16 reviews

aNewSpring

The learning platform for training providers

4,8 /5 (16 reviews) Write a Review!
Overall rating
4,8
/
5
Value for Money
4,6
Features
4,6
Ease of Use
4,4
Customer Support
4,9
100% recommended this app
16 reviews
Debbie H.
Industry: Human Resources
Company size: 2-10 Employees

Flexible, user friendly for developers and end users, great support

Used Daily for 2+ years
Reviewed on 2018/09/03
Review Source: Capterra

aNewSpring gives our business the opportunity to be in full control of our blended learning programs. This makes us flexible in the market and makes it possible to develop new programs without putting in a big investment on forehand. Plus I personally really enjoy the spirit of the company. They really do love learning - just like I do!

Pros

It is very flexible and easy for me to use as a developer / trainer.
With the support from their helpdesk I'm able to continue quick with using the software.
My end users give me compliments for the look and feel of the program!

Cons

Some features are complicated to use for the first time. Because I don't use all features often sometimes it takes extra time to re-learn them. But again, support is never far away. Plus the technical wonder people at aNewSpring are working on improving their software all the time and are very open for my suggestions on improvement.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Joost F.
Industry: Internet
Company size: 11-50 Employees

Probably the most awesome LMS ever

Used Daily for 6-12 months
Reviewed on 2018/08/21
Review Source: Capterra

Difficult to use the tool at first, but once you get the hang of it, there isn't a better tool out there.

Pros

Transparency and helpfulness. The employees are extremely friendly and will help you out with everything. The platform isn't very user-friendly, but the amount of content to help you out is terrific. Once you get the hang of the platform, it's extremely effective. And last but not least: the costs. I did a thorough competitor analysis and A New Spring is probably one of the cheapest tools out there. With all that in mind, A New Spring is an extremely valuable LMS and I highly recommend it to everyone.

Cons

The user interface isn't very friendly. There's a lot that you can do, but it's hard to figure out all the possibilities. That's why I needed quite a couple of chats with the support team and quite a lot of time with the support wiki's.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Deborah K.
Industry: Education Management
Company size: 51-200 Employees

Customer friendly software

Used Daily for 2+ years
Reviewed on 2018/12/17
Review Source: Capterra

I work for almost 5 years with aNewSpring and can call myself a heavy user ;-).

Pros

When you start using aNewSpring it is very easy to create content and make templates. The software is very user friendly. You have a lot of options to make the content look attractive and there are a lot of integrations with other software as Google Docs, Office Viewer, YouTube/Vimeo.

But more important, it is also an easy en friendly platform for our curstomers.

Cons

Is is important to think thoroughly in advance about the structure of the content libraries. You cannot move content parts from one library to another.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 8.0/10

Bastiaan J.
Industry: Information Technology & Services
Company size: 11-50 Employees

aNewSpring is a NO-Brainer for educational businesses

Used Daily for 2+ years
Reviewed on 2018/08/19
Review Source: Capterra

Pros

- In the digital transformation era which we are in is aNewSpring for educational business a no-brainer to adopt as learning platform.
- Great team
- Continious development of new features.
- Entrepeneurship

Cons

- The learning curve is quite steep, you'll have to invest in building up knowledge to make steps.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Rene daniel L.
Industry: Education Management
Company size: Self Employed

Great learning platform with excellent customer service

Used Weekly for 2+ years
Reviewed on 2018/08/15
Review Source: Capterra

Work with aNewSpring for four years now. Because of their amazing and affordable platform I'm able to build the learning journeys that inspire my learners.

Pros

The platform has a lot of possibilities when it comes to learning interventions. It's easy to design a learning journey that looks great on every device and includes video, SCORM, hotspots or exercises to help learners to reach their goals. And if I need help, I can always reach out to their customer service who will help me to find the best solutions for me and my customers.

Cons

It took some time to properly understand the structure of the platform. Fortunately, there are improvements made in the area of usability.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 9.0/10

Anna R.
Industry: Industrial Automation
Company size: 51-200 Employees

User friendly software to independently publish courses

Used Daily for 6-12 months
Reviewed on 2018/10/08
Review Source: Capterra

Pros

I like how you can create nice courses easily and make it available to customers.
We have been able to adjust the look&feel to match our companies look&feel.
I really like the good support. They have an extensive knowledge center so I can find my own answers. If I cannot find an answer the ANS support team handles my question quick and with care.

Cons

The catalogue functionality, the first thing our customer go to to register for a course, is not great. You cannot change the display order of the courses and filtering on language and product is poor.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 8.0/10

Petra F.
Industry: Professional Training & Coaching
Company size: 2-10 Employees

Great tool with several functionalities to provide professional online trainings.

Used Daily for 6-12 months
Reviewed on 2018/08/21
Review Source: Capterra

Great tool with several functionalities to provide professional online trainings.

Pros

It's a professional tool to give online trainings, has great functionalities and provides several options to interact with the clients. I really like the option to start with a free demo for prospects.

Cons

It's quite difficult to start building your training. I hired a experienced professional to do this.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 9.0/10

Charlotte P.
Industry: Professional Training & Coaching
Company size: 201-500 Employees

Using a New Spring to build & provide B2B learning journeys.

Used Weekly for 1+ year
Reviewed on 2017/10/12
Review Source: Capterra

Easy to use for me and my colleagues (administrators). Pay per user. Most of my customers immediately get how it works and where to find everything.

Pros

Nice look and feel, easy to adjust to your needs. Keeps updating and actively improving user options and functionality. Since our e-learning market is still developing, it is very convenient that you don't need to buy an expensive 'membership' but only pay for actual users.

Cons

It takes some time to understand the structure of the content libraries and their relation to your learning programs. However, once clear, the system works very easy.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 9.0/10

Frances V.
Industry: Education Management
Company size: Self Employed

Extensive learning tool with many possibilities

Used Weekly for 6-12 months
Reviewed on 2018/09/10
Review Source: Capterra

I am not only enthusiastic about the system, but also the very friendly and helpful staff deserves a big compliment!

Pros

The professional appearance and the comprehensive possibilities for me as a learning tool developer.
I also like the fact that I can easily adjust the look and feel for every other customer.

Cons

It really takes some time to get to know the structure and all the possibilities in the system, but that is the result of such an extensive tool. But as I am developing another different learning path for a new customer I already notice that it becomes much easier to find my way.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 8.0/10

Juul J.
Industry: Insurance
Company size: 201-500 Employees

Great, easy to use tool with a lot off possibilities

Used Monthly for 6-12 months
Reviewed on 2018/08/22
Review Source: Capterra

Pros

They provide by all means very good customer service: screen prints or video if necessary. And the support is always straight away.

Cons

Maybe the use of "goals" is a bit difficult.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Verified Reviewer
Industry: Professional Training & Coaching
Company size: 2-10 Employees

Totally recomended!

Used Weekly for 2+ years
Reviewed on 2018/08/18
Review Source: Capterra

Excellent!

Pros

Excellent customer service and a great tool provide online learning to our participants. We have been using a New Spring in blended learning programs for about 8 years now and we, our participants and our clients are highly satisfied!

Cons

In the beginnend it might take some time to find out all the possibilities. Customer support is very helpfull to assist luckily.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Verified Reviewer
Industry: E-Learning
Company size: Self Employed

Adaptive learning makes learning personal

Used Weekly for 2+ years
Reviewed on 2018/08/17
Review Source: Capterra

I can deliver attractive and effective learning in a modern and complete system that helps organisations to improve learning.

Pros

A professional looking and modern tool that helps developers to built personal and attractive learning experiences.

Cons

Create content pages and questions could be more clear when numbering would be automated.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Levent E.
Industry: Oil & Energy
Company size: 1 001-5 000 Employees

aNewSpring

Used Weekly for 1+ year
Reviewed on 2019/02/01
Review Source: Capterra

Pros

The option of making a template where you can draw a line what people need to follow with different blocks. easy to use, good and fast customer support

Cons

when you a have a huge member base and you want to change questions its not very easy in use. also manually changing scores would be awesome

Rating breakdown

Ease of Use
Customer Support

Likelihood to recommend: 8.0/10

Jerry D.
Industry: E-Learning
Company size: 2-10 Employees

Entrima loves A New Spring

Used Daily for 1-5 months
Reviewed on 2018/09/07
Review Source: Capterra

Outsourcing to a party like A New Spring allows us to focus on what we are good at. This has unburdened our business already now. With this we feel to be enabled to accelerate out business in the next period.

Pros

Superfriendly employees, excellent service, good product, balanced price-product ratio, and deliver wht they promise.

Cons

Not discovered any disadvantages yet, as we have used the service only for two months now.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Andrew R.
Industry: Construction
Company size: 51-200 Employees

An intuitive system. No expensive fees to hire a consultant to help set it up.

Used Monthly for 1+ year
Reviewed on 2017/09/28
Review Source: Capterra

Our staff are now highly competent in corporate governance. We were able to monitor student progress and ensure that we deal with any issues in time.

Pros

How user friendly and easy it is to set up. Memo trainer is a great add on. All administration can be taken on in house without hiring a consultant or staff member.

Rating breakdown

Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Jeanne B.
Industry: Education Management
Company size: 11-50 Employees

Great tool, Great support

Used Weekly for 1-5 months
Reviewed on 2018/08/17
Review Source: Capterra

Pros

The ease of which first time users can use it

Cons

Nothing really. Everything is well thought out and works well.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10