--- description: Learn how The Service Program can help your business. GetApp provides users in South Africa with the most detailed information on software tools, prices and features. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: The Service Program Reviews, Prices & Ratings | GetApp South Africa 2026 --- Breadcrumb: [Home](/) > [Transportation Dispatch Software](/directory/223/transportation-dispatch/software) > [The Service Program](/software/113911/the-service-program) # The Service Program Canonical: https://www.getapp.za.com/software/113911/the-service-program Page: 1 / 4\ Next: [Next page](https://www.getapp.za.com/software/113911/the-service-program?page=2) > The Service Program is a QuickBooks add-on for service providing companies such as pool servicing, lawn care, pest control, sanitation and more, delivering key features across service dispatch, routing, work order management, maintenance scheduling, GPS, mobile \& customer services, via a web portal > > Verdict: Rated **4.6/5** by 59 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of The Service Program The Service Program is a versatile, customizable QuickBooks add-on software solution spanning a broad variety of features for handling the management of most facets of service business operations, both back office and on-the-go in the field. Seamlessly integrating with QuickBooks, the add-on ensures any customers entered into QuickBooks automatically appear within The Service Program, while users can also enter customers into The Service Program first, which will add them to QuickBooks in real time. Key feature capabilities span contact management, lead tracking, appointment scheduling, route planning via map, generating invoices within the field, multi-location inventory management and integrated reporting tools. Equipment, materials and rentals tracking allows service staff to enter and view record logs in the field and trace repair histories, with The Service Program supporting 2D QR code labeling and scanning. The optional customer portal (MyCustomerConnect) and custom branded app products (iOS / Android) provide web stores for selling products with customer-specific pricing, plus the ability to make service requests, review service histories, view QuickBooks invoices and make payments. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 59 Reviews | | Ease of Use | 4.3/5 | Based on overall reviews | | Customer Support | 4.6/5 | Based on overall reviews | | Value for Money | 4.6/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Westrom Software - **Founded**: 2006 ## Commercial Context - **Starting Price**: US$99,95 - **Pricing model**: Per User - **Pricing Details**: Subscription plan pricing: One user = $49.95 per month, plus $249 download fee Two users = $69.95 per month, plus $349 download fee Three users = $89.95 per month, plus $449 download fee Five users = $109.95 per month, plus $649 download fee Ten users = $199.95 per month, plus $1200 download fee (Mobile solution can be added to the above for $49.95 per month, supporting up to 14 iPhone and/or Android devices) Purchase plan pricing: One user = $2095 Two users = $$2595 Three users = $3095 Five users = $3595 Ten users = $4295 (Mobile solution can be added to the above for $49.95 per month, supporting up to 14 iPhone and/or Android devices) Extras: Customer portal = $49.95 per month Custom branded app = $199 Customization = $400 Personal training = $199 - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Canada, United States ## Features - API - Accounting Integration - Activity Dashboard - Activity Tracking - Alerts/Escalation - Alerts/Notifications - Appointment Scheduling - Asset Lifecycle Management - Assignment Management - Audit Management - Audit Trail - Automated Scheduling - Barcode/Ticket Scanning - Billing & Invoicing - Booking Management - CRM - Calendar Management - Calendar Sync - Checklists - Chemical Usage Tracking ## Integrations (4 total) - QuickBooks Desktop - QuickBooks Enterprise - QuickBooks Online - QuickBooks Online Advanced ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Transportation Dispatch Software](https://www.getapp.za.com/directory/223/transportation-dispatch/software) ## Related Categories - [Transportation Dispatch Software](https://www.getapp.za.com/directory/223/transportation-dispatch/software) - [Field Service Management Software](https://www.getapp.za.com/directory/255/field-service-management/software) - [Facility Management Software](https://www.getapp.za.com/directory/323/facility-management/software) - [Service Dispatch Software](https://www.getapp.za.com/directory/520/service-dispatch/software) - [Field Activity Management Software](https://www.getapp.za.com/directory/655/field-activity-management/software) ## Alternatives 1. [Skimmer](https://www.getapp.za.com/software/113919/skimmer) — 4.9/5 (226 reviews) 2. [Jobber](https://www.getapp.za.com/software/90723/jobber) — 4.6/5 (1420 reviews) 3. [Verizon Connect](https://www.getapp.za.com/software/91400/fleetmatics-work) — 3.2/5 (940 reviews) 4. [ServiceWorks](https://www.getapp.za.com/software/116699/serviceworks) — 3.6/5 (115 reviews) 5. [Housecall Pro](https://www.getapp.za.com/software/101089/housecall-pro) — 4.7/5 (2737 reviews) ## Reviews ### "Service Program" — 5.0/5 > **Miguel** | *16 February 2023* | Utilities | Recommendation rating: 10.0/10 > > **Pros**: Being able to create billing periods. Create Customers and link to quickbooks. > > **Cons**: Things to improve the tasking and how to schedule. > > Great\! ----- ### "Great value for the money and reliable" — 4.0/5 > **Ross** | *16 June 2017* | Events Services | Recommendation rating: 9.0/10 > > **Pros**: The program integrates with Quickbooks and works well over our network with multiple users (3). Even when we have an unexpected reboot of a computer, etc. the data is safe. For a small company this piece of software is affordably priced and helps us be more productive and take care of our customers. For as long as we have used the software we have not found anything we feel would be better for us. Customer Service has always been able to solve our technical issues. > > **Cons**: We would like more communication about upgrades, feature priorities and timelines. Being able to easily customize reports would be a huge plus. > > The software helps us communicate and make sure we are taking care of customers. Equally important, the software helps us make sure we are billing for the service we provide - especially when the customer makes changes. ----- ### "Application needs a lot of work" — 2.0/5 > **Martha** | *27 June 2017* | Recommendation rating: 1.0/10 > > **Pros**: That it is QB compatible but it didn't work very well It seemed to have all the features we needed but not very functional for the landscaping application > > **Cons**: Mobile app crashes, customer service was good for the first 30 days after hat they were non-responsive ----- ### "Excellent for tracking revenue by equipment" — 5.0/5 > **Mark** | *19 June 2019* | Facilities Services | Recommendation rating: 9.0/10 > > **Pros**: Very easy to use. Easy double checking before posting entries. Posting errors can be cleared quickly. Pulls data from QuickBooks and allows easy posting. We prepare billings in QuickBooks first then post into TSP. > > **Cons**: Need to write program to sort reports for our purposes. Would like to get standard reports that we need. > > We are an HVAC Equipment rental company. We bill at the beginning of a rental and this program is built to bill at the end of a rental period. We get great information regarding regarding rental unit revenue and costs. ----- ### "Good Service, Exceptional Customer support" — 4.0/5 > **Patrick** | *06 January 2021* | Health, Wellness & Fitness | Recommendation rating: 8.0/10 > > **Pros**: Product is easy to use, with many helpful online resources available. Product training videos help tremendously in getting new employees integrated into the software > > **Cons**: The software does have glitches like any other software. Normally glitches are resolved within the current day but sometimes small issues linger for a few days. > > Overall experience has been positive. there are many features which our company has implemented that has saved both time and resources. The online portion has made it possible for our company to eliminate nearly 95% of our paper usage ----- Page: 1 / 4\ Next: [Next page](https://www.getapp.za.com/software/113911/the-service-program?page=2) ## Links - [View on GetApp](https://www.getapp.za.com/software/113911/the-service-program) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | ----- ## Structured Data