I am very please with our experience and I would recommend this product to others.
I enjoy that this platform includes all of the features that myself and my company were looking for. Most others services included some but not all of the features that allGeo advertised.
The platform needed to be a bit customized to fit our requirements when in my opinion, they were basic requirements that most other platforms already had built into their systems. That said, customer service was excellent and tailored this to us and really help us throughout the entire process.
Good product for the price
The mobile software wasn't as easy to use for me or my employees. Also, the phone tracking features weren't always correct, especially if we had customer job near each other.
The main complaint I had from my employees was that the app "drained" the phone battery quickly (we set the tracking to every 15 min). Therefore, if the employees can't keep their phone charged it doesn't work as intended.
It's easy to set up and use. The website is laid out very nice.
The reports and the mobile software. I would have liked to be able to customize my reports. The mobile software was difficult and I couldn't edit my notes.
Terrible System- DO NOT PURCHASE
We were trying to use this as a way to track our employees for dispatching efficiency and safety but we have realized NO BENEFITS.
Nothing - I can not think of a single thing good to say about this software
1- I can not get the system to work reliably for any amount of time does not matter the operating system or the brand of phone - iPhone, Android it does not matter. We have tried multiple times working with tech support to get them working and nothing has changed. It does not matter how many times you verify, update no one phone stays active consistently.
2 - I have no clue what the administrator screen is sorting by but when you try and sort by another column as soon as you refresh the screen it reverts back.
3 - We have been trying to get the same 5 phones initialized since May and they are still not. Every time we launch a complaint, tech support comes back with some obscure solution that works for 2.5 seconds and then breaks.
4 - We made a deal with them to purchase all our licences upfront and it worked for 4 months and the rest of the time has been us trying with all our might to get them working again.
My experience has been overwhelmingly positive. I appreciate that the team at allGeo is super responsive and ready to assist. I tested this product from day one, implemented it's use, and administer our account. My questions have always been answered promptly, training was provided to me with set up, and I can rely on the team to provide support. Thank you!
The reporting features, customer service and reliability.
Nothing. If I do not understand a new feature, an answer is a just quick email, chat window or phone call away.
Very Happy Customer
Use for Field Employees
I like using this software for tracking and monitor field employees. This is good for our purposes, but also for allowing the technician to verify where they are at any given time.
I would really like to see the ability to have special locations in different colors
A great accountability tool
Promotes work ethic
Just what we needed
Helped me much more accurately track my employee.
They were very responsive anytime I had a concern or problem.
It was easy to set up in years and is inexpensive way for me to monitor my workers location and hours on the job. He moves between 20 different sites.
I gave my employee an old phone that didn’t work well. Ended up buying a $50 Smart phone with good battery life. And now it works perfectly
Construction Company not an option on the first page
i would recommend this to everyone, i actually do
Not happy with myGeoTracking
Review on geo tracking
Little pricey for what you get
The GPS functionality on the product is great, but you have to be careful that people don't turn off the tracking.
It seemed a little too easy for people to disable the tracking on their individual devices. The app would also time out on us occasionally and then we wouldn't get accurate tracking.