Dockwa Reviews

Improved our oversight of our staff, especially important in our organization where we only have volunteer managers. We are also able to give our customers better service by taking reservation on-line rather than relying on e-mails and phone calls. Getting better visibility to the market was an added plus.

The implementation of the software was very straightforward and went smoothly thanks to the assistance of our support adviser. The customer service from DockWa is always top notch, and the system is easy for our dockmasters to use. It has helped us streamline our process and really focus on keeping good lines of communication with our boaters.

Dockwa is simple and efficient, easy to use yet enormously advantageous to those customers seeking to reserve while cruising. If you're searching for a new reservation system or to enhance your customer's reservation experience, Dockwa is your solution.

We rely on Dockwa to manage our transient mooring and slip rentals. Dockwa allows our dock team to focus on providing top service to our on-site customers and not being distracted by often lengthy phone calls for slip or mooring rentals. In effect, Dockwa gives our team an extra 'set of hands' by handling the collection of the minutia related to rental of property assets. Dockwa notifies us almost instantly of the arrival of new reservation requests so that our team can respond quickly.

Can't say enough positive things about Dockwa. Love everything about it

Having a turn-key system ensures that the boaters experience is met while streamlining the marina's operations.

As a marina, the Dockwa software made the entire job of transient reservations much easier. It was surprising to me that the name recognition of the brand "Dockwa" was nearly universal.

Dockwa has been a great addition to our marina. We have increased our revenue and our customer experience has been made easier with this software.

I love the ease of booking. It's simple, it keeps the requirements of my vessel and automatically books on my cc.

Dockwa has made a tremendous impact on the operations management of Edgartown Harbor and I look forward to utilizing its ever-improving features as product development continues to progress at an accelerating pace.

Regardless how vague or specific our feedback and requests have been, the team has done an incredible job implementing solutions to meet our needs in timely fashion. This ability to precisely tailor the software to the nth degree combined with the cohesive and user-friendly platform has set a new precedent for customer reach and profit growth, all the while, lowering costs and simplifying duties. To add, it would be an understatement to say the teams' accessibility and response time is awe-inspiring, especially when taking into account, the sheer momentum their business is scaling-out at.

Dockwa is second-to-none in the industry, and frankly, competitive alternatives are inexistent. To any prospective or indecisive clients, I sincerely doubt your opportunity cost not converting to Dockwa outweighs the upward mobility and potential gain you're sacrificing should you not. If you intend to maintain a competitive relevance in this industry but are not one of the 250+ marinas already on board and utilizing the service, I strongly encourage you to make the transition to Dockwa.

dockwa has helped get me more streamlined bookings for my mooring rental company.

DOCKWA is a simple to use software that gives boaters and marinas fast information. With new features available since last season, it should save us lots of time and steps in the reservation process giving us more time for our customers.

As a marina company that just started implementing the program we are excited to see the results in the upcoming boating season. Dockwa made it a very easy process to get our properties onboard with their program.

Overall a great product and customer service.

Great user friendly tool to have while boating.