Ease of Use, anywhere access
The biggest advantage is the cloud based platform. All f our records are now stored on site but also in a secure location where natural disaster, fire, flood or whatever might happen to our office, can't cause a loss of such vital documentation. The added benefit to the cloud based platform is being able to have anywhere access from my smartphone, which makes gathering information in the field a snap and saves time consuming and costly return trips to the office to gather information. Everything is at our fingertips anytime and anywhere now
The things that I haven't liked about the software i have voiced concerns about already and Cemetery Find actually altered the software to meet my particular concerns each time. Not being able to search by dates is the only unresolved issue, you can organize the list starting at the earliest or latest year but no search. They say that the several different date formats that we have in our records make it impossible to do, and that makes sense. It is still better than cards, which we could never search by anything but lot owner name.
This software is user friendly for not only as an administrator but for the general public. The Funeral Directors also like this program for when they are with families wanting to know if there is room for another burial or just for a section and lot. I also like that I can keep sections like place of death and cause of death private from the general public. The support staff is always quick in responding and helping or fixing what I needed. They can also customize some of the fields to my specific needs. I would highly recommend this software.
Once in a while it runs slow when it is backing up. But other than that I haven't had any problems with the software or the support staff
It took our management of our municipal cemeteries to the next step, from index cards and paper maps. It made our job as cemetery trustees so much easier because we can access the data from home, from work, etc. and not have to schedule a trip to Town Hall. It also gives us the opportunity to build on features the software supports as our budget can afford.
The subscription is online and I can access it anywhere with my iPhone or laptop if I have interment or cellular coverage. We have pdf maps of our cemeteries loaded which facilitates emailing information to families and funeral homes. When we started with CemeteryFind uploaded our data, doing the best they could to have it fit into the CF fields.
The ability to print of information appears to be limited, though I frequently make screen shot copies and paste them into a Word document when doing research. I could be I still do not know how to use all the attributes of the program.
Additional print features are added to new accounts and we are going back to existing accounts to add them.
Valuable input. Thank you!
Easy to use, and Boston Computer Scanning staff is able to customize (when necessary) to fit Cedar Hill's needs. Our original paper records are now backed up on our file server, with a weekly copy kept off-site.
I don’t like that our on-line records were copied and published on Find-A-Grave. Neither Cedar Hill nor Boston Computer Scanning/CemeteryFind had given permission for anyone to use our records in this fashion.
In 2016 we changed our public search to allow the public to search one burial name at a time so the entire list can no longer be copied.
We thank Cedar Hill Cemetery for bringing this to our attention.
Easier lookup of burial information. I forgot to mention it would be VERY helpful to be able to look up a lot or grave by owner as well as burial name. Sometimes they are different.
Easily accessible to partners and community. Mapping is clear. Appreciate the quick turnaround time when extending data base. Looking forward to including MHC grave marker records and digital photos for historic markers pre 1915. Hope the software can showcase these historic markers well enough to diminish calls from researchers.
Lack of nimbleness in retrieving records that might be one or two characters off. Having a split screen that would allow record research while mapping is showing.
There is a "Use wildcard pattern" button to search misspelled names for burial, owner and lot.
Lot can be searched within Burial Search. Lot Owner and Lot can be searched in Lot Management tab.
We will call contact you to explain these and to see how to address further needs.
Thank you fort this important input.
Fast and easy to use and a smart source of receiving feedback!
The software has high functionality and is easy to use. It has made researching burials simple and allows for immediate responses to individuals requests for information. The reporting feature and export of data has simplified our distribution of information to residents and co-workers, as well as, historical researchers. Staff has become more involved due to the ease of use of the CemeteryFind software and now immerse themselves into cemetery related projects.
I suppose that I will say that the pages throughout the software are rather bland. Perhaps I have not looked into the possibility of adding background pictures on each of the software's landing pages, in an effort enhance the research experience, but having more visual stimulus on the pages would be beneficial.
The "bland" pages are somewhat intentional so the program is light and fast and works well on portable devices such as phones, tablets as well as desktop PC's.
Thank you for this valuable input.
Our cemetery data is now safely scanned and stored in the cloud. Cemetery Find makes it easy for the staff and public to access our cemetery records.
BCS did a great job scanning our lot cards and joining them to burial records despite our inconsistent lot naming convention. The software is easy for staff to use in the office and in the field. It continues to save staff time and makes responding to inquiries from the public easy.
The mapping doesn't integrate well with our GIS. Adding new lots isn't easy, though adding burials to existing lots is.
The reference to: "adding new lots isn't easy" is in regards to a cemetery where existing lots are already mapped in CemeteryFind, and a new section of lots needs to be added. To add newly mapped lots a properly designed map is required from customer. CemeteryFind map is then edited to include the new section of lots. There is a cost to draw in the new section of lots.
Selling an existing mapped lot does not require this effort. Simply choose the lot and enter new owner information.
Helpful when looking up a name. Different ways to search
I like the fact that it is user friendly. You can search a person different ways or just by section and lot which is very useful.
I wish there was a different way to edit the lot cards. Editing should be just as easy as adding a name.
Lot cards are scanned pdf images that can now be edited with Adobe Acrobat Pro.
organization and preservation of information
The map feature is very helpful and to have all the information related to cemetery sales, burials, etc., at our fingertips is very useful and a time saver!
The software is helpful and it just takes some frequent use and redundancy to get familiar with all the different fields.
Easy of use, the interface is user friendly and intuitive. Customer service is great and the staff a very responsive to our requests.