LogMeIn Central Reviews

I've been using this software to log in to my computer remotely from any PC and it has enabled me to do my work from anywhere - including Vietnam, Cambodia, and Costa Rica. All I had to do was set it up on my computer and log in and I can access my desk in the office from anywhere.

There is nothing I don't like about the software. It has been 100% reliable for me, regardless of where in the world I am located.

This tool has simplified remote connection and remote management of PCs. We use it for about 250 PCs. Our IT staff love it due to its reliability and ease of use. Our staff love it because it makes it trivial for IT staff to fix their machines remotely.

The price has been going up every year. It is getting expensive enough that we may have to look for a more cost effective solution.

You can easily login to a system that has issues any time and any place. Also you can see the status of the computer for usage and updates and more. Plus you can give access to your customers to their system as well.

Is the port that is used for LogMeIn. It is a critical port that makes the PCI compliance to fail

You can combine all your customers, and even separate accounts, in to one portal. The remote connection is very reliable and stable. Widely supported and accepted.

Lacks some features such as easy file transfer to remote computer. Seems to have slowed down development a bit ad fallen behind competitor solutions.

Allows my team to quickly connect to machines across our company. Connections are always fast and reliable.

Severely lacking in features. Alternative solutions like screenconnect are cheaper, just as reliable, and support things like silent command execution, screen monitoring, etc without connecting to the machine. This allows for repair or maintenance without the need to disrupt the end user.

Allows for the management of a wide array of computers from a single interface. Sessions are easy to manage and maintain.

Pricing per seat has increased the last several years and there is a huge leap in numbers between tiers.

It's very easy to use and install, and I really like the fact that it's completely secure and has lots of interesting features..

The price is a bit steep for my taste, but I like the features it offers

Centralized Computer Management.
Its a SAAS applicaiton
Different login options ,
taking control of keyboard and mouse along with Alt, Ctrl, and delete
Blanking screen to hide your activity on terminal.
Adjusting screen resolution and blank and white option make it fast to remote and perform activity on computer

You can't disable the already remote session even with high privileges user so if two user are trying to get connected the last one will get access and you can't see who was already connected.
You have to give admin rights to user if you want him to add more user into his team you can't do it with power user type thing.
Support is terrible. If you send an invite to user the step by step process takes him to create his personal profile instead of group where you wan't to add him, so you have to tell user how exactly he can create one under group. You can't disable personal profile if created

I LOVE logmein. Hands down the best remote desktop software I've used. Better than showmyPC, better than apple's remote desktop viewer, better than literally anything else (except that you have to pay for it.) I love that you can easily access someone's computer AND it's easy for them to let you access their computer--very simple for even non-techy people to set up and allow access. And it's file transfer options are top-notch!

I only dislike that you have to pay for it...but that's silly. These guys deserve more money. They're killing it.

Easy to use and it just works 100% of the time. Centralized administration is easy and grouping systems straight forward.

Way to expensive for small companies. Log me in used to be free at one point. Then they raise the price again and again and again until anything other than large businesses can afford it.

Very easy to use and functional. Helps me keep family members up and running.

It is very costly. It would be nice if you offered another 50 at the same price. Most of my computers are family members that I am helping for no cost, of course.

With all the numerous logins out there, this is a wonderful place to store those passwords and not have to remember a gizillion logins.

I would like more control of the visual settings offered in this software as well as the layout given to users.

I like how easily you can remotely control your devices with LogMeIn Central. Is pretty straightforward to use, and with high performance for the low resources it requires. It runs fast. I like that you can create groups of users and fully customize the roles with permissions and access.
Also LogMeIn Central allows you to monitor remotely the status and to spot critical issues which require attention.

The interface is not as intuitive as one would expect. Maybe it doesn't need improvement if they can provide an explanatory tutorial along.

This product works really well. It's really good at adapting to internet speeds, and it truly feels like you are sitting in front of the computer that you're trying to control. All of the restart options are also really nice.

Sometimes it's hard after restarting to know if it will turn back on or not. Lots of sitting around waiting anxiously.

- Central version has all the Bells and Whistles like its Pro versoin.. with the addition of the AntiVirus program as well as the automation tools

- Solid program as a remote takeaway tools. Especially useful for enterprise internal support (as it requires pre-installation on client machines)

- Central starts with 25 licenses and above. For small businesses, the extra tools and anti-virus software likely not worth the extra licenses if you don't need 25 licenses

- Support was an issue since it moved offshore. The offshore staff does not have the technical knowledge to answer on the spot

It's convenient, easy to use and is also mobile friendly

It's pricey and there is not another company compatible and they know it.