Speakap Reviews

Great way to get all employees to connect and ask questions. It is nice that management can respond directly to the employees if they have questions. It is also fun to see everyones experience on the road.

I also like that the weekly message and other "call" like updates are written out so that people can read them without having to call. Seems that the message may reach more people that way.

As with any personalized software, there're are going to be growing pains. Some of the features on the mobile app take a little bit of getting used to. Such as trying to like a post, half the time it asks you if you want to report the post instead of actually liking the post. This is due to the sensitivity of the heart icon. There were growing pains in the beginning with posting videos, however this got resolved quickly. It takes a little bit of time to figure out where all the groups are. Experience from helping people on the road that are un familiar with social media platforms, explaining where the groups are and how to use them and how they correlate to the timeline has made some of them confused. However I think that in the long run they seem to understand it.

I did find it difficult to find the specific fleet that is assigned to each pilot within Jetstream. After a little help from above we found it. It takes a bit of searching to find it.

Speakap have been great working with us on the implementation and roll out of the system. A good tool to connect with remote workers. Accessible to all employees and partners but secure and controlled. Simple to use and quick to pick up. Groups help people talk about shared interests (training, tips, FAQ’s ect).

As mentioned in other reviews the reporting is a little lacking and some features are only available on the iPhone App (this will change). Needs a bit more depth in the features (no polls or surveys for example) but im confident these will be coming to the app soon!

This platform is super intuitive. We went through a couple other platforms in our search for the right one and this one seemed to be the easiest for our users! Most people were able to figure it out right off the bat. It has made internal communication easy and fun!

There are a couple of features that we noted wanting to have, however, Speakap does have most of these on its roadmap for the future!

Speakap is an effective and efficient way to communicate with everyone, in every department at every location. It is a single channel of communication that enables us to reach everyone in our organisation immediately.

At the moment, I am also being asked a lot of technical questions as an administrator, but it would be useful if my colleagues could ask a helpdesk at speakap directly to help them further. Currently, the maintenance takes a lot of time. Also it is a lot of work to add new users to the platform.

IT is very safe to use and protect your data, I also like the schedule feature that allow us to plan our working time for the whole month with the work colleagues. In addition speakap doesnt bother the user with constantly updatings and notifications.

Sometimes The sofware crash of shows a empty screen. but It could be also a problem with my cellphone.

This software is easy to use and has good features to be able to set-up structures in line with our organisation hierarchy, and specialist groups for specific content types. The employee set-up process is easy and easy to post news items and on the timeline. There are features for private messaging which is really useful.
The company specific branding has been key to the launch and ongoing engagement with the app.

It would be good to be able to see statistics and analytics in Real Time

Great way of informing, inspiring, engaging and connecting people. Great to see best practices within our organisation and the speed in which we adopt and execute tools and best practices across our estate.

I don't think I can forwarding a post.

It's simple, easy to pick up and professional! We now have our own personal platform with all the feel and branding of a much larger brand

There's very little to dislike! All the features feed into to alleviating anything that you might like least.

it is easy to use and very visual for our shops

the mapping system takes too long where changes are to be done

-Easy to use and navigate
-Direct posting and sharing

The only thing that I have found is that the app does not always refresh as quick as I would like, So for example I would receive notification of a post or message but would not see this straight away when opening the app.