Mixmax Reviews

The ability to create templates and "sequences" (automated series of templates) is crucial in this Chrome extension that takes gmail to a whole new level. Additionally, the ability to set follow-up reminders and next action steps automatically on an individual email make this a life saver. Email boxes aren't meant to be to-do lists... Mixmax allows me to review, reply, and set a next action all at once in an email and then file it away so it's not sitting in my inbox. There are fun aspects as well with 'enhancements' that allow me to insert gifs, polls, emojis, videos etc right into my emails.

This software is great for sending one-off meeting time/date options to someone via email. It doesn't have enough full calendar functionality to replace something like Acuity or Calendly as an outside meeting planner tool when you have many different types of standard meetings on a regular basis.

Setting reminders and knowing if my email was read has transformed my ability to reach people. I no longer have to jot notes down to email this person or to follow up on this sent email; I use Mixmax for those tasks.

I tend to reply to emails using the preview pane, but Minmax does not allow this. It only adds an additional click to my workflow, but it would be nice to use the preview pane.

I can hardly say anything good about it, but if we would have to put bugs, technical issues, lack of support and any other issues related to this product, I'd say it has a lot of great features that you can't use because everything is broken, literally.

It's broken. Half of the functionality is not even there. You want to make changes to your campaign that is active? You can't, because the settings you make, do not take in the effect. You wan't to check your bounce rates of that campaign? You can't, because it is not able to understand if the domain of the email service works or not. I could write an essay of problems that occured in less than 2 months with this tool.

The sequences feature is a the best email outreach workflow that I've used so far.

Price - a bit on the expensive side, they should create a tier like "MixMax light" that enables low volume usage for solopreneurs.

It is easy to use and allows me to do the same in 15 minutes what used to take me hours or days.

Nothing really, everything is user friendly, easy to understand and easy to show others how to use. It does what it says and in an efficient way.

I love tracking emails, side chatting with others without cc'ing, templates, however, it can be finicky sometimes and will not load.

When it doesn't load, it's hard to track.

The features that I'm using the most are easy to create & update templates, sending & tracking sequences, email reminders, tracking open rates/clicks/replies. Mixmax is a real timesaver and with the software I'm sure I won't forget to follow up with anyone.

Just a tiny thing, when setting up a reminder for an email, I would like to make a default time 9am, not the same time as I'm scheduling the reminder.

MixMax allows myself and my sales team to track open rates of email and email cadences. This empowers the sales team to have a pointed outreach to the contacts that are engaging in their emails the most. Cold calling the most engaged first. This speeds up our sales cycle tremendously.

The software is amazing. I wish there was a cost break per user, it is quite expensive. Especially for startups.

There’s a freemium tier which helps get familiarity with the product and make buying decision as and when you want. The base features are amazing and work consistently. Installation is a breeze with the chrome plugin

Have no complaints about this product. I have been using it for over a year now.

Email tracking, it really help me in my work

price of an additional features is higher than they could be

MixMax let's me manage the -sometimes tedious- email cycle with ease and confidence. The automation (meeting templates, sequences, follow-ups, reminders, etc) make it so I do not need to manage my follow-ups in a separate task list (like I used to) and insights (Opens, Downloads, Etc) take some of the mystery out of the email portion of the sales cycle.
I've used MixMax for almost three years and it keeps getting better.

They seem to be slow about rolling out integrations with multiple services. Example: They have supported Zoom integration for Meeting Templates for a while now, but GoToMeeting still isn't supported. Also, it is particular about your GMail configuration. Example: I like to use the preview pane, but MixMax doesn't support it even though it is a first class (non-labs) GMail feature. Same with IE support. Some of my clients still use IE, but they cannot use my meeting templates. It gives them a blank screen.

I LOVE how easy it is to track email opens in great detail. There are so many great features for such a good price. The features i use most besides email tracking is the ability to schedule emails and create email templates. I use both those features on a daily basis and I really don't know what I would do without it.

Sometimes MixMax glitches and for whatever reason doesn't track certain emails. It doesn't happen frequently enough for it to be a big issue. Also, you have to have MixMax installed on every computer you are sending emails from for the tracking to work. This can be a pain- I really wish it was just automatically hooked up to gmail so no matter what laptop you were using, it would track your emails.

Has its' own Calendly-like functionality built in! Can not only view if someone opened a multi-recipient email but tell WHO it was, no more "Someone opened" (I'm looking at you Hubspot). The schedule emails feature is the most robust out of a bunch of tools I tried in the past.

This tool was originally referred to me as a great template/canned response maker but it really is the other features that stuck out to me most.

SO MANY GOOD FEATURES!

FAVORITE PRO: It makes Gmail-Interface much smoother feeling and faster-seeming.

Reminders and follow ups as well is great - but I really can't tell the difference between the two features.

Some features feel a bit "bloat-y" - Yarn?! What the, is that?A little too ahead of the curve on that one.

UNFAVORITE CON: To completely eliminate the rest of their branding "Not using mixmatch yet?" from some of their neat tools, you have to get their highest-paid plan for $65/month. That is absolutely ridiculous. I thought I was being generous paying $29 a month for this tool because I fell in love with it, "where has this been all my life?" I Tweeted. But really you should at least take out the rest of the branding at that price point. It keeps deleting email drafts with no resolution, killing days of productivity.

The product seamlessly integrates into Gmail, and makes tasks that would be back-and-forth such as calendaring and templates nearly instant. The functionality around email reminders has made inbox management effortless, and it makes me look like I have a better memory and follow-up capability than I really do. It expands my own capacity immensely.

The only complain I have about this software is one that I was able to address with the help of the customer support, notably that the email tracking can lead to emails hitting others spam filters. With the help of customer service FAQ, I was able to get past this with a few tweaks.

I liked that I could integrate my calendar availability into an email just by typing /a. My Google calendar would pop up and I could decide which time slots I wanted to tell the email recipient I had available. Those slots would then appear in the email with a button for them to book a time.

When I was replying to an email and wanted to scroll down through their original content, MixMax just fights you on the scrolling movement down. It's why I eventually uninstalled the software because I just hated not being able to easily scroll down.

Also, whenever the mouse hit the wrong part of the top right side of the email compose screen, there would be a popup that came up and blocked the screen. I frequently had to stop and click it to continue writing. It drove me nuts.

MixMax is the best. I highly recommend it to everyone. Basically, it will make your e mails process more efficient. You can make your available free times for a call, due to Google calendar integrations. Also, it will check your grammar, spelling, remind you to follow up on lost e mails

It is basically a productivity machine.

You need to pay for the full version, but the free version provides all the basic functionalities.

The only con would be that reminders on un replied mails spam your inbox. Notifications could be improved there.

The reminder features on it for for emails are amazing. I mean people used to just not reply to my emails and I couldnt keep track of everything going on as I was constantly working on multiple projects. This totally solved it and I would not be able to be even 1/15 as productive without this software.

It sometimes has odd bugs in the email client, I am not sure why but for the most part it seems like that has been resolved. I havent seen any issues in awhile.

I searched for many weeks trying to find the best sequencing platform that works for our business. There are hundreds of options out there, but only Mixmax was able to perform every function I need and some I didn't realize I needed!

It's costly to add users or to share templates to your team. Some of our team have limited roles and don't need the full platform so it would be nice to see more a la carte options that could save us money.

Great for creating templates and streamlining bulk emails
I like that you can share templates with team members
Integrations is nice
Love the visibility into the metrics

I wish it integrated with more products. Other than that, I think it's great and very useful.

MixMax has many features that are exceptional for sales. My favorite feature is the ability to share your calendar availability with prospective clients. This feature cuts out the unnecessary email(s) when trying to schedule a meeting. Once a slot is selected, the appointment automatically posts on my calendar. I have seen increased response rates as a result of this feature.

The expense associated with the premium features. The limitations on email tracking is certainly a drawback as well as the sheer expense of having a full sales team on MixMax.

Mixmax has changed the way I do email. The enhanced compose and reminder features alone is worth the money. Overall I am a big fan of all the email options they have crammed into one low monthly price. Other services might do a couple things better but Mixmax has 3-5x more features.

With a massive feature set comes lack of quality and you can see that at times with Mixmax. But their dev team is always improving and I am impressed by their ability and quickness to fix any issues that arise.

The software is amazing and easy to use.

I liked everything! There was nothing that I did not like.

I love how I'm able to track opens and monitor activity of emails. If I'm trying to track a user down and I'm concerned they've gone dark, monitoring opens is helpful

It can be confusing at times, and I'll be honest I don't set up campaigns at all. I have a book of about 75 accounts and managing that many customers with email campaigns is tough/scary.

I love how everything is customizable ; I love how my daily work has been facilitated ; I love how our account management team can follow a same path.
Well I love all about Mixmax.

Without any doubt, I'd say that I don't like to admit I don't use all features.
I'm certainly missing a lot...

I can brand everything with our colors and typefaces. The scheduling tool is amazing and the way it displays in the email is beautiful.

I don't like how many of the features are locked up in the free version, but I guess it just shows how much value they're adding for me that I want them!