Phone call tracking & recording
4.8/5 (6 reviews)Pros
Very easy no-brainer set up and allows you to track what you are getting for your ad spend using these as tracking numbers.
Cons
No real negatives, you do have to pay by the minute but it is a pretty reasonable rate.
Hi Kenneth! Thank you for using TeleCapture. We just started offering free minutes with our Premium and Ultimate numbers. Premium numbers now get 600 free minutes per month, and Ultimate numbers get 1,000.
Easy configuration to set up recording verification calls to augment to written agreements. I was constantly shocked how many people did pay attention to the most important details. It was a life saver to be able to send them the recording of them saying "yes", they understood this or that, which was very clearly stated by our reps.
Pros
Configures to send notification of recordings
Cons
It's not free (oh well). Anything of value has a price.
TeleCapture has been 100% dependable... it works. When I had a billing problem because I got a new credit card, Customer Service helped quickly and professionally.
Pros
It works. It really helped my business stay connected to prospects and customers.
Cons
We have not had any problems. So I cannot state any cons.
We've been using for many years and very happy with the to track my incoming calls and move where the incoming calls are directed when needed.
Pros
Very easy to use. Easy to implement and view analytics.
Cons
Difficult to get invoice info in Internet Explorer
The Telecapture folks are very responsive and handle any issue extremely quickly. Love the service, just a little pricey.
Pros
Seeing who called, date, time and duration of the call and being able to access the recording when needed.
Cons
That is does not sort the calls like it used to. I could run a report before and sort the calls by date, by caller id or any other heading at the top to help see what is going on with my calls.
Hi Gadson! Thank you for your feedback. We actually just released an update this week that fixed sorting, maps, and a few other things. If it is still not working for you, please let me know.
Pros
Well rounded features, without any clutter or digging for what you need.
Cons
Sometimes slower than others, but with quality results none the less.
Excellent, highly recommended.