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1 review

Comapi

Communications platform as a service (CPaaS)

5 /5 (1 review) Write a Review!

Overall rating

5 /5
  • Value for Money
  • Ease of Use
  • Customer Support
  • Features
100%
recommended this app
1 review
Jamie D.
Overall rating
  • Industry: Financial Services
  • Company size: 51-200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Comapi has fit into our business as usual process with simplicity and has increased client...

Reviewed on 2018/07/18

The software allows us to have a seamless interaction with our customers and also allowed us to transfer across from our previous online chat facility to deliver, one interface for our staff to engage with clients.

Pros

the user interface is really simple to use and is easy to train staff on. The cut over from Dynmark to Comapi couldn't have been simpler and the support we received from the team allow for a very smooth transition.

Cons

currently the software meets our requirements but the improved integration with Whatsapp would significantly improve our engagement with our customers.