2 reviews
Overall rating
4,5
/
5
Value for Money
3
Features
3
Ease of Use
3,5
Customer Support
5
100% recommended this app
2 reviews
David W.
Industry: Food & Beverages
Company size: 501-1 000 Employees

Its good, but missing a few key components to make it great.

Used Weekly for 2+ years
Reviewed on 2020/05/07
Review Source: Capterra

Its good, but lacking in simple functions to make it great. Im sure it would save myself and other trainers that use California's ETP hundreds a of hours of work, if they would just add the ability for 2 facilitators and create an iPad app.

Pros

Its easy to use. It used remotes the answer questions and they provide at least 50% of the classroom material we use (high quality). The provided classes are easy to download and customize. They do allow you upload several formats and you can account for live classrooms. The personnel management side is pretty good and allows for grouping, hire and fire dates and more. Their customer service answers right away and are awesome.

Cons

There is no iPad app at all. This is probably my biggest gripe. Everything after this is not a deal breaker, but with the COVID-10 pandemic, we are needing a mobile device solution. Yeah they have e-learning, but for the average production worker they dont want to have to remember another username and password. Taking their Kiosk mode, and placing it on an iPad would be great. Instead its just for windows and uses windows tablets (kiosk) anymore? ipad is by far more popular.

Probably my second biggest complaint is that it only allows for 1 facilitator. I am in California, and with the ETP program I need the ability to have 2 facilitators for electronic sign in (RFID). But since it only allows for one, I have to have everyone use a sign in sheet, then use the RFID reader to sign into Alchemy. Not a deal breaker, but it causes me lots of extra paperwork.

Also the different formats you can upload, can only go to certain areas. For example, if I want to use SCORM format, I can only do so for e-Learning and not classroom settings. Also, there is no SCORM converter. Instead they have PowerPoint add-on to create training, but that seems to lockup a lot when adding audio and video. You are forced to save, close and reopen PowerPoint every 10-14 slides if you are using audio. Its a pain, but workable.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 7.0/10

Verified Reviewer
Industry: Food & Beverages
Company size: 201-500 Employees

Good for Annual Employee Trainings

Used Other for 1-5 months
Reviewed on 2019/01/11
Review Source: Capterra

Pros

Many training videos, can have multiple choice questions to test understanding during videos
Good for annual employee trainings
Automatically tracks which training videos employees have completed

Cons

The commentator reads every option in the multiple choice questions, takes too long - can perhaps have it as an option for people who want it
Videos lag sometimes

Rating breakdown

Ease of Use

Likelihood to recommend: 7.0/10