ZOHO One" — 4.0/5

> **Aaron** | *01 December 2025* | Nonprofit Organization Management | Recommendation rating: 7.0/10
> 
> **Pros**: What I like: Zoho Backstage makes it easy to plan and manage events with a clean interface and logical workflows that keep everything organized. The support resources and help content are useful when getting set up, and the platform continues to improve with regular updates. The built-in reporting and attendee data views make it straightforward to see who registered, who attended, and how each session performed.
> 
> **Cons**: What I don’t like: Some customization options, especially around event site design and certain advanced configurations, can feel limited or require extra time to figure out. Integrations and higher-tier features may also require moving up to more expensive plans, which is not ideal for smaller events or budgets.
> 
> Overall experience: Overall, Zoho Backstage provides a solid, all-in-one environment for running events, from registration to reporting. It balances usability with powerful capabilities, especially if you are already using other Zoho apps. Even with a few limitations around customization and pricing tiers, it is a reliable choice for managing both virtual and in-person events.

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### "Honest Short Test Drive" — 2.0/5

> **Josh** | *18 September 2025* | Events Services | Recommendation rating: 3.0/10
> 
> **Pros**: Customer support. There was a lot to this product. They are willing and capable of explaining it in its many depths if you have the time to put into it or the team.
> 
> **Cons**: There was so much to navigate and understand to make it usable for the small business. We wanted a product that was up and running quickly with minimal effort
> 
> It was not simple enough to use. It probably works great if you have a team to dedicate to it. You need to put time into it.

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### "An Intuitive Easy-to-Use portal for managing Conferences, even for small groups" — 4.0/5

> **Jaideep** | *06 October 2025* | Education Management | Recommendation rating: 9.0/10
> 
> **Pros**: Zoho Backstage was extremely easy to set up and use. The user interface felt intuitive, and the platform offers a wide range of features. I found the website design tool straightforward and user-friendly, with plenty of customization options available. The white-labeled mobile app also provided a smooth and enjoyable experience for attendees. Setting up rooms was simple, and managing ticket statuses was efficient. Creating and updating the agenda was hassle-free, allowing for quick changes without needing technical assistance. Customer support was responsive and easy to reach. While we opted for the offline payment method, the online payment integrations appeared very promising.
> 
> **Cons**: There was no option for attendees to upgrade their rooms and pay the difference, which led to room cancellations and the need for re-registrations. The user interface for the Profile menu was inconsistent between the Android and iOS apps. On the mobile app, attendee profiles appeared in a very small font, causing most people to overlook the social media links on the page. Additionally, only one custom form was available, even though multiple forms would have been helpful since we needed to collect information from participants at different stages before the event. Lastly, having a hands-on training session five days before the event would have enabled us to make better use of the product during the event itself.
> 
> Overall experience with Zoho Backstage is very positive. The team was very responsive, the the application was very easy to setup and use.  For our small group event, this removed the stress of information dissemination from the organizing committee to the attendess.

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### "Easy to use, did the job" — 4.0/5

> **Sandy** | *30 June 2025* | Information Technology & Services | Recommendation rating: 8.0/10
> 
> **Pros**: Easy to use and navigate the software. Customers needed little to no training as it was very intuitive.
> 
> **Cons**: I can't think of anything I didn't like - the product had all the features I needed and it worked well, never went down.
> 
> I used this while doing production support for a software company. Customers could easily submit tickets to the system and we got notified immediately via email when new tickets came in.  Communication back and forth with customers was also easy, and we could attach documents to our replies. Overall a simple yet effective tool.

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